Sun City West Assisted Living is an assisted living center in Sun City, Arizona, at 13810 West Sandridge Drive. Ask about current room availability, the daily routine, and support for your individual care needs.
Assisted living center
Sun City
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Community reviews
4.4/ 5
36 ratings · Google Maps
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Selected Google reviews
These are the reviews returned by Google, not the complete review history. Reviewer opinions are not independently verified by GlenOak.
Evelyn McLean · 5 / 5 ·
I visited Sun City West Assisted Living a few months ago to see a friend and had a really positive experience. One of the staff members, Marilyn, stood out for being especially kind and compassionate. My friend shared how much they appreciate her and how she always goes above and beyond to make sure the residents are comfortable and well cared for.
The atmosphere felt warm and welcoming. The food was good, and there were fun activities that brought great energy to the space. It’s clear the staff truly care about the people they serve, and that makes all the difference.
Sun City Weat Assisted Living has been an amazing choice for my husband. He is thriving there. Loves the food, staff, exercise classes and is making friends. Affordability is excellent compared to other places we visited in the area.
My mom moved in Feb 2024. She loves it here...so much so that she wants more of her own belongings with her. She likes the other residents and staff and caregivers too. Staff and caregivers really care about the residents. There are many varied activities....bingo, sing-alongs, chef demos, wine down Wednesdays with entertainment, movies, crafts, and morning exercise. Mom is never bored! We like it too knowing she is in a safe environment with others around.
Whoever trains this team deserves an award. They don't just provide a service—they create an experience that makes you want to come back before you've even left.
Wonderful senior living community in Sun City West. Great team led by an excellent Administrator and they provide great care and engaging activities. You can feel the love and warmth as soon as you walk into the community. Highly recommend!
The agency cited 4 deficiencies concerning Tuberculosis clearance, Service Plans, Memory Care Services, Medication Services. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Tuberculosis clearanceR9-10-806.A.8.a-b
Cited requirement:R9-10-806.A.8.a-b. Personnel A. A manager shall ensure that: 8. A manager, a caregiver, and an assistant caregiver, or an employee or a volunteer who has or is expected to have more than eight hours per week of direct interaction with residents, provides evidence of freedom from infectious tuberculosis: a. On or before the date the individual begins providing services at or on behalf of the assisted living facility, and b. As specified in R9-10-113;
Correction information is not available in the records reviewed.
Service PlansR9-10-808.A.3.f
Cited requirement:R9-10-808.A.3.f. Service Plans A. Except as required in subsection (B), a manager shall ensure that a resident has a service plan that is established, documented, and implemented that: 3. Includes the following: f. For a resident who will be storing medication in the resident’s bedroom or residential unit, how the medication will be stored and controlled;
Correction information is not available in the records reviewed.
Memory Care ServicesR9-10-816.A.3.a-c
Cited requirement:R9-10-816.A.3.a-c. Memory Care Services A. If an assisted living facility is authorized to provide directed care services, a manager shall ensure that: 3.For a resident who requests or receives memory care services from the assisted living facility, a medical practitioner: a. Evaluates the resident within 30 calendar days before acceptance of the resident and at least once every six months throughout the duration of the resident’s need for memory care services; b. Reviews the assisted living facility’s scope of services; and c. Signs and dates a determination stating that the resident’s needs can be met by the assisted living facility within the assisted living facility’s scope of services and, for retention of a resident, are being met by the assisted living facility;
Correction information is not available in the records reviewed.
Medication ServicesR9-10-817.A.1.a-g
Cited requirement:R9-10-817.A.1.a-g. Medication Services A. A manager shall ensure that: 1. Policies and procedures for medication services include: a. Procedures for preventing, responding to, and reporting a medication error; b. Procedures for responding to and reporting an unexpected reaction to a medication; c. Procedures to ensure that a resident’s medication regimen and method of administration is reviewed by a medical practitioner to ensure the medication regimen meets the resident’s needs; d. Procedures for: i. Documenting, as applicable, medication administration and assistance in the self-administration of medication; and ii. Monitoring a resident who self-administers medication; e. Procedures for assisting a resident in procuring medication; f. If applicable, procedures for providing medication administration or assistance in the self-administration of medication off the premises; and g. Procedures for administering medication to residents receiving memory care services; and
Correction information is not available in the records reviewed.
The agency cited 2 deficiencies concerning Medication Services. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Medication ServicesR9-10-816.B.3.b
Cited requirement:R9-10-816.B.3.b. Medication Services B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: b. Is administered in compliance with a medication order, and
Provider-listed correction date: May 15, 2025. A provider’s plan does not establish agency-confirmed correction.
