Assisted living home
A GlenOak Living community guide
13387 West Fargo Drive, Surprise, AZ 85374
GET TO KNOW THE COMMUNITY
Golden Times LLC is an assisted living home in Surprise, Arizona, at 13387 West Fargo Drive. This residential setting is an option for families comparing smaller assisted living homes in the area. Ask about current room availability, the daily routine, and support for your individual care needs.
EXPERIENCES THAT HELP YOU CHOOSE
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These are the reviews returned by Google, not the complete review history. Reviewer opinions are not independently verified by GlenOak.
Kemper Burt · 5 / 5 ·
I vehemently disagree with the negative reviews. My mother is staying at Golden Times and it’s a wonderful facility with a compassionate and caring team. I met other patients during my visit and everyone was getting top notch care. Joy runs a tight ship and I trust her with my mother’s care. This is a family run facility and it shows. They treat people like family and not numbers.
Google Maps · View review on Google
Dale Provence · 1 / 5 ·
Golden Times care home This facility needs to be inspected and investigated as the level of care is not adequate for its residents. The placement company and the patient coordinator falsely advertised Golden Times home to be capable of accepting patients with feeding tube and trachea. This was not the case. The certified nurse who we first met assured us she would be there daily to oversee operations was not there. The equipment and supplies as partial order was not verified by the shipping order. I had to teach the care staff how to do that. Procedures were not appropriate. Equipment failure or malfunction was a daily disaster. Our patient tolerated this experience a total of 12 days. Each day being told missing equipment and a tech or trained nurse would be here tomorrow. Now after relocating our loved one we feel it necessary to warn the uninformed families to be aware that it’s on you to see through the misrepresentation of some senior care facilities and the agencies that push them.
Google Maps · View review on Google
Rita Morgan · 5 / 5 ·
I have been at Golden Times over a year now. I have COPD and congestive heart failure. I haven’t been able to get out of bed all this time. I’m totally bed bound. The care givers do a great job with everyone here. They are nice and friendly. When I have problems with my health they help me out. Which happen a couple times a week If they have to call Hopsice they do it immediately. The owners come in almost every day. The home is nice and clean. They have a good cook, the meals are delicious.
Google Maps · View review on Google
Roxanne Provence · 1 / 5 ·
This was the worst experience ever. My sister in law stayed 12 days and was neglected. She was on feeding tube which malfunction. She had a vent and there was 2 staff people trying yo do it all. On her 10th day one of the staff members just walked out. She can. 1 shower and had a trachea and her equipment was not properly installed and it leaked on her and it was freezing. We can to visit and her teeth were chattering and she was crying. We paid $5,000 and stayed 12 days. We were led to believe there would be a nurse there every morning and the owner in the afternoon. Saw the nurse once and I do not think she ever went in Joyce’s room. This was the worse experience we ever had. We are hoping to get our money prorated and returned. If not we may have to seek other avenues.
Google Maps · View review on Google
PLAN WITH A CLEARER BUDGET
No cost or obligation to request current pricing.
Room types and layouts have not been confirmed for this profile.
Assisted living · Phoenix-area reference
About $5,050 per monthA regional starting-cost reference, not a quote from Golden Times LLC. Care, room choices, and fees can change your total.
Home-based care costs may differ from this regional reference.
Prices are estimates and may vary.
Estimate checked September 25, 2026.
Prices are estimates and may vary.
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GlenOak Senior Advisors
COME TAKE A LOOK
A visit is the best way to get a feel for Golden Times LLC. Share your visit preferences with GlenOak. We'll follow up about next steps.
Arizona time. These are preferences, not available appointments. The community must confirm.
THE DETAILS OF EVERYDAY LIFE
AROUND THE NEIGHBORHOOD
13387 West Fargo Drive, Surprise, AZ 85374
Surprise · Maricopa County
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GLENOAK SENIOR ADVISORS
Ask GlenOak about care options, total costs and current openings at Golden Times LLC.
OFFICIAL ARIZONA RECORDS
Arizona Department of Health Services records help explain licensing, inspection findings and enforcement history.
Licensed services: Directed care services (licensed maximum 9); Personal care services; Supervisory care services.
Capacity is the licensed maximum, not available rooms. Status and dates reflect the records checked on Sep 27, 2026.
Records checked Sep 27, 2026 · Requested history: Sep 27, 2023–Sep 27, 2026
2 deficiencies cited
The agency cited 2 deficiencies concerning Tuberculosis clearance, Residency and Residency Agreements. Read the official report for the inspector’s evidence and scope.
Cited requirement:R9-10-806.A.8.a-b. Personnel A. A manager shall ensure that: 8. A manager, a caregiver, and an assistant caregiver, or an employee or a volunteer who has or is expected to have more than eight hours per week of direct interaction with residents, provides evidence of freedom from infectious tuberculosis: a. On or before the date the individual begins providing services at or on behalf of the assisted living facility, and b. As specified in R9-10-113;View provider’s plan of correction (opens a new tab)
Provider-listed correction date: Jan 16, 2026. A provider’s plan does not establish agency-confirmed correction.
Cited requirement:R9-10-807.D.5. Residency and Residency Agreements D. Before or at the time of an individual’s acceptance by an assisted living facility, a manager shall ensure that there is a documented residency agreement with the assisted living facility that includes: 5. For an assisted living home, whether the manager or a caregiver is awake during nighttime hours;View provider’s plan of correction (opens a new tab)
Provider-listed correction date: Jan 16, 2026. A provider’s plan does not establish agency-confirmed correction.
An enforcement case’s status does not independently confirm correction of every inspection finding.
These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.
Golden Times LLC offers assisted living. Confirm which services can meet your needs directly with the community.
A local advisor can help with tour questions and next steps. Tour preferences are requests; appointments need community confirmation. Call the community directly at (623) 670-3409 for appointments. The community must confirm any booking.
The total includes ratings with and without written comments. A written summary appears when available. Reviews reflect personal experiences and should be considered alongside a visit and a conversation with the community.
Community information is provided for research. Confirm current prices, services and openings with the community. GlenOak connects families with local advisor partners. Claiming a listing does not verify every fact.
GlenOak may receive a fee or a share of a placement fee from a local advisor partner after a completed move-in. There is no charge from GlenOak to browse or submit a request.
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