Bethesda Gardens is a faith-based senior living community on Cave Creek Road in north Phoenix. Assisted living and memory care are available in a setting with landscaped grounds and access to nearby preserve trails. Residents can choose from studio and one-bedroom layouts, with companion accommodations among the living options.
Everyday life includes restaurant-style meals, exercise programs, cultural outings, and spaces for reading and gathering. A library, hair salon, private dining area, and onsite chaplain add to the community’s amenities. Housekeeping, laundry, and scheduled transportation help simplify daily routines.
Personal support includes individual care plans, medication assistance, nurse supervision, and a 24-hour emergency call system. Pets are welcome in assisted living. A visit is an opportunity to explore the apartments, meet the team, and discuss the services and care plan that fit your family’s needs.
Studio and one-bedroom options
Companion accommodations
Faith-based community
EXPERIENCES THAT HELP YOU CHOOSE
Community reviews
4.3/ 5
58 ratings · Google Maps
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Selected Google reviews
These are the reviews returned by Google, not the complete review history. Reviewer opinions are not independently verified by GlenOak.
Denise C · 5 / 5 ·
We are very pleased with the quality of care that is provided at Bethesda Gardens. The facility and everyone working there is amazing. A bright and clean facility, great dining and recreational areas and apartment hallways are very wide and accommodating for residents using wheelchairs or walkers.
The living accommodations are great, Dad has a 1 bedroom that was completely re-done before he moved in and it is very spacious and even has a patio area of his own.
We are very happy we found Bethesda Gardens Assisted Living and know Dad will make friends and enjoy his new apartment.
Bethesda became a second family to my Grandma for years. From the caring staff to the warm community of residents, they truly loved her. My Grandma Doris, who sadly passed away this month at the age of 98, spent her days happily playing cards and bingo. Bethesda always had engaging activities and events for the residents, giving them something to look forward to. The staff's dedication and compassion were evident in everything they did. We are forever grateful for Bethesda and highly recommend it to anyone seeking a caring place for their loved ones.
Clean facility and nice location, but unfortunately my experience was that they overpromised and underdelivered. The cost is also extremely high for the level of care provided. We ultimately found better care at a smaller group home with fewer residents and more attentive caregivers.
After an assessment, Bethesda confirmed my father was appropriate for Care Level 3 and assured us they had the capacity to meet his needs. In practice, this was not the case. My father experienced three falls while in their care. After the third fall, he hit his head and required transport by ambulance to the hospital. Shortly after, we learned he was also suffering from lung cancer.
Given that this is a facility specializing in elderly care, the inability to properly assess health concerns and prevent repeated falls was deeply concerning. Multiple falls and missed health warning signs are major red flags.
Based on our experience, I would not recommend moving a loved one into this facility unless they are very high functioning and require minimal assistance.
Moving my husbands mom to Bethesda was a very positive experience. Christina worked so hard to help me make the move happen and then greeted her at the door with the sweetest bear and a Phoenix Suns pendant!! Kyle met us with a hydrangea. She felt so welcome , the staff was very helpful . Crystal kept coming in to check on us and Lupe is wonderful with Katie We are very happy thank you. When we come to visit there has been a staff member sitting with her helping her acclimate. I’m so impressed and appreciative. Thank you.
We met with Cristina Cook, Sales and Marketing Director, to gather information about the facility while exploring the possibility of moving a family member in. Our experience was very positive. Cristina was warm, understanding, and compassionate, and she took the time to address our questions and concerns thoroughly.
The agency cited 4 deficiencies concerning Administration, Service Plans, Medication Services. Read the official report for the inspector’s evidence and scope.
Findings and correction information
AdministrationR9-10-803.A.10
Cited requirement:R9-10-803.A.10. Administration A. A governing authority shall: 10. Ensure the health, safety, or welfare of a resident is not placed at risk of harm.
Provider-listed correction date: Aug 17, 2026. A provider’s plan does not establish agency-confirmed correction.
