The Enclave at Gilbert Senior Living is an assisted living center in Gilbert, Arizona, at 4929 South Val Vista Drive. Ask about current room availability, the daily routine, and support for your individual care needs.
Assisted living center
Gilbert
EXPERIENCES THAT HELP YOU CHOOSE
Community reviews
3.8/ 5
68 ratings · Google Maps
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Selected Google reviews
These are the reviews returned by Google, not the complete review history. Reviewer opinions are not independently verified by GlenOak.
Shermaine Napier · 5 / 5 ·
Thank you, Katie, for the wonderful customer service and support you provided while helping me arrange a tour for my clients at The Enclave at Gilbert Senior Living. Your responsiveness, professionalism, and genuine care made the entire process smooth and welcoming for the family.
I truly value our partnership and appreciate the time you took to answer questions and help guide the family through their decision-making process. I can tell you have a great team in place. I loved that Kim stepped in and provided an excellent tour experience for the family. That level of teamwork and commitment speaks volumes about the culture of your community.
I'm excited to share that the family has chosen The Enclave as their new home and will be moving their parents into the community. Thank you both for helping make such an important decision easier for the family. I look forward to continuing our partnership and helping more families find the right fit for their loved ones.
I am looking for an Assisted Living Home for my dad. The Enclave is a wonderful community. I spent some time visiting with a couple residents there and watching many others. There is a very inviting warmth there. I can see my dad thriving in this environment. They have independent and assisted living and also memory care. So there would be less “moving him from place to place” for my dad. Their services are amazing and the apartments are very nice. Great layouts and safe. Enclave is in the top 2 in my search. Have toured 6 communities so far. Not done looking.
Absolutely disgusting experience. This facility took advantage of our elderly mother and our family during one of the most vulnerable times in our lives. They gladly accepted a $5,000 deposit and an $8,000 first month payment before our mother even moved in, then refused to return the money when circumstances changed and she never occupied the unit for a single day.
Their staff showed zero compassion, zero integrity, and zero willingness to do the right thing. It became very clear that collecting money mattered far more to them than actually caring about seniors or families. Hiding behind contracts and policies to keep thousands of dollars for services never provided is greedy and unethical.
If you are considering this place for a loved one, be extremely careful. Ask every question possible and read every line of paperwork because once they have your money, don’t expect empathy, fairness, or honesty. We feel completely taken advantage of and would never recommend this facility to anyone.
Cogir Morrison Ranch is a beautiful senior living community in Gilbert, AZ. All of the residents are engaged and active. The facility itself is beautiful and well maintained. I would highly recommend the community to anyone looking for a place to call home.
The accompanied tour was fabulous. I learned more than I expected. You have a wonderful community and I enjoyed the tour and all of the details. It will be months before I am ready to make a decision, but your senior home is something to be proud of!
Nancy McBride
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Arizona time. These are preferences, not available appointments. The community must confirm.
The agency cited 9 deficiencies concerning Fall-prevention training, Medication services, Tuberculosis clearance, Service Plans, Personal Care Services, Directed Care Services and other requirements. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Fall-prevention trainingA.R.S. § 36-420.01.A
Cited requirement:A.R.S. § 36-420.01.A. Health care institutions; fall prevention and fall recovery; training programs; definition A. Each health care institution shall develop and administer a training program for all staff regarding fall prevention and fall recovery. The training program shall include initial training and continued competency training in fall prevention and fall recovery. A health care institution may use information and training materials from the department's Arizona falls prevention coalition in developing the training program.
Provider-listed correction date: Jul 31, 2026. A provider’s plan does not establish agency-confirmed correction.
Medication servicesA.R.S. § 36-420.04.A.1-9
Cited requirement:A.R.S. § 36-420.04.A.1-9. Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A. An assisted living center or assisted living home that contacts an emergency responder on behalf of a resident shall provide to the emergency responder a written document that includes all of the following: 1. The reason or reasons the emergency responder was requested on behalf of the resident. 2. Whether the resident receives medication services and, if the resident has provided this information to the assisted living center or assisted living home, a list of all the resident's prescription and over-the-counter medications, their dosages and how frequently they are administered. 3. The name, address and telephone number of the resident's current pharmacy. 4. A list of any known allergies to any medications, additives, preservatives or materials like latex or adhesive. 5. The name and contact information for the resident's primary care physician and power of attorney or authorized representative. 6. Basic information about the resident's physical and mental conditions and basic medical history, such as having diabetes or a pacemaker or expe…
Provider-listed correction date: Jul 31, 2026. A provider’s plan does not establish agency-confirmed correction.
