Gardens Of Sun City, The is an assisted living center in Sun City, Arizona, at 17225 North Boswell Boulevard. Ask about current room availability, the daily routine, and support for your individual care needs.
Assisted living center
Sun City
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Community reviews
4.4/ 5
80 ratings · Google Maps
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Selected Google reviews
These are the reviews returned by Google, not the complete review history. Reviewer opinions are not independently verified by GlenOak.
Lynn Smyth · 5 / 5 ·
I recently visited my aunt at the Gardens of Sun City, I have not been there in a while so walking in was a surprise to see all the updates they have done on the inside of the building.
I had lunch with my aunt and the food and service were on par with many of the local restaurants and was a great experience.
My aunt needed to speak with their head nurse while I was there and I found her very welcoming and easily approachable. She did a great job explaining the medication my aunt was asking her about.
The staff that provide care are very responsive to the call button, my aunt pressed her button twice while I was there and let me just tell you Patrick is one of the greatest assets that this facility has!! The staff member who brought my aunt her afternoon medications was very sweet, and my aunt told me her name was Shawna, she not only gave my aunt her medications she listed to my aunt tell her about me and actually seems interested in what she was being told even though I am sure she was very busy.
While I was there they had music downstairs for the residents. All of the residents I saw looked as if they were having a great time. One of the activities people the one who escorts the memory care folks, was dancing with all of the residents, and she seems to absolutely love her job. My aunt said that that staff member really makes every music time the best!
I would say that this facility seems to have wonderful caring staff and that the residents all seem to enjoy living there. I know my aunt says she will never leave!!!
The Gardens of Sun City has really impressed me with the recent upgrades to the building—everything looks fresh, welcoming, and thoughtfully updated. The residents seem genuinely happy and well cared for, which speaks volumes. The nursing staff is incredibly compassionate and kind, always treating everyone with respect and warmth. It truly feels like a lovely, comforting place to entrust the care of your loved one.
A caring community and staff, that my dad can call his family! Such great love and attention has created well being and contentment for my dad. I see the respect, and focus on health, the staff has for it's residents. There are always great activities planned, and the meals are amazing here! I truly feel my dad is in nurturing and professional hands here at the Gardens of sun City! I truly give them 5 stars!!!
Walking in the door, you notice the renovation right away. New flooring lightens the atmosphere. The upgrades in the dining room give it a restaurant feel.
The receptionist Lina is knowledgeable and makes you feel comfortable right away.
From the front desk you can see the admin offices. I found the executive director Michelle to be warm and funny. She greeted me and made me feel as if she really loves her job.
The marketer Hilary will lay any apprehension you may have to rest as she explains what their scope of service is at this facility. She explained that they have 2 units, assisted living and memory care.
The front lobby is beautiful and the residents sitting there seemed to be at home in their surroundings.
There is an activity room on the second floor where they have bigger activities and it looked as if they were enjoying the bingo game they had going on at the time of my visit.
This community has a theater room and another activity room on the first floor. There is a salon that is open by appointment 2 days a week.
I had a peek into the memory care unit, and it is a very intimate small secured unit, I was told their capacity is 18 residents. They have a dedicated activity person and the resident seemed to be enjoying art time while I was there. The director in that unit is Emily, you could feel the passion for her job in every word she spoke.
As we left the memory care unit I was able to meet their nurse. She seemed to be warm and caring, with a positive attitude.
In the memory care unit I noticed 2 nursing staff and on the assisted living side I observed three more. They seem to be well staffed. Every staff member had a smile on their face and seemed like they were happy to be there.
All in all the staff at this facility seem to love what they do, and the residents all seem well cared for.
I observed housekeeping staff while I was there and they were cleaning common areas and rooms. I was told each room gets serviced once a week. I was also told that for a nominal fee the facility will also wash personal laundry, or the residents in assisted living are welcome to use the resident laundry room.
There is nothing bad to say about this facility, and in looking at their pricing sheet they seem to be at a fair market value for what they offer.
If I were in the market for a place for a spouse or aged parent The Gardens would be near the top of my list.
I recently visited this facility and was very impressed. The staff were warm and attentive, and the residents seemed well cared for and comfortable. The space was clean, calm, and thoughtfully laid out for memory care.
The memory care director, Emily, stood out as especially kind and engaged. It was clear they truly care about the residents and take pride in creating a supportive environment. This would be a great place for your loved one to be cared for.
