Legacy House of Mesa’s operator website identifies the East McKellips Road location and describes assisted living and memory care. It presents apartment accommodation, dining and activities alongside assistance with daily needs such as bathing, mobility and medication support.
Ask how those services are assessed and delivered for the proposed resident, including overnight assistance and changes in needs. Review the exact apartment, accessibility and dining route during a visit. The operator’s service description does not establish that every level of assistance is available to every resident or that a room is currently open.
Assisted living center
Mesa
EXPERIENCES THAT HELP YOU CHOOSE
Community reviews
4.5/ 5
169 ratings · Google Maps
Checked
Selected Google reviews
These are the reviews returned by Google, not the complete review history. Reviewer opinions are not independently verified by GlenOak.
Mary Beth Cristian · 5 / 5 ·
Today we attended the Mother’s Day Tea Party at Legacy House. It was absolutely wonderful. The staff did an amazing job decorating the tables, the finger foods were yummy, and the floral arranging class was an extra treat. I am blown away by the staff, how passionate they are about their work and loving they are toward their residents. Thank you for all you do.
Legacy House Mesa was a nice home for my mom. I had the peace of knowing she was safe and cared for. All the staff treated my mom (and her dog too) with kindness and respect and I am so thankful for all of them. My family and I always felt comfortable coming to visit and were always welcomed. Thank you all, I am forever indebted to you. You are all wonderful people.
I my mother into Legacy House a few weeks ago and it has been a real blessing to us both. The staff is very professional and helpful. She has all the care she needs at her fingertips. She loves her apartment and is making new friends. Highly recommend
Legacy House has been a wonderful place for our Mom to stay. All of her family lives out of state so it was nice for her to have a place that she called home as she did not want to leave to live anywhere else. She absolutely loved it there and always thanked us so much for finding this place to move her to. She has been called home by our Heavenly Father. The staff was so prompt about letting us know what's going on and very caring in the phone call that they had to make to us. We never had to worry about her and when we would call her she was always ready to go play bingo, rummi cube or to a program that was being put on. She kept busy all the time. Thank you for taking such good care of Dottie and showing her love and professional care, she loved you also. We will miss all of you also.
Legacy House was a very nice surprise. We needed a place to put mom and dad and Legacy was a great find. Friendly, helpful employees. The process is stressful enough and Legacy really helped us feel confident in our decision. Our parents loved the tour and we can’t wait go get them moved in.
I just wanted to add to our review and thank Legacy for the great help and compassion after our father passed away a couple of weeks ago. Everyone coordinated with all the groups needed including Hospital, Hospice etc… and kept us informed as to what was going on or needed on our part. It’s really hard when you live out of town but Legacy really helped. Including giving us a place to host about 80 or 90 people for a celebration of life service after dad passed.
Mom loves staying at Legacy and everyone is so friendly. Highly recommend Legacy if you are looking for a place to put a loved one.
The agency cited 1 deficiency concerning Environmental Standards. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Environmental StandardsR9-10-820.A.14.a-c
Cited requirement:R9-10-820.A.14.a-c. Environmental Standards A. A manager shall ensure that: 14. If pets or animals are allowed in the assisted living facility, pets or animals are: a. Controlled to prevent endangering the residents and to maintain sanitation; b. Licensed consistent with local ordinances; and c. For a dog or cat, vaccinated against rabies;
The agency cited 1 deficiency concerning Administration. Read the official report for the inspector’s evidence and scope.
Findings and correction information
AdministrationR9-10-803.J.1-6
Cited requirement:R9-10-803.J.1-6. Administration J. If a manager has a reasonable basis, according to A.R.S. § 46- 454, to believe abuse, neglect or exploitation has occurred on the premises or while a resident is receiving services from an assisted living facility’s manager, caregiver, or assistant caregiver, the manager shall: 1. If applicable, take immediate action to stop the suspected abuse, neglect, or exploitation; 2. Report the suspected abuse, neglect, or exploitation of the resident according to A.R.S. § 46-454; 3. Document: a. The suspected abuse, neglect, or exploitation; b. Any action taken according to subsection (J)(1); and c. The report in subsection (J)(2); 4. Maintain the documentation in subsection (J)(3) for at least 12 months after the date of the report in subsection(J)(2); 5. Initiate an investigation of the suspected abuse, neglect, or exploitation and document the following information within five working days after the report required in subsection (J)(2): a. The dates, times, and description of the suspected abuse, neglect, or exploitation; b. A description of any injury to the resident related to the suspected abuse or neglect and any change to the resident’s physical, …
The agency cited 1 deficiency concerning Administration. Read the official report for the inspector’s evidence and scope.
