Maryland Gardens Assisted Living is an assisted living center in Phoenix, Arizona, at 31 West Maryland Avenue. Ask about current room availability, the daily routine, and support for your individual care needs.
Assisted living center
Phoenix
EXPERIENCES THAT HELP YOU CHOOSE
Community reviews
3.6/ 5
71 ratings · Google Maps
Checked
Selected Google reviews
These are the reviews returned by Google, not the complete review history. Reviewer opinions are not independently verified by GlenOak.
Jonathan Taddei · 5 / 5 ·
I have had the opportunity to work with both Keith Carroll and the team at Maryland Gardens Post Acute and Maryland Gardens Assisted Living here in Phoenix, and I cannot speak highly enough of the level of care and professionalism they consistently provide.
Their facilities serve a uniquely complex and often underserved population, including individuals with dementia-related behaviors and those facing serious mental health challenges. These are not easy cases, and they require a level of attentiveness, adaptability, and experience that goes well beyond standard care. From what I have observed, their team meets that challenge head-on.
In particular, I had the opportunity to speak directly with Linda Murbach, who made the time to engage in a thoughtful, thorough conversation with me despite actively managing emergent issues within the facility. What stood out was her ability to seamlessly balance both—providing clear, informed insight while simultaneously directing staff and responding to incoming needs in real time. That level of command and presence is not something you see everywhere.
I have also had several exchanges with Keith Carroll, all of which have been professional, responsive, and aligned with a clear commitment to resident care and operational excellence.
From a fiduciary standpoint, it is critical to partner with facilities that not only understand the clinical side of care, but also appreciate the importance of coordination, communication, and respect for the individuals we collectively serve. Just as importantly, there must be an understanding of the legal complexities that can arise when working with court-appointed guardians, along with a willingness to step outside of traditional comfort zones to ensure that practice aligns with real-world practicality. Maryland Gardens demonstrates these qualities consistently.
I greatly value the working relationship we are building and would confidently recommend Keith Carroll, Linda Murbach, and the Maryland Gardens team to anyone in need of specialized, high-quality care for vulnerable populations.
Maryland Gardens Post Acute Care Clinic made a huge difference in my grandfather’s recovery after his hip replacement surgery. When he first arrived, he was in a lot of discomfort and pretty discouraged about how long it might take to get back on his feet. From day one, the staff treated him with so much patience and respect. The nurses were always quick to respond and made sure his pain was managed, and they took the time to explain everything so he felt more at ease.The facility itself was clean and comfortable, and it really felt like everyone was on the same page and genuinely cared about his progress. Our family is really grateful for the care and support they gave him during such an important stage of his recovery.
I can’t say enough good things about Maryland Gardens Post Acute. My mom stayed there after being in the hospital for recovery following surgery, and the care she received was incredible from start to finish. The staff was not only professional but genuinely compassionate. They took the time to make sure she was comfortable, understood her care plan, and felt supported every step of the way. The nurses were attentive, and the therapists really helped her regain strength and confidence faster than we expected. What stood out most to me was how much they truly cared not just about her physical recovery, but about her overall well-being. They treated her with respect and kindness, which meant a lot to our family during a stressful time.
They were able to get my husband in, after years of being on a waiting list for VA.
Thankfully he will now be able to get the care he needs, staff is very helpful and answered all my questions with ease.
kudos to them.
One of the most beautifully planed facilities in central Phoenix for your loved one’s need! The staff is caring and provide value in their roles. It also have a wonderful outdoor area that provides quality of life for their residents.
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THE DETAILS OF EVERYDAY LIFE
Amenities & services
Dining & household services
Mealsunspecified frequency; care-category assumption, not an observed fact
Housekeepingunspecified frequency; care-category assumption, not an observed fact
Laundry serviceunspecified frequency; care-category assumption, not an observed fact
Activities & transportation
Organized activitiesunspecified frequency; care-category assumption, not an observed fact
Ask GlenOak about care options, total costs and current openings at Maryland Gardens Assisted Living.
Community at a glance
Care options
Assisted living
Location
31 West Maryland Avenue, Phoenix
County
Maricopa
OFFICIAL ARIZONA RECORDS
Safety, licensing & inspections
Arizona Department of Health Services records help explain licensing, inspection findings and enforcement history.
License details
License number
AL12477C
Recorded license status
Active
Licensed category
Assisted Living Center
Licensed maximum
40 residents
Licensee
MARYLAND GARDENS SNF, LLC
Current term began
Apr 15, 2026
Recorded expiration
Apr 14, 2027
Originally licensed
Apr 14, 2023
Licensed services: Behavioral health services other than behavioral care; Directed care services (licensed maximum 40); Personal care services; Supervisory care services.
Capacity is the licensed maximum, not available rooms. Status and dates reflect the records checked on Sep 27, 2026.
The agency cited 1 deficiency concerning Emergency and Safety Standards. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Emergency and Safety StandardsR9-10-819.A.4
Cited requirement:R9-10-819.A.4. Emergency and Safety Standards A. A manager shall ensure that: 4. A disaster drill for employees is conducted on each shift at least once every three months and documented;
The agency cited 3 deficiencies concerning Residency and Residency Agreements, Medication Services, Emergency and Safety Standards. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Residency and Residency AgreementsR9-10-807.E.1-4
Cited requirement:R9-10-807.E.1-4. Residency and Residency Agreements E. Before or within five working days after a resident’s acceptance by an assisted living facility, a manager shall obtain on the documented agreement, required in subsection (D), the signature of one of the following individuals: 1. The resident, 2. The resident’s representative, 3. The resident’s legal guardian, or 4. Another individual who has been designated by the individual under A.R.S. § 36-3221 to make health care decisions on the individual’s behalf.