The agency cited 7 deficiencies concerning Tuberculosis clearance, Personnel, Medication Services, Emergency and Safety Standards. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Tuberculosis clearanceR9-10-113.A.2.a-f
Cited requirement:R9-10-113.A.2.a-f. Tuberculosis Screening A. If a health care institution is subject to the requirements of this Section, as specified in an Article in this Chapter, the health care institution's chief administrative officer shall ensure that the health care institution establishes, documents, and implements tuberculosis infection control activities that: 2. Include: a. For each individual who is employed by the health care institution, provides volunteer services for the health care institution, or is admitted to the health care institution and who is subject to the requirements of this Section, baseline screening, on or before the date specified in the applicable Article of this Chapter, that consists of: i. Assessing risks of prior exposure to infectious tuberculosis, ii. Determining if the individual has signs or symptoms of tuberculosis, and iii. Obtaining documentation of the individual's freedom from infectious tuberculosis according to subsection (B)(1); b. If an individual may have a latent tuberculosis infection, as defined in A.A.C. R9-6-1201: i. Referring the individual for assessment or treatment; and ii. Annually obtaining documentation of the individual's freedom fr…
A provider’s plan does not establish agency-confirmed correction.
PersonnelR9-10-806.A.1.a-b
Cited requirement:R9-10-806.A.1.a-b. Personnel A. A manager shall ensure that: 1. A caregiver: a. Is 18 years of age or older; and b. Provides documentation of: i. Completion of a caregiver training program approved by the Department or the Board of Examiners for Nursing Care Institution Administrators and Assisted Living Facility Managers; ii. For supervisory care services, employment as a manager or caregiver of a supervisory care home before November 1, 1998; iii. For supervisory care services or personal care services, employment as a manager or caregiver of a supportive residential living center before November 1, 1998; or iv. For supervisory care services, personal care services, or directed services, one of the following: (1) A nursing care institution administrator’s license issued by the Board of Examiners; (2) A nurse’s license issued to the individual under A.R.S. Title 32, Chapter 15; (3) Documentation of employment as a manager or caregiver of an unclassified residential care institution before November 1, 1998; or (4) Documentation of sponsorship of or employment as a caregiver in an adult foster care home before November 1, 1998;
A provider’s plan does not establish agency-confirmed correction.
PersonnelR9-10-806.A.4.a-b
Cited requirement:R9-10-806.A.4.a-b. Personnel A. A manager shall ensure that: A caregiver’s or assistant caregiver’s skills and knowledge are verified and documented: a. Before the caregiver or assistant caregiver provides physical health services or behavioral health services, and b. According to policies and procedures;
A provider’s plan does not establish agency-confirmed correction.
Tuberculosis clearanceR9-10-806.A.8.a-b
Cited requirement:R9-10-806.A.8.a-b. Personnel A. A manager shall ensure that: 8. A manager, a caregiver, and an assistant caregiver, or an employee or a volunteer who has or is expected to have more than eight hours per week of direct interaction with residents, provides evidence of freedom from infectious tuberculosis: a. On or before the date the individual begins providing services at or on behalf of the assisted living facility, and b. As specified in R9-10-113;
A provider’s plan does not establish agency-confirmed correction.
Tuberculosis clearanceR9-10-807.A.1-2
Cited requirement:R9-10-807.A.1-2. Residency and Residency Agreements A. Except as provided in R9-10-808(B)(2), a manager shall ensure that a resident provides evidence of freedom from infectious tuberculosis: 1. Before or within seven calendar days after the resident’s date of occupancy, and 2. As specified in R9-10-113
A provider’s plan does not establish agency-confirmed correction.
Medication ServicesR9-10-817.B.3.b
Cited requirement:R9-10-817.B.3.b. Medication Services B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: b. Is administered in compliance with a medication order, and
A provider’s plan does not establish agency-confirmed correction.
Emergency and Safety StandardsR9-10-819.A.4
Cited requirement:R9-10-819.A.4. Emergency and Safety Standards A. A manager shall ensure that: 4. A disaster drill for employees is conducted on each shift at least once every three months and documented;
The agency cited 1 deficiency concerning Administration. Read the official report for the inspector’s evidence and scope.
