Silver Birch of Midtown is an assisted living center in Phoenix, Arizona, at 4000 North 3rd Avenue. Ask about current room availability, the daily routine, and support for your individual care needs.
Assisted living center
Phoenix
EXPERIENCES THAT HELP YOU CHOOSE
Community reviews
4.3/ 5
86 ratings · Google Maps
Checked
Selected Google reviews
These are the reviews returned by Google, not the complete review history. Reviewer opinions are not independently verified by GlenOak.
LB Kassinger · 5 / 5 ·
cannot say enough positive things about Silverbirch Midtown and the care they provide. My mother, Elvia, resides in the memory care community, and we have been extremely pleased with her experience.
Her private room and bathroom are beautiful, comfortable, and well-maintained. The community spaces are equally impressive—bright, welcoming, and thoughtfully designed, with large windows and an open kitchen layout that creates a warm, home-like environment.
The facility is consistently clean and well-kept, and the staff is always quick to respond whenever assistance is needed. What truly sets Silverbirch apart is the quality of their team. The employees are friendly, compassionate, and genuinely interested in the lives and well-being of the residents. The nurses and caregivers are knowledgeable and attentive, with a clear understanding of each resident’s individual needs.
Most importantly, my mother is cared for like family. It gives us great peace of mind knowing she is in such capable and caring hands.
Silverbirch also does a wonderful job creating a vibrant social environment. They offer a variety of engaging activities such as karaoke, bingo, live music, magicians, and more, helping residents stay active and connected. The food is also very good, and my mother especially enjoys that she can order favorites like a cheeseburger and fries anytime she likes.
I highly recommend Silverbirch Midtown to anyone considering assisted living or memory care. Their dedication, compassion, and attention to detail truly make a difference.
I love it here, it is my home now. I'm going to live my life out here. Employees are very caring, respectful, actually loving, and always willing to lend a helping hand. Lots of hugs! Food is excellent, plenty of it! My apartment is a private 1 bedroom on ALTCS, they scrub it very clean. They wash the clothes and fold them nicely. LOTS of activities and I'm kept very busy. They have a bus with lots rides and trips to stores and movies and more. The residents are very friendly and welcoming, very kind hearted and sincere. I feel very safe here, and it is a good place to live! Thank you Silver Birch foe giving me such a loving home and a great life! I look forward to my future here.
Very nice. Very clean and surprisingly genuinely hearted people I had an experience two times in the past with other companies like a manual campus of care as being one of them and I expected the same outcome this is more like the Hilton garden inn; the way they treat you is something hard fought at ascertaining in that regard. I would recommend this very highly to anybody; don't waste your time anywhere else! this is a gem.
I think this place is the best place I have ever been in. It is cleaner, quieter, and nicer than anywhere I've lived. Some residents may not be as nice but I think that's because they have their own problems.
Their food is better and the service is better than when I was at Amarsi.They make us good food and always make sure I get my meds on time.
I'm so glad I got out of my other assisted living and I want my friends to move her too.
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THE DETAILS OF EVERYDAY LIFE
Amenities & services
Dining & household services
MealsFor Assisted living, Memory care
HousekeepingIncludedFor Assisted living, Memory care
Laundry serviceIncludedNo in-unit washer/dryer is described; laundry is a staffed weekly service plus a shared resident laundry room.For Assisted living, Memory care
Community features
Walking paths
Library
On-site salonDescribed as an on-site salon room, not merely visiting services.
Dedicated fitness facility
TheaterDescribed as a dedicated media/movie-night room.
Arts studio
Activities & transportation
Organized activities
Outings
Scheduled transportationExplicitly a scheduled-ride service (to shopping and scheduled outings), not merely coordination help.
