Assisted living center
A GlenOak Living community guide
5560 East Deer Valley Drive, Phoenix, AZ 85054
GET TO KNOW THE COMMUNITY
The Manor Village at Desert Ridge is an assisted living center in Phoenix, Arizona, at 5560 East Deer Valley Drive. Ask about current room availability, the daily routine, and support for your individual care needs.
EXPERIENCES THAT HELP YOU CHOOSE
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These are the reviews returned by Google, not the complete review history. Reviewer opinions are not independently verified by GlenOak.
Destanie Clark · 5 / 5 ·
As the Transportation Director at The Manor, my experience has been wonderful. The residents are warm and welcoming, and the workplace offers good benefits. From the residents’ perspective, it truly feels like home.
Google Maps · View review on Google
Tara Melton · 5 / 5 ·
My mom has been living in the memory care community at Manor Village since January. We did our research and toured 10 different memory care facilities in the general area. Within the first 5 minutes of touring Manor Village we knew it was the best place for mom. The sense of community and the true family feel at Manor Village is what sets it apart from the others. Since moving into Manor Village my mom has adjusted incredibly well and is very happy. The staff is wonderful and have come to be like family to us. They take incredible care of my mom, they are extremely kind, patient and caring. I highly recommend Manor Village to anyone looking for their loved one.
Google Maps · View review on Google
Kelli Williamson · 5 / 5 ·
I toured several local facilities when planning my mother's move from IL to AZ. None compared to The Manor Village. Other facilities had openings, but my mom was placed on a waiting list in order to reside here. My mom absolutely loves her new home and so do I. The facility is safe, clean and beautifully decorated. Every staff member is respectful, friendly and fun. The administrative team is very approachable and never too busy to answer questions. The staff will do whatever is necessary to give each resident a positive experience, even if that means to do something outside of their job description. There is a real teamwork atmosphere here. The dining experience is excellent and there are activities for all levels of independence. I would highly recommend The Manor Village at Desert Ridge.
Google Maps · View review on Google
Lynn Rubicam · 5 / 5 ·
Our family selected the Manor Village for our mother for the intellectual stimulation and range of art, music, and other therapies we hoped it would offer her. Only one month has passed, but it has already met and exceeded our expectations. The big surprise for us is what a friendly and welcoming place it is. Everyone says "Hello" with a smile, whether they are residents, staff, or other visitors. We have also been impressed with the professionalism of the care givers, med techs, and activities directors. The facility is bright and clean with soothing colors and lots of light. The chef-curated menu offers a wonderful selection of meals. The staff are sensitive to how difficult this decision and move to Memory Care can be for a family, and they convene a family support group and offer lots of advice. In the short time Mom has been there, we’re still learning about the interface with medical care and a few other aspects, but we are comfortable with the care our mother is receiving and know it is delivered gently and respectfully. We look forward to a long relationship with the Manor Village.
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Deborah Hartwick · 5 / 5 ·
My mother has been a resident of the Manor Village, Independent Living, for the past year. As a family, we have been so happy with our decision to choose the Manor. The culture is that of helpful, kind, and caring people. The dining area and the building are very elegant and clean. There is live entertainment in the lobby at least once a week, a theater, Bingo, and many other activities daily where the residents are able to get together and have a social life. We visited numerous facilities and stopped searching for the right place when we toured the Manor Village!
Google Maps · View review on Google
PLAN WITH A CLEARER BUDGET
No cost or obligation to request current pricing.
Room types and layouts have not been confirmed for this profile.
Independent living · Phoenix-area reference
About $3,050 per monthA regional starting-cost reference, not a quote from The Manor Village at Desert Ridge. Care, room choices, and fees can change your total.
Prices are estimates and may vary.
Estimate checked September 25, 2026.
Assisted living · Phoenix-area reference
About $5,050 per monthA regional starting-cost reference, not a quote from The Manor Village at Desert Ridge. Care, room choices, and fees can change your total.
Prices are estimates and may vary.
Estimate checked September 25, 2026.
Memory care · Phoenix-area reference
About $5,800 per monthA regional starting-cost reference, not a quote from The Manor Village at Desert Ridge. Care, room choices, and fees can change your total.
Prices are estimates and may vary.
Estimate checked September 25, 2026.
Prices are estimates and may vary.
