A Place For Your Loved Ones II is an assisted living home in Surprise, Arizona, at 18429 West Caribbean Lane. This residential setting is an option for families comparing smaller assisted living homes in the area. Ask about current room availability, the daily routine, and support for your individual care needs.
Assisted living home
Surprise
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Community reviews
5.0/ 5
18 ratings · Google Maps
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Selected Google reviews
These are the reviews returned by Google, not the complete review history. Reviewer opinions are not independently verified by GlenOak.
Jo Ann Wilson · 5 / 5 ·
I give 5 stars to the ANC group home in Surprise, AZ. First and most important of all, the owners and caregivers are caring, kind and trustworthy people. The home is clean and safe. My husband has been there for a year and a half. He is in excellent hands. The food is pleasantly served and looks and smells delicious. I have heard no complaints, just compliments to the chef. Kate, Inghram, Lorna and Randy are easy to communicate with and always accessible. I consider them as friends.
KIND PEOPLE...CLEAN HOME...HIGHLY RECOMMENDED
ANC Assisted Living has been a wonderful living experience for my aunt. She has lived there for almost 4 years and we absolutely love it. The home is beautiful and cozy and very very clean .The caregivers are wonderful and take very good care of all her needs. Roger is very special .He takes her for morning walks and also does a fabulous job styling her hair and giving her manicures which helps her feel good physically and mentally. The one thing I really like us that it feels like a home and that is so important to our loved ones. I would highly recommend ANC Assisted Living .I know my aunt is happy and well cared for!
My Mother spent the last three years of her life here, and she could not have been at a better place. I am 375 miles away in Los Angeles, but I never had to worry at all about my Mom, during her stay at ANC. She was treated like treasured family, and she received the best possible care during her entire time here. Ingraham and Kate are the best of the best! They always make sure the residents receive three great solid meals every day, and the absolute best in personal care; if I could give it more than five stars, I would! They only hire the finest as on-site staff. The home is always immaculately clean and safe, and the residents have plenty of personal privacy during their stay. I can't recommend this home highly enough; I couldn't have been happier with my Mom being anywhere else--and what's more, she was always happy and very comfortable being here. There is no better place for your loved one's special care than ANC, anywhere in Arizona, and probably anywhere in the country!
ANC assisted living is a home away from home for the resident. The home itself is very homey, very clean, interiors is very nice and that what makes the place homey. The staff are very attentive and dependable, they will make all the efforts to make your stay a very pleasant one. The caregivers are superb and will go out of their way. The facility has activities for the residents and the food that they serve are really appetizing.
I am a hospice nurse, who has been going to ANC Assisted Living for about four years. This is a very nice home with excellent staff, who gives great care and are kind and helpful to both patients and their families. Patients are clean and well cared for and they meet each of their individual needs. I would recommend this group home to my family or anyone.
The agency cited 1 deficiency concerning Residency and Residency Agreements. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Residency and Residency AgreementsR9-10-807.H.1-5
Cited requirement:R9-10-807.H.1-5. Residency and Residency Agreements H. A manager shall ensure that the written notice of termination of residency in subsection (G) includes: 1. The date of notice; 2. The reason for termination; 3. The policy for refunding fees, charges, or deposits; 4. The deposition of a resident’s fees, charges, and deposits; and 5. Contact information for the State Long-Term Care Ombudsman.
The agency cited 9 deficiencies concerning Medication services, Tuberculosis clearance, Personnel, Service Plans, Medication Services, Food refrigeration and other requirements. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Medication servicesA.R.S. § 36-420.04.A.1-9
Cited requirement:A.R.S. § 36-420.04.A.1-9. Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A. An assisted living center or assisted living home that contacts an emergency responder on behalf of a resident shall provide to the emergency responder a written document that includes all of the following: 1. The reason or reasons the emergency responder was requested on behalf of the resident. 2. Whether the resident receives medication services and, if the resident has provided this information to the assisted living center or assisted living home, a list of all the resident's prescription and over-the-counter medications, their dosages and how frequently they are administered. 3. The name, address and telephone number of the resident's current pharmacy. 4. A list of any known allergies to any medications, additives, preservatives or materials like latex or adhesive. 5. The name and contact information for the resident's primary care physician and power of attorney or authorized representative. 6. Basic information about the resident's physical and mental conditions and basic medical history, such as having diabetes or a pacemaker or expe…
Provider-listed correction date: Jan 6, 2026. A provider’s plan does not establish agency-confirmed correction.
Tuberculosis clearanceR9-10-113.A.1-2
Cited requirement:R9-10-113.A.1-2. Tuberculosis Screening A. If a health care institution is subject to the requirements of this Section, as specified in an Article in this Chapter, the health care institution's chief administrative officer shall ensure that the health care institution establishes, documents, and implements tuberculosis infection control activities that: 1. Are consistent with recommendations in Tuberculosis Screening, Testing, and Treatment of U.S. Health Care Personnel: Recommendations from the National Tuberculosis Controllers Association and CDC, 2019, published by the U.S. Department of Health and Human Services, Atlanta, GA 30333, available at https://www.cdc.gov/mmwr/volumes/68/wr/mm6819a3.htm, incorporated by reference, on file with the Department, and including no future editions or amendments; and 2. Include: a. For each individual who is employed by the health care institution, provides volunteer services for the health care institution, or is admitted to the health care institution and who is subject to the requirements of this Section, screening, on or before the date specified in the applicable Article of this Chapter, that consists of: i. Assessing risks of prior exp…
Provider-listed correction date: Jan 8, 2026. A provider’s plan does not establish agency-confirmed correction.