The agency cited 1 deficiency concerning Service Plans. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Service PlansR9-10-808.A.3.a
Cited requirement:R9-10-808.A.3.a. Service Plans A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 3. Includes the following: a. A description of the resident's medical or health problems, including physical, behavioral, cognitive, or functional conditions or impairments;
The agency cited 1 deficiency concerning Staff qualifications and training. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Staff qualifications and trainingA.R.S. § 36-420.B.2
Cited requirement:36-420. Health care institutions; cardiopulmonary resuscitation; first aid; immunity; falls; definition B. Each health care institution: 2. Shall provide appropriate first aid in accordance with its certification training for first aid before the arrival of emergency medical services to a resident who is in distress and to a noninjured resident who has fallen, appears to be uninjured and is unable to reasonably recover independently. The first aid shall be in accordance with the resident's advance directives, if known. Staff who are certified in first aid shall be available at all times.
Correction information is not available in the records reviewed.
The agency cited 3 deficiencies. Read the official report for the inspector’s evidence and scope.
Findings and correction information
A.R.S. § 36-420.04.D
Cited requirement:36-420.04. Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document D. An assisted living center or assisted living home shall maintain a copy of the document provided to the emergency responder and documentation of the actions required by subsection B of this section for a period of two years after the date of the emergency.
Correction information is not available in the records reviewed.
R9-10-815.F.2.a.i-ii
Cited requirement:F. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 2. There is a means of exiting the facility for a resident who does not have a key, special knowledge for egress, or the ability to expend increased physical effort that meets one of the following: a. Provides access to an outside area that: i. Allows the resident to be at least 30 feet away from the facility, and ii. Controls or alerts employees of the egress of a resident from the facility;
Correction information is not available in the records reviewed.
R9-10-818.D.2.a-f
Cited requirement:D. When a resident has an accident, emergency, or injury that results in the resident needing medical services, a manager shall ensure that a caregiver or an assistant caregiver: 2. Documents the following: a. The date and time of the accident, emergency, or injury; b. A description of the accident, emergency, or injury; c. The names of individuals who observed the accident, emergency, or injury; d. The actions taken by the caregiver or assistant caregiver; e. The individuals notified by the caregiver or assistant caregiver; and f. Any action taken to prevent the accident, emergency, or injury from occurring in the future.
Correction information is not available in the records reviewed.
The agency cited 7 deficiencies concerning Policies and procedures, Medication services, Resident service plans. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Policies and proceduresR9-10-803.C.1.g
Cited requirement:C. A manager shall ensure that policies and procedures are: 1. Established, documented, and implemented to protect the health and safety of a resident that: g. Cover how a caregiver will respond to a resident's sudden, intense, or out-of-control behavior to prevent harm to the resident or another individual;
Correction information is not available in the records reviewed.
Medication servicesR9-10-808.A.3.e.i.1-4
Cited requirement:A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 3. Includes the following: e. For a resident who requires behavioral care: i. Any of the following that is necessary to provide assistance with the resident's psychosocial interactions to manage the resident's behavior: (1) The psychosocial interactions or behaviors for which the resident requires assistance, (2) Psychotropic medications ordered for the resident, (3) Planned strategies and actions for changing the resident's psychosocial interactions or behaviors, and (4) Goals for changes in the resident's psychosocial interactions or behaviors; and
Correction information is not available in the records reviewed.
Resident service plansR9-10-808.A.3.e.ii
Cited requirement:A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 3. Includes the following: e. For a resident who requires behavioral care: ii. Review by a medical practitioner or behavioral health professional; and
Correction information is not available in the records reviewed.
Resident service plansR9-10-808.C.1.a
Cited requirement:C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: a. Provides a resident with the assisted living services in the resident's service plan;
Correction information is not available in the records reviewed.
R9-10-818.A.6.a-e
Cited requirement:A. A manager shall ensure that: 6. Documentation of each evacuation drill is created, is maintained for at least 12 months after the date of the evacuation drill, and includes: a. The date and time of the evacuation drill; b. The amount of time taken for employees and residents to evacuate the assisted living facility; c. If applicable: i. An identification of residents needing assistance for evacuation, and ii. An identification of residents who were not evacuated; d. Any problems encountered in conducting the evacuation drill; and e. Recommendations for improvement, if applicable;
Correction information is not available in the records reviewed.
