BROOKDALE WORNALL PLACE is a senior-living campus in KANSAS CITY, MO, offering assisted living. Explore care options and a monthly planning estimate, and confirm current availability directly.
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Community reviews
4.5/ 5
68 ratings · Google Maps
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Selected Google reviews
These are the reviews returned by Google, not the complete review history. Reviewer opinions are not independently verified by GlenOak.
Tonya Sargeon · 5 / 5 ·
Two and a half years ago, my mother-in-law moved into Brookdale Wornall Place. Understandably, she wasn't too happy about the transition, but the staff made her feel very welcome. I want to highlight Sergine, a truly exceptional young lady with a heart of gold. Her compassion and dedication to the residents were evident from the start.
From the moment my family and I met her, we knew we could rely on her. Sergine went above and beyond to advocate for my mother-in-law and every resident. Despite her busy schedule, she always made time for each individual, consistently maintaining a warm smile and never displaying rudeness. Many families counted on her and felt assured knowing their loved ones were safe in her care.
Sergine's leadership skills are commendable, and both Brookdale and the residents are fortunate to have her as part of the team. While no facility is perfect, Sergine created an atmosphere that made Wornall feel just about ideal. Her reputation has spread throughout Kansas City, and I would confidently recommend Brookdale Wornall Place to anyone seeking care for their loved ones, always mentioning the positive impact Sergine had on our family. Even though my mother-in-law is no longer able to reside at the facility, Sergine still takes the time to visit her, which is a rare and appreciated gesture. Overall, the staff is commendable, and Sergine leads with respect and integrity, earning the admiration of her colleagues.
We had the pleasure of providing on-site Notary services here and had nothing but good things to say about the facility. Very clean and organized and staff were exceptionally friendly and helpful.
Beautiful place, convenient location and a really home- like atmosphere. The staff knew residents by name, and sought to engage with them at every opportunity. I was very impressed.
My mother-in-law lived at Brookdale from Sept. of 2022 through most of March, and passed away Mar. 24 2023. My father-law is still living there. The staff was a tremendous help and very sympathetic when my mother-in-law became gravely ill. Throughout their stay they have received excellent care and friendly service at all times. They enjoyed all the programs, gatherings and social opportunities provided. Brookdale was and remains a perfect fit. My mother-in-law stated it was one of the best places she ever lived.
Nothing special here, they are there to get as much money as they can before you die. For the last 6 years quality of food and services have declined year over year but the rent keeps going up much faster than inflation rates every year. They’ll do the bare minimum to keep you alive.