Las Palomas Senior Living is an assisted living center in Mesa, Arizona, at 9050 East Brown Road. Ask about current room availability, the daily routine, and support for your individual care needs.
Assisted living center
Mesa
EXPERIENCES THAT HELP YOU CHOOSE
Community reviews
4.2/ 5
25 ratings · Google Maps
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Selected Google reviews
These are the reviews returned by Google, not the complete review history. Reviewer opinions are not independently verified by GlenOak.
T Armstrong · 5 / 5 ·
This has evolved into a great senior living experience for our mother, mostly because of Nursing Director Shayla Hill and the consistent quality of care she and upper management have established for residents. Shayla is readily available, quick to act, and very professional, plus exceptionally well-skilled, clearly experienced, and great at her job. She's really nice, too.
Everyone has gone above and beyond for our parent, especially in challenging situations regarding her level of care and safety concerns. They are accessible, compassionate, listen well and react appropriately to situations. These are very demanding jobs and that are handled with grace and understanding, and while I'm boasting about Shayla, everyone is very good.
The whole staff, from the front desk on, they're all friendly, kind and happy to help. This is a top-down attitude from management, and it's a huge improvement from a year ago.
At first, there was high turnover, and we were concerned. But the current management team is cohesive, and they work together to solve problems for residents and their families, and it has made a noticeable difference in care coordination. Plus, it's a beautiful living environment, conveniently located to restaurants and shopping in Mesa, with great activities, not a bunch of boring old people stuff to do. The staff encourage community engagement. And the food is good with nice variety.
My mom lives here and it is AWESOME! Great food, lots of activities, and caring employees.
This is true if your family member is ambulatory. Once she need help going to the bathroom things changes quickly. Plus the help level was not what we were told it would be. We moved my mom to memory care, not because of her memory but because of the extra help she was supposed to get. Didn't help. She got a large sore on her leg which got very pussy and smelly within a week of it being noticed by her doc but no bandage changes were done all week!!
My parents are so happy with Las Palomas! They moved into the independent living part of the community. They have made new friends and love the wonderful food! (We have eaten there and it is pretty amazing). They love the exciting activities that are planned as well! They staff is so friendly and always helpful. When it's time, they will stay there when they need assisted living as well! We definitely made the right choice!
My mother, sister, and I toured Las Palomas Senior Living and found it to be a very lovely community. Honestly, they have thought of everything to make their residents comfortable and provide for all their needs. It was very impressive! The staff were genuinely wonderful and the residents that we talked to were extremely happy living there and said the food was excellent! Thank you, Richard, for all your efforts in helping us to learn about your community and all it has to offer our mother.
The staff is exceptional. The facility is Top Tier not just because it is new. Clearly, LP is ideal for engaged and socially active seniors. The amenities, colors, size of rooms, hallways and natural light where all real considerations in the designing of the property.
The staff is truly wonderful, caring, patient and well qualified. They not only showed well during our visit, they were outstanding the day we moved my dad into his apartment. Even better, the two days we stayed around to held dad unpack the staff and other residences stopped by to say hi, brought cookies and offered to help. The staff even came and hung dad's pictures and mirrors and such.
Can't say enough good things about the LP Team. I deliberately waited two months to write my review to ensure my first impressions were accurate.
Equally as important to know......the food is actually good and the social activities are fun, per my dad!
A+ Rating to the entire LP Team. Thanks for making my dad so happy. Gregg C.
The agency cited 1 deficiency concerning Administration. Read the official report for the inspector’s evidence and scope.