Policies and proceduresR9-10-819.A.1.a
Cited requirement:A. A manager shall ensure that: 1. The premises and equipment used at the assisted living facility are: a. Cleaned and, if applicable, disinfected according to policies and procedures designed to prevent, minimize, and control illness or infection; and
Correction information is not available in the records reviewed.
R9-10-819.A.3.a
Cited requirement:A. A manager shall ensure that: 3. Garbage and refuse are: a. Stored in covered containers lined with plastic bags, and
Correction information is not available in the records reviewed.
The agency cited 4 deficiencies concerning Medication services. Read the official report for the inspector’s evidence and scope.
Findings and correction information
R9-10-810.B.1
Cited requirement:B. A manager shall ensure that: 1. A resident is treated with dignity, respect, and consideration;
Correction information is not available in the records reviewed.
Medication servicesR9-10-816.B.3.b
Cited requirement:B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: b. Is administered in compliance with a medication order, and
Correction information is not available in the records reviewed.
Medication servicesR9-10-816.F.3.d
Cited requirement:F. When medication is stored by an assisted living facility, a manager shall ensure that: 3. Policies and procedures are established, documented, and implemented for: d. Storing, inventorying, and dispensing controlled substances.
Correction information is not available in the records reviewed.
R9-10-819.A.4
Cited requirement:A. A manager shall ensure that: 4. Heating and cooling systems maintain the assisted living facility at a temperature between 70° F and 84° F at all times, unless individually controlled by a resident;
Correction information is not available in the records reviewed.
The agency cited 16 deficiencies concerning Staff qualifications and training, Fall-prevention training, Medication services, Tuberculosis clearance, Policies and procedures. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Staff qualifications and trainingA.R.S. § 36-420.B.2
Cited requirement:36-420. Health care institutions; cardiopulmonary resuscitation; first aid; immunity; falls; definition B. Each health care institution: 2. Shall provide appropriate first aid in accordance with its certification training for first aid before the arrival of emergency medical services to a resident who is in distress and to a noninjured resident who has fallen, appears to be uninjured and is unable to reasonably recover independently. The first aid shall be in accordance with the resident's advance directives, if known. Staff who are certified in first aid shall be available at all times.
Correction information is not available in the records reviewed.
Fall-prevention trainingA.R.S. § 36-420.01.A
Cited requirement:36-420.01. Health care institutions; fall prevention and fall recovery; training programs; definition A. Each health care institution shall develop and administer a training program for all staff regarding fall prevention and fall recovery. The training program shall include initial training and continued competency training in fall prevention and fall recovery. A health care institution may use information and training materials from the department's Arizona falls prevention coalition in developing the training program.
Correction information is not available in the records reviewed.
Medication servicesA.R.S. § 36-420.04.A.1-9
Cited requirement:36-420.04. Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A. An assisted living center or assisted living home that contacts an emergency responder on behalf of a resident shall provide to the emergency responder a written document that includes all of the following: 1. The reason or reasons the emergency responder was requested on behalf of the resident. 2. Whether the resident receives medication services and, if the resident has provided this information to the assisted living center or assisted living home, a list of all the resident's prescription and over-the-counter medications, their dosages and how frequently they are administered. 3. The name, address and telephone number of the resident's current pharmacy. 4. A list of any known allergies to any medications, additives, preservatives or materials like latex or adhesive. 5. The name and contact information for the resident's primary care physician and power of attorney or authorized representative. 6. Basic information about the resident's physical and mental conditions and basic medical history, such as having diabetes or a pacemaker or experiencing freque…
Correction information is not available in the records reviewed.
R9-10-803.A.9
Cited requirement:A. A governing authority shall: 9. Ensure compliance with A.R.S. § 36-411.