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GlenOak Senior Advisors
COME TAKE A LOOK
A visit is the best way to get a feel for The Manor Village at Desert Ridge. Share your visit preferences with GlenOak. We'll follow up about next steps.
Arizona time. These are preferences, not available appointments. The community must confirm.
THE DETAILS OF EVERYDAY LIFE
AROUND THE NEIGHBORHOOD
5560 East Deer Valley Drive, Phoenix, AZ 85054
Phoenix · Maricopa County
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GLENOAK SENIOR ADVISORS
Ask GlenOak about care options, total costs and current openings at The Manor Village at Desert Ridge.
OFFICIAL ARIZONA RECORDS
Arizona Department of Health Services records help explain licensing, inspection findings and enforcement history.
Licensed services: Directed care services (licensed maximum 50); Personal care services (licensed maximum 96); Supervisory care services.
Capacity is the licensed maximum, not available rooms. Status and dates reflect the records checked on Sep 27, 2026.
Records checked Sep 27, 2026 · Requested history: Sep 27, 2023–Sep 27, 2026
1 deficiency cited
The agency cited 1 deficiency concerning Medical Records. Read the official report for the inspector’s evidence and scope.
Cited requirement:R9-10-811.B.1-2. Medical Records B. If an assisted living facility maintains residents’ medical records electronically, a manager shall ensure that: 1. Safeguards exist to prevent unauthorized access, and 2. The date and time of an entry in a resident’s medical record is recorded by the computer’s internal clock.View provider’s plan of correction (opens a new tab)
Provider-listed correction date: May 6, 2026. A provider’s plan does not establish agency-confirmed correction.
No deficiencies cited in this inspection
The agency recorded no deficiencies in this inspection. This result applies to the matters examined on that visit.
Read official report (opens a new tab)2 deficiencies cited
The agency cited 2 deficiencies concerning Residency and Residency Agreements, Tuberculosis clearance. Read the official report for the inspector’s evidence and scope.
Cited requirement:R9-10-807.H.1-5. Residency and Residency Agreements H. A manager shall ensure that the written notice of termination of residency in subsection (G) includes: 1. The date of notice; 2. The reason for termination; 3. The policy for refunding fees, charges, or deposits; 4. The deposition of a resident’s fees, charges, and deposits; and 5. Contact information for the State Long-Term Care Ombudsman.View provider’s plan of correction (opens a new tab)
Provider-listed correction date: Dec 2, 2025. A provider’s plan does not establish agency-confirmed correction.
Cited requirement:R9-10-807.I.1-2. Residency and Residency Agreements I. A manager shall provide the following to a resident when the manager provides the written notice of termination of residency in subsection (G): 1. A copy of the resident’s current service plan, and 2. Documentation of the resident’s freedom from infectious tuberculosis.View provider’s plan of correction (opens a new tab)
Provider-listed correction date: Dec 2, 2025. A provider’s plan does not establish agency-confirmed correction.
4 deficiencies cited
The agency cited 4 deficiencies concerning Residency and Residency Agreements, Service Plans, Resident Rights. Read the official report for the inspector’s evidence and scope.
Cited requirement:R9-10-807.B.1.a-b. Residency and Residency Agreements B. A manager shall ensure that before or at the time of acceptance of an individual, the individual submits documentation that is dated within 90 calendar days before the individual is accepted by an assisted living facility and: 1. If an individual is requesting or is expected to receive supervisory care services, personal care services, or directed care services: a. Includes whether the individual requires: i. Continuous medical services, ii. Continuous or intermittent nursing services, or iii. Restraints; and b. Is dated and signed by a: i. Physician, ii. Registered nurse practitioner, iii. Registered nurse, or iv. Physician assistant; andView provider’s plan of correction (opens a new tab)
Provider-listed correction date: Nov 6, 2025. A provider’s plan does not establish agency-confirmed correction.
Cited requirement:R9-10-807.E.1-4. Residency and Residency Agreements E. Before or within five working days after a resident’s acceptance by an assisted living facility, a manager shall obtain on the documented agreement, required in subsection (D), the signature of one of the following individuals: 1. The resident, 2. The resident’s representative, 3. The resident’s legal guardian, or 4. Another individual who has been designated by the individual under A.R.S. § 36-3221 to make health care decisions on the individual’s behalf.View provider’s plan of correction (opens a new tab)
Provider-listed correction date: Sep 19, 2025. A provider’s plan does not establish agency-confirmed correction.
