Brookdale North Scottsdale’s operator website matches the North 64th Street address and describes assisted living and memory care. Its activity examples include music, fitness and devotional gatherings. The operator also describes a team on site around the clock to respond to an emergency alert.
Ask which activities apply to the proposed care neighborhood, how personal assistance is arranged overnight and what happens if care needs change. On-site emergency response does not mean continuous one-to-one care. Confirm room accessibility, the actual care plan and all associated charges during a visit.
Assisted living center
Scottsdale
EXPERIENCES THAT HELP YOU CHOOSE
Community reviews
3.5/ 5
40 ratings · Google Maps
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Selected Google reviews
These are the reviews returned by Google, not the complete review history. Reviewer opinions are not independently verified by GlenOak.
Nancy Cummings · 5 / 5 ·
Brookdale North Scottsdale has been an excellent senior living facility for my brother. The staff is very caring and knowledgeable. The facility itself is lovely, well kept and comfortable. Staff made the move to Brookdale easy for my brother. The staff went out of their way to meet my brother when he arrived, and still today they take time to chat with him casually every time they see him.
I thoroughly enjoyed specific people in management. Shawn the ED is extremely supportive and she was the entire time I was there she truly takes pride in what she does. Osviany was a pure joy for me does her job well and was so nice, Lisa who is no longer DON was just awesome! Donald Don such a thorough hard working intelligent person and I overly respected what he does and how he does it. SALES!! Your amazing and your my cup of tea. I didn't get to know anyone too well but most of the management team I honestly enjoyed. I left for personal reasons but for anyone seeing this this building has The HAPPIEST MOST SATISFIED RESIDENTS I've ever met. Nothing is ever perfect but happy residents is a rarity and it's here. (Not a fan of the kitchen staff sorry) food is decent and Enesa was phenomenal and the best cook back there.
I have lived here for about a year and a half now and I thoroughly enjoyed it! The people are the kindest people I’ve ever met and there’s always something to do. The place is truly clean and the food is excellent! The people that work here work their butts off and I want to give them the biggest thumbs up especially Elissa I am one of the youngest persons that lives here as I am 53 years old yet I seem to just mesh with people that are a little bit older than me. If you’re looking to stay here, please come because I promise you will enjoy it!
My grandmother has been a resident at Brookdale Scottsdale for several years now. The whole family worried at first when she was placed into a senior living facility. The staff at Brookdale took so much of the worry away. From day one, Nicole Southey (Brookdale Scottsdale Director) and her staff have treated my grandma as their own family. As soon as you walk in, the environment is a warm and loving one. The care that they give each resident is amazing. I have been in other facilities before and none of them could ever come close to giving the care that the residents receive at Brookdale Scottsdale. If there has ever been an issue, Nicole makes it a priority to see that it is handled and taken care of promptly. I could go on and on about how wonderful Nicole and her staff are. If you are looking for an assisted living facility for a loved one, there is no need to look any further. This place is amazing! The care and attention that your loved one will receive from Brookdale cannot be surpassed! Thank you Nicole and staff for all the love you have given my Grandma. We cannot thank you enough for the peace of mind you have given our family!
A wonderful place. My brother's wife became ill in about 8/2018. It was obvious that he could not be alone. Started looking for a place soon thereafter with the help of a Senior Housing Placement person. When we walked in, I felt comfortable and thought this could be a good place for him. By the time we left, I was sure of it and he felt the same way. Will, and Alex, and Nicole were extremely cooperative and went out of their way over the many months to work with my brother to make the move happen. My brother moved into Brookdale North Scottsdale about a month ago (8/5/19). He was happy the day he moved in and continues to be so. A wonderful added bonus is that the residents are welcoming and friendly. It is a safe caring place for my brother. I live in Maryland and feel very comfortable with his well-being knowing that he is a resident at Brookdale. My brother participates in many of the activities and enjoys them. I find the staff to be friendly and willing to help. The management staff continues to check to be sure that things are going well for him. The physical building is light, bright and seems to be well cared for. I am very happy that my brother is happy there!!!
The agency cited 2 deficiencies concerning Health care institutions; cardiopulmonary resuscitation; first aid; immunity; falls; definition, Emergency and Safety Standards. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Health care institutions; cardiopulmonary resuscitation; first aid; immunity; falls; definitionA.R.S. § 36-420.B.2
Cited requirement:A.R.S. § 36-420.B.2. Health care institutions; cardiopulmonary resuscitation; first aid; immunity; falls; definition B. Each health care institution: 2. Shall provide appropriate first aid in accordance with its certification training for first aid before the arrival of emergency medical services to a resident who is in distress and to a noninjured resident who has fallen, appears to be uninjured and is unable to reasonably recover independently. The first aid shall be in accordance with the resident's advance directives, if known. Staff who are certified in first aid shall be available at all times.