Correction information is not available in the records reviewed.
Staff qualifications and trainingR9-10-806.A.4.a-b
Cited requirement:A. A manager shall ensure that: 4. A caregiver's or assistant caregiver's skills and knowledge are verified and documented: a. Before the caregiver or assistant caregiver provides physical health services or behavioral health services, and b. According to policies and procedures;
Correction information is not available in the records reviewed.
R9-10-806.A.5.a-c
Cited requirement:A. A manager shall ensure that: 5. An assisted living facility has a manager, caregivers, and assistant caregivers with the qualifications, experience, skills, and knowledge necessary to: a. Provide the assisted living services, behavioral health services, behavioral care, and ancillary services in the assisted living facility's scope of services; b. Meet the needs of a resident; and c. Ensure the health and safety of a resident;
Correction information is not available in the records reviewed.
R9-10-806.A.7
Cited requirement:A. A manager shall ensure that: 7. Documentation is maintained for at least 12 months after the last date on the documentation of the caregivers and assistant caregivers working each day, including the hours worked by each;
Correction information is not available in the records reviewed.
Tuberculosis clearanceR9-10-806.A.8.a-b
Cited requirement:A. A manager shall ensure that: 8. A manager, a caregiver, and an assistant caregiver, or an employee or a volunteer who has or is expected to have more than eight hours per week of direct interaction with residents, provides evidence of freedom from infectious tuberculosis: a. On or before the date the individual begins providing services at or on behalf of the assisted living facility, and b. As specified in R9-10-113;
Correction information is not available in the records reviewed.
Staff qualifications and trainingR9-10-806.A.10
Cited requirement:A. A manager shall ensure that: 10. Before providing assisted living services to a resident, a manager or caregiver provides current documentation of first aid training and cardiopulmonary resuscitation training certification specific to adults.
Correction information is not available in the records reviewed.
R9-10-806.C.1.b
Cited requirement:C. A manager shall ensure that a personnel record for each employee or volunteer: 1. Includes: b. The individual's starting date of employment or volunteer service and, if applicable, the ending date; and
Correction information is not available in the records reviewed.
R9-10-810.B.1
Cited requirement:B. A manager shall ensure that: 1. A resident is treated with dignity, respect, and consideration;
Correction information is not available in the records reviewed.
R9-10-814.E
Cited requirement:E. A manager shall ensure that a bell, intercom, or other mechanical means to alert employees to a resident's needs or emergencies is available and accessible in a bedroom or residential unit being used by a resident receiving personal care services.
Correction information is not available in the records reviewed.
R9-10-815.F.2.a.i-ii
Cited requirement:F. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 2. There is a means of exiting the facility for a resident who does not have a key, special knowledge for egress, or the ability to expend increased physical effort that meets one of the following: a. Provides access to an outside area that: i. Allows the resident to be at least 30 feet away from the facility, and ii. Controls or alerts employees of the egress of a resident from the facility;
Correction information is not available in the records reviewed.
R9-10-818.D.2.a-f
Cited requirement:D. When a resident has an accident, emergency, or injury that results in the resident needing medical services, a manager shall ensure that a caregiver or an assistant caregiver: 2. Documents the following: a. The date and time of the accident, emergency, or injury; b. A description of the accident, emergency, or injury; c. The names of individuals who observed the accident, emergency, or injury; d. The actions taken by the caregiver or assistant caregiver; e. The individuals notified by the caregiver or assistant caregiver; and f. Any action taken to prevent the accident, emergency, or injury from occurring in the future.
Correction information is not available in the records reviewed.
Policies and proceduresR9-10-819.A.1.a
Cited requirement:A. A manager shall ensure that: 1. The premises and equipment used at the assisted living facility are: a. Cleaned and, if applicable, disinfected according to policies and procedures designed to prevent, minimize, and control illness or infection; and
Correction information is not available in the records reviewed.