Cited requirement:R9-10-808.C.1.c. Service Plans C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: c. Provides assistance with activities of daily living according to the resident’s service plan;View provider’s plan of correction (opens a new tab)
Provider-listed correction date: Sep 19, 2025. A provider’s plan does not establish agency-confirmed correction.
Cited requirement:R9-10-810.A. Resident Rights A. A manager shall ensure that, at the time of acceptance, a resident or the resident’s representative receives a written copy of the requirements in subsection (B) and the resident rights in subsection (C)View provider’s plan of correction (opens a new tab)
Provider-listed correction date: Sep 19, 2025. A provider’s plan does not establish agency-confirmed correction.
1 deficiency cited
The agency cited 1 deficiency concerning Service Plans. Read the official report for the inspector’s evidence and scope.
Cited requirement:R9-10-808.C.1.g. Service Plans C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident’s medical record; andView provider’s plan of correction (opens a new tab)
Provider-listed correction date: Jan 1, 2026. A provider’s plan does not establish agency-confirmed correction.
6 deficiencies cited
The agency cited 6 deficiencies concerning Staff qualifications and training, Resident records, Resident service plans. Read the official report for the inspector’s evidence and scope.
Cited requirement:A. A governing authority shall: 9. Ensure compliance with A.R.S. § 36-411.
Correction information is not available in the records reviewed.
Cited requirement:A. A manager shall ensure that: 4. A caregiver's or assistant caregiver's skills and knowledge are verified and documented: a. Before the caregiver or assistant caregiver provides physical health services or behavioral health services, and b. According to policies and procedures;
Correction information is not available in the records reviewed.
Cited requirement:A. A manager shall ensure that: 9. Before providing assisted living services to a resident, a caregiver or an assistant caregiver receives orientation that is specific to the duties to be performed by the caregiver or assistant caregiver; and
Correction information is not available in the records reviewed.
Cited requirement:C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident's medical record; and
Correction information is not available in the records reviewed.
Cited requirement:C. In addition to the requirements in R9-10-808(A)(3), a manager shall ensure that the service plan for a resident receiving directed care services includes: 1. The requirements in R9-10-814(F)(1) through (3);
Correction information is not available in the records reviewed.
Cited requirement:D. When a resident has an accident, emergency, or injury that results in the resident needing medical services, a manager shall ensure that a caregiver or an assistant caregiver: 1. Immediately notifies the resident's emergency contact and primary care provider; and
Correction information is not available in the records reviewed.
No deficiencies cited in this inspection
The agency recorded no deficiencies in this inspection. This result applies to the matters examined on that visit.
Read official report (opens a new tab)No deficiencies cited in this inspection
The agency recorded no deficiencies in this inspection. This result applies to the matters examined on that visit.
Read official report (opens a new tab)2 deficiencies cited
The agency cited 2 deficiencies concerning Staff qualifications and training. Read the official report for the inspector’s evidence and scope.
Cited requirement:36-420. Health care institutions; cardiopulmonary resuscitation; first aid; immunity; falls; definition B. Each health care institution: 2. Shall provide appropriate first aid in accordance with its certification training for first aid before the arrival of emergency medical services to a resident who is in distress and to a noninjured resident who has fallen, appears to be uninjured and is unable to reasonably recover independently. The first aid shall be in accordance with the resident's advance directives, if known. Staff who are certified in first aid shall be available at all times.
Correction information is not available in the records reviewed.
Cited requirement:A. A manager shall ensure that: 1. A caregiver: b. Provides documentation of: i. Completion of a caregiver training program approved by the Department or the Board of Examiners for Nursing Care Institution Administrators and Assisted Living Facility Managers;
Correction information is not available in the records reviewed.
No deficiencies cited in this inspection
The agency recorded no deficiencies in this inspection. This result applies to the matters examined on that visit.
Read official report (opens a new tab)No deficiencies cited in this inspection
The agency recorded no deficiencies in this inspection. This result applies to the matters examined on that visit.
Read official report (opens a new tab)4 deficiencies cited
The agency cited 4 deficiencies concerning Abuse, neglect and exploitation safeguards, Staff qualifications and training. Read the official report for the inspector’s evidence and scope.