Provider-listed correction date: Jul 25, 2026. A provider’s plan does not establish agency-confirmed correction.
Emergency and Safety StandardsR9-10-819.D.2.a-f
Cited requirement:R9-10-819.D.2.a-f. Emergency and Safety Standards D. When a resident has an accident, emergency, or injury that results in the resident needing medical services, a manager shall ensure that a caregiver or an assistant caregiver: 2. Documents the following: a. The date and time of the accident, emergency, or injury; b. A description of the accident, emergency, or injury; c. The names of individuals who observed the accident, emergency, or injury; d. The actions taken by the caregiver or assistant caregiver; e. The individuals notified by the caregiver or assistant caregiver; and f. Any action taken to prevent the accident, emergency, or injury from occurring in the future.
The agency cited 6 deficiencies concerning Medication services. Read the official report for the inspector’s evidence and scope.
Findings and correction information
R9-10-804.2.a-b
Cited requirement:A manager shall ensure that: 2. A documented report is submitted to the governing authority that includes: a. An identification of each concern about the delivery of services related to resident care, and b. Any change made or action taken as a result of the identification of a concern about the delivery of services related to resident care;
Correction information is not available in the records reviewed.
R9-10-807.B
Cited requirement:B. A manager shall ensure that before or at the time of acceptance of an individual, the individual submits documentation that is dated within 90 calendar days before the individual is accepted by an assisted living facility and: 1. If an individual is requesting or is expected to receive supervisory care services, personal care services, or directed care services: a. Includes whether the individual requires: i. Continuous medical services, ii. Continuous or intermittent nursing services, or iii. Restraints; and b. Is dated and signed by a: i. Physician, ii. Registered nurse practitioner, iii. Registered nurse, or iv. Physician assistant; and 2. If an individual is requesting or is expected to receive behavioral health services, other than behavioral care, in addition to supervisory care services, personal care services, or directed care services from an assisted living facility: a. Includes whether the individual requires continuous behavioral health services, and b. Is signed and dated by a behavioral health professional.
Correction information is not available in the records reviewed.
R9-10-815.F.2.a.i-ii
Cited requirement:F. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 2. There is a means of exiting the facility for a resident who does not have a key, special knowledge for egress, or the ability to expend increased physical effort that meets one of the following: a. Provides access to an outside area that: i. Allows the resident to be at least 30 feet away from the facility, and ii. Controls or alerts employees of the egress of a resident from the facility;
Correction information is not available in the records reviewed.
Medication servicesR9-10-816.B.3.b
Cited requirement:B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: b. Is administered in compliance with a medication order, and
Correction information is not available in the records reviewed.
R9-10-816.D.1
Cited requirement:D. A manager shall ensure that: 1. A current drug reference guide is available for use by personnel members, and
Correction information is not available in the records reviewed.
R9-10-816.D.2
Cited requirement:D. A manager shall ensure that: 2. A current toxicology reference guide is available for use by personnel members.
Correction information is not available in the records reviewed.
The agency cited 1 deficiency concerning Medication services. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Medication servicesA.R.S. § 36-420.04.A.1-9
Cited requirement:A.R.S. § 36-420.04.A.1-9. Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A. An assisted living center or assisted living home that contacts an emergency responder on behalf of a resident shall provide to the emergency responder a written document that includes all of the following: 1. The reason or reasons the emergency responder was requested on behalf of the resident. 2. Whether the resident receives medication services and, if the resident has provided this information to the assisted living center or assisted living home, a list of all the resident's prescription and over-the-counter medications, their dosages and how frequently they are administered. 3. The name, address and telephone number of the resident's current pharmacy. 4. A list of any known allergies to any medications, additives, preservatives or materials like latex or adhesive. 5. The name and contact information for the resident's primary care physician and power of attorney or authorized representative. 6. Basic information about the resident's physical and mental conditions and basic medical history, such as having diabetes or a pacemaker or expe…
The agency cited 6 deficiencies concerning Medication services. Read the official report for the inspector’s evidence and scope.
Findings and correction information
R9-10-804.2.a-b
Cited requirement:A manager shall ensure that: 2. A documented report is submitted to the governing authority that includes: a. An identification of each concern about the delivery of services related to resident care, and b. Any change made or action taken as a result of the identification of a concern about the delivery of services related to resident care;
Correction information is not available in the records reviewed.
