Ventana Winds LLC is an assisted living center in Youngtown, Arizona, at 12322 North 113th Avenue. Ask about current room availability, the daily routine, and support for your individual care needs.
Assisted living center
Youngtown
EXPERIENCES THAT HELP YOU CHOOSE
Community reviews
2.9/ 5
37 ratings · Google Maps
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Selected Google reviews
These are the reviews returned by Google, not the complete review history. Reviewer opinions are not independently verified by GlenOak.
Richard Riedel · 5 / 5 ·
We just moved our Son into Ventana Winds and in the short time of less than 2 weeks we are very satisfied with Rafael Ramos, Marketing Consultant who worked tirelessly helped getting the paper work correct. He answered all the phone calls and endless questions.
He was supported by the secretary "Denise" always pleasant and helpful.
I don't want to forget the Chef "Nacho" who makes outstanding meals authenticated by our son, Mike.
We also had a meeting with Abbie "Nurse" who was instrumental in getting Mike's medical issues resolved and med,s delivered as scheduled.
All of this wouldn't have happen if it were not for a very nice lady, Ms. Holly Erickson who pointed us in the right direction. She spoke highly of Ventana and we followed up! Very glad we did.
I know that there are others who make the ship sail smoothly but as of now we haven't met everyone. I am sure that they also will be of character that will reflect on this operation.
TO ALL, a job well done, a lot of stress off of our shoulders and a real sense of well being for our family.
Thanks,
Richard and Kary
My mother is looking forward to living at Ventana Winds!
Today we visited to see the apartment she’ll be living in and it was really nice to see all the work that goes into making the apartment fresh and new , ready for mom to make it a home. A big shout out to Randal and his team !
Director Rafael is amazing and goes out of his way to help make this process as smooth as possible. When you speak with him, you feel his authentic heart because he truly does care.
I watched closely how people interact with him and and the interactions are respectful, kind and loving….like a big family community.
Thank you Rafael!
Today was also our lucky day because we got treated to lunch while we were there and it was Mexican food day, yay! My family loves Mexican food, so we just had to taste Chef Nacho’s food…
and let us just say…he did not disappoint! It was authentic from scratch and delicious!
We got to have a short visit with Chef Nacho and he defiantly loves what he does and he and his team prepare wonderful meals for all. You’ll want to buy a meal ticket sometime and join your family member for a relaxing dining experience, with great conversations and really good food!.
Once our mom is moved in, we’ll get to meet more of the staff and we look forward to it because we know they will be just like the rest of the Ventana Winds family 😊
We moved our mother into memory care at Ventana Winds last October. Heather, Dawn, and Mike were very helpful in making the transition from another facility in the Valley. The staff has been very supportive of our mother and very responsive to me and my family when we have had questions or issues. We recently had a couple of issues that were a concern but both Heather and Mike were quick to make the issues right and made changes to some of the ways they do business, which will positively impact other residents. Our mother historically has not been the easiest person to care for but in a recent conversation with her she said she really likes Ventana Winds, the people are good to her, they take good care of her, and she feels like it is home. That says volumes about the staff—who are angels in my book as it is a gift to be able to care for elderly memory residents. Thank you for sharing your gifts with our loved ones.
First I would like to say this facility has assisted and memory care. The assisted section is where my loved one resides and from Rafael in marketing to La’Tonya the nurse and Claudia the med tech all have a vision of caring and understanding. I was blessed to find such a wonderful place. Their vision and spirit is to help our elderly and people who have a disability that need some assistance with showering, dressing, medication etc. This is truly an assisted living facility that truly cares!
In June 2025, my Uncle Ralph Gentile, also known as Uncle Toodles, transitioned to a memory care facility following a diagnosis of Dementia. The management and staff at this facility have demonstrated exceptional commitment to providing quality care. They are responsive and quick to address any issues that arise. One noteworthy aspect of the facility is its cleanliness; it avoids the unpleasant odors often associated with some care homes, contributing to a more positive atmosphere. Additionally, the grounds are meticulously maintained, enhancing the overall environment. We are very satisfied with the level of care he is receiving.
