Assisted living

Sun City Care LLC

Assisted living home

A GlenOak Living community guide

20032 North Signal Butte Circle, Sun City, AZ 85373

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GET TO KNOW THE COMMUNITY

About Sun City Care LLC

Sun City Care LLC is an assisted living home in Sun City, Arizona, at 20032 North Signal Butte Circle. This residential setting is an option for families comparing smaller assisted living homes in the area. Ask about current room availability, the daily routine, and support for your individual care needs.

Assisted living home
Sun City

EXPERIENCES THAT HELP YOU CHOOSE

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PLAN WITH A CLEARER BUDGET

Pricing & living options

No cost or obligation to request current pricing.

Room options

Room types and layouts have not been confirmed for this profile.

Regional starting-cost estimate

Assisted living · Phoenix-area reference

About $5,050 per month

A regional starting-cost reference, not a quote from Sun City Care LLC. Care, room choices, and fees can change your total.

Home-based care costs may differ from this regional reference.

Prices are estimates and may vary.

Estimate checked September 25, 2026.

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COME TAKE A LOOK

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THE DETAILS OF EVERYDAY LIFE

Amenities & services

Dining & household services

  • Mealsunspecified frequency; care-category assumption, not an observed fact
  • Housekeepingunspecified frequency; care-category assumption, not an observed fact
  • Laundry serviceunspecified frequency; care-category assumption, not an observed fact

Activities & transportation

  • Organized activitiesunspecified frequency; care-category assumption, not an observed fact

AROUND THE NEIGHBORHOOD

Location

20032 North Signal Butte Circle, Sun City, AZ 85373

Sun City · Maricopa County

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Community at a glance

Care options
Assisted living
Location
20032 North Signal Butte Circle, Sun City
County
Maricopa

OFFICIAL ARIZONA RECORDS

Safety, licensing & inspections

Arizona Department of Health Services records help explain licensing, inspection findings and enforcement history.

License details

License number
AL12585H
Recorded license status
Active
Licensed category
Assisted Living Home
Licensed maximum
10 residents
Licensee
SUN CITY CARE LLC
Current term began
Jul 20, 2026
Recorded expiration
Jul 19, 2027
Originally licensed
Jul 20, 2023

Licensed services: Directed care services (licensed maximum 10); Personal care services; Supervisory care services.

Capacity is the licensed maximum, not available rooms. Status and dates reflect the records checked on Sep 27, 2026.

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Recent inspections

Records checked Sep 27, 2026 · Requested history: Sep 27, 2023–Sep 27, 2026

Complaint

26 deficiencies cited

The agency cited 26 deficiencies concerning Fall-prevention training, Health care institutions; cardiopulmonary resuscitation; first aid; immunity; falls; definition, Administration, Personnel, Tuberculosis clearance, Service Plans and other requirements. Read the official report for the inspector’s evidence and scope.

Findings and correction information
  • Fall-prevention trainingA.R.S. § 36-420.01.A
    Cited requirement:A.R.S. § 36-420.01.A. Health care institutions; fall prevention and fall recovery; training programs; definition A. Each health care institution shall develop and administer a training program for all staff regarding fall prevention and fall recovery. The training program shall include initial training and continued competency training in fall prevention and fall recovery. A health care institution may use information and training materials from the department's Arizona falls prevention coalition in developing the training program.

    Correction information is not available in the records reviewed.

  • Health care institutions; cardiopulmonary resuscitation; first aid; immunity; falls; definitionA.R.S. § 36-420.B.2
    Cited requirement:A.R.S. § 36-420.B.2. Health care institutions; cardiopulmonary resuscitation; first aid; immunity; falls; definition B. Each health care institution: 2. Shall provide appropriate first aid in accordance with its certification training for first aid before the arrival of emergency medical services to a resident who is in distress and to a noninjured resident who has fallen, appears to be uninjured and is unable to reasonably recover independently. The first aid shall be in accordance with the resident's advance directives, if known. Staff who are certified in first aid shall be available at all times.

    Correction information is not available in the records reviewed.

  • AdministrationR9-10-803.A.3.b.i-ii
    Cited requirement:R9-10-803.A.3.b.i-ii. Administration A. A governing authority shall: 3. Designate, in writing, a manager who: b. Except for the manager of an adult foster care home, has either a: i. Certificate as an assisted living facility manager issued under A.R.S. § 36-446.04(C), or ii. A temporary certificate as an assisted living facility manager issued under A.R.S. § 36-446.06;

    Correction information is not available in the records reviewed.

