Douglas Benish · 5 / 5 ·
Helen Assisted Living Home, is a great place. My mom, was living there and the staff were amazing and very caring
Google Maps · View review on Google
Helen Assisted Living Home, LLC
Assisted living home
A GlenOak Living community guide
16407 West Rimrock Street, Surprise, AZ 85388
Contact Helen Assisted Living Home, LLC directly · (623) 248-1373Pricing & living options
Ask GlenOak about pricingGET TO KNOW THE COMMUNITY
About Helen Assisted Living Home, LLC
Helen Assisted Living Home, LLC is an assisted living home in Surprise, Arizona, at 16407 West Rimrock Street. This residential setting is an option for families comparing smaller assisted living homes in the area. Ask about current room availability, the daily routine, and support for your individual care needs.
Assisted living home
Surprise
EXPERIENCES THAT HELP YOU CHOOSE
Community reviews
Checked
Selected Google reviews
These are the reviews returned by Google, not the complete review history. Reviewer opinions are not independently verified by GlenOak.
Simeon Dexter Yusay · 5 / 5 ·
Google Maps · View review on Google
PLAN WITH A CLEARER BUDGET
Pricing & living options
No cost or obligation to request current pricing.
Room options
Room types and layouts have not been confirmed for this profile.
Regional starting-cost estimate
Assisted living · Phoenix-area reference
About $5,050 per monthA regional starting-cost reference, not a quote from Helen Assisted Living Home, LLC. Care, room choices, and fees can change your total.
Home-based care costs may differ from this regional reference.
Prices are estimates and may vary.
Estimate checked September 25, 2026.
Prices are estimates and may vary.
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GlenOak Senior Advisors
COME TAKE A LOOK
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A visit is the best way to get a feel for Helen Assisted Living Home, LLC. Share your visit preferences with GlenOak. We'll follow up about next steps.
Arizona time. These are preferences, not available appointments. The community must confirm.
THE DETAILS OF EVERYDAY LIFE
Amenities & services
Dining & household services
- Mealsunspecified frequency; care-category assumption, not an observed fact
- Housekeepingunspecified frequency; care-category assumption, not an observed fact
- Laundry serviceunspecified frequency; care-category assumption, not an observed fact
Activities & transportation
- Organized activitiesunspecified frequency; care-category assumption, not an observed fact
AROUND THE NEIGHBORHOOD
Location
16407 West Rimrock Street, Surprise, AZ 85388
Surprise · Maricopa County
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GLENOAK SENIOR ADVISORS
Ask about pricing & availability
Ask GlenOak about care options, total costs and current openings at Helen Assisted Living Home, LLC.
Community at a glance
- Care options
- Assisted living
- Location
- 16407 West Rimrock Street, Surprise
- County
- Maricopa
OFFICIAL ARIZONA RECORDS
Safety, licensing & inspections
Arizona Department of Health Services records help explain licensing, inspection findings and enforcement history.
License details
- License number
- AL11173H
- Recorded license status
- Active
- Licensed category
- Assisted Living Home
- Licensed maximum
- 8 residents
- Licensee
- HELEN ASSISTED LIVING HOME, LLC
- Current term began
- Jul 1, 2026
- Recorded expiration
- Jun 30, 2027
- Originally licensed
- Jul 1, 2019
Licensed services: Directed care services (licensed maximum 8); Personal care services; Supervisory care services.
Capacity is the licensed maximum, not available rooms. Status and dates reflect the records checked on Sep 27, 2026.
Recent inspections
Records checked Sep 27, 2026 · Requested history: Sep 27, 2023–Sep 27, 2026
Complaint · Compliance (Annual)
1 deficiency cited
The agency cited 1 deficiency concerning Service Plans. Read the official report for the inspector’s evidence and scope.
Findings and correction information
- Service PlansR9-10-808.C.1.g
Cited requirement:R9-10-808.C.1.g. Service Plans C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident’s medical record; and
View provider’s plan of correction (opens a new tab)Provider-listed correction date: May 8, 2026. A provider’s plan does not establish agency-confirmed correction.
Complaint
No deficiencies cited in this inspection
The agency recorded no deficiencies in this inspection. This result applies to the matters examined on that visit.
Read official report (opens a new tab)Compliance (Annual)
2 deficiencies cited
The agency cited 2 deficiencies concerning Service Plans, Hazardous-material storage. Read the official report for the inspector’s evidence and scope.
Findings and correction information
- Service PlansR9-10-808.A.3.b
Cited requirement:R9-10-808.A.3.b. Service Plans A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 3. Includes the following: b. The level of service the resident is expected to receive;
View provider’s plan of correction (opens a new tab)Provider-listed correction date: Apr 24, 2025. A provider’s plan does not establish agency-confirmed correction.