Findings and correction information
AdministrationR9-10-803.J.1-6
Cited requirement:R9-10-803.J.1-6. Administration J. If a manager has a reasonable basis, according to A.R.S. § 46- 454, to believe abuse, neglect or exploitation has occurred on the premises or while a resident is receiving services from an assisted living facility’s manager, caregiver, or assistant caregiver, the manager shall: 1. If applicable, take immediate action to stop the suspected abuse, neglect, or exploitation; 2. Report the suspected abuse, neglect, or exploitation of the resident according to A.R.S. § 46-454; 3. Document: a. The suspected abuse, neglect, or exploitation; b. Any action taken according to subsection (J)(1); and c. The report in subsection (J)(2); 4. Maintain the documentation in subsection (J)(3) for at least 12 months after the date of the report in subsection(J)(2); 5. Initiate an investigation of the suspected abuse, neglect, or exploitation and document the following information within five working days after the report required in subsection (J)(2): a. The dates, times, and description of the suspected abuse, neglect, or exploitation; b. A description of any injury to the resident related to the suspected abuse or neglect and any change to the resident’s physical, …
The agency cited 8 deficiencies concerning Medication services, Tuberculosis clearance, Personnel, Service Plans, a. Memory Care Services, Emergency and Safety Standards. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Medication servicesA.R.S. § 36-420.04.A.1-9
Cited requirement:A.R.S. § 36-420.04.A.1-9. Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A. An assisted living center or assisted living home that contacts an emergency responder on behalf of a resident shall provide to the emergency responder a written document that includes all of the following: 1. The reason or reasons the emergency responder was requested on behalf of the resident. 2. Whether the resident receives medication services and, if the resident has provided this information to the assisted living center or assisted living home, a list of all the resident's prescription and over-the-counter medications, their dosages and how frequently they are administered. 3. The name, address and telephone number of the resident's current pharmacy. 4. A list of any known allergies to any medications, additives, preservatives or materials like latex or adhesive. 5. The name and contact information for the resident's primary care physician and power of attorney or authorized representative. 6. Basic information about the resident's physical and mental conditions and basic medical history, such as having diabetes or a pacemaker or expe…
Provider-listed correction date: Feb 25, 2026. A provider’s plan does not establish agency-confirmed correction.
Tuberculosis clearanceR9-10-806.A.8.a-b
Cited requirement:R9-10-806.A.8.a-b. Personnel A. A manager shall ensure that: 8. A manager, a caregiver, and an assistant caregiver, or an employee or a volunteer who has or is expected to have more than eight hours per week of direct interaction with residents, provides evidence of freedom from infectious tuberculosis: a. On or before the date the individual begins providing services at or on behalf of the assisted living facility, and b. As specified in R9-10-113;
Provider-listed correction date: Jan 12, 2026. A provider’s plan does not establish agency-confirmed correction.
PersonnelR9-10-806.A.10
Cited requirement:R9-10-806.A.10. Personnel A. A manager shall ensure that: 10. Before providing assisted living services to a resident, a manager or caregiver provides current documentation of first aid training and cardiopulmonary resuscitation training certification specific to adults.
Provider-listed correction date: Jan 9, 2026. A provider’s plan does not establish agency-confirmed correction.
Tuberculosis clearanceR9-10-807.A.1-2
Cited requirement:R9-10-807.A.1-2. Residency and Residency Agreements A. Except as provided in R9-10-808(B)(2), a manager shall ensure that a resident provides evidence of freedom from infectious tuberculosis: 1. Before or within seven calendar days after the resident’s date of occupancy, and 2. As specified in R9-10-113
Provider-listed correction date: Jan 12, 2026. A provider’s plan does not establish agency-confirmed correction.
Service PlansR9-10-808.A.1
Cited requirement:R9-10-808.A.1. Service Plans A. Except as required in subsection (B), a manager shall ensure that a resident has a service plan that is established, documented, and implemented that: 1. Is completed no later than 14 calendar days after the resident’s date of acceptance;
Provider-listed correction date: Jan 9, 2026. A provider’s plan does not establish agency-confirmed correction.
a. Memory Care ServicesR9-10-816.A.1
Cited requirement:R9-10-816.A.1.a. Memory Care Services A. If an assisted living facility is authorized to provide directed care services, a manager shall ensure that: 1. Policies and procedures for memory care services are established, documented, and implemented to cover the following: a. Skills and knowledge necessary for the personnel member to provide the expected memory care services; b. Interventions used for behavior management; c. Systems to accommodate visitors, staff, and residents who do not need controlled egress; d. The requirements in R9-10-815(C)(8) regarding the prevention of unsafe wandering or exit seeking, which may include the use of tracking systems; e. Promotion of nutrition and hydration care; f. Evacuation and emergency procedures specific to residents receiving memory care services, that include the requirements in R9-10-819(A)(5); g. Prevention techniques of elopement and responding to elopement incidents promptly and effectively; h. Monitoring residents receiving memory care services in outdoor areas on the premises; i. Specialized environmental features to support memory care that include: i. Secure areas to prevent wandering and spaces designed for cognitive stimulatio…
Provider-listed correction date: Jan 9, 2026. A provider’s plan does not establish agency-confirmed correction.