PersonnelR9-10-806.A.10
Cited requirement:R9-10-806.A.10. Personnel A. A manager shall ensure that: 10. Before providing assisted living services to a resident, a manager or caregiver provides current documentation of first aid training and cardiopulmonary resuscitation training certification specific to adults.
Provider-listed correction date: Jan 7, 2026. A provider’s plan does not establish agency-confirmed correction.
Service PlansR9-10-808.A.3.c
Cited requirement:R9-10-808.A.3.c. Service Plans A. Except as required in subsection (B), a manager shall ensure that a resident has a service plan that is established, documented, and implemented that: 3. Includes the following: c The amount, type, and frequency of assisted living services and ancillary services being provided to the resident, including medication administration or assistance in the self-administration of medication;
Provider-listed correction date: Jan 7, 2026. A provider’s plan does not establish agency-confirmed correction.
Service PlansR9-10-808.C.1.g
Cited requirement:R9-10-808.C.1.g. Service Plans C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident’s medical record; and
Provider-listed correction date: Jan 6, 2026. A provider’s plan does not establish agency-confirmed correction.
Medication ServicesR9-10-817.B.3.b
Cited requirement:R9-10-817.B.3.b. Medication Services B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: b. Is administered in compliance with a medication order, and
Provider-listed correction date: Jan 6, 2026. A provider’s plan does not establish agency-confirmed correction.
Medication ServicesR9-10-817.F.2
Cited requirement:R9-10-817.F.2. Medication Services F. When medication is stored by an assisted living facility, a manager shall ensure that: 2. Medication is stored according to the instructions on the medication container; and
Provider-listed correction date: Jan 7, 2026. A provider’s plan does not establish agency-confirmed correction.
Food refrigerationR9-10-818.C.4.a
Cited requirement:R9-10-818.C.4.a. Food Services C. A manager shall ensure that food is obtained, prepared, served, and stored as follows: 4. Potentially hazardous food is maintained as follows: a. Foods requiring refrigeration are maintained at 41° F or below; and
Provider-listed correction date: Jan 7, 2026. A provider’s plan does not establish agency-confirmed correction.
Physical Plant StandardsR9-10-821.D.4.b.i-ii
Cited requirement:R9-10-821.D.4.b.i-ii. Physical Plant Standards D. A manager shall ensure that: 4. A resident’s sleeping area: b. Is not used as a passageway to a common area, another sleeping area, or common bathroom unless the resident’s sleeping area: i. Was used as a passageway to a common area, another sleeping area, or common bathroom before October 1, 2013; and ii. Written consent is obtained from the resident or the resident’s representative;
The agency cited 3 deficiencies concerning Tuberculosis clearance, Medication services, Resident records. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Tuberculosis clearanceR9-10-807.I.2
Cited requirement:I. A manager shall provide the following to a resident when the manager provides the written notice of termination of residency in subsection (G): 2. Documentation of the resident's freedom from infectious tuberculosis.
Correction information is not available in the records reviewed.
Medication servicesR9-10-808.A.1-5
Cited requirement:A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 1. Is completed no later than 14 calendar days after the resident's date of acceptance; 2. Is developed with assistance and review from: a. The resident or resident's representative, b. The manager, and c. Any individual requested by the resident or the resident's representative; 3. Includes the following: a. A description of the resident's medical or health problems, including physical, behavioral, cognitive, or functional conditions or impairments; b. The level of service the resident is expected to receive; c. The amount, type, and frequency of assisted living services being provided to the resident, including medication administration or assistance in the self-administration of medication; d. For a resident who requires intermittent nursing services or medication administration, review by a nurse or medical practitioner; e. For a resident who requires behavioral care: i. Any of the following that is necessary to provide assistance with the resident's psychosocial interactions to manage the resident's behavior: (1) The psychosocial interactions or behaviors for which…
Correction information is not available in the records reviewed.
Resident recordsR9-10-809.C.2.a-c
Cited requirement:C. Except for a transfer of a resident due to an emergency, a manager shall ensure that: 2. According to policies and procedures: a. An evaluation of the resident is conducted before the transfer; b. Information from the resident's medical record, including orders that are in effect at the time of the transfer, is provided to a receiving health care institution; and c. A caregiver explains risks and benefits of the transfer to the resident or the resident's representative; and
Correction information is not available in the records reviewed.
An enforcement case’s status does not independently confirm correction of every inspection finding.
These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.
What kinds of care does A Place For Your Loved Ones II offer?
A Place For Your Loved Ones II offers assisted living. Confirm which services can meet your needs directly with the community.
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