Heritage At Carefree Senior Living is an assisted living center in Carefree, Arizona, at 36590 North Pima Road #3481. Ask about current room availability, the daily routine, and support for your individual care needs.
Assisted living center
Carefree
EXPERIENCES THAT HELP YOU CHOOSE
Community reviews
4.5/ 5
20 ratings · Google Maps
Checked
Selected Google reviews
These are the reviews returned by Google, not the complete review history. Reviewer opinions are not independently verified by GlenOak.
Stacy Manuszak · 5 / 5 ·
Not only is The Heritage at Carefree a perfect place for my mom, the entire staff is part of our family! I visit daily at different times of day and every time, the place is beautiful, spotless, and the caregivers are skilled and so loving to all the residents. I could not be more grateful to have this amazing place in our community. Having been a hospice owner, I have been in assisted living communities all over the valley and this is the best Ive ever seen.
There are daily activities to include live music performers, exercise classes, fine dining and much more.
Additionally, it's a comfortable place for friends and families to visit... it is not institutional... it's like a palace!
My mother was in the care of Heritage for almost two years. In that time staff provided caring, friendly professional attention on many levels. As her health situation changed staff adapted to it to make sure she was still as active as possible, able to join others for meals in their opulent dining area and wonderful Great Room area for music and other activities. When I had to return to my home in Australia they provided a provide office for me to Zoom video meet with my mother on a regular basis. World class facilities and loving people. I sincerely believe Heritage was an answer to prayer for my mother and her family when the medical advice was that she needed to reside in a professional assisted living environment. Highly recommend.
They have taken car of two of my family members, one for hospice care and the other for memory care. They are very professional and compassionate. They go above and beyond to take care of their residents. The accommodations are well kept. The staff is friendly and helpful. They really get to know the residents and become like family. They have daily activities and they make sure all are involved. I would highly recommend this facility.
The food here is outstanding. Start there, because it matters. They treat memory care residents like adults and provide support tactfully and gracefully. They are kind. Memory care residents are much more effectively integrated with the rest of the community and the staff act as friends while maintaining professionalism and excellence. The grounds are vividly decorated, which provides recognizable landmarks to residents and beauty both inside and in the courtyards...
My husband was recently admitted to the Heritage for Assisted Living. The staff handled the transition from Rehab to Assisted Living professionally and with attention to even the smallest details. I am a retired Hospice RN and familiar with many facilities in the valley. Both of us are beyond pleased with the level of care and service with every staff member.
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THE DETAILS OF EVERYDAY LIFE
Amenities & services
Dining & household services
Mealsunspecified frequency; care-category assumption, not an observed fact
Housekeepingunspecified frequency; care-category assumption, not an observed fact
Laundry serviceunspecified frequency; care-category assumption, not an observed fact
Activities & transportation
Organized activitiesunspecified frequency; care-category assumption, not an observed fact
The agency cited 3 deficiencies concerning Resident records, Hazardous-material storage. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Resident recordsR9-10-808.C.1.g
Cited requirement:C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident's medical record; and
Correction information is not available in the records reviewed.
R9-10-819.A.6
Cited requirement:A. A manager shall ensure that: 6. Hot water temperatures are maintained between 95º F and 120º F in areas of an assisted living facility used by residents;
Correction information is not available in the records reviewed.
Hazardous-material storageR9-10-819.A.11
Cited requirement:A. A manager shall ensure that: 11. Poisonous or toxic materials stored by the assisted living facility are maintained in labeled containers in a locked area separate from food preparation and storage, dining areas, and medications and are inaccessible to residents;
Correction information is not available in the records reviewed.
The agency cited 13 deficiencies concerning Staff qualifications and training, Resident records, Medication services, Hazardous-material storage. Read the official report for the inspector’s evidence and scope.
Findings and correction information
R9-10-803.A.9
Cited requirement:A. A governing authority shall: 9. Ensure compliance with A.R.S. § 36-411.
Correction information is not available in the records reviewed.
Staff qualifications and trainingR9-10-803.C.1.a
Cited requirement:C. A manager shall ensure that policies and procedures are: 1. Established, documented, and implemented to protect the health and safety of a resident that: a. Cover job descriptions, duties, and qualifications, including required skills and knowledge, education, and experience for employees and volunteers;
Correction information is not available in the records reviewed.