Emergency and Safety StandardsR9-10-819.A.5.a
Cited requirement:R9-10-819.A.5.a. Emergency and Safety Standards A. A manager shall ensure that: 5. An evacuation drill for employees and residents: a. Is conducted at least once every six months; and
Provider-listed correction date: Mar 19, 2026. A provider’s plan does not establish agency-confirmed correction.
Emergency and Safety StandardsR9-10-819.E.3
Cited requirement:R9-10-819.E.3. Emergency and Safety Standards E. A manager of an assisted living center shall ensure that: A fire inspection is conducted by a local fire department or the State Fire Marshal before licensing and according to the time-frame established by the local fire department or the State Fire Marshal;
The agency cited 7 deficiencies concerning Health care institutions; cardiopulmonary resuscitation; first aid; immunity; falls; definition, Administration, Personnel, Tuberculosis clearance, Resident Rights. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Health care institutions; cardiopulmonary resuscitation; first aid; immunity; falls; definitionA.R.S. § 36-420.B.2
Cited requirement:A.R.S. § 36-420.B.2. Health care institutions; cardiopulmonary resuscitation; first aid; immunity; falls; definition B. Each health care institution: 2. Shall provide appropriate first aid in accordance with its certification training for first aid before the arrival of emergency medical services to a resident who is in distress and to a noninjured resident who has fallen, appears to be uninjured and is unable to reasonably recover independently. The first aid shall be in accordance with the resident's advance directives, if known. Staff who are certified in first aid shall be available at all times.
Provider-listed correction date: Sep 16, 2025. A provider’s plan does not establish agency-confirmed correction.
PersonnelR9-10-806.A.4.a-b
Cited requirement:R9-10-806.A.4.a-b. Personnel A. A manager shall ensure that: A caregiver’s or assistant caregiver’s skills and knowledge are verified and documented: a. Before the caregiver or assistant caregiver provides physical health services or behavioral health services, and b. According to policies and procedures;
Provider-listed correction date: Sep 16, 2025. A provider’s plan does not establish agency-confirmed correction.
PersonnelR9-10-806.A.5.a-c
Cited requirement:R9-10-806.A.5.a-c. Personnel A. A manager shall ensure that: 5. An assisted living facility has a manager, caregivers, and assistant caregivers with the qualifications, experience, skills, and knowledge necessary to: a. Provide the assisted living services, behavioral health services, behavioral care, and ancillary services in the assisted living facility’s scope of services; b. Meet the needs of a resident; and c. Ensure the health and safety of a resident;
Provider-listed correction date: Sep 16, 2025. A provider’s plan does not establish agency-confirmed correction.
Tuberculosis clearanceR9-10-806.A.8.a-b
Cited requirement:R9-10-806.A.8.a-b. Personnel A. A manager shall ensure that: 8. A manager, a caregiver, and an assistant caregiver, or an employee or a volunteer who has or is expected to have more than eight hours per week of direct interaction with residents, provides evidence of freedom from infectious tuberculosis: a. On or before the date the individual begins providing services at or on behalf of the assisted living facility, and b. As specified in R9-10-113;
Provider-listed correction date: Sep 16, 2025. A provider’s plan does not establish agency-confirmed correction.
