Brookdale Camino del Sol is an assisted living center in Sun City West, Arizona, at 14001 West Meeker Boulevard. Ask about current room availability, the daily routine, and support for your individual care needs.
Assisted living center
Sun City West
EXPERIENCES THAT HELP YOU CHOOSE
Community reviews
4.5/ 5
23 ratings · Google Maps
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Selected Google reviews
These are the reviews returned by Google, not the complete review history. Reviewer opinions are not independently verified by GlenOak.
Brian Horn · 5 / 5 ·
We are currently in the process of moving my mom to Brookdale Camino del Sol, and I wanted to take a moment to recognize the team for how they have handled the entire process so far.
From our first conversation, Angelic, the Sales Manager, has been incredibly responsive, transparent and willing to work with our family to find a solution that made sense for my mom and my dad. There was never a feeling of being pressured into making a decision. She listened to our concerns, answered our questions and worked hard to make the transition possible for our family.
Rochelle, LPN, conducted my mom’s assessment and took the time to really understand her current needs rather than making assumptions. My mom requires a significant level of assistance, and it was extremely important to us to know that everyone understood exactly what would be required before we made a decision. Rochelle made us feel comfortable that we were having an honest conversation about what Brookdale could provide.
I also had the opportunity to meet Sylvia, the Executive Director. I was impressed by how involved and accessible she was throughout the process. Having the Executive Director personally engaged gave us additional confidence that communication and resident care are taken seriously at this community.
Moving a parent into memory care—or moving them from one community to another—is not an easy decision for any family. What I have appreciated most about Sylvia, Rochelle and Angelic is that they have treated this as more than simply filling an available room. They have treated my mom as a person and our family with compassion and respect.
My mom will be moving into Brookdale shortly, so our experience as a resident is just beginning. But based on everything we have experienced during the assessment and admission process, we feel very good about the decision we’ve made and are looking forward to having her become part of the Brookdale Camino del Sol community.
My wife has dementia. I had placed her in an assisted living facility for two weeks of respite, hoping the facility would become her residence. However, it was not to be. So we were back to the drawing board, so to speak. That is when I received a call from the sales manager at Brookdale Camino Del Sol. She had pursued us several months prior, so when she called, all of a sudden, I was interested in talking with them. The pandemic was in full swing and Brookdale was in shutdown. After some negotiations, both my wife and I entered Brookdale, going immediately into quarantine. They furnished us with a beautiful large apartment and lavished us with gifts and anything we asked for. After two weeks of quarantine I moved back home. They allowed me to pick out the private room that my wife would be moved to. They went so far as to paint the room and install a new and beautiful floor. While this work was being done, they allowed my wife to stay in the large apartment. I purchased new furniture for her room and the maintenance man assembled it. Brookdale, in my mind, is a first class facility. The employees go out of their way to accommodate people. They are well staffed 24/7, 365. I am so thankful we selected Brookdale for my wife's new residence. It was truly an answer to the prayers of many.
This place is dirty. My grandma was here and the cups are dirty. They don’t wash their hands and they don’t have any machines to safely lift these patients up. I seen a caregiver struggle with one patient. It’s an inconvenience for the caregivers to wash the patients hands. I’ve seen other places treat their patients better. One girl was shoving food in one woman’s mouth like as if she was bother that she didn’t want to eat. Smh I also seen more than one diaper on my grandma. Is that even supposed to happen?
My husband has been a resident at this Brookdale facility for three months. In that time, I've been impressed by the high level care he's received from the staff. They are efficient, compassionate and appear to have been well trained in dealing with the difficult behaviors that individuals with dementia often present. The facility is clean and designed to provide lots of natural light, giving it a bright, cheerful appearance. My husband participates in most of the exercise, entertainment and social activities offered and enjoys them.
My Mom was a resident at Brookdale Camino del Sol for over 3 1/2 years, until her passing in July 2019. We always found the facility to be a clean and safe environment. There was an excellent variety of activities to keep the residents engaged on a daily basis. Lots of musical programs, bingo, exercise, games, religious activities in which to participate EVERY DAY.
