Brookdale North Mesa is an assisted living center in Mesa, Arizona, at 2122 East Brown. Ask about current room availability, the daily routine, and support for your individual care needs.
Assisted living center
Mesa
EXPERIENCES THAT HELP YOU CHOOSE
Community reviews
4.3/ 5
35 ratings · Google Maps
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Selected Google reviews
These are the reviews returned by Google, not the complete review history. Reviewer opinions are not independently verified by GlenOak.
J C · 5 / 5 ·
Overall we are very happy here. Its not home, but most of the staff does their best in making it feel like it is for my mother and all the residents here. The staff is happy and positive here at N Brookdale, they do a good job at trying to plan different activities for the residents which I love and they take good care of their laundry unlike other places we've been where it gets ruined, lost, stolen. The food is good, its spotless clean, rooms are good size, she also has made many friends here. We love everyone who works here, they make it what it is
My mother recently passed after a long battle with a terrible form of palsy. I am forever thankful for how the wonderful caretakers were so good with my mom. In particular, they had called myself and my dad notifying us that my mom only had about an hour left of her life. We rushed over and the tremendous amount of compassion they showed towards my mom was beyond measure. My dad and I are so grateful for their support and empathy. It is not easy finding good care but the staff at Brookdale North Mesa were amazing.
The facility is always clean. It always smells good. The staff is very very kind. I am thankful for the very good Care my friend Maria has gotten here. Everybody cares about her, thank you.
Lisa Workman
My brother is a resident here. I was at a different Brookdale, but my assumption is the food at Brookdale North Mesa is very similar to Brookdale Arrowhead.
As the facility goes, they do well to care for their residents, but the food I would even rate the facility overall worse. If it weren't from my ability to be away from their food as much as possible.
I understand the dietary needs for many of the residents in the facility must be taken into account. But the quality and cost effectiveness results in very meager, food portions and options.
My mom has been living at Brookdale North Mesa for over a year. I am so happy to have found a place where she feels safe and well adjusted. The staff and the leaders at Brookdale are by far the very best! I love how they all work so hard to help the families and the members that live there. I come visit my mom almost every day and I get the same feeling every time I'm there. The staff is always so friendly, and never too busy to stop and say hello. I recommend Brookdale North Mesa to anyone wanting to find a warm, caring, and safe place for their loved one away from home.
The agency cited 3 deficiencies concerning Service Plans, Medication Services. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Service PlansR9-10-808.A.3.c
Cited requirement:R9-10-808.A.3.c. Service Plans A. Except as required in subsection (B), a manager shall ensure that a resident has a service plan that is established, documented, and implemented that: 3. Includes the following: c The amount, type, and frequency of assisted living services and ancillary services being provided to the resident, including medication administration or assistance in the self-administration of medication;
Provider-listed correction date: Sep 1, 2025. A provider’s plan does not establish agency-confirmed correction.
Service PlansR9-10-808.C.1.a-g
Cited requirement:R9-10-808.C.1.a-g. Service Plans C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: a. Provides a resident with the assisted living services in the resident’s service plan; b. Is only assigned to provide the assisted living services the caregiver or assistant caregiver has the documented skills and knowledge to perform; c. Provides assistance with activities of daily living according to the resident’s service plan; d. If applicable, suggests techniques a resident may use to maintain or improve the resident’s independence in performing activities of daily living; e. Provides assistance with, supervises, or directs a resident’s personal hygiene according to the resident’s service plan; f. Encourages a resident to participate in activities planned according to subsection (E); and g. Documents the services provided in the resident’s medical record; and
Provider-listed correction date: Sep 1, 2025. A provider’s plan does not establish agency-confirmed correction.
Medication ServicesR9-10-817.B.3.a-c
Cited requirement:R9-10-817.B.3.a-c. Medication Services B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: a. Is administered by an individual under the direction of a medical practitioner, b. Is administered in compliance with a medication order, and c. Is documented in the resident’s medical record.
The agency cited 1 deficiency. Read the official report for the inspector’s evidence and scope.
Findings and correction information
R9-10-817.C.2
Cited requirement:C. A manager shall ensure that food is obtained, prepared, served, and stored as follows: 2. Food is protected from potential contamination;
Correction information is not available in the records reviewed.
These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.
What kinds of care does Brookdale North Mesa offer?
Brookdale North Mesa offers assisted living, memory care. Confirm which services can meet your needs directly with the community.
Can I book a tour here?
A local advisor can help with tour questions and next steps. Tour preferences are requests; appointments need community confirmation. Call the community directly at (480) 964-8788 for appointments. The community must confirm any booking.
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The total includes ratings with and without written comments. A written summary appears when available. Reviews reflect personal experiences and should be considered alongside a visit and a conversation with the community.
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