Sagewood is a continuing care retirement community in Phoenix, Arizona, at 4555 E Mayo Blvd. Its living options include independent living, assisted living, memory care. Compare the entry requirements, entrance fees, monthly charges, and arrangements for additional care when planning a visit. Ask about current room availability, the daily routine, and support for your individual care needs.
CCRC
Phoenix
EXPERIENCES THAT HELP YOU CHOOSE
Community reviews
4.6/ 5
152 ratings · Google Maps
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Selected Google reviews
These are the reviews returned by Google, not the complete review history. Reviewer opinions are not independently verified by GlenOak.
penelope davis · 5 / 5 ·
Moving to Sagewood a year ago has greatly enriched my life. I am surrounded by new and interesting friends. The opportunities for physical exercise are mind boggling. The lectures challenge me to explore new ideas, and the music offerings are fantastic. All of this is a five minute walk from my apartment. The best part is that I know I will be well cared for in a familiar place if I need more help. I am thankful that I found a wonderful new home.
My aunt Barbara calls Sagewood home. She loves it and I love visiting her. We have wonderful times dinning and drinking at the Owls Nest. Chef De Mar is gifted. Klea is so personable. Can’t say enough good things about this place.
The residents at Sagewood are active and friendly. The administrators and residents work together as partners to keep making Sagewood better and better. We had a very pleasant experience becoming part of the Sagewood community thanks to Kristin Caliendo
Have lived here 5 years. Absolutely the best decision my wife and I made. Unlimited amenities, a performing arts center and extensive exercise programs and facilities.
We have visited many retirement villages around Phoenix. This is our very favorite. We had 2 meal opportunities and they were 5 star; certainly not institutional food. The programming options are incredible. We were also thrilled to work with Kristin Caliendo. Kristin was fun and attentive to all our questions, both in person and over email. An overall top rate experience!
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THE DETAILS OF EVERYDAY LIFE
Amenities & services
Rooms & living spaces
Private roomsAssisted living (Desert Willow) only; independent-living unit types not described by this page.For Assisted living
Private bathroomsAssisted living (Desert Willow) only.For Assisted living
KitchenettesAssisted living (Desert Willow) only; independent-living kitchens not described here.For Assisted living
Dining & household services
MealsStated for assisted living; independent-living dining plan not confirmed by this page.For Assisted living
Community features
Dedicated fitness facilitySource describes this on the assisted-living page; whether it is shared campus-wide with independent living is not confirmed here.
The agency cited 4 deficiencies concerning Medical Records, Emergency and Safety Standards, Hazardous-material storage. Read the official report for the inspector’s evidence and scope.
Findings and correction information
A.R.S. § 36-420.04.C
Cited requirement:A.R.S. § 36-420.04.C. Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document C. Each assisted living center and assisted living home must maintain a standardized form for each resident that includes the information prescribed in subsection A of this section, except for the information prescribed in subsection A, paragraph 1 of this section, which shall be provided at the time the emergency responder is contacted. Each assisted living center and assisted living home shall periodically update this form for each resident as necessary.
Provider-listed correction date: Dec 5, 2025. A provider’s plan does not establish agency-confirmed correction.
Medical RecordsR9-10-811.B.1-2
Cited requirement:R9-10-811.B.1-2. Medical Records B. If an assisted living facility maintains residents’ medical records electronically, a manager shall ensure that: 1. Safeguards exist to prevent unauthorized access, and 2. The date and time of an entry in a resident’s medical record is recorded by the computer’s internal clock.
Provider-listed correction date: Dec 4, 2025. A provider’s plan does not establish agency-confirmed correction.
Emergency and Safety StandardsR9-10-819.A.3.a-d
Cited requirement:R9-10-819.A.3.a-d. Emergency and Safety Standards A. A manager shall ensure that: 3. Documentation of the disaster plan review required in subsection (A)(2) includes: a. The date and time of the disaster plan review; b. The name of each employee or volunteer participating in the disaster plan review; c. A critique of the disaster plan review; and d. If applicable, recommendations for improvement;
Provider-listed correction date: Feb 13, 2026. A provider’s plan does not establish agency-confirmed correction.
Hazardous-material storageR9-10-820.A.11
Cited requirement:R9-10-820.A.11. Environmental Standards A. A manager shall ensure that: 11. Poisonous or toxic materials stored by the assisted living facility are maintained in labeled containers in a locked area separate from food preparation and storage, dining areas, and medications and are inaccessible to residents;
The agency cited 3 deficiencies concerning Abuse, neglect and exploitation safeguards, Resident records. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Abuse, neglect and exploitation safeguardsR9-10-803.J.5.a-d
Cited requirement:J. If a manager has a reasonable basis, according to A.R.S. § 46-454, to believe abuse, neglect or exploitation has occurred on the premises or while a resident is receiving services from an assisted living facility's manager, caregiver, or assistant caregiver, the manager shall: 5. Initiate an investigation of the suspected abuse, neglect, or exploitation and document the following information within five working days after the report required in subsection (J)(2): a. The dates, times, and description of the suspected abuse, neglect, or exploitation; b. A description of any injury to the resident related to the suspected abuse or neglect and any change to the resident's physical, cognitive, functional, or emotional condition; c. The names of witnesses to the suspected abuse, neglect, or exploitation; and d. The actions taken by the manager to prevent the suspected abuse, neglect, or exploitation from occurring in the future; and
Correction information is not available in the records reviewed.
Resident recordsR9-10-811.A.5
Cited requirement:A. A manager shall ensure that: 5. A resident's medical record is protected from loss, damage, or unauthorized use.
Correction information is not available in the records reviewed.
R9-10-818.A.4
Cited requirement:A. A manager shall ensure that: 4. A disaster drill for employees is conducted on each shift at least once every three months and documented;
Correction information is not available in the records reviewed.
The agency cited 3 deficiencies concerning Abuse, neglect and exploitation safeguards, Resident records. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Abuse, neglect and exploitation safeguardsR9-10-803.J.5.a-d
Cited requirement:J. If a manager has a reasonable basis, according to A.R.S. § 46-454, to believe abuse, neglect or exploitation has occurred on the premises or while a resident is receiving services from an assisted living facility's manager, caregiver, or assistant caregiver, the manager shall: 5. Initiate an investigation of the suspected abuse, neglect, or exploitation and document the following information within five working days after the report required in subsection (J)(2): a. The dates, times, and description of the suspected abuse, neglect, or exploitation; b. A description of any injury to the resident related to the suspected abuse or neglect and any change to the resident's physical, cognitive, functional, or emotional condition; c. The names of witnesses to the suspected abuse, neglect, or exploitation; and d. The actions taken by the manager to prevent the suspected abuse, neglect, or exploitation from occurring in the future; and
Correction information is not available in the records reviewed.
Resident recordsR9-10-811.A.5
Cited requirement:A. A manager shall ensure that: 5. A resident's medical record is protected from loss, damage, or unauthorized use.
Correction information is not available in the records reviewed.
R9-10-818.A.4
Cited requirement:A. A manager shall ensure that: 4. A disaster drill for employees is conducted on each shift at least once every three months and documented;
Correction information is not available in the records reviewed.
An enforcement case’s status does not independently confirm correction of every inspection finding.
These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.
Sagewood offers independent living, assisted living, memory care. Confirm which services can meet your needs directly with the community.
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