  • AdministrationR9-10-803.A.9
    Cited requirement:R9-10-803.A.9. Administration A. A governing authority shall: 9. Ensure compliance with A.R.S. § 36-411 and

    Correction information is not available in the records reviewed.

  • AdministrationR9-10-803.B.3.a-b
    Cited requirement:R9-10-803.B.3.a-b. Administration B. A manager: 3. Except as provided in subsection (A)(6), designates, in writing, a caregiver who is: a. At least 21 years of age, and b. Present on the assisted living facility’s premises and accountable for the assisted living facility when the manager is not present on the assisted living facility premises.

    Correction information is not available in the records reviewed.

  • AdministrationR9-10-803.J.1-6
    Cited requirement:R9-10-803.J.1-6. Administration J. If a manager has a reasonable basis, according to A.R.S. § 46- 454, to believe abuse, neglect or exploitation has occurred on the premises or while a resident is receiving services from an assisted living facility’s manager, caregiver, or assistant caregiver, the manager shall: 1. If applicable, take immediate action to stop the suspected abuse, neglect, or exploitation; 2. Report the suspected abuse, neglect, or exploitation of the resident according to A.R.S. § 46-454; 3. Document: a. The suspected abuse, neglect, or exploitation; b. Any action taken according to subsection (J)(1); and c. The report in subsection (J)(2); 4. Maintain the documentation in subsection (J)(3) for at least 12 months after the date of the report in subsection(J)(2); 5. Initiate an investigation of the suspected abuse, neglect, or exploitation and document the following information within five working days after the report required in subsection (J)(2): a. The dates, times, and description of the suspected abuse, neglect, or exploitation; b. A description of any injury to the resident related to the suspected abuse or neglect and any change to the resident’s physical, …

    Correction information is not available in the records reviewed.

  • PersonnelR9-10-806.A.4.a-b
    Cited requirement:R9-10-806.A.4.a-b. Personnel A. A manager shall ensure that: A caregiver’s or assistant caregiver’s skills and knowledge are verified and documented: a. Before the caregiver or assistant caregiver provides physical health services or behavioral health services, and b. According to policies and procedures;

    Correction information is not available in the records reviewed.

  • PersonnelR9-10-806.A.7
    Cited requirement:R9-10-806.A.7. Personnel A. A manager shall ensure that: 7. Documentation is maintained for at least 12 months after the last date on the documentation of the caregivers and assistant caregivers working each day, including the hours worked by each;

    Correction information is not available in the records reviewed.

  • Tuberculosis clearanceR9-10-806.A.8.a-b
    Cited requirement:R9-10-806.A.8.a-b. Personnel A. A manager shall ensure that: 8. A manager, a caregiver, and an assistant caregiver, or an employee or a volunteer who has or is expected to have more than eight hours per week of direct interaction with residents, provides evidence of freedom from infectious tuberculosis: a. On or before the date the individual begins providing services at or on behalf of the assisted living facility, and b. As specified in R9-10-113;

    Correction information is not available in the records reviewed.

  • PersonnelR9-10-806.A.9
    Cited requirement:R9-10-806.A.9. Personnel A. A manager shall ensure that: 9. Before providing assisted living services to a resident, a caregiver or an assistant caregiver receives orientation that is specific to the duties to be performed by the caregiver or assistant caregiver; and

    Correction information is not available in the records reviewed.

  • PersonnelR9-10-806.A.10
    Cited requirement:R9-10-806.A.10. Personnel A. A manager shall ensure that: 10. Before providing assisted living services to a resident, a manager or caregiver provides current documentation of first aid training and cardiopulmonary resuscitation training certification specific to adults.

    Correction information is not available in the records reviewed.

  • Tuberculosis clearanceR9-10-806.C.1.a-c
    Cited requirement:R9-10-806.C.1.a-c. Personnel C. A manager shall ensure that a personnel record for each employee or volunteer: 1. Includes: a. The individual’s name, date of birth, and contact telephone number; b. The individual’s starting date of employment or volunteer service and, if applicable, the ending date; and c. Documentation of: i. The individual’s qualifications, including skills and knowledge applicable to the individual’s job duties; ii. The individual’s education and experience applicable to the individual’s job duties; iii. The individual’s completed orientation and in-service education required by policies and procedures; iv. The individual’s license or certification, if the individual is required to be licensed or certified in this Article or in policies and procedures; v. If the individual is a behavioral health technician, clinical oversight required in R9-10-115; vi. Evidence of freedom from infectious tuberculosis, if required for the individual according to subsection (A)(8); vii. Cardiopulmonary resuscitation training, if required for the individual in this Article or policies and procedures; viii First aid training, if required for the individual in this Article or polici…

    Correction information is not available in the records reviewed.