Findings and correction information
AdministrationR9-10-803.A.3.b.i-ii
Cited requirement:R9-10-803.A.3.b.i-ii. Administration A. A governing authority shall: 3. Designate, in writing, a manager who: b. Except for the manager of an adult foster care home, has either a: i. Certificate as an assisted living facility manager issued under A.R.S. § 36-446.04(C), or ii. A temporary certificate as an assisted living facility manager issued under A.R.S. § 36-446.06;
The agency cited 4 deficiencies concerning Tuberculosis clearance, Residency and Residency Agreements, Service Plans. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Tuberculosis clearanceR9-10-113.A.1-2
Cited requirement:R9-10-113.A.1-2. Tuberculosis Screening A. If a health care institution is subject to the requirements of this Section, as specified in an Article in this Chapter, the health care institution's chief administrative officer shall ensure that the health care institution establishes, documents, and implements tuberculosis infection control activities that: 1. Are consistent with recommendations in Tuberculosis Screening, Testing, and Treatment of U.S. Health Care Personnel: Recommendations from the National Tuberculosis Controllers Association and CDC, 2019, published by the U.S. Department of Health and Human Services, Atlanta, GA 30333, available at https://www.cdc.gov/mmwr/volumes/68/wr/mm6819a3.htm, incorporated by reference, on file with the Department, and including no future editions or amendments; and 2. Include: a. For each individual who is employed by the health care institution, provides volunteer services for the health care institution, or is admitted to the health care institution and who is subject to the requirements of this Section, screening, on or before the date specified in the applicable Article of this Chapter, that consists of: i. Assessing risks of prior exp…
Provider-listed correction date: Mar 28, 2025. A provider’s plan does not establish agency-confirmed correction.
Tuberculosis clearanceR9-10-806.A.8.a-b
Cited requirement:R9-10-806.A.8.a-b. Personnel A. A manager shall ensure that: 8. A manager, a caregiver, and an assistant caregiver, or an employee or a volunteer who has or is expected to have more than eight hours per week of direct interaction with residents, provides evidence of freedom from infectious tuberculosis: a. On or before the date the individual begins providing services at or on behalf of the assisted living facility, and b. As specified in R9-10-113;
Provider-listed correction date: Mar 14, 2025. A provider’s plan does not establish agency-confirmed correction.
Residency and Residency AgreementsR9-10-807.B.1.a-b
Cited requirement:R9-10-807.B.1.a-b. Residency and Residency Agreements B. A manager shall ensure that before or at the time of acceptance of an individual, the individual submits documentation that is dated within 90 calendar days before the individual is accepted by an assisted living facility and: 1. If an individual is requesting or is expected to receive supervisory care services, personal care services, or directed care services: a. Includes whether the individual requires: i. Continuous medical services, ii. Continuous or intermittent nursing services, or iii. Restraints; and b. Is dated and signed by a: i. Physician, ii. Registered nurse practitioner, iii. Registered nurse, or iv. Physician assistant; and
Provider-listed correction date: Mar 14, 2025. A provider’s plan does not establish agency-confirmed correction.
Service PlansR9-10-808.C.1.a-g
Cited requirement:R9-10-808.C.1.a-g. Service Plans C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: a. Provides a resident with the assisted living services in the resident's service plan; b. Is only assigned to provide the assisted living services the caregiver or assistant caregiver has the documented skills and knowledge to perform; c. Provides assistance with activities of daily living according to the resident's service plan; d. If applicable, suggests techniques a resident may use to maintain or improve the resident's independence in performing activities of daily living; e. Provides assistance with, supervises, or directs a resident's personal hygiene according to the resident's service plan; f. Encourages a resident to participate in activities planned according to subsection (E); and g. Documents the services provided in the resident's medical record;
The agency cited 1 deficiency concerning Resident records. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Resident recordsR9-10-808.C.1.g
Cited requirement:C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident's medical record; and
Correction information is not available in the records reviewed.
The agency cited 2 deficiencies concerning Staff qualifications and training. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Staff qualifications and trainingR9-10-811.C.18
Cited requirement:C. A manager shall ensure that a resident's medical record contains: 18. Documentation of the resident's orientation to exits from the assisted living facility required in R9-10-818(B);
Correction information is not available in the records reviewed.
R9-10-818.A.3.a-d
Cited requirement:A. A manager shall ensure that: 3. Documentation of the disaster plan review required in subsection (A)(2) includes: a. The date and time of the disaster plan review; b. The name of each employee or volunteer participating in the disaster plan review; c. A critique of the disaster plan review; and d. If applicable, recommendations for improvement;
Correction information is not available in the records reviewed.
An enforcement case’s status does not independently confirm correction of every inspection finding.
These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.
What kinds of care does Gardens Of Sun City, The offer?
Gardens Of Sun City, The offers assisted living. Confirm which services can meet your needs directly with the community.
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