Findings and correction information
AdministrationR9-10-803.J.1-6
Cited requirement:R9-10-803.J.1-6. Administration J. If a manager has a reasonable basis, according to A.R.S. § 46-454 , to believe abuse, neglect or exploitation has occurred on the premises or while a resident is receiving services from an assisted living facility's manager, caregiver, or assistant caregiver, the manager shall: 1. If applicable, take immediate action to stop the suspected abuse, neglect, or exploitation; 2. Report the suspected abuse, neglect, or exploitation of the resident according to A.R.S. § 46-454; 3. Document: a. The suspected abuse, neglect, or exploitation; b. Any action taken according to subsection (J)(1); and c. The report in subsection (J)(2); 4. Maintain the documentation in subsection (J)(3) for at least 12 months after the date of the report in subsection(J)(2); 5. Initiate an investigation of the suspected abuse, neglect, or exploitation and document the following information within five working days after the report required in subsection (J)(2): a. The dates, times, and description of the suspected abuse, neglect, or exploitation; b. A description of any injury to the resident related to the suspected abuse or neglect and any change to the resident's physical, …
The agency cited 5 deficiencies concerning Personnel, Tuberculosis clearance, Resident Rights, Administration. Read the official report for the inspector’s evidence and scope.
Findings and correction information
PersonnelR9-10-806.A.10
Cited requirement:R9-10-806.A.10. Personnel A. A manager shall ensure that: 10. Before providing assisted living services to a resident, a manager or caregiver provides current documentation of first aid training and cardiopulmonary resuscitation training certification specific to adults.
Provider-listed correction date: Jun 30, 2025. A provider’s plan does not establish agency-confirmed correction.
PersonnelR9-10-806.A.4.a-b
Cited requirement:R9-10-806.A.4.a-b. Personnel A. A manager shall ensure that: 4. A caregiver's or assistant caregiver's skills and knowledge are verified and documented: a. Before the caregiver or assistant caregiver provides physical health services or behavioral health services, and b. According to policies and procedures;
Provider-listed correction date: Jun 30, 2025. A provider’s plan does not establish agency-confirmed correction.
Tuberculosis clearanceR9-10-806.A.8.a-b
Cited requirement:R9-10-806.A.8.a-b. Personnel A. A manager shall ensure that: 8. A manager, a caregiver, and an assistant caregiver, or an employee or a volunteer who has or is expected to have more than eight hours per week of direct interaction with residents, provides evidence of freedom from infectious tuberculosis: a. On or before the date the individual begins providing services at or on behalf of the assisted living facility, and b. As specified in R9-10-113;
The agency cited 1 deficiency concerning Resident service plans. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Resident service plansR9-10-808.A.3.b
Cited requirement:A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 3. Includes the following: b. The level of service the resident is expected to receive;
Correction information is not available in the records reviewed.
The agency cited 4 deficiencies concerning Policies and procedures, Staff qualifications and training, Tuberculosis clearance. Read the official report for the inspector’s evidence and scope.
Findings and correction information
R9-10-803.A.9
Cited requirement:A. A governing authority shall: 9. Ensure compliance with A.R.S. § 36-411.
Correction information is not available in the records reviewed.
Policies and proceduresR9-10-803.C.1.m
Cited requirement:C. A manager shall ensure that policies and procedures are: 1. Established, documented, and implemented to protect the health and safety of a resident that: m. Cover methods by which the assisted living facility is aware of the general or specific whereabouts of a resident, based on the level of assisted living services provided to the resident and the assisted living services the assisted living facility is authorized to provide;
Correction information is not available in the records reviewed.
Staff qualifications and trainingR9-10-806.A.4.a
Cited requirement:A. A manager shall ensure that: 4. A caregiver's or assistant caregiver's skills and knowledge are verified and documented: a. Before the caregiver or assistant caregiver provides physical health services or behavioral health services, and
Correction information is not available in the records reviewed.
Tuberculosis clearanceR9-10-807.A.1-2
Cited requirement:A. Except as provided in R9-10-808(B)(2), a manager shall ensure that a resident provides evidence of freedom from infectious tuberculosis: 1. Before or within seven calendar days after the resident's date of occupancy, and 2. As specified in R9-10-113.
Correction information is not available in the records reviewed.
An enforcement case’s status does not independently confirm correction of every inspection finding.
These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.
What kinds of care does Legacy House of Mesa offer?
Legacy House of Mesa offers assisted living, memory care. Confirm which services can meet your needs directly with the community.
Can I book a tour here?
A local advisor can help with tour questions and next steps. Tour preferences are requests; appointments need community confirmation. Call the community directly at (480) 985-0300 for appointments. The community must confirm any booking.
What does the review count include?
The total includes ratings with and without written comments. A written summary appears when available. Reviews reflect personal experiences and should be considered alongside a visit and a conversation with the community.
Represent this community?
Claim this profile to propose updates for staff review.
About this listing
Community information is provided for research. Confirm current prices, services and openings with the community. GlenOak connects families with local advisor partners. Claiming a listing does not verify every fact.
GlenOak may receive a fee or a share of a placement fee from a local advisor partner after a completed move-in. There is no charge from GlenOak to browse or submit a request.