Assisted living

Surprise Comfort Home Care

Assisted living home

A GlenOak Living community guide

16552 North Hollyhock Street, Surprise, AZ 85378

Contact Surprise Comfort Home Care directly · (623) 248-9952Pricing & living options
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GET TO KNOW THE COMMUNITY

About Surprise Comfort Home Care

Surprise Comfort Home Care is an assisted living home in Surprise, Arizona, at 16552 North Hollyhock Street. This residential setting is an option for families comparing smaller assisted living homes in the area. Ask about current room availability, the daily routine, and support for your individual care needs.

Assisted living home
Surprise

EXPERIENCES THAT HELP YOU CHOOSE

Community reviews

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PLAN WITH A CLEARER BUDGET

Pricing & living options

No cost or obligation to request current pricing.

Room options

Room types and layouts have not been confirmed for this profile.

Regional starting-cost estimate

Assisted living · Phoenix-area reference

About $5,050 per month

A regional starting-cost reference, not a quote from Surprise Comfort Home Care. Care, room choices, and fees can change your total.

Home-based care costs may differ from this regional reference.

Prices are estimates and may vary.

Estimate checked September 25, 2026.

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Surprise Comfort Home Care

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Prices are estimates and may vary.

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COME TAKE A LOOK

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Surprise Comfort Home Care · Morning · In person

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THE DETAILS OF EVERYDAY LIFE

Amenities & services

Dining & household services

  • Mealsunspecified frequency; care-category assumption, not an observed fact
  • Housekeepingunspecified frequency; care-category assumption, not an observed fact
  • Laundry serviceunspecified frequency; care-category assumption, not an observed fact

Activities & transportation

  • Organized activitiesunspecified frequency; care-category assumption, not an observed fact

AROUND THE NEIGHBORHOOD

Location

16552 North Hollyhock Street, Surprise, AZ 85378

Surprise · Maricopa County

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GLENOAK SENIOR ADVISORS

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Community at a glance

Care options
Assisted living
Location
16552 North Hollyhock Street, Surprise
County
Maricopa

OFFICIAL ARIZONA RECORDS

Safety, licensing & inspections

Arizona Department of Health Services records help explain licensing, inspection findings and enforcement history.

License details

License number
AL12786H
Recorded license status
Active
Licensed category
Assisted Living Home
Licensed maximum
10 residents
Licensee
SURPRISE COMFORT HOME CARE, LLC
Current term began
Dec 28, 2025
Recorded expiration
Dec 27, 2026
Originally licensed
Dec 28, 2023

Licensed services: Directed care services (licensed maximum 10); Personal care services; Supervisory care services.

Capacity is the licensed maximum, not available rooms. Status and dates reflect the records checked on Sep 27, 2026.

View official license record (opens a new tab)

Recent inspections

Records checked Sep 27, 2026 · Requested history: Sep 27, 2023–Sep 27, 2026

Complaint · Compliance (Annual)

3 deficiencies cited

The agency cited 3 deficiencies concerning Medication services, Residency and Residency Agreements, Service Plans. Read the official report for the inspector’s evidence and scope.

Findings and correction information
  • Medication servicesA.R.S. § 36-420.04.A.1-9
    Cited requirement:A.R.S. § 36-420.04.A.1-9. Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A. An assisted living center or assisted living home that contacts an emergency responder on behalf of a resident shall provide to the emergency responder a written document that includes all of the following: 1. The reason or reasons the emergency responder was requested on behalf of the resident. 2. Whether the resident receives medication services and, if the resident has provided this information to the assisted living center or assisted living home, a list of all the resident's prescription and over-the-counter medications, their dosages and how frequently they are administered. 3. The name, address and telephone number of the resident's current pharmacy. 4. A list of any known allergies to any medications, additives, preservatives or materials like latex or adhesive. 5. The name and contact information for the resident's primary care physician and power of attorney or authorized representative. 6. Basic information about the resident's physical and mental conditions and basic medical history, such as having diabetes or a pacemaker or expe…
    View provider’s plan of correction (opens a new tab)

    Provider-listed correction date: May 28, 2026. A provider’s plan does not establish agency-confirmed correction.

  • Residency and Residency AgreementsR9-10-807.B.1.a-b
    Cited requirement:R9-10-807.B.1.a-b. Residency and Residency Agreements B. A manager shall ensure that before or at the time of acceptance of an individual, the individual submits documentation that is dated within 90 calendar days before the individual is accepted by an assisted living facility and: 1. If an individual is requesting or is expected to receive supervisory care services, personal care services, or directed care services: a. Includes whether the individual requires: i. Continuous medical services, ii. Continuous or intermittent nursing services, or iii. Restraints; and b. Is dated and signed by a: i. Physician, ii. Registered nurse practitioner, iii. Registered nurse, or iv. Physician assistant; and
    View provider’s plan of correction (opens a new tab)

    Provider-listed correction date: May 28, 2026. A provider’s plan does not establish agency-confirmed correction.