Service PlansR9-10-808.C.1.a
Cited requirement:R9-10-808.C.1.a. Service Plans C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: a. Provides a resident with the assisted living services in the resident’s service plan;
Provider-listed correction date: Jul 28, 2026. A provider’s plan does not establish agency-confirmed correction.
Medication ServicesR9-10-817.B.3.b
Cited requirement:R9-10-817.B.3.b. Medication Services B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: b. Is administered in compliance with a medication order, and
Provider-listed correction date: Aug 26, 2026. A provider’s plan does not establish agency-confirmed correction.
Medication ServicesR9-10-817.B.3.c
Cited requirement:R9-10-817.B.3.c. Medication Services B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: c. Is documented in the resident’s medical record.
The agency cited 3 deficiencies concerning Administration, Resident Rights. Read the official report for the inspector’s evidence and scope.
Findings and correction information
AdministrationR9-10-803.A.10
Cited requirement:R9-10-803.A.10. Administration A. A governing authority shall: 10. Ensure the health, safety, or welfare of a resident is not placed at risk of harm.
Provider-listed correction date: Aug 26, 2026. A provider’s plan does not establish agency-confirmed correction.
AdministrationR9-10-803.C.1.r
Cited requirement:R9-10-803.C.1.r. Administration C. A manager shall ensure that policies and procedures are: 1. Established, documented, and implemented to protect the health and safety of a resident that: r. Cover assistance in the self-administration of medication, and medication administration;
The agency cited 2 deficiencies concerning Administration. Read the official report for the inspector’s evidence and scope.
Findings and correction information
AdministrationR9-10-803.A.10
Cited requirement:R9-10-803.A.10. Administration A. A governing authority shall: 10. Ensure the health, safety, or welfare of a resident is not placed at risk of harm.
Provider-listed correction date: May 8, 2026. A provider’s plan does not establish agency-confirmed correction.
AdministrationR9-10-803.K.3
Cited requirement:R9-10-803.K.3. Administration K. A manager shall provide written notification to the Department of a resident’s: Elopement, within 24 hours of the elopement being discovered.
The agency cited 1 deficiency concerning Medication services. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Medication servicesA.R.S. § 36-420.04.A.1-9
Cited requirement:A.R.S. § 36-420.04.A.1-9. Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A. An assisted living center or assisted living home that contacts an emergency responder on behalf of a resident shall provide to the emergency responder a written document that includes all of the following: 1. The reason or reasons the emergency responder was requested on behalf of the resident. 2. Whether the resident receives medication services and, if the resident has provided this information to the assisted living center or assisted living home, a list of all the resident's prescription and over-the-counter medications, their dosages and how frequently they are administered. 3. The name, address and telephone number of the resident's current pharmacy. 4. A list of any known allergies to any medications, additives, preservatives or materials like latex or adhesive. 5. The name and contact information for the resident's primary care physician and power of attorney or authorized representative. 6. Basic information about the resident's physical and mental conditions and basic medical history, such as having diabetes or a pacemaker or expe…
The agency cited 2 deficiencies concerning Environmental Standards. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Environmental StandardsR9-10-819.A.1.b
Cited requirement:R9-10-819.A.1.b. Environmental Standards A. A manager shall ensure that: 1. The premises and equipment used at the assisted living facility are: b. Free from a condition or situation that may cause a resident or other individual to suffer physical injury;
Provider-listed correction date: Apr 30, 2025. A provider’s plan does not establish agency-confirmed correction.
Environmental StandardsR9-10-819.A.13.a-c
Cited requirement:R9-10-819.A.13.a-c. Environmental Standards A. A manager shall ensure that: 13. Equipment used at the assisted living facility is: a. Maintained in working order; b. Tested and calibrated according to the manufacturer's recommendations or, if there are no manufacturer's recommendations, as specified in policies and procedures; and c. Used according to the manufacturer's recommendations;
The agency cited 2 deficiencies concerning Policies and procedures. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Policies and proceduresR9-10-803.C.1.g
Cited requirement:C. A manager shall ensure that policies and procedures are: 1. Established, documented, and implemented to protect the health and safety of a resident that: g. Cover how a caregiver will respond to a resident's sudden, intense, or out-of-control behavior to prevent harm to the resident or another individual;
Correction information is not available in the records reviewed.
