Assisted living

Caring Hearts Senior Care LLC

Assisted living home

A GlenOak Living community guide

15363 West Memory Lane, Surprise, AZ 85374

Contact Caring Hearts Senior Care LLC directly · (206) 816-4564Pricing & living options
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GET TO KNOW THE COMMUNITY

About Caring Hearts Senior Care LLC

Caring Hearts Senior Care LLC is an assisted living home in Surprise, Arizona, at 15363 West Memory Lane. This residential setting is an option for families comparing smaller assisted living homes in the area. Ask about current room availability, the daily routine, and support for your individual care needs.

Assisted living home
Surprise

EXPERIENCES THAT HELP YOU CHOOSE

Community reviews

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PLAN WITH A CLEARER BUDGET

Pricing & living options

No cost or obligation to request current pricing.

Room options

Room types and layouts have not been confirmed for this profile.

Regional starting-cost estimate

Assisted living · Phoenix-area reference

About $5,050 per month

A regional starting-cost reference, not a quote from Caring Hearts Senior Care LLC. Care, room choices, and fees can change your total.

Home-based care costs may differ from this regional reference.

Prices are estimates and may vary.

Estimate checked September 25, 2026.

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Caring Hearts Senior Care LLC

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Prices are estimates and may vary.

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COME TAKE A LOOK

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Caring Hearts Senior Care LLC · Morning · In person

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THE DETAILS OF EVERYDAY LIFE

Amenities & services

Dining & household services

  • Mealsunspecified frequency; care-category assumption, not an observed fact
  • Housekeepingunspecified frequency; care-category assumption, not an observed fact
  • Laundry serviceunspecified frequency; care-category assumption, not an observed fact

Activities & transportation

  • Organized activitiesunspecified frequency; care-category assumption, not an observed fact

AROUND THE NEIGHBORHOOD

Location

15363 West Memory Lane, Surprise, AZ 85374

Surprise · Maricopa County

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GLENOAK SENIOR ADVISORS

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Step 1 of 3 Timing

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Community at a glance

Care options
Assisted living
Location
15363 West Memory Lane, Surprise
County
Maricopa

OFFICIAL ARIZONA RECORDS

Safety, licensing & inspections

Arizona Department of Health Services records help explain licensing, inspection findings and enforcement history.

License details

License number
AL12405H
Recorded license status
Active
Licensed category
Assisted Living Home
Licensed maximum
8 residents
Licensee
CARING HEARTS SENIOR CARE, LLC
Current term began
Oct 20, 2025
Recorded expiration
Oct 19, 2026
Originally licensed
Oct 20, 2022

Licensed services: Directed care services (licensed maximum 8); Personal care services; Supervisory care services.

Capacity is the licensed maximum, not available rooms. Status and dates reflect the records checked on Sep 27, 2026.

View official license record (opens a new tab)

Recent inspections

Records checked Sep 27, 2026 · Requested history: Sep 27, 2023–Sep 27, 2026

Complaint · Compliance (Annual)

4 deficiencies cited

The agency cited 4 deficiencies concerning Fall-prevention training, Tuberculosis clearance, Directed Care Services. Read the official report for the inspector’s evidence and scope.

Findings and correction information
  • Fall-prevention trainingA.R.S. § 36-420.01.A
    Cited requirement:A.R.S. § 36-420.01.A. Health care institutions; fall prevention and fall recovery; training programs; definition A. Each health care institution shall develop and administer a training program for all staff regarding fall prevention and fall recovery. The training program shall include initial training and continued competency training in fall prevention and fall recovery. A health care institution may use information and training materials from the department's Arizona falls prevention coalition in developing the training program.
    View provider’s plan of correction (opens a new tab)

    Provider-listed correction date: Aug 29, 2025. A provider’s plan does not establish agency-confirmed correction.