  • Service PlansR9-10-808.A.3.c
    Cited requirement:R9-10-808.A.3.c. Service Plans A. Except as required in subsection (B), a manager shall ensure that a resident has a service plan that is established, documented, and implemented that: 3. Includes the following: c The amount, type, and frequency of assisted living services and ancillary services being provided to the resident, including medication administration or assistance in the self-administration of medication;

    Correction information is not available in the records reviewed.

  • Service PlansR9-10-808.C.1.a
    Cited requirement:R9-10-808.C.1.a. Service Plans C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: a. Provides a resident with the assisted living services in the resident’s service plan;

    Correction information is not available in the records reviewed.

  • Service PlansR9-10-808.C.1.g
    Cited requirement:R9-10-808.C.1.g. Service Plans C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident’s medical record; and

    Correction information is not available in the records reviewed.

  • Resident RightsR9-10-810.B.1
    Cited requirement:R9-10-810.B.1. Resident Rights B. A manager shall ensure that: 1. A resident is treated with dignity, respect, and consideration;

    Correction information is not available in the records reviewed.

  • Medical RecordsR9-10-811.A.5
    Cited requirement:R9-10-811.A.5. Medical Records A. A manager shall ensure that: 5. A resident’s medical record is protected from loss, damage, or unauthorized use.

    Correction information is not available in the records reviewed.

  • Medical RecordsR9-10-811.C.13.a-d
    Cited requirement:R9-10-811.C.13.a-d. Medical Records C. A manager shall ensure that a resident’s medical record contains: 13. Documentation of medication administered to the resident or for which the resident received assistance in the self-administration of medication that includes: a. The date and time of administration or assistance; b. The name, strength, dosage, and route of administration; c. The name and signature of the individual administering or providing assistance in the self-administration of medication; and d. An unexpected reaction the resident has to the medication;

    Correction information is not available in the records reviewed.

  • Personal Care ServicesR9-10-814.E
    Cited requirement:R9-10-814.E. Personal Care Services E. A manager shall ensure that a bell, intercom, or other mechanical means to alert employees to a resident’s needs or emergencies is available and accessible in a bedroom or residential unit being used by a resident receiving personal care services.

    Correction information is not available in the records reviewed.

  • Directed Care ServicesR9-10-815.F.2.a-c
    Cited requirement:R9-10-815.F.2.a-c. Directed Care Services F. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 1. Policies and procedures are established, documented, and implemented that ensure the safety of a resident who may wander; 2. There is a means of exiting the facility for a resident who does not have a key, special knowledge for egress, or the ability to expend increased physical effort that meets one of the following: a. Provides access to an outside area that: i. Allows the resident to be at least 30 feet away from the facility that is secure, and ii. Monitors or alerts employees of the egress of a resident from the facility; b. Provides access to an outside area: i. From which a resident may exit to a location at least 30 feet away from the facility that is secure, and ii. Monitors or alerts employees of the egress of a resident from the facility; or c. Uses a mechanism that meets the Special Egress-Control Devices provisions in the International Building Code incorporated by reference in R9-10-104.01; and

    Correction information is not available in the records reviewed.

  • Medication ServicesR9-10-817.B.3.c
    Cited requirement:R9-10-817.B.3.c. Medication Services B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: c. Is documented in the resident’s medical record.

    Correction information is not available in the records reviewed.

  • Medication ServicesR9-10-817.F.1
    Cited requirement:R9-10-817.F.1. Medication Services F. When medication is stored by an assisted living facility, a manager shall ensure that: 1. Medication is stored in a separate locked room, closet, cabinet, or self-contained unit used only for medication storage;

    Correction information is not available in the records reviewed.

  • Food ServicesR9-10-818.A.1.a-e
    Cited requirement:R9-10-818.A.1.a-e. Food Services A. A manager shall ensure that: 1. A food menu: a. Is prepared at least one week in advance, b. Includes the foods to be served each day, c. Is conspicuously posted at least one calendar day before the first meal on the food menu is served, d. Includes any food substitution no later than the morning of the day of meal service with a food substitution, and e. Is maintained for at least 60 calendar days after the last day included in the food menu;

    Correction information is not available in the records reviewed.

  • Food ServicesR9-10-818.A.2
    Cited requirement:R9-10-818.A.2. Food Services A. A manager shall ensure that: 2. Meals and snacks provided by the assisted living facility are served according to posted menus;

    Correction information is not available in the records reviewed.