Medication ServicesR9-10-816.B.3.c
Cited requirement:R9-10-816.B.3.c. Medication Services B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: c. Is documented in the resident's medical record.
The agency cited 4 deficiencies concerning Resident records, Medication services. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Resident recordsR9-10-808.C.1.g
Cited requirement:C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident's medical record; and
Correction information is not available in the records reviewed.
Medication servicesR9-10-816.B.3.b
Cited requirement:B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: b. Is administered in compliance with a medication order, and
Correction information is not available in the records reviewed.
R9-10-818.D.2.f
Cited requirement:D. When a resident has an accident, emergency, or injury that results in the resident needing medical services, a manager shall ensure that a caregiver or an assistant caregiver: 2. Documents the following: f. Any action taken to prevent the accident, emergency, or injury from occurring in the future.
Correction information is not available in the records reviewed.
R9-10-819.A.1.b
Cited requirement:A. A manager shall ensure that: 1. The premises and equipment used at the assisted living facility are: b. Free from a condition or situation that may cause a resident or other individual to suffer physical injury;
Correction information is not available in the records reviewed.
The agency cited 4 deficiencies concerning Tuberculosis clearance, Staff qualifications and training, Resident service plans. Read the official report for the inspector’s evidence and scope.
Findings and correction information
R9-10-806.A.2.b
Cited requirement:A. A manager shall ensure that: 2. An assistant caregiver: b. Interacts with residents under the supervision of a manager or caregiver;
Correction information is not available in the records reviewed.
Tuberculosis clearanceR9-10-806.A.8.a-b
Cited requirement:A. A manager shall ensure that: 8. A manager, a caregiver, and an assistant caregiver, or an employee or a volunteer who has or is expected to have more than eight hours per week of direct interaction with residents, provides evidence of freedom from infectious tuberculosis: a. On or before the date the individual begins providing services at or on behalf of the assisted living facility, and b. As specified in R9-10-113;
Correction information is not available in the records reviewed.
Staff qualifications and trainingR9-10-806.A.10
Cited requirement:A. A manager shall ensure that: 10. Before providing assisted living services to a resident, a manager or caregiver provides current documentation of first aid training and cardiopulmonary resuscitation training certification specific to adults.
Correction information is not available in the records reviewed.
Resident service plansR9-10-808.A.5.a-d
Cited requirement:A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 5. When initially developed and when updated, is signed and dated by: a. The resident or resident's representative; b. The manager; c. If a review is required in subsection (A)(3)(d), the nurse or medical practitioner who reviewed the service plan; and d. If a review is required in subsection (A)(3)(e)(ii), the medical practitioner or behavioral health professional who reviewed the service plan.
Correction information is not available in the records reviewed.
The agency cited 3 deficiencies concerning Staff qualifications and training, Medication services. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Staff qualifications and trainingR9-10-806.A.4.a-b
Cited requirement:A. A manager shall ensure that: 4. A caregiver's or assistant caregiver's skills and knowledge are verified and documented: a. Before the caregiver or assistant caregiver provides physical health services or behavioral health services, and b. According to policies and procedures;
Correction information is not available in the records reviewed.
Medication servicesR9-10-816.A.1.e
Cited requirement:A. A manager shall ensure that: 1. Policies and procedures for medication services include: e. Procedures for assisting a resident in procuring medication; and
Correction information is not available in the records reviewed.
Medication servicesR9-10-816.B.3.b
Cited requirement:B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: b. Is administered in compliance with a medication order, and
Correction information is not available in the records reviewed.
The agency cited 2 deficiencies concerning Resident service plans. Read the official report for the inspector’s evidence and scope.
Findings and correction information
R9-10-803.A.3.b.i-ii
Cited requirement:A. A governing authority shall: 3. Designate, in writing, a manager who: b. Except for the manager of an adult foster care home, has either a: i. Certificate as an assisted living facility manager issued under A.R.S. § 36-446.04(C), or ii. A temporary certificate as an assisted living facility manager issued under A.R.S. § 36-446.06;
Correction information is not available in the records reviewed.
Resident service plansR9-10-808.C.1.a
Cited requirement:C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: a. Provides a resident with the assisted living services in the resident's service plan;
Correction information is not available in the records reviewed.
An enforcement case’s status does not independently confirm correction of every inspection finding.
These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.
What kinds of care does Sun City West Assisted Living offer?
Sun City West Assisted Living offers assisted living, memory care. Confirm which services can meet your needs directly with the community.
Can I book a tour here?
A local advisor can help with tour questions and next steps. Tour preferences are requests; appointments need community confirmation. Call the community directly at (214) 306-7674 for appointments. The community must confirm any booking.
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