R9-10-810.B.1
Cited requirement:B. A manager shall ensure that: 1. A resident is treated with dignity, respect, and consideration;
Correction information is not available in the records reviewed.
The agency cited 3 deficiencies concerning Staff qualifications and training. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Staff qualifications and trainingR9-10-803.C.1.a
Cited requirement:C. A manager shall ensure that policies and procedures are: 1. Established, documented, and implemented to protect the health and safety of a resident that: a. Cover job descriptions, duties, and qualifications, including required skills and knowledge, education, and experience for employees and volunteers;
Correction information is not available in the records reviewed.
Staff qualifications and trainingR9-10-806.C.1.c.i
Cited requirement:C. A manager shall ensure that a personnel record for each employee or volunteer: 1. Includes: c. Documentation of: i. The individual's qualifications, including skills and knowledge applicable to the individual's job duties;
Correction information is not available in the records reviewed.
Staff qualifications and trainingR9-10-806.C.1.c.iii
Cited requirement:C. A manager shall ensure that a personnel record for each employee or volunteer: 1. Includes: c. Documentation of: iii. The individual's completed orientation and in-service education required by policies and procedures;
Correction information is not available in the records reviewed.
The agency cited 3 deficiencies concerning Staff qualifications and training, Resident service plans. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Staff qualifications and trainingR9-10-803.C.1.a
Cited requirement:C. A manager shall ensure that policies and procedures are: 1. Established, documented, and implemented to protect the health and safety of a resident that: a. Cover job descriptions, duties, and qualifications, including required skills and knowledge, education, and experience for employees and volunteers;
Correction information is not available in the records reviewed.
Staff qualifications and trainingR9-10-806.C.1.c.i
Cited requirement:C. A manager shall ensure that a personnel record for each employee or volunteer: 1. Includes: c. Documentation of: i. The individual's qualifications, including skills and knowledge applicable to the individual's job duties;
Correction information is not available in the records reviewed.
Resident service plansR9-10-814.F.1-4
Cited requirement:F. In addition to the requirements in R9-10-808(A)(3), a manager shall ensure that the service plan for a resident receiving personal care services includes: 1. Skin maintenance to prevent and treat bruises, injuries, pressure sores, and infections; 2. Offering sufficient fluids to maintain hydration; 3. Incontinence care that ensures that a resident maintains the highest practicable level of independence when toileting; and 4. If applicable, the determination in subsection (B)(2)(b)(iii).
Correction information is not available in the records reviewed.
The agency cited 14 deficiencies concerning Staff qualifications and training, Fall-prevention training, Tuberculosis clearance, Medication services, Hazardous-material storage. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Staff qualifications and trainingA.R.S. § 36-420.B.2
Cited requirement:36-420. Health care institutions; cardiopulmonary resuscitation; first aid; immunity; falls; definition B. Each health care institution: 2. Shall provide appropriate first aid in accordance with its certification training for first aid before the arrival of emergency medical services to a resident who is in distress and to a noninjured resident who has fallen, appears to be uninjured and is unable to reasonably recover independently. The first aid shall be in accordance with the resident's advance directives, if known. Staff who are certified in first aid shall be available at all times.
Correction information is not available in the records reviewed.
Fall-prevention trainingA.R.S. § 36-420.01.A
Cited requirement:36-420.01. Health care institutions; fall prevention and fall recovery; training programs; definition A. Each health care institution shall develop and administer a training program for all staff regarding fall prevention and fall recovery. The training program shall include initial training and continued competency training in fall prevention and fall recovery. A health care institution may use information and training materials from the department's Arizona falls prevention coalition in developing the training program.
Correction information is not available in the records reviewed.
