Avista Senior Living North Mountain is an assisted living center in Phoenix, Arizona, at 350 East Eva Street. Ask about current room availability, the daily routine, and support for your individual care needs.
Assisted living center
Phoenix
EXPERIENCES THAT HELP YOU CHOOSE
Community reviews
4.5/ 5
156 ratings · Google Maps
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Selected Google reviews
These are the reviews returned by Google, not the complete review history. Reviewer opinions are not independently verified by GlenOak.
Cherryl Pressley · 5 / 5 ·
We put my mom Jolene here about 6 months ago. Her previous last three experiences were very bad. Then we came here! Mom and I love this place! From the staff Ryan, Rob, Janet, Shannon, all the med techs, shower personnel, cafeteria help we get nothing but kindness and assistance. The apartment is fantastic! The food very good! Having a med tech on every floor gives me piece of mind! I would highly recommend this facility where kindness is their motto and it shows every day!
My comment is regarding Alec at Avista. He handled a big issue in my brother's room today with professionalism and compassion with as little effect on my brother as possible. Quite an asset to this facility. Thank you Alec. Job well done.
Let me tell you Without Joe and Jerry are the best of living I will not be happy today. I was ready to commit Harry Carey. These guys are in jail from above truly angels. I love this place thank you.
I never really had a real family growing up, but being here at Avista has felt like the closest thing to one. I've been through a lot in my past, and finding a place where I feel safe, cared for, and understood means everything to me. I trust the staff here with my care, and that trust is not given lightly.
The team does a great job making sure my appointments are scheduled and that I get to them on time. It’s one less thing I have to worry about, and I truly appreciate that. The breakfast food is always something to look forward to, and I especially enjoy the little social events like popcorn socials and root beer floats—they bring joy and a sense of community.
I live in a studio room, and while you might think it would feel small, it doesn’t at all. It comfortably fits my bed set, recliner with tv stand and a dining table set. It’s cozy but still gives me space to feel at home.
If I had one wish, it would be to have more chances to play the Mexican version of bingo—it’s something I really enjoy and would love to see more of.
Overall, Avista has become a place where I feel valued and cared for. It’s more than just a senior living facility—it’s home.
Although I am fairly new to the building I have appreciated so much. The staff and other residents are so nice and friendly. The building is very organized and well staffed. Good variety of everything. Beautiful building inside and I can't wait for my friend to come by on Friday to show it off
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The agency cited 1 deficiency concerning Medical Records. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Medical RecordsR9-10-811.C.12
Cited requirement:R9-10-811.C.12. Medical Records C. A manager shall ensure that a resident’s medical record contains: 12. A medication order from a medical practitioner for each medication that is administered to the resident or for which the resident receives assistance in the self-administration of the medication;
The agency cited 4 deficiencies concerning Personnel, Service Plans, Emergency and Safety Standards, Hazardous-material storage. Read the official report for the inspector’s evidence and scope.
Findings and correction information
PersonnelR9-10-806.A.4.a-b
Cited requirement:R9-10-806.A.4.a-b. Personnel A. A manager shall ensure that: 4. A caregiver's or assistant caregiver's skills and knowledge are verified and documented: a. Before the caregiver or assistant caregiver provides physical health services or behavioral health services, and b. According to policies and procedures;
Provider-listed correction date: Oct 27, 2025. A provider’s plan does not establish agency-confirmed correction.
Service PlansR9-10-808.C.1.a-g
Cited requirement:R9-10-808.C.1.a-g. Service Plans C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: a. Provides a resident with the assisted living services in the resident's service plan; b. Is only assigned to provide the assisted living services the caregiver or assistant caregiver has the documented skills and knowledge to perform; c. Provides assistance with activities of daily living according to the resident's service plan; d. If applicable, suggests techniques a resident may use to maintain or improve the resident's independence in performing activities of daily living; e. Provides assistance with, supervises, or directs a resident's personal hygiene according to the resident's service plan; f. Encourages a resident to participate in activities planned according to subsection (E); and g. Documents the services provided in the resident's medical record;
Provider-listed correction date: Apr 30, 2025. A provider’s plan does not establish agency-confirmed correction.
Emergency and Safety StandardsR9-10-818.A.2
Cited requirement:R9-10-818.A.2. Emergency and Safety Standards A. A manager shall ensure that: 2. The disaster plan required in subsection (A)(1) is reviewed at least once every 12 months;
Provider-listed correction date: Oct 27, 2025. A provider’s plan does not establish agency-confirmed correction.
Hazardous-material storageR9-10-819.A.11
Cited requirement:R9-10-819.A.11. Environmental Standards A. A manager shall ensure that: 11. Poisonous or toxic materials stored by the assisted living facility are maintained in labeled containers in a locked area separate from food preparation and storage, dining areas, and medications and are inaccessible to residents;
The agency cited 1 deficiency concerning Resident records. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Resident recordsR9-10-808.C.1.g
Cited requirement:C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident's medical record; and
Correction information is not available in the records reviewed.
The agency cited 2 deficiencies concerning Staff qualifications and training, Medication services. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Staff qualifications and trainingR9-10-806.A.4.a-b
Cited requirement:A. A manager shall ensure that: 4. A caregiver's or assistant caregiver's skills and knowledge are verified and documented: a. Before the caregiver or assistant caregiver provides physical health services or behavioral health services, and b. According to policies and procedures;
Correction information is not available in the records reviewed.
Medication servicesR9-10-816.B.3.b
Cited requirement:B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: b. Is administered in compliance with a medication order, and
Correction information is not available in the records reviewed.
An enforcement case’s status does not independently confirm correction of every inspection finding.
These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.
What kinds of care does Avista Senior Living North Mountain offer?
Avista Senior Living North Mountain offers assisted living, memory care. Confirm which services can meet your needs directly with the community.
Can I book a tour here?
A local advisor can help with tour questions and next steps. Tour preferences are requests; appointments need community confirmation. Call the community directly at (602) 997-6224 for appointments. The community must confirm any booking.
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