Complaint
No deficiencies cited in this inspection
The agency recorded no deficiencies in this inspection. This result applies to the matters examined on that visit.
Read official report (opens a new tab)GlenOakLIVING
Community photos coming soonBest Assisted Living Of Surprise
Assisted living home
A GlenOak Living community guide
13846 West Crocus Drive, Surprise, AZ 85379
Contact Best Assisted Living Of Surprise directly · (480) 842-6868Pricing & living options
Ask GlenOak about pricingGET TO KNOW THE COMMUNITY
About Best Assisted Living Of Surprise
Best Assisted Living Of Surprise is an assisted living home in Surprise, Arizona, at 13846 West Crocus Drive. This residential setting is an option for families comparing smaller assisted living homes in the area. Ask about current room availability, the daily routine, and support for your individual care needs.
Assisted living home
Surprise
EXPERIENCES THAT HELP YOU CHOOSE
Community reviews
The Google listing has not been verified for this community.
PLAN WITH A CLEARER BUDGET
Pricing & living options
No cost or obligation to request current pricing.
Room options
Room types and layouts have not been confirmed for this profile.
Regional starting-cost estimate
Assisted living · Phoenix-area reference
About $5,050 per monthA regional starting-cost reference, not a quote from Best Assisted Living Of Surprise. Care, room choices, and fees can change your total.
Home-based care costs may differ from this regional reference.
Prices are estimates and may vary.
Estimate checked September 25, 2026.
Prices are estimates and may vary.
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GlenOak Senior Advisors
COME TAKE A LOOK
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A visit is the best way to get a feel for Best Assisted Living Of Surprise. Share your visit preferences with GlenOak. We'll follow up about next steps.
Arizona time. These are preferences, not available appointments. The community must confirm.
THE DETAILS OF EVERYDAY LIFE
Amenities & services
Dining & household services
- Mealsunspecified frequency; care-category assumption, not an observed fact
- Housekeepingunspecified frequency; care-category assumption, not an observed fact
- Laundry serviceunspecified frequency; care-category assumption, not an observed fact
Activities & transportation
- Organized activitiesunspecified frequency; care-category assumption, not an observed fact
AROUND THE NEIGHBORHOOD
Location
13846 West Crocus Drive, Surprise, AZ 85379
Surprise · Maricopa County
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GLENOAK SENIOR ADVISORS
Ask about pricing & availability
Ask GlenOak about care options, total costs and current openings at Best Assisted Living Of Surprise.
Community at a glance
- Care options
- Assisted living
- Location
- 13846 West Crocus Drive, Surprise
- County
- Maricopa
OFFICIAL ARIZONA RECORDS
Safety, licensing & inspections
Arizona Department of Health Services records help explain licensing, inspection findings and enforcement history.
License details
- License number
- AL9366H
- Recorded license status
- Active
- Licensed category
- Assisted Living Home
- Licensed maximum
- 8 residents
- Licensee
- BEST ASSISTED LIVING OF SURPRISE, L.L.C.
- Current term began
- Jun 1, 2026
- Recorded expiration
- May 31, 2027
- Originally licensed
- Jun 20, 2014
Licensed services: Directed care services (licensed maximum 8); Personal care services; Supervisory care services.
Capacity is the licensed maximum, not available rooms. Status and dates reflect the records checked on Sep 27, 2026.
Recent inspections
Records checked Sep 27, 2026 · Requested history: Sep 27, 2023–Sep 27, 2026
Complaint
6 deficiencies cited
The agency cited 6 deficiencies concerning Policies and procedures, Tuberculosis clearance, Staff qualifications and training, Medication services. Read the official report for the inspector’s evidence and scope.
Findings and correction information
- R9-10-803.A.9
Cited requirement:A. A governing authority shall: 9. Ensure compliance with A.R.S. § 36-411.
Correction information is not available in the records reviewed.
- Policies and proceduresR9-10-803.C.1.m
Cited requirement:C. A manager shall ensure that policies and procedures are: 1. Established, documented, and implemented to protect the health and safety of a resident that: m. Cover methods by which the assisted living facility is aware of the general or specific whereabouts of a resident, based on the level of assisted living services provided to the resident and the assisted living services the assisted living facility is authorized to provide;
Correction information is not available in the records reviewed.
- Tuberculosis clearanceR9-10-806.A.8.a-b
Cited requirement:A. A manager shall ensure that: 8. A manager, a caregiver, and an assistant caregiver, or an employee or a volunteer who has or is expected to have more than eight hours per week of direct interaction with residents, provides evidence of freedom from infectious tuberculosis: a. On or before the date the individual begins providing services at or on behalf of the assisted living facility, and b. As specified in R9-10-113;
Correction information is not available in the records reviewed.