A.R.S. § 36-420.04.C
Cited requirement:A.R.S. § 36-420.04.C. Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document C. Each assisted living center and assisted living home must maintain a standardized form for each resident that includes the information prescribed in subsection A of this section, except for the information prescribed in subsection A, paragraph 1 of this section, which shall be provided at the time the emergency responder is contacted. Each assisted living center and assisted living home shall periodically update this form for each resident as necessary.
Provider-listed correction date: Jul 31, 2026. A provider’s plan does not establish agency-confirmed correction.
Tuberculosis clearanceR9-10-806.A.8.a-b
Cited requirement:R9-10-806.A.8.a-b. Personnel A. A manager shall ensure that: 8. A manager, a caregiver, and an assistant caregiver, or an employee or a volunteer who has or is expected to have more than eight hours per week of direct interaction with residents, provides evidence of freedom from infectious tuberculosis: a. On or before the date the individual begins providing services at or on behalf of the assisted living facility, and b. As specified in R9-10-113;
Provider-listed correction date: Jul 24, 2026. A provider’s plan does not establish agency-confirmed correction.
Tuberculosis clearanceR9-10-807.A.1-2
Cited requirement:R9-10-807.A.1-2. Residency and Residency Agreements A. Except as provided in R9-10-808(B)(2), a manager shall ensure that a resident provides evidence of freedom from infectious tuberculosis: 1. Before or within seven calendar days after the resident’s date of occupancy, and 2. As specified in R9-10-113
Provider-listed correction date: Aug 7, 2026. A provider’s plan does not establish agency-confirmed correction.
Service PlansR9-10-808.C.1.g
Cited requirement:R9-10-808.C.1.g. Service Plans C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident’s medical record; and
Provider-listed correction date: Aug 7, 2026. A provider’s plan does not establish agency-confirmed correction.
Personal Care ServicesR9-10-814.F.1-4
Cited requirement:R9-10-814.F.1-4. Personal Care Services F. In addition to the requirements in R9-10-808(A)(3), a manager shall ensure that the service plan for a resident receiving personal care services includes: 1. Skin maintenance to prevent and treat bruises, injuries, pressure sores, and infections; 2. Offering sufficient fluids to maintain hydration; 3. Incontinence care that ensures that a resident maintains the highest practicable level of independence when toileting; and 4. If applicable, the determination in subsection (B)(2)(b)(iii).
Provider-listed correction date: Aug 7, 2026. A provider’s plan does not establish agency-confirmed correction.
Directed Care ServicesR9-10-815.C.1
Cited requirement:R9-10-815.C.1. Directed Care Services C. In addition to the requirements in R9-10-808(A)(3), a manager shall ensure that the service plan for a resident receiving directed care services includes: 1. The requirements in R9-10-814(F)(1) through (3);
Provider-listed correction date: Aug 7, 2026. A provider’s plan does not establish agency-confirmed correction.
Emergency and Safety StandardsR9-10-819.B.1-2
Cited requirement:R9-10-819.B.1-2. Emergency and Safety Standards B. A manager shall ensure that: 1. A resident receives orientation to the exits from the assisted living facility and the route to be used when evacuating the assisted living facility within 24 hours after the resident’s acceptance by the assisted living facility, and 2. The resident’s orientation is documented.
The agency cited 4 deficiencies concerning Fall-prevention training, Resident service plans, Hazardous-material storage, Tuberculosis clearance. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Fall-prevention trainingA.R.S. § 36-420.01.A
Cited requirement:36-420.01. Health care institutions; fall prevention and fall recovery; training programs; definition A. Each health care institution shall develop and administer a training program for all staff regarding fall prevention and fall recovery. The training program shall include initial training and continued competency training in fall prevention and fall recovery. A health care institution may use information and training materials from the department's Arizona falls prevention coalition in developing the training program.
