Orchard Pointe at Arrowhead is an assisted living center in Glendale, Arizona, at 17200 North 67th Avenue. Ask about current room availability, the daily routine, and support for your individual care needs.
Assisted living center
Glendale
EXPERIENCES THAT HELP YOU CHOOSE
Community reviews
4.7/ 5
45 ratings · Google Maps
Checked
Selected Google reviews
These are the reviews returned by Google, not the complete review history. Reviewer opinions are not independently verified by GlenOak.
Lea Foltz · 5 / 5 ·
This place is amazing! My in-laws moved in about a month ago, and they are thriving! They went from being very isolated at their house to having a ton of new friends and attending all of the fun events they have every week. The staff really cares and goes above and beyond for their residents. Having them in a safe place where staff is at the ready is so valuable, and then life being made so much easier with meals, cleaning, and laundry being done is a huge weight off all of our shoulders. Highly recommend Orchard Pointe at Arrowhead!
I have been working with the team at the facility for some time. I had to find a safe place for my mom who is 93yo. We are a military family and I knew she needed to have more interaction and care than what my wife and I could do. We didn't realize that she needed more socialization. While doing our search mom's health declined and she went from needing Assisted Living to needing Memory Support. She moved in and is doing amazing. They help her stay busy and she is happy enjoying music and conversations. There are always activities for her to enjoy. She particularly loves the birthday parties.
Orchard Pointe Arrowhead team is a real blessing to our family and our mom. The staff is very friendly and mom says she enjoys feeling safe. I am glad we found Orchard Pointe. Please thank Sylvia and the all her team they made mom's life better!
Orchard Pointe at Arrowhead truly feels like family. From the moment my mom and I walked through the doors, we’ve both been treated with such genuine care and respect. One of the things that stands out most to me is how every team member—from the CEO to the caretakers—knows the residents by name and meets them where they are, honoring their reality and unique needs.
The environment is always clean, welcoming, and thoughtfully maintained. It has a classy yet comfortable feel that brings peace of mind. I’m especially grateful for how the staff goes above and beyond not only to care for the residents but also to support the family members. I know my mom is well cared for, understood, and surrounded by people who truly care.
I feel incredibly grateful we found Orchard Pointe for my mom—it’s a special place where compassion is clearly at the heart of everything they do.
We moved my mom into the memory care side of Orchard Pointe almost a year ago and it has been an amazing experience for her. After checking out multiple different memory care homes, we knew this was clearly the best choice. It is a beautiful facility that really feels like home, and they offer many activities and events. The staff is wonderful, and the caregivers are so kind and gentle with my mom. It is so reassuring to know that my mom is being cared for by qualified, loving people that understand her illness and can give her the care that she needs. Orchard Pointe has been an incredible blessing to our family.
An amazing community to work with! They offer a personalized care experience for all residents. They really pay attention to the unique needs of each resident and do a fantastic job including the family at every opportunity. The staff go out of their way to make you feel right at home, no matter the reason for your visit. Orchard Pointe Arrowhead is the community of choice!
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Arizona time. These are preferences, not available appointments. The community must confirm.
THE DETAILS OF EVERYDAY LIFE
Amenities & services
Rooms & living spaces
Kitchenettes
Furnished optionsConfirmed for short-term respite & recovery stays only; regular apartments are described as unfurnished, with residents bringing their own furniture.
Dining & household services
Meals
Housekeeping
Laundry service
Community features
Dedicated fitness facility
Theater
Activities & transportation
Organized activities
Outings
Scheduled transportationBased on described community-vehicle trip mileage, not merely a coordination-assistance statement.
The agency cited 2 deficiencies concerning Administration, Service Plans. Read the official report for the inspector’s evidence and scope.
Findings and correction information
AdministrationR9-10-803.C.1.g
Cited requirement:R9-10-803.C.1.g. Administration C. A manager shall ensure that policies and procedures are: 1. Established, documented, and implemented to protect the health and safety of a resident that: g. Cover how a caregiver will respond to a resident’s sudden, intense, or out-of-control behavior to prevent harm to the resident or another individual;
Provider-listed correction date: Mar 17, 2026. A provider’s plan does not establish agency-confirmed correction.
Service PlansR9-10-808.A.5.a-d
Cited requirement:R9-10-808.A.5.a-d. Service Plans A. Except as required in subsection (B), a manager shall ensure that a resident has a service plan that is established, documented, and implemented that: 5. When initially developed and when updated, is signed and dated by: a. The resident or resident’s representative; b. The manager; c. If a review is required in subsection (A)(3)(d), the nurse or medical practitioner who reviewed the service plan; and d. If a review is required in subsection (A)(3)(e)(ii), the medical practitioner or behavioral health professional who reviewed the service plan.
The agency cited 4 deficiencies concerning Medical Records, Environmental Standards, Administration. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Medical RecordsR9-10-811.A.2.a-c
Cited requirement:R9-10-811.A.2.a-c. Medical Records A. A manager shall ensure that: 2. An entry in a resident's medical record is: a. Only recorded by an individual authorized by policies and procedures to make the entry; b. Dated, legible, and authenticated; and c. Not changed to make the initial entry illegible;
Provider-listed correction date: Apr 11, 2025. A provider’s plan does not establish agency-confirmed correction.
Environmental StandardsR9-10-819.A.1.b
Cited requirement:R9-10-819.A.1.b. Environmental Standards A. A manager shall ensure that: 1. The premises and equipment used at the assisted living facility are: b. Free from a condition or situation that may cause a resident or other individual to suffer physical injury;
These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.
What kinds of care does Orchard Pointe at Arrowhead offer?
Orchard Pointe at Arrowhead offers assisted living, memory care. Confirm which services can meet your needs directly with the community.
Can I book a tour here?
A local advisor can help with tour questions and next steps. Tour preferences are requests; appointments need community confirmation. Call the community directly at (623) 888-0800 for appointments. The community must confirm any booking.
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The total includes ratings with and without written comments. A written summary appears when available. Reviews reflect personal experiences and should be considered alongside a visit and a conversation with the community.
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About this listing
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