R9-10-819.A.3.a
Cited requirement:A. A manager shall ensure that: 3. Garbage and refuse are: a. Stored in covered containers lined with plastic bags, and
Correction information is not available in the records reviewed.
The agency cited 9 deficiencies concerning Policies and procedures, Staff qualifications and training, Medication services. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Policies and proceduresR9-10-803.C.1.w
Cited requirement:C. A manager shall ensure that policies and procedures are: 1. Established, documented, and implemented to protect the health and safety of a resident that: w. Cover a quality management program, including incident report and supporting documentation;
Correction information is not available in the records reviewed.
Staff qualifications and trainingR9-10-806.A.4.a-b
Cited requirement:A. A manager shall ensure that: 4. A caregiver's or assistant caregiver's skills and knowledge are verified and documented: a. Before the caregiver or assistant caregiver provides physical health services or behavioral health services, and b. According to policies and procedures;
Correction information is not available in the records reviewed.
R9-10-806.A.7
Cited requirement:A. A manager shall ensure that: 7. Documentation is maintained for at least 12 months after the last date on the documentation of the caregivers and assistant caregivers working each day, including the hours worked by each;
Correction information is not available in the records reviewed.
Staff qualifications and trainingR9-10-806.A.9
Cited requirement:A. A manager shall ensure that: 9. Before providing assisted living services to a resident, a caregiver or an assistant caregiver receives orientation that is specific to the duties to be performed by the caregiver or assistant caregiver; and
Correction information is not available in the records reviewed.
Staff qualifications and trainingR9-10-806.A.10
Cited requirement:A. A manager shall ensure that: 10. Before providing assisted living services to a resident, a manager or caregiver provides current documentation of first aid training and cardiopulmonary resuscitation training certification specific to adults.
Correction information is not available in the records reviewed.
R9-10-815.E.1
Cited requirement:E. A manager shall ensure that: 1. A bell, intercom, or other mechanical means to alert employees to a resident's needs or emergencies is available in a bedroom being used by a resident receiving directed care services; or
Correction information is not available in the records reviewed.
Medication servicesR9-10-816.F.1
Cited requirement:F. When medication is stored by an assisted living facility, a manager shall ensure that: 1. Medication is stored in a separate locked room, closet, cabinet, or self-contained unit used only for medication storage;
Correction information is not available in the records reviewed.
R9-10-819.A.1.b
Cited requirement:A. A manager shall ensure that: 1. The premises and equipment used at the assisted living facility are: b. Free from a condition or situation that may cause a resident or other individual to suffer physical injury;
Correction information is not available in the records reviewed.
R9-10-819.A.9
Cited requirement:A. A manager shall ensure that: 9. Soiled linen and soiled clothing stored by the assisted living facility are maintained separate from clean linen and clothing and stored in closed containers away from food storage, kitchen, and dining areas;
Correction information is not available in the records reviewed.
The agency cited 9 deficiencies concerning Policies and procedures, Staff qualifications and training, Medication services. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Policies and proceduresR9-10-803.C.1.w
Cited requirement:C. A manager shall ensure that policies and procedures are: 1. Established, documented, and implemented to protect the health and safety of a resident that: w. Cover a quality management program, including incident report and supporting documentation;
Correction information is not available in the records reviewed.
Staff qualifications and trainingR9-10-806.A.4.a-b
Cited requirement:A. A manager shall ensure that: 4. A caregiver's or assistant caregiver's skills and knowledge are verified and documented: a. Before the caregiver or assistant caregiver provides physical health services or behavioral health services, and b. According to policies and procedures;
Correction information is not available in the records reviewed.
Medication servicesR9-10-808.A.3.c
Cited requirement:A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 3. Includes the following: c. The amount, type, and frequency of assisted living services being provided to the resident, including medication administration or assistance in the self-administration of medication;
Correction information is not available in the records reviewed.