Correction information is not available in the records reviewed.
Resident service plansR9-10-808.A.4.b.ii
Cited requirement:A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 4. Is reviewed and updated based on changes in the requirements in subsections (A)(3)(a) through (f): b. As follows: ii. At least once every six months for a resident receiving personal care services, and
Correction information is not available in the records reviewed.
Hazardous-material storageR9-10-819.A.11
Cited requirement:A. A manager shall ensure that: 11. Poisonous or toxic materials stored by the assisted living facility are maintained in labeled containers in a locked area separate from food preparation and storage, dining areas, and medications and are inaccessible to residents;
Correction information is not available in the records reviewed.
Tuberculosis clearanceR9-10-113.A.2.c
Cited requirement:R9-10-113. Tuberculosis Screening A. If a health care institution is subject to the requirements of this Section, as specified in an Article in this Chapter, the health care institution's chief administrative officer shall ensure that the health care institution establishes, documents, and implements tuberculosis infection control activities that: 2. Include: c. Annually providing training and education related to recognizing the signs and symptoms of tuberculosis to individuals employed by or providing volunteer services for the health care institution;
Correction information is not available in the records reviewed.
The agency cited 3 deficiencies concerning Abuse, neglect and exploitation safeguards, Resident service plans. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Abuse, neglect and exploitation safeguardsR9-10-803.J.2
Cited requirement:J. If a manager has a reasonable basis, according to A.R.S. § 46-454 , to believe abuse, neglect or exploitation has occurred on the premises or while a resident is receiving services from an assisted living facility's manager, caregiver, or assistant caregiver, the manager shall: 2. Report the suspected abuse, neglect, or exploitation of the resident according to A.R.S. § 46-454;
Correction information is not available in the records reviewed.
Resident service plansR9-10-808.A.5.a
Cited requirement:A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 5. When initially developed and when updated, is signed and dated by: a. The resident or resident's representative;
Correction information is not available in the records reviewed.
R9-10-818.D.1
Cited requirement:D. When a resident has an accident, emergency, or injury that results in the resident needing medical services, a manager shall ensure that a caregiver or an assistant caregiver: 1. Immediately notifies the resident's emergency contact and primary care provider; and
Correction information is not available in the records reviewed.
The agency cited 1 deficiency concerning Fall-prevention training. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Fall-prevention trainingA.R.S. § 36-420.01.A
Cited requirement:36-420.01. Health care institutions; fall prevention and fall recovery; training programs; definition A. Each health care institution shall develop and administer a training program for all staff regarding fall prevention and fall recovery. The training program shall include initial training and continued competency training in fall prevention and fall recovery. A health care institution may use information and training materials from the department's Arizona falls prevention coalition in developing the training program.
Correction information is not available in the records reviewed.
The agency cited 1 deficiency. Read the official report for the inspector’s evidence and scope.
Findings and correction information
R9-10-818.D.2.f
Cited requirement:D. When a resident has an accident, emergency, or injury that results in the resident needing medical services, a manager shall ensure that a caregiver or an assistant caregiver: 2. Documents the following: f. Any action taken to prevent the accident, emergency, or injury from occurring in the future.
Correction information is not available in the records reviewed.
The agency cited 1 deficiency concerning Staff qualifications and training. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Staff qualifications and trainingR9-10-806.A.4.a-b
Cited requirement:A. A manager shall ensure that: 4. A caregiver's or assistant caregiver's skills and knowledge are verified and documented: a. Before the caregiver or assistant caregiver provides physical health services or behavioral health services, and b. According to policies and procedures;
Correction information is not available in the records reviewed.
An enforcement case’s status does not independently confirm correction of every inspection finding.
These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.
What kinds of care does The Enclave at Gilbert Senior Living offer?
The Enclave at Gilbert Senior Living offers independent living, assisted living, memory care. Confirm which services can meet your needs directly with the community.
Can I book a tour here?
A local advisor can help with tour questions and next steps. Tour preferences are requests; appointments need community confirmation. Call the community directly at (480) 795-4000 for appointments. The community must confirm any booking.
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