Staff qualifications and trainingR9-10-803.C.1.b
Cited requirement:C. A manager shall ensure that policies and procedures are: 1. Established, documented, and implemented to protect the health and safety of a resident that: b. Cover orientation and in-service education for employees and volunteers;
Correction information is not available in the records reviewed.
Staff qualifications and trainingR9-10-803.C.1.e.i-iv
Cited requirement:C. A manager shall ensure that policies and procedures are: 1. Established, documented, and implemented to protect the health and safety of a resident that: e. Except as provided in subsection (M), cover cardiopulmonary resuscitation training for applicable employees and volunteers, including: i. The method and content of cardiopulmonary resuscitation training, which includes a demonstration of the employee's or volunteer's ability to perform cardiopulmonary resuscitation; ii. The qualifications for an individual to provide cardiopulmonary resuscitation training; iii. The time-frame for renewal of cardiopulmonary resuscitation training; and iv. The documentation that verifies that the employee or volunteer has received cardiopulmonary resuscitation training;
Correction information is not available in the records reviewed.
R9-10-803.D.4
Cited requirement:D. A manager shall ensure that the following are conspicuously posted: 4. The location at which a copy of the most recent Department inspection report and any plan of correction resulting from the Department inspection may be viewed.
Correction information is not available in the records reviewed.
Staff qualifications and trainingR9-10-806.A.4.a-b
Cited requirement:A. A manager shall ensure that: 4. A caregiver's or assistant caregiver's skills and knowledge are verified and documented: a. Before the caregiver or assistant caregiver provides physical health services or behavioral health services, and b. According to policies and procedures;
Correction information is not available in the records reviewed.
Resident recordsR9-10-808.C.1.g
Cited requirement:C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident's medical record; and
Correction information is not available in the records reviewed.
Resident recordsR9-10-811.C.17
Cited requirement:C. A manager shall ensure that a resident's medical record contains: 17. Documentation of notification of the resident of the availability of vaccination for influenza and pneumonia, according to A.R.S. § 36-406(1)(d);
Correction information is not available in the records reviewed.
R9-10-815.F.2.a.i-ii
Cited requirement:F. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 2. There is a means of exiting the facility for a resident who does not have a key, special knowledge for egress, or the ability to expend increased physical effort that meets one of the following: a. Provides access to an outside area that: i. Allows the resident to be at least 30 feet away from the facility, and ii. Controls or alerts employees of the egress of a resident from the facility;
Correction information is not available in the records reviewed.
Medication servicesR9-10-816.F.1
Cited requirement:F. When medication is stored by an assisted living facility, a manager shall ensure that: 1. Medication is stored in a separate locked room, closet, cabinet, or self-contained unit used only for medication storage;
Correction information is not available in the records reviewed.
R9-10-817.A.1.a-e
Cited requirement:A. A manager shall ensure that: 1. A food menu: a. Is prepared at least one week in advance, b. Includes the foods to be served each day, c. Is conspicuously posted at least one calendar day before the first meal on the food menu is served, d. Includes any food substitution no later than the morning of the day of meal service with a food substitution, and e. Is maintained for at least 60 calendar days after the last day included in the food menu;
Correction information is not available in the records reviewed.
R9-10-818.D.2.f
Cited requirement:D. When a resident has an accident, emergency, or injury that results in the resident needing medical services, a manager shall ensure that a caregiver or an assistant caregiver: 2. Documents the following: f. Any action taken to prevent the accident, emergency, or injury from occurring in the future.
Correction information is not available in the records reviewed.
Hazardous-material storageR9-10-819.A.11
Cited requirement:A. A manager shall ensure that: 11. Poisonous or toxic materials stored by the assisted living facility are maintained in labeled containers in a locked area separate from food preparation and storage, dining areas, and medications and are inaccessible to residents;
Correction information is not available in the records reviewed.
An enforcement case’s status does not independently confirm correction of every inspection finding.
These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.
What kinds of care does Heritage At Carefree Senior Living offer?
Heritage At Carefree Senior Living offers assisted living. Confirm which services can meet your needs directly with the community.
Can I book a tour here?
A local advisor can help with tour questions and next steps. Tour preferences are requests; appointments need community confirmation. Call the community directly at (480) 488-1622 for appointments. The community must confirm any booking.
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