The agency cited 1 deficiency concerning Medication Services. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Medication ServicesR9-10-817.A.1.a-g
Cited requirement:R9-10-817.A.1.a-g. Medication Services A. A manager shall ensure that: 1. Policies and procedures for medication services include: a. Procedures for preventing, responding to, and reporting a medication error; b. Procedures for responding to and reporting an unexpected reaction to a medication; c. Procedures to ensure that a resident’s medication regimen and method of administration is reviewed by a medical practitioner to ensure the medication regimen meets the resident’s needs; d. Procedures for: i. Documenting, as applicable, medication administration and assistance in the self-administration of medication; and ii. Monitoring a resident who self-administers medication; e. Procedures for assisting a resident in procuring medication; f. If applicable, procedures for providing medication administration or assistance in the self-administration of medication off the premises; and g. Procedures for administering medication to residents receiving memory care services; and
The agency cited 3 deficiencies concerning Resident service plans. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Resident service plansR9-10-808.A.4.a
Cited requirement:A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 4. Is reviewed and updated based on changes in the requirements in subsections (A)(3)(a) through (f): a. No later than 14 calendar days after a significant change in the resident's physical, cognitive, or functional condition; and
Correction information is not available in the records reviewed.
Resident service plansR9-10-808.A.5.a-d
Cited requirement:A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 5. When initially developed and when updated, is signed and dated by: a. The resident or resident's representative; b. The manager; c. If a review is required in subsection (A)(3)(d), the nurse or medical practitioner who reviewed the service plan; and d. If a review is required in subsection (A)(3)(e)(ii), the medical practitioner or behavioral health professional who reviewed the service plan.
Correction information is not available in the records reviewed.
Resident service plansR9-10-815.C.6.a-b
Cited requirement:C. In addition to the requirements in R9-10-808(A)(3), a manager shall ensure that the service plan for a resident receiving directed care services includes: 6. Documentation: a. Of the resident's weight, or b. From a medical practitioner stating that weighing the resident is contraindicated; and
Correction information is not available in the records reviewed.
The agency cited 2 deficiencies concerning Staff qualifications and training. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Staff qualifications and trainingR9-10-811.C.18
Cited requirement:C. A manager shall ensure that a resident's medical record contains: 18. Documentation of the resident's orientation to exits from the assisted living facility required in R9-10-818(B);
Correction information is not available in the records reviewed.
R9-10-819.A.1.b
Cited requirement:A. A manager shall ensure that: 1. The premises and equipment used at the assisted living facility are: b. Free from a condition or situation that may cause a resident or other individual to suffer physical injury;
Correction information is not available in the records reviewed.
The agency cited 4 deficiencies concerning Resident records, Medication services, Hazardous-material storage. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Resident recordsR9-10-808.C.1.g
Cited requirement:C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident's medical record; and
Correction information is not available in the records reviewed.
Resident recordsR9-10-811.A.2.c
Cited requirement:A. A manager shall ensure that: 2. An entry in a resident's medical record is: c. Not changed to make the initial entry illegible;
Correction information is not available in the records reviewed.
Medication servicesR9-10-816.B.3.b
Cited requirement:B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: b. Is administered in compliance with a medication order, and
Correction information is not available in the records reviewed.
Hazardous-material storageR9-10-819.A.11
Cited requirement:A. A manager shall ensure that: 11. Poisonous or toxic materials stored by the assisted living facility are maintained in labeled containers in a locked area separate from food preparation and storage, dining areas, and medications and are inaccessible to residents;
Correction information is not available in the records reviewed.
The agency cited 10 deficiencies concerning Policies and procedures, Abuse, neglect and exploitation safeguards, Resident records, Medication services, Resident service plans. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Policies and proceduresR9-10-803.C.1.k.iii
Cited requirement:C. A manager shall ensure that policies and procedures are: 1. Established, documented, and implemented to protect the health and safety of a resident that: k. Cover the provision of assisted living services, including: iii. Obtaining resident preferences for food and the provision of assisted living services;
Correction information is not available in the records reviewed.