What we appreciated most was the staff. We always found the front line staff to be caring and friendly to my Mom and very responsive to all of the family's requests. Like every assisted-living facility, they experience employee turnover. However, we also found a core of employees who served as the backbone of the staff, not just because of their employment longevity; but because they simply enjoyed the residents and enjoyed working at Camino del Sol.
When my Mom eventually had to go into hospice care, she was able to remain in her room and the hospice care team that Brookdale provided us helped my Mom and her family during a difficult time. We are proud to recommend them. ~ Jim & Vicki Sadowski, Sun City West, AZ
The agency cited 6 deficiencies concerning Administration, Residency and Residency Agreements, Service Plans, Directed Care Services. Read the official report for the inspector’s evidence and scope.
Findings and correction information
AdministrationR9-10-803.A.9
Cited requirement:R9-10-803.A.9. Administration A. A governing authority shall: 9. Ensure compliance with A.R.S. § 36-411 and
Correction information is not available in the records reviewed.
AdministrationR9-10-803.K.3
Cited requirement:R9-10-803.K.3. Administration K. A manager shall provide written notification to the Department of a resident’s: Elopement, within 24 hours of the elopement being discovered.
Correction information is not available in the records reviewed.
Residency and Residency AgreementsR9-10-807.B.1.a-b
Cited requirement:R9-10-807.B.1.a-b. Residency and Residency Agreements B. A manager shall ensure that before or at the time of acceptance of an individual, the individual submits documentation that is dated within 90 calendar days before the individual is accepted by an assisted living facility and: 1. If an individual is requesting or is expected to receive supervisory care services, personal care services, or directed care services: a. Includes whether the individual requires: i. Continuous medical services, ii. Continuous or intermittent nursing services, or iii. Restraints; and b. Is dated and signed by a: i. Physician, ii. Registered nurse practitioner, iii. Registered nurse, or iv. Physician assistant; and
Correction information is not available in the records reviewed.
Service PlansR9-10-808.A.3.c
Cited requirement:R9-10-808.A.3.c. Service Plans A. Except as required in subsection (B), a manager shall ensure that a resident has a service plan that is established, documented, and implemented that: 3. Includes the following: c The amount, type, and frequency of assisted living services and ancillary services being provided to the resident, including medication administration or assistance in the self-administration of medication;
Correction information is not available in the records reviewed.
Service PlansR9-10-808.C.1.g
Cited requirement:R9-10-808.C.1.g. Service Plans C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident’s medical record; and
Correction information is not available in the records reviewed.
Directed Care ServicesR9-10-815.F.2.a-c
Cited requirement:R9-10-815.F.2.a-c. Directed Care Services F. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 1. Policies and procedures are established, documented, and implemented that ensure the safety of a resident who may wander; 2. There is a means of exiting the facility for a resident who does not have a key, special knowledge for egress, or the ability to expend increased physical effort that meets one of the following: a. Provides access to an outside area that: i. Allows the resident to be at least 30 feet away from the facility that is secure, and ii. Monitors or alerts employees of the egress of a resident from the facility; b. Provides access to an outside area: i. From which a resident may exit to a location at least 30 feet away from the facility that is secure, and ii. Monitors or alerts employees of the egress of a resident from the facility; or c. Uses a mechanism that meets the Special Egress-Control Devices provisions in the International Building Code incorporated by reference in R9-10-104.01; and
Correction information is not available in the records reviewed.
The agency cited 1 deficiency concerning Directed Care Services. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Directed Care ServicesR9-10-815.F.2.a-c
Cited requirement:R9-10-815.F.2.a-c. Directed Care Services F. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 1. Policies and procedures are established, documented, and implemented that ensure the safety of a resident who may wander; 2. There is a means of exiting the facility for a resident who does not have a key, special knowledge for egress, or the ability to expend increased physical effort that meets one of the following: a. Provides access to an outside area that: i. Allows the resident to be at least 30 feet away from the facility that is secure, and ii. Monitors or alerts employees of the egress of a resident from the facility; b. Provides access to an outside area: i. From which a resident may exit to a location at least 30 feet away from the facility that is secure, and ii. Monitors or alerts employees of the egress of a resident from the facility; or c. Uses a mechanism that meets the Special Egress-Control Devices provisions in the International Building Code incorporated by reference in R9-10-104.01; and
The agency cited 1 deficiency concerning Administration. Read the official report for the inspector’s evidence and scope.
