Sky Ridge is an assisted living center in Gilbert, Arizona, at 1445 East Willis Road. Ask about current room availability, the daily routine, and support for your individual care needs.
Assisted living center
Gilbert
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Community reviews
4.7/ 5
140 ratings · Google Maps
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Selected Google reviews
These are the reviews returned by Google, not the complete review history. Reviewer opinions are not independently verified by GlenOak.
Step Up USA · 5 / 5 ·
Although I have not personally used the care services at Sky Ridge Senior Living, I feel compelled to share the incredible experience we had working with them through my nonprofit, Step Up USA.
Sky Ridge went above and beyond in supporting our Easter event for the families at House of Refuge. Their senior residents lovingly created Easter baskets and stuffed eggs for the children, which brought so much joy and excitement to the event. On top of that, Sky Ridge generously donated 50 pizzas to help feed the families, an act of kindness that truly made a difference.
What touched me most was the heart behind it all. Becca and her team did not just contribute from afar; they showed up. They volunteered their time, helped run the event, and personally handed out Easter baskets to the residents. Their warmth, compassion, and genuine care for the community were evident in every interaction.
If this is the level of care they show to people they have just met, I can only imagine the compassion, dignity, and attention they bring to the residents and families they serve every day.
It is rare to see this level of involvement and generosity. Sky Ridge Senior Living is clearly more than just a facility; it is a community filled with people who truly care about giving back and making a positive impact.
We are so grateful for their partnership and the joy they helped create for so many families. Thank you, Sky Ridge!
Best,
Jill Smyros
Step Up USA Founder
When I first arrived at home I knew it was home. The staff had my room looking amazing and my daughter had the room all set up for me, making the transition so easy. All of the employees here make me feel seen and loved. They always want to help me out. Daniela, and Trevor do an amazing job of going above and beyond to get me anything I need. Kayla does great at keeping me entertained. When I first met her I taught her backgammon, my favorite game and now we play all the time. I enjoy going on the outings to enjoy good meal with all of my friends.
My dad likes living at Sky Ridge because the food is always good, the staff are competent and caring, and a wide variety of activities are offered. Sky Ridge is the right size community for dad and the layout is easy for him to navigate in his wheelchair. I know dad is in good hands at Sky Ridge. We made the right choice!
I am a resident at Sky Ridge and there is no place I would rather be at this time in my life. From the day I arrived, I felt that I belonged here. The employees
all welcomed me in a warm and loving way. I have no complaints. I look forward to my meals here. I enjoy socializing with the residents. There are various activities and entertainment. There is a bus that takes us places. Also a beauty salon on the premises. Everything is spotless. There is a beautiful courtyard where we can lounge or walk. I always feel safe, grateful and truly blessed.
When I first moved in it was so easy to make new friends and acquaintances. I look forward to seeing my friends everyday. The staff is always kind to me and make me feel welcome here. The people here are absolutely great. I also enjoy all of the activities here, specifically the daily happy hour. They staff members here know how to make each of us smile.
The agency cited 1 deficiency concerning Medication services. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Medication servicesA.R.S. § 36-420.04.A.1-9
Cited requirement:A.R.S. § 36-420.04.A.1-9. Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A. An assisted living center or assisted living home that contacts an emergency responder on behalf of a resident shall provide to the emergency responder a written document that includes all of the following: 1. The reason or reasons the emergency responder was requested on behalf of the resident. 2. Whether the resident receives medication services and, if the resident has provided this information to the assisted living center or assisted living home, a list of all the resident's prescription and over-the-counter medications, their dosages and how frequently they are administered. 3. The name, address and telephone number of the resident's current pharmacy. 4. A list of any known allergies to any medications, additives, preservatives or materials like latex or adhesive. 5. The name and contact information for the resident's primary care physician and power of attorney or authorized representative. 6. Basic information about the resident's physical and mental conditions and basic medical history, such as having diabetes or a pacemaker or expe…
The agency cited 2 deficiencies concerning Fall-prevention training. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Fall-prevention trainingA.R.S. § 36-420.01.A
Cited requirement:36-420.01. Health care institutions; fall prevention and fall recovery; training programs; definition A. Each health care institution shall develop and administer a training program for all staff regarding fall prevention and fall recovery. The training program shall include initial training and continued competency training in fall prevention and fall recovery. A health care institution may use information and training materials from the department's Arizona falls prevention coalition in developing the training program.
Correction information is not available in the records reviewed.
R9-10-803.K.1
Cited requirement:K. A manager shall provide written notification to the Department of a resident's: 1. Death, if the resident's death is required to be reported according to A.R.S. § 11-593, within one working day after the resident's death; and
Correction information is not available in the records reviewed.