Abuse, neglect and exploitation safeguardsR9-10-803.J.1-6
Cited requirement:J. If a manager has a reasonable basis, according to A.R.S. § 46-454 , to believe abuse, neglect or exploitation has occurred on the premises or while a resident is receiving services from an assisted living facility's manager, caregiver, or assistant caregiver, the manager shall: 1. If applicable, take immediate action to stop the suspected abuse, neglect, or exploitation; 2. Report the suspected abuse, neglect, or exploitation of the resident according to A.R.S. § 46-454; 3. Document: a. The suspected abuse, neglect, or exploitation; b. Any action taken according to subsection (J)(1); and c. The report in subsection (J)(2); 4. Maintain the documentation in subsection (J)(3) for at least 12 months after the date of the report in subsection(J)(2); 5. Initiate an investigation of the suspected abuse, neglect, or exploitation and document the following information within five working days after the report required in subsection (J)(2): a. The dates, times, and description of the suspected abuse, neglect, or exploitation; b. A description of any injury to the resident related to the suspected abuse or neglect and any change to the resident's physical, cognitive, functional, or emotio…
Correction information is not available in the records reviewed.
R9-10-807.G.2.a-b
Cited requirement:G. A manager may terminate residency of a resident as follows: 2. With a 14-calendar-day written notice of termination of residency: a. For nonpayment of fees, charges, or deposit; or b. Under any of the conditions in subsection (C); or
Correction information is not available in the records reviewed.
R9-10-807.J
Cited requirement:J. If an assisted living facility issues a written notice of termination of residency as provided in subsection (G) to a resident or the resident's representative because the resident needs services the assisted living facility is either not licensed to provide or is licensed to provide but not able to provide, a manager shall ensure that the written notice of termination of residency includes a description of the specific services that the resident needs that the assisted living facility is either not licensed to provide or is licensed to provide but not able to provide.
Correction information is not available in the records reviewed.
Resident recordsR9-10-809.A.1-3
Cited requirement:A. Except as provided in subsection (B), a manager shall ensure that: 1. A caregiver or employee coordinates the transport and the services provided to the resident; 2. According to policies and procedures: a. An evaluation of the resident is conducted before and after the transport, and b. Information from the resident's medical record is provided to a receiving health care institution; and 3. Documentation includes: a. If applicable, any communication with an individual at a receiving health care institution; b. The date and time of the transport; and c. If applicable, the name of the caregiver accompanying the resident during a transport.
Correction information is not available in the records reviewed.
R9-10-810.B.1
Cited requirement:B. A manager shall ensure that: 1. A resident is treated with dignity, respect, and consideration;
Correction information is not available in the records reviewed.
Medication servicesR9-10-816.B.1
Cited requirement:B. If an assisted living facility provides medication administration, a manager shall ensure that: 1. Medication is stored by the assisted living facility;
Correction information is not available in the records reviewed.
Resident service plansR9-10-817.A.6
Cited requirement:A. A manager shall ensure that: 6. A resident is provided a diet that meets the resident's nutritional needs as specified in the resident's service plan;
Correction information is not available in the records reviewed.
Policies and proceduresR9-10-819.A.1.a
Cited requirement:A. A manager shall ensure that: 1. The premises and equipment used at the assisted living facility are: a. Cleaned and, if applicable, disinfected according to policies and procedures designed to prevent, minimize, and control illness or infection; and
Correction information is not available in the records reviewed.
R9-10-819.A.3.a
Cited requirement:A. A manager shall ensure that: 3. Garbage and refuse are: a. Stored in covered containers lined with plastic bags, and
Correction information is not available in the records reviewed.
An enforcement case’s status does not independently confirm correction of every inspection finding.
These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.
Ventana Winds LLC offers assisted living. Confirm which services can meet your needs directly with the community.
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