Findings and correction information
AdministrationR9-10-803.J.1-6
Cited requirement:R9-10-803.J.1-6. Administration J. If a manager has a reasonable basis, according to A.R.S. § 46- 454, to believe abuse, neglect or exploitation has occurred on the premises or while a resident is receiving services from an assisted living facility’s manager, caregiver, or assistant caregiver, the manager shall: 1. If applicable, take immediate action to stop the suspected abuse, neglect, or exploitation; 2. Report the suspected abuse, neglect, or exploitation of the resident according to A.R.S. § 46-454; 3. Document: a. The suspected abuse, neglect, or exploitation; b. Any action taken according to subsection (J)(1); and c. The report in subsection (J)(2); 4. Maintain the documentation in subsection (J)(3) for at least 12 months after the date of the report in subsection(J)(2); 5. Initiate an investigation of the suspected abuse, neglect, or exploitation and document the following information within five working days after the report required in subsection (J)(2): a. The dates, times, and description of the suspected abuse, neglect, or exploitation; b. A description of any injury to the resident related to the suspected abuse or neglect and any change to the resident’s physical, …
The agency cited 1 deficiency concerning Opioid Prescribing and Treatment. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Opioid Prescribing and TreatmentR9-10-120.F.4.a-c
Cited requirement:R9-10-120.F.4.a-c. Opioid Prescribing and Treatment F. For a health care institution where opioids are administered as part of treatment or where a patient is provided assistance in the self-administration of medication for a prescribed opioid, including a health care institution in which an opioid may be prescribed or ordered as part of treatment, a medical director, a manager as defined in R9-10-801, or a provider, as applicable to the health care institution, shall: 4. Except as provided in subsection (H), ensure that an individual authorized by policies and procedures to administer an opioid in treating a patient or to provide assistance in the self-administration of medication for a prescribed opioid: a. Before administering an opioid or providing assistance in the self-administration of medication for a prescribed opioid in compliance with an order as part of the treatment for a patient, identifies the patient's need for the opioid; b. Monitors the patient's response to the opioid; and c. Documents in the patient's medical record: i. An identification of the patient ' s need for the opioid before the opioid was administered or assistance in the self-administration of medicat…
The agency cited 1 deficiency concerning Administration. Read the official report for the inspector’s evidence and scope.
Findings and correction information
AdministrationR9-10-803.C.1.g
Cited requirement:R9-10-803.C.1.g. Administration C. A manager shall ensure that policies and procedures are: 1. Established, documented, and implemented to protect the health and safety of a resident that: g. Cover how a caregiver will respond to a resident's sudden, intense, or out-of-control behavior to prevent harm to the resident or another individual;
The agency cited 1 deficiency concerning Medication Services. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Medication ServicesR9-10-816.B.3.b
Cited requirement:R9-10-816.B.3.b. Medication Services B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: b. Is administered in compliance with a medication order, and
The agency cited 1 deficiency concerning Policies and procedures. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Policies and proceduresR9-10-803.C.1.m
Cited requirement:C. A manager shall ensure that policies and procedures are: 1. Established, documented, and implemented to protect the health and safety of a resident that: m. Cover methods by which the assisted living facility is aware of the general or specific whereabouts of a resident, based on the level of assisted living services provided to the resident and the assisted living services the assisted living facility is authorized to provide;
Correction information is not available in the records reviewed.
An enforcement case’s status does not independently confirm correction of every inspection finding.
These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.
What kinds of care does Brookdale Camino del Sol offer?
Brookdale Camino del Sol offers memory care, assisted living. Confirm which services can meet your needs directly with the community.
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A local advisor can help with tour questions and next steps. Tour preferences are requests; appointments need community confirmation. Call the community directly at (623) 975-4000 for appointments. The community must confirm any booking.
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