  • Service PlansR9-10-808.A.5.a
    Cited requirement:R9-10-808.A.5.a. Service Plans A. Except as required in subsection (B), a manager shall ensure that a resident has a service plan that is established, documented, and implemented that: 5. When initially developed and when updated, is signed and dated by: a. The resident or resident’s representative;
    View provider’s plan of correction (opens a new tab)

    Provider-listed correction date: May 28, 2026. A provider’s plan does not establish agency-confirmed correction.

Read official report (opens a new tab)
Complaint

1 deficiency cited

The agency cited 1 deficiency concerning Service Plans. Read the official report for the inspector’s evidence and scope.

Findings and correction information
  • Service PlansR9-10-808.A.2.a-c
    Cited requirement:R9-10-808.A.2.a-c. Service Plans A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 2. Is developed with assistance and review from: a. The resident or resident's representative, b. The manager, and c. Any individual requested by the resident or the resident's representative;
    View provider’s plan of correction (opens a new tab)

    Provider-listed correction date: Jun 16, 2025. A provider’s plan does not establish agency-confirmed correction.

Read official report (opens a new tab)
Complaint · Compliance (Annual)

1 deficiency cited

The agency cited 1 deficiency concerning Opioid Prescribing and Treatment. Read the official report for the inspector’s evidence and scope.

Findings and correction information
  • Opioid Prescribing and TreatmentR9-10-120.F.4.a-c
    Cited requirement:R9-10-120.F.4.a-c. Opioid Prescribing and Treatment F. For a health care institution where opioids are administered as part of treatment or where a patient is provided assistance in the self-administration of medication for a prescribed opioid, including a health care institution in which an opioid may be prescribed or ordered as part of treatment, a medical director, a manager as defined in R9-10-801, or a provider, as applicable to the health care institution, shall: 4. Except as provided in subsection (H), ensure that an individual authorized by policies and procedures to administer an opioid in treating a patient or to provide assistance in the self-administration of medication for a prescribed opioid: a. Before administering an opioid or providing assistance in the self-administration of medication for a prescribed opioid in compliance with an order as part of the treatment for a patient, identifies the patient's need for the opioid; b. Monitors the patient's response to the opioid; and c. Documents in the patient's medical record: i. An identification of the patient ' s need for the opioid before the opioid was administered or assistance in the self-administration of medicat…
    View provider’s plan of correction (opens a new tab)

    Provider-listed correction date: Apr 17, 2025. A provider’s plan does not establish agency-confirmed correction.

Read official report (opens a new tab)
Show all 6 available inspection reports
Complaint

4 deficiencies cited

The agency cited 4 deficiencies concerning Medication services. Read the official report for the inspector’s evidence and scope.

Findings and correction information
  • R9-10-803.A.7
    Cited requirement:A. A governing authority shall: 7. Except as provided in subsection (A)(6), notify the Department according to A.R.S. § 36-425(I) when there is a change in the manager and identify the name and qualifications of the new manager;

    Correction information is not available in the records reviewed.

  • R9-10-807.D.2.a
    Cited requirement:D. Before or at the time of an individual's acceptance by an assisted living facility, a manager shall ensure that there is a documented residency agreement with the assisted living facility that includes: 2. Terms of occupancy, including: a. Date of occupancy or expected date of occupancy,

    Correction information is not available in the records reviewed.

  • R9-10-815.F.2.a.i-ii
    Cited requirement:F. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 2. There is a means of exiting the facility for a resident who does not have a key, special knowledge for egress, or the ability to expend increased physical effort that meets one of the following: a. Provides access to an outside area that: i. Allows the resident to be at least 30 feet away from the facility, and ii. Controls or alerts employees of the egress of a resident from the facility;

    Correction information is not available in the records reviewed.

  • Medication servicesR9-10-816.F.1
    Cited requirement:F. When medication is stored by an assisted living facility, a manager shall ensure that: 1. Medication is stored in a separate locked room, closet, cabinet, or self-contained unit used only for medication storage;

    Correction information is not available in the records reviewed.

Read official report (opens a new tab)
Initial Monitoring

1 deficiency cited

The agency cited 1 deficiency. Read the official report for the inspector’s evidence and scope.

Findings and correction information
  • R9-10-819.A.1.b
    Cited requirement:A. A manager shall ensure that: 1. The premises and equipment used at the assisted living facility are: b. Free from a condition or situation that may cause a resident or other individual to suffer physical injury;

    Correction information is not available in the records reviewed.

Read official report (opens a new tab)
Compliance (Initial)

No deficiencies cited in this inspection

The agency recorded no deficiencies in this inspection. This result applies to the matters examined on that visit.

Read official report (opens a new tab)
Enforcement history (1)

An enforcement case’s status does not independently confirm correction of every inspection finding.

These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.

A few helpful answers

What kinds of care does Surprise Comfort Home Care offer?

Surprise Comfort Home Care offers assisted living. Confirm which services can meet your needs directly with the community.

Can I book a tour here?

A local advisor can help with tour questions and next steps. Tour preferences are requests; appointments need community confirmation. Call the community directly at (623) 248-9952 for appointments. The community must confirm any booking.

What does the review count include?

The total includes ratings with and without written comments. A written summary appears when available. Reviews reflect personal experiences and should be considered alongside a visit and a conversation with the community.

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