Cited requirement:A. A governing authority shall: 9. Ensure compliance with A.R.S. § 36-411.
Correction information is not available in the records reviewed.
Cited requirement:J. If a manager has a reasonable basis, according to A.R.S. § 46-454 , to believe abuse, neglect or exploitation has occurred on the premises or while a resident is receiving services from an assisted living facility's manager, caregiver, or assistant caregiver, the manager shall: 1. If applicable, take immediate action to stop the suspected abuse, neglect, or exploitation; 2. Report the suspected abuse, neglect, or exploitation of the resident according to A.R.S. § 46-454; 3. Document: a. The suspected abuse, neglect, or exploitation; b. Any action taken according to subsection (J)(1); and c. The report in subsection (J)(2); 4. Maintain the documentation in subsection (J)(3) for at least 12 months after the date of the report in subsection(J)(2); 5. Initiate an investigation of the suspected abuse, neglect, or exploitation and document the following information within five working days after the report required in subsection (J)(2): a. The dates, times, and description of the suspected abuse, neglect, or exploitation; b. A description of any injury to the resident related to the suspected abuse or neglect and any change to the resident's physical, cognitive, functional, or emotio…
Correction information is not available in the records reviewed.
Cited requirement:A. A manager shall ensure that: 4. A caregiver's or assistant caregiver's skills and knowledge are verified and documented: a. Before the caregiver or assistant caregiver provides physical health services or behavioral health services, and b. According to policies and procedures;
Correction information is not available in the records reviewed.
Cited requirement:A. A manager shall ensure that: 9. Before providing assisted living services to a resident, a caregiver or an assistant caregiver receives orientation that is specific to the duties to be performed by the caregiver or assistant caregiver; and
Correction information is not available in the records reviewed.
5 deficiencies cited
The agency cited 5 deficiencies concerning Fall-prevention training, Abuse, neglect and exploitation safeguards, Resident service plans. Read the official report for the inspector’s evidence and scope.
Cited requirement:36-420.01. Health care institutions; fall prevention and fall recovery; training programs; definition A. Each health care institution shall develop and administer a training program for all staff regarding fall prevention and fall recovery. The training program shall include initial training and continued competency training in fall prevention and fall recovery. A health care institution may use information and training materials from the department's Arizona falls prevention coalition in developing the training program.
Correction information is not available in the records reviewed.
Cited requirement:J. If a manager has a reasonable basis, according to A.R.S. § 46-454 , to believe abuse, neglect or exploitation has occurred on the premises or while a resident is receiving services from an assisted living facility's manager, caregiver, or assistant caregiver, the manager shall: 3. Document: a. The suspected abuse, neglect, or exploitation; b. Any action taken according to subsection (J)(1); and c. The report in subsection (J)(2);
Correction information is not available in the records reviewed.
Cited requirement:A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 3. Includes the following: a. A description of the resident's medical or health problems, including physical, behavioral, cognitive, or functional conditions or impairments;
Correction information is not available in the records reviewed.
Cited requirement:A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 5. When initially developed and when updated, is signed and dated by: a. The resident or resident's representative; b. The manager; c. If a review is required in subsection (A)(3)(d), the nurse or medical practitioner who reviewed the service plan; and d. If a review is required in subsection (A)(3)(e)(ii), the medical practitioner or behavioral health professional who reviewed the service plan.
Correction information is not available in the records reviewed.
Cited requirement:D. When a resident has an accident, emergency, or injury that results in the resident needing medical services, a manager shall ensure that a caregiver or an assistant caregiver: 2. Documents the following: f. Any action taken to prevent the accident, emergency, or injury from occurring in the future.
Correction information is not available in the records reviewed.
An enforcement case’s status does not independently confirm correction of every inspection finding.
These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.
The Manor Village at Desert Ridge offers independent living, assisted living, memory care. Confirm which services can meet your needs directly with the community.
A local advisor can help with tour questions and next steps. Tour preferences are requests; appointments need community confirmation. Call the community directly at (480) 296-6151 for appointments. The community must confirm any booking.
The total includes ratings with and without written comments. A written summary appears when available. Reviews reflect personal experiences and should be considered alongside a visit and a conversation with the community.
Community information is provided for research. Confirm current prices, services and openings with the community. GlenOak connects families with local advisor partners. Claiming a listing does not verify every fact.
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