  • Food ServicesR9-10-818.A.6
    Cited requirement:R9-10-818.A.6. Food Services A. A manager shall ensure that: 6. A resident is provided a diet that meets the resident’s nutritional needs as specified in the resident’s service plan;

    Correction information is not available in the records reviewed.

  • Emergency and Safety StandardsR9-10-819.D.2.a-f
    Cited requirement:R9-10-819.D.2.a-f. Emergency and Safety Standards D. When a resident has an accident, emergency, or injury that results in the resident needing medical services, a manager shall ensure that a caregiver or an assistant caregiver: 2. Documents the following: a. The date and time of the accident, emergency, or injury; b. A description of the accident, emergency, or injury; c. The names of individuals who observed the accident, emergency, or injury; d. The actions taken by the caregiver or assistant caregiver; e. The individuals notified by the caregiver or assistant caregiver; and f. Any action taken to prevent the accident, emergency, or injury from occurring in the future.

    Correction information is not available in the records reviewed.

Read official report (opens a new tab)
Complaint · Compliance (Annual)

22 deficiencies cited

The agency cited 22 deficiencies concerning Fall-prevention training, Medication services, Health care institutions; cardiopulmonary resuscitation; first aid; immunity; falls; definition, Administration, Personnel, Tuberculosis clearance and other requirements. Read the official report for the inspector’s evidence and scope.

Findings and correction information
  • Fall-prevention trainingA.R.S. § 36-420.01.A
    Cited requirement:A.R.S. § 36-420.01.A. Health care institutions; fall prevention and fall recovery; training programs; definition A. Each health care institution shall develop and administer a training program for all staff regarding fall prevention and fall recovery. The training program shall include initial training and continued competency training in fall prevention and fall recovery. A health care institution may use information and training materials from the department's Arizona falls prevention coalition in developing the training program.

    Correction information is not available in the records reviewed.

  • Medication servicesA.R.S. § 36-420.04.A.1-9
    Cited requirement:A.R.S. § 36-420.04.A.1-9. Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A. An assisted living center or assisted living home that contacts an emergency responder on behalf of a resident shall provide to the emergency responder a written document that includes all of the following: 1. The reason or reasons the emergency responder was requested on behalf of the resident. 2. Whether the resident receives medication services and, if the resident has provided this information to the assisted living center or assisted living home, a list of all the resident's prescription and over-the-counter medications, their dosages and how frequently they are administered. 3. The name, address and telephone number of the resident's current pharmacy. 4. A list of any known allergies to any medications, additives, preservatives or materials like latex or adhesive. 5. The name and contact information for the resident's primary care physician and power of attorney or authorized representative. 6. Basic information about the resident's physical and mental conditions and basic medical history, such as having diabetes or a pacemaker or expe…

    Correction information is not available in the records reviewed.

  • A.R.S. § 36-420.04.C
    Cited requirement:A.R.S. § 36-420.04.C. Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document C. Each assisted living center and assisted living home must maintain a standardized form for each resident that includes the information prescribed in subsection A of this section, except for the information prescribed in subsection A, paragraph 1 of this section, which shall be provided at the time the emergency responder is contacted. Each assisted living center and assisted living home shall periodically update this form for each resident as necessary.

    Correction information is not available in the records reviewed.

  • Health care institutions; cardiopulmonary resuscitation; first aid; immunity; falls; definitionA.R.S. § 36-420.B.2
    Cited requirement:A.R.S. § 36-420.B.2. Health care institutions; cardiopulmonary resuscitation; first aid; immunity; falls; definition B. Each health care institution: 2. Shall provide appropriate first aid in accordance with its certification training for first aid before the arrival of emergency medical services to a resident who is in distress and to a noninjured resident who has fallen, appears to be uninjured and is unable to reasonably recover independently. The first aid shall be in accordance with the resident's advance directives, if known. Staff who are certified in first aid shall be available at all times.

    Correction information is not available in the records reviewed.

  • AdministrationR9-10-803.A.9
    Cited requirement:R9-10-803.A.9. Administration A. A governing authority shall: 9. Ensure compliance with A.R.S. § 36-411 and

    Correction information is not available in the records reviewed.

  • PersonnelR9-10-806.A.4.a-b
    Cited requirement:R9-10-806.A.4.a-b. Personnel A. A manager shall ensure that: A caregiver’s or assistant caregiver’s skills and knowledge are verified and documented: a. Before the caregiver or assistant caregiver provides physical health services or behavioral health services, and b. According to policies and procedures;

    Correction information is not available in the records reviewed.

