Alaga Residential Assisted Living LLC is an assisted living home in Surprise, Arizona, at 24090 North 165th Drive. This residential setting is an option for families comparing smaller assisted living homes in the area. Ask about current room availability, the daily routine, and support for your individual care needs.
Assisted living home
Surprise
EXPERIENCES THAT HELP YOU CHOOSE
Community reviews
5.0/ 5
8 ratings · Google Maps
Checked
Selected Google reviews
These are the reviews returned by Google, not the complete review history. Reviewer opinions are not independently verified by GlenOak.
Andy Mein · 5 / 5 ·
Thank you, Gloria, for taking such wonderful care of Carrie, my wife of 56 years! You really were her angel! She loved you! You could sing with her, joke with her, exercise with her, pray with her! You could make her happy, during the most difficult time of her life. I came to visit almost every day, twice a day! She was always clean, in clean bedclothes, in a clean bed, in a clean room. If I happened to come during mealtime-you would be feeding her, patiently. You would ask, "How do you like it, Carrie?" We laughed one time when she responded, "delicious!" Or you would tell her, " your boyfriend is here, Carrie!" And, as hard as it was for her, it made Carrie smile when I walked up to her bed. Carrie was the most important thing in my life. I loved her, and still love her, so much! I entrusted her with Gloria, and am so glad to have done so. Gloria never let me down, and I would do it again, and again! Gloria-Thank you for being there for us!
I am another assisted living homeowner in the area and I refer families to Gloria (the owner) when I don’t have a vacancy. Alaga is my first choice for assisted living homes in Surprise when I try to find a home for a family. The home is beautiful and the staff keep it very clean. The whole staff are incredibly friendly and go out of their way to help the residents. The residents always seem happy and active, which tells you Gloria and her employees do a great job.
Alaga Residential Assisted Living was recommended by a hospice team that evaluated our mother at a rehabilitation facility. It was determined her dementia was getting worse, along with her increased poor health and the loss of independent mobility. Our family was told it would be in Mom's best interest to find a permanent nursing or care home because she would need round-the-clock care by professionals. After touring Alaga and meeting Gloria and her staff, we felt comfortable with the move. Gloria is wonderful and so is her staff. Gloria has a very clean and inviting home, and she's very organized with paperwork and medication schedules. They keep only 5-6 residents versus a larger facility, so Gloria and her team are able to be more attentive to their residents' needs. This was very important to us as Mom's memory was fading quickly, and it was crucial to surround her with familiar faces to keep her confusion to a minimum. The staff is very friendly, and they maintain a pleasant environment.
Gloria works well with various hospice teams and has some great connections in the medical field. When our mom arrived to live out the last 7 months of her life, Gloria and her team (especially Lili) worked in harmony with True North Hospice. Both groups were compassionate and patient with our mom. Even though we visited often, the hospice team and Gloria always kept in contact and provided updates. It's never easy losing a loved one, but our family is very grateful our mom was well taken care of at this assisted living residence.
Immediately after touring Alaga Group Home and meeting Gloria and her staff, I knew this was the right place for my senior father, who suffered with dementia. They took exceptional care of him and connected us with hospice services as needed. Gloria provided us with daily updates which was important since my siblings and I lived out of state. She took the time to explain his needs and care with us and was extremely caring and compassionate with my father’s lady friend. I would highly recommend Alaga Residential Assisted Living Group Home!
I couldn’t have been happier with the care my mother received. The meals were home cooked and healthy. They got my mother up and made sure she was involved with the other residents. It was also a very clean home environment! We were very satisfied, I highly recommend this location.
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THE DETAILS OF EVERYDAY LIFE
Amenities & services
Dining & household services
Mealsunspecified frequency; care-category assumption, not an observed fact
Housekeepingunspecified frequency; care-category assumption, not an observed fact
Laundry serviceunspecified frequency; care-category assumption, not an observed fact
Activities & transportation
Organized activitiesunspecified frequency; care-category assumption, not an observed fact
The agency cited 2 deficiencies concerning Service Plans. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Service PlansR9-10-808.A.3.a
Cited requirement:R9-10-808.A.3.a. Service Plans A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 3. Includes the following: a. A description of the resident's medical or health problems, including physical, behavioral, cognitive, or functional conditions or impairments;
Provider-listed correction date: Jun 19, 2025. A provider’s plan does not establish agency-confirmed correction.
Service PlansR9-10-808.E.1-4
Cited requirement:R9-10-808.E.1-4. Service Plans E. A manager shall ensure that: 1. Daily social, recreational, or rehabilitative activities are planned according to residents' preferences, needs, and abilities; 2. A calendar of planned activities is: a. Prepared at least one week in advance of the date the activity is provided, b. Posted in a location that is easily seen by residents, c. Updated as necessary to reflect substitutions in the activities provided, and d. Maintained for at least 12 months after the last scheduled activity; 3. Equipment and supplies are available and accessible to accommodate a resident who chooses to participate in a planned activity; and 4. Multiple media sources, such as daily newspapers, current magazines, internet sources, and a variety of reading materials, are available and accessible to a resident to maintain the resident's continued awareness of current news, social events, and other noteworthy information.
These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.
What kinds of care does Alaga Residential Assisted Living LLC offer?
Alaga Residential Assisted Living LLC offers assisted living. Confirm which services can meet your needs directly with the community.
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