Tuberculosis clearanceR9-10-806.C.1.a-c
Cited requirement:R9-10-806.C.1.a-c. Personnel C. A manager shall ensure that a personnel record for each employee or volunteer: 1. Includes: a. The individual’s name, date of birth, and contact telephone number; b. The individual’s starting date of employment or volunteer service and, if applicable, the ending date; and c. Documentation of: i. The individual’s qualifications, including skills and knowledge applicable to the individual’s job duties; ii. The individual’s education and experience applicable to the individual’s job duties; iii. The individual’s completed orientation and in-service education required by policies and procedures; iv. The individual’s license or certification, if the individual is required to be licensed or certified in this Article or in policies and procedures; v. If the individual is a behavioral health technician, clinical oversight required in R9-10-115; vi. Evidence of freedom from infectious tuberculosis, if required for the individual according to subsection (A)(8); vii. Cardiopulmonary resuscitation training, if required for the individual in this Article or policies and procedures; viii First aid training, if required for the individual in this Article or polici…
The agency cited 1 deficiency concerning Personnel. Read the official report for the inspector’s evidence and scope.
Findings and correction information
PersonnelR9-10-806.A.4.a-b
Cited requirement:R9-10-806.A.4.a-b. Personnel A. A manager shall ensure that: A caregiver’s or assistant caregiver’s skills and knowledge are verified and documented: a. Before the caregiver or assistant caregiver provides physical health services or behavioral health services, and b. According to policies and procedures;
The agency cited 1 deficiency concerning Tuberculosis clearance. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Tuberculosis clearanceR9-10-806.A.8.a-b
Cited requirement:A. A manager shall ensure that: 8. A manager, a caregiver, and an assistant caregiver, or an employee or a volunteer who has or is expected to have more than eight hours per week of direct interaction with residents, provides evidence of freedom from infectious tuberculosis: a. On or before the date the individual begins providing services at or on behalf of the assisted living facility, and b. As specified in R9-10-113;
Correction information is not available in the records reviewed.
The agency cited 6 deficiencies concerning Tuberculosis clearance. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Tuberculosis clearanceR9-10-806.A.8.a-b
Cited requirement:A. A manager shall ensure that: 8. A manager, a caregiver, and an assistant caregiver, or an employee or a volunteer who has or is expected to have more than eight hours per week of direct interaction with residents, provides evidence of freedom from infectious tuberculosis: a. On or before the date the individual begins providing services at or on behalf of the assisted living facility, and b. As specified in R9-10-113;
Correction information is not available in the records reviewed.
R9-10-817.A.2
Cited requirement:A. A manager shall ensure that: 2. Meals and snacks provided by the assisted living facility are served according to posted menus;
Correction information is not available in the records reviewed.
R9-10-818.A.3.a-d
Cited requirement:A. A manager shall ensure that: 3. Documentation of the disaster plan review required in subsection (A)(2) includes: a. The date and time of the disaster plan review; b. The name of each employee or volunteer participating in the disaster plan review; c. A critique of the disaster plan review; and d. If applicable, recommendations for improvement;
Correction information is not available in the records reviewed.
R9-10-818.A.4
Cited requirement:A. A manager shall ensure that: 4. A disaster drill for employees is conducted on each shift at least once every three months and documented;
Correction information is not available in the records reviewed.
R9-10-818.A.5.a
Cited requirement:A. A manager shall ensure that: 5. An evacuation drill for employees and residents: a. Is conducted at least once every six months; and
Correction information is not available in the records reviewed.
R9-10-819.B.1.a.i-iii
Cited requirement:B. If a swimming pool is located on the premises, a manager shall ensure that: 1. On a day that a resident uses the swimming pool, an employee: a. Tests the swimming pool's water quality at least once for compliance with one of the following chemical disinfection standards: i. A free chlorine residual between 1.0 and 3.0 ppm as measured by the N, N-Diethyl-p-phenylenediamine test; ii. A free bromine residual between 2.0 and 4.0 ppm as measured by the N, N-Diethyl-p-phenylenediamine test; or iii. An oxidation-reduction potential equal to or greater than 650 millivolts; and
Correction information is not available in the records reviewed.
An enforcement case’s status does not independently confirm correction of every inspection finding.
These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.
What kinds of care does Las Palomas Senior Living offer?
Las Palomas Senior Living offers independent living, assisted living, memory care. Confirm which services can meet your needs directly with the community.
Can I book a tour here?
A local advisor can help with tour questions and next steps. Tour preferences are requests; appointments need community confirmation. Call the community directly at (480) 586-3373 for appointments. The community must confirm any booking.
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