Provider-listed correction date: Dec 3, 2025. A provider’s plan does not establish agency-confirmed correction.
Medication ServicesR9-10-817.D.2
Cited requirement:R9-10-817.D.2. Medication Services D. A manager shall ensure that: 2. A current toxicology reference guide is available for use by personnel members.
Provider-listed correction date: Oct 31, 2025. A provider’s plan does not establish agency-confirmed correction.
Emergency and Safety StandardsR9-10-819.F.4.a-b
Cited requirement:R9-10-819.F.4.a-b. Emergency and Safety Standards F. A manager of an assisted living home shall ensure that: 4. Except as provided in subsection (G): a. A smoke detector is: i. Installed in each bedroom, hallway that adjoins a bedroom, storage room, laundry room, attached garage, and room or hallway adjacent to the kitchen, and other places recommended by the manufacturer; ii. Either battery operated or, if hard-wired into the electrical system of the assisted living home, has a back-up battery; iii. In working order; and iv. Tested at least once a month; and b. Documentation of the test required in subsection (F)(4)(a)(iv) is maintained for at least 12 months after the date of the test;
The agency cited 6 deficiencies concerning Policies and procedures. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Policies and proceduresR9-10-803.C.1.m
Cited requirement:C. A manager shall ensure that policies and procedures are: 1. Established, documented, and implemented to protect the health and safety of a resident that: m. Cover methods by which the assisted living facility is aware of the general or specific whereabouts of a resident, based on the level of assisted living services provided to the resident and the assisted living services the assisted living facility is authorized to provide;
Correction information is not available in the records reviewed.
Policies and proceduresR9-10-819.A.1.a
Cited requirement:A. A manager shall ensure that: 1. The premises and equipment used at the assisted living facility are: a. Cleaned and, if applicable, disinfected according to policies and procedures designed to prevent, minimize, and control illness or infection; and
Correction information is not available in the records reviewed.
R9-10-819.A.3.a
Cited requirement:A. A manager shall ensure that: 3. Garbage and refuse are: a. Stored in covered containers lined with plastic bags, and
Correction information is not available in the records reviewed.
R9-10-819.A.9
Cited requirement:A. A manager shall ensure that: 9. Soiled linen and soiled clothing stored by the assisted living facility are maintained separate from clean linen and clothing and stored in closed containers away from food storage, kitchen, and dining areas;
Correction information is not available in the records reviewed.
R9-10-820.D.4.a
Cited requirement:D. A manager shall ensure that: 4. A resident's sleeping area: a. Is not used as a common area;
Correction information is not available in the records reviewed.
R9-10-820.D.7.b
Cited requirement:D. A manager shall ensure that: 7. If not furnished by a resident, each sleeping area has: b. Clean linen, including a mattress pad, sheets large enough to tuck under the mattress, pillows, pillow cases, a bedspread, waterproof mattress covers as needed, and blankets to ensure warmth and comfort for the resident;
Correction information is not available in the records reviewed.
The agency cited 4 deficiencies concerning Resident service plans, Staff qualifications and training. Read the official report for the inspector’s evidence and scope.
Findings and correction information
R9-10-807.B.1.a-b
Cited requirement:B. A manager shall ensure that before or at the time of acceptance of an individual, the individual submits documentation that is dated within 90 calendar days before the individual is accepted by an assisted living facility and: 1. If an individual is requesting or is expected to receive supervisory care services, personal care services, or directed care services: a. Includes whether the individual requires: i. Continuous medical services, ii. Continuous or intermittent nursing services, or iii. Restraints; and b. Is dated and signed by a: i. Physician, ii. Registered nurse practitioner, iii. Registered nurse, or iv. Physician assistant; and
Correction information is not available in the records reviewed.
Resident service plansR9-10-807.D.1-10
Cited requirement:D. Before or at the time of an individual's acceptance by an assisted living facility, a manager shall ensure that there is a documented residency agreement with the assisted living facility that includes: 1. The individual's name; 2. Terms of occupancy, including: a. Date of occupancy or expected date of occupancy, b. Resident responsibilities, and c. Responsibilities of the assisted living facility; 3. A list of the services to be provided by the assisted living facility to the resident; 4. A list of the services available from the assisted living facility at an additional fee or charge; 5. For an assisted living home, whether the manager or a caregiver is awake during nighttime hours; 6. The policy for refunding fees, charges, or deposits; 7. The policy and procedure for a resident to terminate residency, including terminating residency because services were not provided to the resident according to the resident's service plan; 8. The policy and procedure for an assisted living facility to terminate residency; 9. The complaint process; and 10. The manager's signature and date signed.
Correction information is not available in the records reviewed.
R9-10-810.A
Cited requirement:A. A manager shall ensure that, at the time of acceptance, a resident or the resident's representative receives a written copy of the requirements in subsection (B) and the resident rights in subsection (C).
Correction information is not available in the records reviewed.
Staff qualifications and trainingR9-10-818.B.1
Cited requirement:B. A manager shall ensure that: 1. A resident receives orientation to the exits from the assisted living facility and the route to be used when evacuating the assisted living facility within 24 hours after the resident's acceptance by the assisted living facility,
Correction information is not available in the records reviewed.
The agency cited 1 deficiency concerning Hazardous-material storage. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Hazardous-material storageR9-10-819.A.11
Cited requirement:A. A manager shall ensure that: 11. Poisonous or toxic materials stored by the assisted living facility are maintained in labeled containers in a locked area separate from food preparation and storage, dining areas, and medications and are inaccessible to residents;
Correction information is not available in the records reviewed.
An enforcement case’s status does not independently confirm correction of every inspection finding.
These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.
What kinds of care does Maryland Gardens Assisted Living offer?
Maryland Gardens Assisted Living offers assisted living. Confirm which services can meet your needs directly with the community.
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