The agency cited 8 deficiencies concerning Staff qualifications and training, Tuberculosis clearance, Resident service plans, R9-10-120. Opioid Prescribing and Treatment. Read the official report for the inspector’s evidence and scope.
Findings and correction information
R9-10-803.A.9
Cited requirement:A. A governing authority shall: 9. Ensure compliance with A.R.S. § 36-411.
Correction information is not available in the records reviewed.
Staff qualifications and trainingR9-10-803.C.1.a-w
Cited requirement:C. A manager shall ensure that policies and procedures are: 1. Established, documented, and implemented to protect the health and safety of a resident that: a. Cover job descriptions, duties, and qualifications, including required skills and knowledge, education, and experience for employees and volunteers; b. Cover orientation and in-service education for employees and volunteers; c. Include how an employee may submit a complaint related to resident care; d. Cover the requirements in A.R.S. Title 36, Chapter 4, Article 11; e. Except as provided in subsection (M), cover cardiopulmonary resuscitation training for applicable employees and volunteers, including: i. The method and content of cardiopulmonary resuscitation training, which includes a demonstration of the employee's or volunteer's ability to perform cardiopulmonary resuscitation; ii. The qualifications for an individual to provide cardiopulmonary resuscitation training; iii. The time-frame for renewal of cardiopulmonary resuscitation training; and iv. The documentation that verifies that the employee or volunteer has received cardiopulmonary resuscitation training; f. Cover first aid training; g. Cover how a caregiver wil…
Correction information is not available in the records reviewed.
Staff qualifications and trainingR9-10-806.A.4.a-b
Cited requirement:A. A manager shall ensure that: 4. A caregiver's or assistant caregiver's skills and knowledge are verified and documented: a. Before the caregiver or assistant caregiver provides physical health services or behavioral health services, and b. According to policies and procedures;
Correction information is not available in the records reviewed.
Tuberculosis clearanceR9-10-806.A.8.a-b
Cited requirement:A. A manager shall ensure that: 8. A manager, a caregiver, and an assistant caregiver, or an employee or a volunteer who has or is expected to have more than eight hours per week of direct interaction with residents, provides evidence of freedom from infectious tuberculosis: a. On or before the date the individual begins providing services at or on behalf of the assisted living facility, and b. As specified in R9-10-113;
Correction information is not available in the records reviewed.
R9-10-807.G.1-3
Cited requirement:G. A manager may terminate residency of a resident as follows: 1. Without notice, if the resident exhibits behavior that is an immediate threat to the health and safety of the resident or other individuals in an assisted living facility; 2. With a 14-calendar-day written notice of termination of residency: a. For nonpayment of fees, charges, or deposit; or b. Under any of the conditions in subsection (C); or 3. With a 30-calendar-day written notice of termination of residency, for any other reason.
Correction information is not available in the records reviewed.
Resident service plansR9-10-808.A.4.b.i-iii
Cited requirement:A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 4. Is reviewed and updated based on changes in the requirements in subsections (A)(3)(a) through (f): b. As follows: i. At least once every 12 months for a resident receiving supervisory care services, ii. At least once every six months for a resident receiving personal care services, and iii. At least once every three months for a resident receiving directed care services; and
Correction information is not available in the records reviewed.
Resident service plansR9-10-817.A.6
Cited requirement:A. A manager shall ensure that: 6. A resident is provided a diet that meets the resident's nutritional needs as specified in the resident's service plan;
Correction information is not available in the records reviewed.
R9-10-120. Opioid Prescribing and TreatmentR9-10-120.F.4.c.i-ii
Cited requirement:R9-10-120. Opioid Prescribing and Treatment F. For a health care institution where opioids are administered as part of treatment or where a patient is provided assistance in the self-administration of medication for a prescribed opioid, including a health care institution in which an opioid may be prescribed or ordered as part of treatment, a medical director, a manager as defined in R9-10-801, or a provider, as applicable to the health care institution, shall: 4. Except as provided in subsection (H), ensure that an individual authorized by policies and procedures to administer an opioid in treating a patient or to provide assistance in the self-administration of medication for a prescribed opioid: c. Documents in the patient's medical record: i. An identification of the patient's need for the opioid before the opioid was administered or assistance in the self-administration of medication for a prescribed opioid was provided, and ii. The effect of the opioid administered or for which assistance in the self-administration of medication for a prescribed opioid was provided.
Correction information is not available in the records reviewed.
An enforcement case’s status does not independently confirm correction of every inspection finding.
These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.
Sky Ridge offers assisted living, memory care. Confirm which services can meet your needs directly with the community.
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