Medication servicesR9-10-811.C.12
Cited requirement:C. A manager shall ensure that a resident's medical record contains: 12. A medication order from a medical practitioner for each medication that is administered to the resident or for which the resident receives assistance in the self-administration of the medication;
Correction information is not available in the records reviewed.
Medication servicesR9-10-816.A.1.d.ii
Cited requirement:A. A manager shall ensure that: 1. Policies and procedures for medication services include: d. Procedures for: ii. Monitoring a resident who self-administers medication;
Correction information is not available in the records reviewed.
Medication servicesR9-10-816.B.3.b
Cited requirement:B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: b. Is administered in compliance with a medication order, and
Correction information is not available in the records reviewed.
R9-10-817.A.1.c
Cited requirement:A. A manager shall ensure that: 1. A food menu: c. Is conspicuously posted at least one calendar day before the first meal on the food menu is served,
Correction information is not available in the records reviewed.
R9-10-818.D.2.a-f
Cited requirement:D. When a resident has an accident, emergency, or injury that results in the resident needing medical services, a manager shall ensure that a caregiver or an assistant caregiver: 2. Documents the following: a. The date and time of the accident, emergency, or injury; b. A description of the accident, emergency, or injury; c. The names of individuals who observed the accident, emergency, or injury; d. The actions taken by the caregiver or assistant caregiver; e. The individuals notified by the caregiver or assistant caregiver; and f. Any action taken to prevent the accident, emergency, or injury from occurring in the future.
Correction information is not available in the records reviewed.
Policies and proceduresR9-10-819.A.1.a
Cited requirement:A. A manager shall ensure that: 1. The premises and equipment used at the assisted living facility are: a. Cleaned and, if applicable, disinfected according to policies and procedures designed to prevent, minimize, and control illness or infection; and
Correction information is not available in the records reviewed.
The agency cited 16 deficiencies concerning Staff qualifications and training, Fall-prevention training, Policies and procedures, Resident service plans, Medication services. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Staff qualifications and trainingA.R.S. § 36-420.B.2
Cited requirement:36-420. Health care institutions; cardiopulmonary resuscitation; first aid; immunity; falls; definition B. Each health care institution: 2. Shall provide appropriate first aid in accordance with its certification training for first aid before the arrival of emergency medical services to a resident who is in distress and to a noninjured resident who has fallen, appears to be uninjured and is unable to reasonably recover independently. The first aid shall be in accordance with the resident's advance directives, if known. Staff who are certified in first aid shall be available at all times.
Correction information is not available in the records reviewed.
Fall-prevention trainingA.R.S. § 36-420.01.A
Cited requirement:36-420.01. Health care institutions; fall prevention and fall recovery; training programs; definition A. Each health care institution shall develop and administer a training program for all staff regarding fall prevention and fall recovery. The training program shall include initial training and continued competency training in fall prevention and fall recovery. A health care institution may use information and training materials from the department's Arizona falls prevention coalition in developing the training program.
Correction information is not available in the records reviewed.
Policies and proceduresR9-10-803.C.1.k.iii
Cited requirement:C. A manager shall ensure that policies and procedures are: 1. Established, documented, and implemented to protect the health and safety of a resident that: k. Cover the provision of assisted living services, including: iii. Obtaining resident preferences for food and the provision of assisted living services;
Correction information is not available in the records reviewed.
Policies and proceduresR9-10-803.C.1.w
Cited requirement:C. A manager shall ensure that policies and procedures are: 1. Established, documented, and implemented to protect the health and safety of a resident that: w. Cover a quality management program, including incident report and supporting documentation;
Correction information is not available in the records reviewed.
R9-10-803.E.1
Cited requirement:E. A manager shall ensure that, unless otherwise stated: 1. Documentation required by this Article is provided to the Department within two hours after a Department request; and
Correction information is not available in the records reviewed.
Staff qualifications and trainingR9-10-806.A.4.a-b
Cited requirement:A. A manager shall ensure that: 4. A caregiver's or assistant caregiver's skills and knowledge are verified and documented: a. Before the caregiver or assistant caregiver provides physical health services or behavioral health services, and b. According to policies and procedures;
Correction information is not available in the records reviewed.
