Crescent Surprise Assisted Living is an assisted living home in Surprise, Arizona, at 15244 West Watson Lane. This residential setting is an option for families comparing smaller assisted living homes in the area. Ask about current room availability, the daily routine, and support for your individual care needs.
Assisted living home
Surprise
EXPERIENCES THAT HELP YOU CHOOSE
Community reviews
5.0/ 5
7 ratings · Google Maps
Checked
Selected Google reviews
These are the reviews returned by Google, not the complete review history. Reviewer opinions are not independently verified by GlenOak.
Dawn Williams · 5 / 5 ·
My mom was in the care of Crescent Surprise Assisted Living
She was happy and very well taken care of.
They were attentive to all of her needs and were in communication with me and my sister.
It was clean and great food.
It was a family atmosphere
5 stars
Dawn Williams
Being in this industry for almost 5 years, I could say that this home is a home for your loved ones who will feel and treat this place as theirs. This home is very clean, has caregivers who are very knowledgable and well-trained in terms of patient care. Also, this home has its own RN and veterans who run the operations! I would highly recommend this to your loved ones! 🥳
I highly recommend! It's an exceptional home. Best decision we ever made having my mom become a resident. The home itself is warm, bright and very clean. Michelle and Joven are so caring, attentive and detailed.They gave my family peace of mind. We always knew our mom was in the best care.
Loving and kind. The care my Father in law received was impecable!! They tended to his every need, and he loved the food! Beautiful home and very clean. I couldn't be more grateful! Thank you Crescent!
As a senior placement advisor with eight years of experience, I was truly impressed with Michelle and Joven. They were responsive, professional, and genuinely caring throughout the entire process. Their communication was excellent, and their dedication to providing quality care truly shows. I confidently recommend this home to any senior in need of assisted living.
A visit is the best way to get a feel for Crescent Surprise Assisted Living. Share your visit preferences with GlenOak. We'll follow up about next steps.
Arizona time. These are preferences, not available appointments. The community must confirm.
THE DETAILS OF EVERYDAY LIFE
Amenities & services
Dining & household services
Mealsunspecified frequency; care-category assumption, not an observed fact
Housekeepingunspecified frequency; care-category assumption, not an observed fact
Laundry serviceunspecified frequency; care-category assumption, not an observed fact
Activities & transportation
Organized activitiesunspecified frequency; care-category assumption, not an observed fact
The agency cited 1 deficiency concerning Administration. Read the official report for the inspector’s evidence and scope.
Findings and correction information
AdministrationR9-10-803.B.3.a-b
Cited requirement:R9-10-803.B.3.a-b. Administration B. A manager: 3. Except as provided in subsection (A)(6), designates, in writing, a caregiver who is: a. At least 21 years of age, and b. Present on the assisted living facility’s premises and accountable for the assisted living facility when the manager is not present on the assisted living facility premises.
The agency cited 6 deficiencies concerning Administration, Personnel, Tuberculosis clearance, Physical Plant Standards. Read the official report for the inspector’s evidence and scope.
Findings and correction information
A.R.S. § 36-420.04.C
Cited requirement:A.R.S. § 36-420.04.C. Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document C. Each assisted living center and assisted living home must maintain a standardized form for each resident that includes the information prescribed in subsection A of this section, except for the information prescribed in subsection A, paragraph 1 of this section, which shall be provided at the time the emergency responder is contacted. Each assisted living center and assisted living home shall periodically update this form for each resident as necessary.
Correction information is not available in the records reviewed.
AdministrationR9-10-803.B.3.a-b
Cited requirement:R9-10-803.B.3.a-b. Administration B. A manager: 3. Except as provided in subsection (A)(6), designates, in writing, a caregiver who is: a. At least 21 years of age, and b. Present on the assisted living facility’s premises and accountable for the assisted living facility when the manager is not present on the assisted living facility premises.
Correction information is not available in the records reviewed.
PersonnelR9-10-806.A.4.a-b
Cited requirement:R9-10-806.A.4.a-b. Personnel A. A manager shall ensure that: A caregiver’s or assistant caregiver’s skills and knowledge are verified and documented: a. Before the caregiver or assistant caregiver provides physical health services or behavioral health services, and b. According to policies and procedures;
Correction information is not available in the records reviewed.
Tuberculosis clearanceR9-10-806.A.8.a-b
Cited requirement:R9-10-806.A.8.a-b. Personnel A. A manager shall ensure that: 8. A manager, a caregiver, and an assistant caregiver, or an employee or a volunteer who has or is expected to have more than eight hours per week of direct interaction with residents, provides evidence of freedom from infectious tuberculosis: a. On or before the date the individual begins providing services at or on behalf of the assisted living facility, and b. As specified in R9-10-113;
Correction information is not available in the records reviewed.
PersonnelR9-10-806.A.9
Cited requirement:R9-10-806.A.9. Personnel A. A manager shall ensure that: 9. Before providing assisted living services to a resident, a caregiver or an assistant caregiver receives orientation that is specific to the duties to be performed by the caregiver or assistant caregiver; and
Correction information is not available in the records reviewed.
Physical Plant StandardsR9-10-821.B.4.a-c
Cited requirement:R9-10-821.B.4.a-c. Physical Plant Standards B. A manager shall ensure that: 4. At least one bathroom is accessible from a common area and: a. May be used by residents and visitors; b. Provides privacy when in use; and c. Contains the following: i. At least one working sink with running water, ii. At least one working toilet that flushes and has a seat, iii. Toilet tissue for each toilet, iv. Soap in a dispenser accessible from each sink, v. Paper towels in a dispenser or a mechanical air hand dryer, vi. Lighting, and vii. A window that opens or another means of ventilation;
Correction information is not available in the records reviewed.
The agency cited 1 deficiency concerning Resident records. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Resident recordsR9-10-808.C.1.g
Cited requirement:C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident's medical record; and
Correction information is not available in the records reviewed.
An enforcement case’s status does not independently confirm correction of every inspection finding.
These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.
What kinds of care does Crescent Surprise Assisted Living offer?
Crescent Surprise Assisted Living offers assisted living. Confirm which services can meet your needs directly with the community.
Can I book a tour here?
A local advisor can help with tour questions and next steps. Tour preferences are requests; appointments need community confirmation. Call the community directly at (480) 268-7955 for appointments. The community must confirm any booking.
What does the review count include?
The total includes ratings with and without written comments. A written summary appears when available. Reviews reflect personal experiences and should be considered alongside a visit and a conversation with the community.
Represent this community?
Claim this profile to propose updates for staff review.
About this listing
Community information is provided for research. Confirm current prices, services and openings with the community. GlenOak connects families with local advisor partners. Claiming a listing does not verify every fact.
GlenOak may receive a fee or a share of a placement fee from a local advisor partner after a completed move-in. There is no charge from GlenOak to browse or submit a request.