  • Tuberculosis clearanceR9-10-113.A.2.a-f
    Cited requirement:R9-10-113.A.2.a-f. Tuberculosis Screening A. If a health care institution is subject to the requirements of this Section, as specified in an Article in this Chapter, the health care institution's chief administrative officer shall ensure that the health care institution establishes, documents, and implements tuberculosis infection control activities that: 2. Include: a. For each individual who is employed by the health care institution, provides volunteer services for the health care institution, or is admitted to the health care institution and who is subject to the requirements of this Section, baseline screening, on or before the date specified in the applicable Article of this Chapter, that consists of: i. Assessing risks of prior exposure to infectious tuberculosis, ii. Determining if the individual has signs or symptoms of tuberculosis, and iii. Obtaining documentation of the individual's freedom from infectious tuberculosis according to subsection (B)(1); b. If an individual may have a latent tuberculosis infection, as defined in A.A.C. R9-6-1201: i. Referring the individual for assessment or treatment; and ii. Annually obtaining documentation of the individual's freedom fr…
    View provider’s plan of correction (opens a new tab)

    Provider-listed correction date: Aug 30, 2025. A provider’s plan does not establish agency-confirmed correction.

  • Tuberculosis clearanceR9-10-807.A.1-2
    Cited requirement:R9-10-807.A.1-2. Residency and Residency Agreements A. Except as provided in R9-10-808(B)(2), a manager shall ensure that a resident provides evidence of freedom from infectious tuberculosis: 1. Before or within seven calendar days after the resident’s date of occupancy, and 2. As specified in R9-10-113
    View provider’s plan of correction (opens a new tab)

    Provider-listed correction date: Sep 3, 2025. A provider’s plan does not establish agency-confirmed correction.

  • Directed Care ServicesR9-10-815.F.2.a-c
    Cited requirement:R9-10-815.F.2.a-c. Directed Care Services F. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 1. Policies and procedures are established, documented, and implemented that ensure the safety of a resident who may wander; 2. There is a means of exiting the facility for a resident who does not have a key, special knowledge for egress, or the ability to expend increased physical effort that meets one of the following: a. Provides access to an outside area that: i. Allows the resident to be at least 30 feet away from the facility that is secure, and ii. Monitors or alerts employees of the egress of a resident from the facility; b. Provides access to an outside area: i. From which a resident may exit to a location at least 30 feet away from the facility that is secure, and ii. Monitors or alerts employees of the egress of a resident from the facility; or c. Uses a mechanism that meets the Special Egress-Control Devices provisions in the International Building Code incorporated by reference in R9-10-104.01; and
    View provider’s plan of correction (opens a new tab)

    Provider-listed correction date: Oct 28, 2025. A provider’s plan does not establish agency-confirmed correction.

Read official report (opens a new tab)
Complaint · Compliance (Annual)

2 deficiencies cited

The agency cited 2 deficiencies concerning Medication services. Read the official report for the inspector’s evidence and scope.

Findings and correction information
  • Medication servicesR9-10-816.B.3.a
    Cited requirement:B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: a. Is administered by an individual under direction of a medical practitioner,

    Correction information is not available in the records reviewed.

  • R9-10-818.D.2.f
    Cited requirement:D. When a resident has an accident, emergency, or injury that results in the resident needing medical services, a manager shall ensure that a caregiver or an assistant caregiver: 2. Documents the following: f. Any action taken to prevent the accident, emergency, or injury from occurring in the future.

    Correction information is not available in the records reviewed.

Read official report (opens a new tab)
Enforcement history (1)

An enforcement case’s status does not independently confirm correction of every inspection finding.

These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.

A few helpful answers

What kinds of care does Caring Hearts Senior Care LLC offer?

Caring Hearts Senior Care LLC offers assisted living. Confirm which services can meet your needs directly with the community.

Can I book a tour here?

A local advisor can help with tour questions and next steps. Tour preferences are requests; appointments need community confirmation. Call the community directly at (206) 816-4564 for appointments. The community must confirm any booking.

What does the review count include?

The total includes ratings with and without written comments. A written summary appears when available. Reviews reflect personal experiences and should be considered alongside a visit and a conversation with the community.

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