- Hazardous-material storageR9-10-819.A.11
Cited requirement:R9-10-819.A.11. Environmental Standards A. A manager shall ensure that: 11. Poisonous or toxic materials stored by the assisted living facility are maintained in labeled containers in a locked area separate from food preparation and storage, dining areas, and medications and are inaccessible to residents;
View provider’s plan of correction (opens a new tab)Provider-listed correction date: Apr 24, 2025. A provider’s plan does not establish agency-confirmed correction.
Show all 5 available inspection reports
Complaint
3 deficiencies cited
The agency cited 3 deficiencies concerning Staff qualifications and training, Resident service plans, Medication services. Read the official report for the inspector’s evidence and scope.
Findings and correction information
- Staff qualifications and trainingR9-10-806.A.4.b
Cited requirement:A. A manager shall ensure that: 4. A caregiver's or assistant caregiver's skills and knowledge are verified and documented: b. According to policies and procedures;
Correction information is not available in the records reviewed.
- Resident service plansR9-10-808.C.1.a-g
Cited requirement:C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: a. Provides a resident with the assisted living services in the resident's service plan; b. Is only assigned to provide the assisted living services the caregiver or assistant caregiver has the documented skills and knowledge to perform; c. Provides assistance with activities of daily living according to the resident's service plan; d. If applicable, suggests techniques a resident may use to maintain or improve the resident's independence in performing activities of daily living; e. Provides assistance with, supervises, or directs a resident's personal hygiene according to the resident's service plan; f. Encourages a resident to participate in activities planned according to subsection (E); and g. Documents the services provided in the resident's medical record;
Correction information is not available in the records reviewed.
- Medication servicesR9-10-816.B.3.b
Cited requirement:B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: b. Is administered in compliance with a medication order, and
Correction information is not available in the records reviewed.
Complaint · Compliance (Annual)
5 deficiencies cited
The agency cited 5 deficiencies concerning Staff qualifications and training, Resident records. Read the official report for the inspector’s evidence and scope.
Findings and correction information
- Staff qualifications and trainingR9-10-806.A.1.b.i
Cited requirement:A. A manager shall ensure that: 1. A caregiver: b. Provides documentation of: i. Completion of a caregiver training program approved by the Department or the Board of Examiners for Nursing Care Institution Administrators and Assisted Living Facility Managers;
Correction information is not available in the records reviewed.
- Resident recordsR9-10-808.C.1.g
Cited requirement:C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident's medical record; and
Correction information is not available in the records reviewed.
- Resident recordsR9-10-811.A.2.b
Cited requirement:A. A manager shall ensure that: 2. An entry in a resident's medical record is: b. Dated, legible, and authenticated; and
Correction information is not available in the records reviewed.
- R9-10-815.B.1
Cited requirement:B. A manager of an assisted living facility authorized to provide directed care services shall not accept or retain a resident who, except as provided in R9-10-814(B)(2): 1. Is confined to a bed or chair because of an inability to ambulate even with assistance; or
Correction information is not available in the records reviewed.
- R9-10-818.D.1
Cited requirement:D. When a resident has an accident, emergency, or injury that results in the resident needing medical services, a manager shall ensure that a caregiver or an assistant caregiver: 1. Immediately notifies the resident's emergency contact and primary care provider; and
Correction information is not available in the records reviewed.
Enforcement history (3)
- Enforcement record · Closed (Complete)
View official action 00109690 (opens a new tab) - Enforcement record · Closed (Complete)
View official action 00109644 (opens a new tab) - Enforcement record · Closed (Complete)
View official action 00170468 (opens a new tab)
An enforcement case’s status does not independently confirm correction of every inspection finding.
These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.
A few helpful answers
What kinds of care does Helen Assisted Living Home, LLC offer?
Helen Assisted Living Home, LLC offers assisted living. Confirm which services can meet your needs directly with the community.
Can I book a tour here?
A local advisor can help with tour questions and next steps. Tour preferences are requests; appointments need community confirmation. Call the community directly at (623) 248-1373 for appointments. The community must confirm any booking.
What does the review count include?
The total includes ratings with and without written comments. A written summary appears when available. Reviews reflect personal experiences and should be considered alongside a visit and a conversation with the community.
About this listing
Community information is provided for research. Confirm current prices, services and openings with the community. GlenOak connects families with local advisor partners. Claiming a listing does not verify every fact.
GlenOak may receive a fee or a share of a placement fee from a local advisor partner after a completed move-in. There is no charge from GlenOak to browse or submit a request.
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