Staff qualifications and trainingR9-10-806.A.10
Cited requirement:A. A manager shall ensure that: 10. Before providing assisted living services to a resident, a manager or caregiver provides current documentation of first aid training and cardiopulmonary resuscitation training certification specific to adults.
Correction information is not available in the records reviewed.
R9-10-807.C.4
Cited requirement:C. A manager shall not accept or retain an individual if: 4. The assisted living facility does not have the ability to provide the assisted living services needed by the individual; or
Correction information is not available in the records reviewed.
Resident service plansR9-10-808.C.1.a
Cited requirement:C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: a. Provides a resident with the assisted living services in the resident's service plan;
Correction information is not available in the records reviewed.
R9-10-810.B.1
Cited requirement:B. A manager shall ensure that: 1. A resident is treated with dignity, respect, and consideration;
Correction information is not available in the records reviewed.
Medication servicesR9-10-811.C.13.a-d
Cited requirement:C. A manager shall ensure that a resident's medical record contains: 13. Documentation of medication administered to the resident or for which the resident received assistance in the self-administration of medication that includes: a. The date and time of administration or assistance; b. The name, strength, dosage, and route of administration; c. The name and signature of the individual administering or providing assistance in the self-administration of medication; and d. An unexpected reaction the resident has to the medication;
Correction information is not available in the records reviewed.
R9-10-815.B.1
Cited requirement:B. A manager of an assisted living facility authorized to provide directed care services shall not accept or retain a resident who, except as provided in R9-10-814(B)(2): 1. Is confined to a bed or chair because of an inability to ambulate even with assistance; or
Correction information is not available in the records reviewed.
R9-10-817.A.1.c
Cited requirement:A. A manager shall ensure that: 1. A food menu: c. Is conspicuously posted at least one calendar day before the first meal on the food menu is served,
Correction information is not available in the records reviewed.
R9-10-818.D.2.a-f
Cited requirement:D. When a resident has an accident, emergency, or injury that results in the resident needing medical services, a manager shall ensure that a caregiver or an assistant caregiver: 2. Documents the following: a. The date and time of the accident, emergency, or injury; b. A description of the accident, emergency, or injury; c. The names of individuals who observed the accident, emergency, or injury; d. The actions taken by the caregiver or assistant caregiver; e. The individuals notified by the caregiver or assistant caregiver; and f. Any action taken to prevent the accident, emergency, or injury from occurring in the future.
Correction information is not available in the records reviewed.
Policies and proceduresR9-10-819.A.1.a
Cited requirement:A. A manager shall ensure that: 1. The premises and equipment used at the assisted living facility are: a. Cleaned and, if applicable, disinfected according to policies and procedures designed to prevent, minimize, and control illness or infection; and
Correction information is not available in the records reviewed.
R9-10-819.A.14.a
Cited requirement:A. A manager shall ensure that: 14. If pets or animals are allowed in the assisted living facility, pets or animals are: a. Controlled to prevent endangering the residents and to maintain sanitation;
Correction information is not available in the records reviewed.
An enforcement case’s status does not independently confirm correction of every inspection finding.
These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.
What kinds of care does Silver Birch of Midtown offer?
Silver Birch of Midtown offers assisted living, memory care. Confirm which services can meet your needs directly with the community.
Can I book a tour here?
A local advisor can help with tour questions and next steps. Tour preferences are requests; appointments need community confirmation. Call the community directly at (480) 653-9500 for appointments. The community must confirm any booking.
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About this listing
Community information is provided for research. Confirm current prices, services and openings with the community. GlenOak connects families with local advisor partners. Claiming a listing does not verify every fact.
GlenOak may receive a fee or a share of a placement fee from a local advisor partner after a completed move-in. There is no charge from GlenOak to browse or submit a request.