- Staff qualifications and trainingR9-10-806.A.10
Cited requirement:A. A manager shall ensure that: 10. Before providing assisted living services to a resident, a manager or caregiver provides current documentation of first aid training and cardiopulmonary resuscitation training certification specific to adults.
Correction information is not available in the records reviewed.
- Medication servicesR9-10-816.F.3.a
Cited requirement:F. When medication is stored by an assisted living facility, a manager shall ensure that: 3. Policies and procedures are established, documented, and implemented for: a. Receiving, storing, inventorying, tracking, dispensing, and discarding medication including expired medication;
Correction information is not available in the records reviewed.
- R9-10-818.D.1
Cited requirement:D. When a resident has an accident, emergency, or injury that results in the resident needing medical services, a manager shall ensure that a caregiver or an assistant caregiver: 1. Immediately notifies the resident's emergency contact and primary care provider; and
Correction information is not available in the records reviewed.
Complaint · Compliance (Annual)
7 deficiencies cited
The agency cited 7 deficiencies concerning Policies and procedures, Tuberculosis clearance, Staff qualifications and training, Medication services. Read the official report for the inspector’s evidence and scope.
Findings and correction information
- R9-10-803.A.9
Cited requirement:A. A governing authority shall: 9. Ensure compliance with A.R.S. § 36-411.
Correction information is not available in the records reviewed.
- Policies and proceduresR9-10-803.C.1.m
Cited requirement:C. A manager shall ensure that policies and procedures are: 1. Established, documented, and implemented to protect the health and safety of a resident that: m. Cover methods by which the assisted living facility is aware of the general or specific whereabouts of a resident, based on the level of assisted living services provided to the resident and the assisted living services the assisted living facility is authorized to provide;
Correction information is not available in the records reviewed.
- Tuberculosis clearanceR9-10-806.A.8.a-b
Cited requirement:A. A manager shall ensure that: 8. A manager, a caregiver, and an assistant caregiver, or an employee or a volunteer who has or is expected to have more than eight hours per week of direct interaction with residents, provides evidence of freedom from infectious tuberculosis: a. On or before the date the individual begins providing services at or on behalf of the assisted living facility, and b. As specified in R9-10-113;
Correction information is not available in the records reviewed.
- Staff qualifications and trainingR9-10-806.A.10
Cited requirement:A. A manager shall ensure that: 10. Before providing assisted living services to a resident, a manager or caregiver provides current documentation of first aid training and cardiopulmonary resuscitation training certification specific to adults.
Correction information is not available in the records reviewed.
- Policies and proceduresR9-10-815.F.1
Cited requirement:F. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 1. Policies and procedures are established, documented, and implemented that ensure the safety of a resident who may wander;
Correction information is not available in the records reviewed.
- Medication servicesR9-10-816.F.3.a
Cited requirement:F. When medication is stored by an assisted living facility, a manager shall ensure that: 3. Policies and procedures are established, documented, and implemented for: a. Receiving, storing, inventorying, tracking, dispensing, and discarding medication including expired medication;
Correction information is not available in the records reviewed.
- R9-10-818.D.1
Cited requirement:D. When a resident has an accident, emergency, or injury that results in the resident needing medical services, a manager shall ensure that a caregiver or an assistant caregiver: 1. Immediately notifies the resident's emergency contact and primary care provider; and
Correction information is not available in the records reviewed.
Enforcement history (2)
- Enforcement record · Closed (Complete)
View official action 00112413 (opens a new tab) - Enforcement record · Closed (Complete)
View official action 00122745 (opens a new tab)
An enforcement case’s status does not independently confirm correction of every inspection finding.
These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.
A few helpful answers
What kinds of care does Best Assisted Living Of Surprise offer?
Best Assisted Living Of Surprise offers assisted living. Confirm which services can meet your needs directly with the community.
Can I book a tour here?
A local advisor can help with tour questions and next steps. Tour preferences are requests; appointments need community confirmation. Call the community directly at (480) 842-6868 for appointments. The community must confirm any booking.
What does the review count include?
The total includes ratings with and without written comments. A written summary appears when available. Reviews reflect personal experiences and should be considered alongside a visit and a conversation with the community.
About this listing
Community information is provided for research. Confirm current prices, services and openings with the community. GlenOak connects families with local advisor partners. Claiming a listing does not verify every fact.
GlenOak may receive a fee or a share of a placement fee from a local advisor partner after a completed move-in. There is no charge from GlenOak to browse or submit a request.
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