Crystal Rose is an assisted living home in Surprise, Arizona, at 13750 West Crocus Drive. This residential setting is an option for families comparing smaller assisted living homes in the area. Ask about current room availability, the daily routine, and support for your individual care needs.
Assisted living home
Surprise
EXPERIENCES THAT HELP YOU CHOOSE
Community reviews
5.0/ 5
13 ratings · Google Maps
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Selected Google reviews
These are the reviews returned by Google, not the complete review history. Reviewer opinions are not independently verified by GlenOak.
Barry Miller · 5 / 5 ·
We selected Crystal Rose for our 102 yo mother as she needed assisted living quickly. We viewed 3 places and Crystal Rose stood out like shining star! The proprietors were very friendly and we could tell they were a perfect match for our mother. The facility(a very nice residential home) was spacious and accommodating. The owners are very engaging and although our mother died only after a few weeks, when we visit AZ, we make it a point to go by and visit the owners and their live in guest as we thorouly enjoy the comradery of everyone there.
My grandmother got to live in this house for the last eight years of her life, and what a blessing it was. The care provided by Dan, Elena and their staff was beyond incredible, truly like family. They put so much thought and intention into the food they make for the residents, the daily attention they give to each resident, the house is so comfy and welcoming, and the care is absolutely the best it could possibly be. I have been in awe and deep gratitude to them for many years. Every time I got to visit I felt a renewed sense of appreciation and confidence that my grandma was in the best hands with people who genuinely loved her. She passed away this summer at peace in her sleep with Elena by her side. I know with utter certainty that my grandma transitioned with ease and grace thanks to being with them in that house. She made it to 100 years old thanks to Dan and Elena and Crystal Rose staff. My grandma was the kindest soul and I know that she was meant to live with them for the last years of her life because she deserved to be in the best place with the best people. I cannot over-state how special and rare it is to have found a place like Crystal Rose. My family and I will forever be so grateful to them.
My mom lived at Crystal Rose Assisted Living Home for 7 years before she passed at age 100. She received excellent personal and professional care. She had her own room so it was a home for her.. not an institution. Elana and Dan are wonderful caring people. I highly recommend Crystal Rose
Crystal Rose is absolutely the best home for your loved ones. I can honestly write this review from my heart and through personal experience. One of the hardest choices we make is trying to find a home for our loved ones that provides good care, a safe environment and a home like environment.
Crystal Rose excels in each area.
The house is a real home that welcomes you the minute you walk thru the doors. The care is very personalized and very family focused. Each bedroom is beautiful, meals are all home made, and residents sit family style at the same table.
I have a family member that has lived there for close to two years now and each time I walk through those doors I see big smiles, smell aromas of home cooked meals and see staff and the owners interacting lovingly with all the residents.
I cannot praise this home enough. In addition to my personal experience of having a family member residing at Crystal Rose, i have had a long professional career in Social Work and have visited and evaluated many homes
Crystal Rose is without a doubt, a five star home. Visit the home, meet the owners, and become part of the family.
This is the perfect place for your loved ones!
Laura Messina CSW
We found Crystal Rose Assisted Living few years ago and we placed our father in law with them. It was the best decision we have ever made. The care, the food, the love, the caregivers and the owners offered are beyond words. We appreciate everything you guys did for us. We'll never forget you!! Thank you!
The agency cited 4 deficiencies concerning Administration, Personnel, Directed Care Services, Medication Services. Read the official report for the inspector’s evidence and scope.
Findings and correction information
AdministrationR9-10-803.C.1.a
Cited requirement:R9-10-803.C.1.a. Administration C. A manager shall ensure that policies and procedures are: 1. Established, documented, and implemented to protect the health and safety of a resident that: a. Cover job descriptions, duties, and qualifications, including required skills and knowledge, education, and experience for employees and volunteers;
Provider-listed correction date: Mar 28, 2025. A provider’s plan does not establish agency-confirmed correction.
PersonnelR9-10-806.A.4.a-b
Cited requirement:R9-10-806.A.4.a-b. Personnel A. A manager shall ensure that: 4. A caregiver's or assistant caregiver's skills and knowledge are verified and documented: a. Before the caregiver or assistant caregiver provides physical health services or behavioral health services, and b. According to policies and procedures;
Provider-listed correction date: Mar 7, 2025. A provider’s plan does not establish agency-confirmed correction.
Directed Care ServicesR9-10-815.F.2.a-c
Cited requirement:R9-10-815.F.2.a-c. Directed Care Services F. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 2. There is a means of exiting the facility for a resident who does not have a key, special knowledge for egress, or the ability to expend increased physical effort that meets one of the following: a. Provides access to an outside area that: i. Allows the resident to be at least 30 feet away from the facility, and ii. Controls or alerts employees of the egress of a resident from the facility; b. Provides access to an outside area: i. From which a resident may exit to a location at least 30 feet away from the facility, and ii. Controls or alerts employees of the egress of a resident from the facility; or c. Uses a mechanism that meets the Special Egress-Control Devices provisions in the International Building Code incorporated by reference in R9-10-104.01; and
Provider-listed correction date: Mar 3, 2025. A provider’s plan does not establish agency-confirmed correction.
Medication ServicesR9-10-816.B.3.a-c
Cited requirement:R9-10-816.B.3.a-c. Medication Services B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: a. Is administered by an individual under direction of a medical practitioner, b. Is administered in compliance with a medication order, and c. Is documented in the resident's medical record.
An enforcement case’s status does not independently confirm correction of every inspection finding.
These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.
Crystal Rose offers assisted living. Confirm which services can meet your needs directly with the community.
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A local advisor can help with tour questions and next steps. Tour preferences are requests; appointments need community confirmation. Call the community directly at (623) 374-6075 for appointments. The community must confirm any booking.
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