R9-10-807.B
Cited requirement:B. A manager shall ensure that before or at the time of acceptance of an individual, the individual submits documentation that is dated within 90 calendar days before the individual is accepted by an assisted living facility and: 1. If an individual is requesting or is expected to receive supervisory care services, personal care services, or directed care services: a. Includes whether the individual requires: i. Continuous medical services, ii. Continuous or intermittent nursing services, or iii. Restraints; and b. Is dated and signed by a: i. Physician, ii. Registered nurse practitioner, iii. Registered nurse, or iv. Physician assistant; and 2. If an individual is requesting or is expected to receive behavioral health services, other than behavioral care, in addition to supervisory care services, personal care services, or directed care services from an assisted living facility: a. Includes whether the individual requires continuous behavioral health services, and b. Is signed and dated by a behavioral health professional.
Correction information is not available in the records reviewed.
R9-10-815.F.2.a.i-ii
Cited requirement:F. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 2. There is a means of exiting the facility for a resident who does not have a key, special knowledge for egress, or the ability to expend increased physical effort that meets one of the following: a. Provides access to an outside area that: i. Allows the resident to be at least 30 feet away from the facility, and ii. Controls or alerts employees of the egress of a resident from the facility;
Correction information is not available in the records reviewed.
Medication servicesR9-10-816.B.3.b
Cited requirement:B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: b. Is administered in compliance with a medication order, and
Correction information is not available in the records reviewed.
R9-10-816.D.1
Cited requirement:D. A manager shall ensure that: 1. A current drug reference guide is available for use by personnel members, and
Correction information is not available in the records reviewed.
R9-10-816.D.2
Cited requirement:D. A manager shall ensure that: 2. A current toxicology reference guide is available for use by personnel members.
Correction information is not available in the records reviewed.
The agency cited 9 deficiencies concerning Fall-prevention training, Staff qualifications and training, Resident service plans, Resident records, Medication services. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Fall-prevention trainingA.R.S. § 36-420.01.A
Cited requirement:36-420.01. Health care institutions; fall prevention and fall recovery; training programs; definition A. Each health care institution shall develop and administer a training program for all staff regarding fall prevention and fall recovery. The training program shall include initial training and continued competency training in fall prevention and fall recovery. A health care institution may use information and training materials from the department's Arizona falls prevention coalition in developing the training program.
Correction information is not available in the records reviewed.
R9-10-803.A.9
Cited requirement:A. A governing authority shall: 9. Ensure compliance with A.R.S. § 36-411.
Correction information is not available in the records reviewed.
Staff qualifications and trainingR9-10-806.A.4.a
Cited requirement:A. A manager shall ensure that: 4. A caregiver's or assistant caregiver's skills and knowledge are verified and documented: a. Before the caregiver or assistant caregiver provides physical health services or behavioral health services, and
Correction information is not available in the records reviewed.
Resident service plansR9-10-808.A.4.b.ii
Cited requirement:A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 4. Is reviewed and updated based on changes in the requirements in subsections (A)(3)(a) through (f): b. As follows: ii. At least once every six months for a resident receiving personal care services, and
Correction information is not available in the records reviewed.
Resident recordsR9-10-811.C.9
Cited requirement:C. A manager shall ensure that a resident's medical record contains: 9. The resident's signed residency agreement and any amendments;
Correction information is not available in the records reviewed.
Resident service plansR9-10-811.C.10
Cited requirement:C. A manager shall ensure that a resident's medical record contains: 10. Resident's service plan and updates;
Correction information is not available in the records reviewed.
Resident recordsR9-10-811.C.11
Cited requirement:C. A manager shall ensure that a resident's medical record contains: 11. Documentation of assisted living services provided to the resident;
Correction information is not available in the records reviewed.
Medication servicesR9-10-811.C.13.a-d
Cited requirement:C. A manager shall ensure that a resident's medical record contains: 13. Documentation of medication administered to the resident or for which the resident received assistance in the self-administration of medication that includes: a. The date and time of administration or assistance; b. The name, strength, dosage, and route of administration; c. The name and signature of the individual administering or providing assistance in the self-administration of medication; and d. An unexpected reaction the resident has to the medication;
Correction information is not available in the records reviewed.
Resident recordsR9-10-811.C.17
Cited requirement:C. A manager shall ensure that a resident's medical record contains: 17. Documentation of notification of the resident of the availability of vaccination for influenza and pneumonia, according to A.R.S. § 36-406(1)(d);
Correction information is not available in the records reviewed.
An enforcement case’s status does not independently confirm correction of every inspection finding.
These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.
What kinds of care does Brookdale North Scottsdale offer?
Brookdale North Scottsdale offers assisted living, memory care. Confirm which services can meet your needs directly with the community.
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