R9-10-803.A.9
Cited requirement:A. A governing authority shall: 9. Ensure compliance with A.R.S. § 36-411.
Correction information is not available in the records reviewed.
Staff qualifications and trainingR9-10-806.A.4.a-b
Cited requirement:A. A manager shall ensure that: 4. A caregiver's or assistant caregiver's skills and knowledge are verified and documented: a. Before the caregiver or assistant caregiver provides physical health services or behavioral health services, and b. According to policies and procedures;
Correction information is not available in the records reviewed.
R9-10-806.A.5.a-c
Cited requirement:A. A manager shall ensure that: 5. An assisted living facility has a manager, caregivers, and assistant caregivers with the qualifications, experience, skills, and knowledge necessary to: a. Provide the assisted living services, behavioral health services, behavioral care, and ancillary services in the assisted living facility's scope of services; b. Meet the needs of a resident; and c. Ensure the health and safety of a resident;
Correction information is not available in the records reviewed.
Staff qualifications and trainingR9-10-806.A.10
Cited requirement:A. A manager shall ensure that: 10. Before providing assisted living services to a resident, a manager or caregiver provides current documentation of first aid training and cardiopulmonary resuscitation training certification specific to adults.
Correction information is not available in the records reviewed.
Tuberculosis clearanceR9-10-806.C.1.a-c
Cited requirement:C. A manager shall ensure that a personnel record for each employee or volunteer: 1. Includes: a. The individual's name, date of birth, and contact telephone number; b. The individual's starting date of employment or volunteer service and, if applicable, the ending date; and c. Documentation of: i. The individual's qualifications, including skills and knowledge applicable to the individual's job duties; ii. The individual's education and experience applicable to the individual's job duties; iii. The individual's completed orientation and in-service education required by policies and procedures; iv. The individual's license or certification, if the individual is required to be licensed or certified in this Article or in policies and procedures; v. If the individual is a behavioral health technician, clinical oversight required in R9-10-115; vi. Evidence of freedom from infectious tuberculosis, if required for the individual according to subsection (A)(8); vii. Cardiopulmonary resuscitation training, if required for the individual in this Article or policies and procedures; viii First aid training, if required for the individual in this Article or policies and procedures; and ix. Do…
Correction information is not available in the records reviewed.
Medication servicesR9-10-816.B.3.b
Cited requirement:B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: b. Is administered in compliance with a medication order, and
Correction information is not available in the records reviewed.
Medication servicesR9-10-816.B.3.c
Cited requirement:B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: c. Is documented in the resident's medical record.
Correction information is not available in the records reviewed.
R9-10-818.A.5.a
Cited requirement:A. A manager shall ensure that: 5. An evacuation drill for employees and residents: a. Is conducted at least once every six months; and
Correction information is not available in the records reviewed.
R9-10-818.D.2.c
Cited requirement:D. When a resident has an accident, emergency, or injury that results in the resident needing medical services, a manager shall ensure that a caregiver or an assistant caregiver: 2. Documents the following: c. The names of individuals who observed the accident, emergency, or injury;
Correction information is not available in the records reviewed.
R9-10-819.A.3.a
Cited requirement:A. A manager shall ensure that: 3. Garbage and refuse are: a. Stored in covered containers lined with plastic bags, and
Correction information is not available in the records reviewed.
Hazardous-material storageR9-10-819.A.11
Cited requirement:A. A manager shall ensure that: 11. Poisonous or toxic materials stored by the assisted living facility are maintained in labeled containers in a locked area separate from food preparation and storage, dining areas, and medications and are inaccessible to residents;
Correction information is not available in the records reviewed.
R9-10-819.A.13.a
Cited requirement:A. A manager shall ensure that: 13. Equipment used at the assisted living facility is: a. Maintained in working order;
Correction information is not available in the records reviewed.
An enforcement case’s status does not independently confirm correction of every inspection finding.
These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.
Bethesda Gardens offers assisted living, memory care. Confirm which services can meet your needs directly with the community.
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