  • PersonnelR9-10-806.A.5.a-c
    Cited requirement:R9-10-806.A.5.a-c. Personnel A. A manager shall ensure that: 5. An assisted living facility has a manager, caregivers, and assistant caregivers with the qualifications, experience, skills, and knowledge necessary to: a. Provide the assisted living services, behavioral health services, behavioral care, and ancillary services in the assisted living facility’s scope of services; b. Meet the needs of a resident; and c. Ensure the health and safety of a resident;

    Correction information is not available in the records reviewed.

  • PersonnelR9-10-806.A.7
    Cited requirement:R9-10-806.A.7. Personnel A. A manager shall ensure that: 7. Documentation is maintained for at least 12 months after the last date on the documentation of the caregivers and assistant caregivers working each day, including the hours worked by each;

    Correction information is not available in the records reviewed.

  • Tuberculosis clearanceR9-10-806.A.8.a-b
    Cited requirement:R9-10-806.A.8.a-b. Personnel A. A manager shall ensure that: 8. A manager, a caregiver, and an assistant caregiver, or an employee or a volunteer who has or is expected to have more than eight hours per week of direct interaction with residents, provides evidence of freedom from infectious tuberculosis: a. On or before the date the individual begins providing services at or on behalf of the assisted living facility, and b. As specified in R9-10-113;

    Correction information is not available in the records reviewed.

  • PersonnelR9-10-806.A.9
    Cited requirement:R9-10-806.A.9. Personnel A. A manager shall ensure that: 9. Before providing assisted living services to a resident, a caregiver or an assistant caregiver receives orientation that is specific to the duties to be performed by the caregiver or assistant caregiver; and

    Correction information is not available in the records reviewed.

  • PersonnelR9-10-806.A.10
    Cited requirement:R9-10-806.A.10. Personnel A. A manager shall ensure that: 10. Before providing assisted living services to a resident, a manager or caregiver provides current documentation of first aid training and cardiopulmonary resuscitation training certification specific to adults.

    Correction information is not available in the records reviewed.

  • PersonnelR9-10-806.B.4.a-b
    Cited requirement:R9-10-806.B.4.a-b. Personnel B. A manager of an assisted living home shall ensure that: 4. At least the manager or a caregiver is present at an assisted living home when a resident is present in the assisted living home and: a. Except for nighttime hours, the manager or caregiver is awake; and b. If the manager or caregiver is not awake during nighttime hours: i. The manager or caregiver can hear and respond to a resident needing assistance; and ii. If the assisted living home is authorized to provide directed care services, policies and procedures are developed, documented, and implemented to establish a process for checking on a resident receiving directed care services during nighttime hours to ensure the resident’s health and safety.

    Correction information is not available in the records reviewed.

  • Tuberculosis clearanceR9-10-806.C.1.a-c
    Cited requirement:R9-10-806.C.1.a-c. Personnel C. A manager shall ensure that a personnel record for each employee or volunteer: 1. Includes: a. The individual’s name, date of birth, and contact telephone number; b. The individual’s starting date of employment or volunteer service and, if applicable, the ending date; and c. Documentation of: i. The individual’s qualifications, including skills and knowledge applicable to the individual’s job duties; ii. The individual’s education and experience applicable to the individual’s job duties; iii. The individual’s completed orientation and in-service education required by policies and procedures; iv. The individual’s license or certification, if the individual is required to be licensed or certified in this Article or in policies and procedures; v. If the individual is a behavioral health technician, clinical oversight required in R9-10-115; vi. Evidence of freedom from infectious tuberculosis, if required for the individual according to subsection (A)(8); vii. Cardiopulmonary resuscitation training, if required for the individual in this Article or policies and procedures; viii First aid training, if required for the individual in this Article or polici…

    Correction information is not available in the records reviewed.

  • Service PlansR9-10-808.A.5.a-d
    Cited requirement:R9-10-808.A.5.a-d. Service Plans A. Except as required in subsection (B), a manager shall ensure that a resident has a service plan that is established, documented, and implemented that: 5. When initially developed and when updated, is signed and dated by: a. The resident or resident’s representative; b. The manager; c. If a review is required in subsection (A)(3)(d), the nurse or medical practitioner who reviewed the service plan; and d. If a review is required in subsection (A)(3)(e)(ii), the medical practitioner or behavioral health professional who reviewed the service plan.

    Correction information is not available in the records reviewed.

  • Service PlansR9-10-808.C.1.g
    Cited requirement:R9-10-808.C.1.g. Service Plans C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident’s medical record; and

    Correction information is not available in the records reviewed.

  • Resident RightsR9-10-810.B.1
    Cited requirement:R9-10-810.B.1. Resident Rights B. A manager shall ensure that: 1. A resident is treated with dignity, respect, and consideration;

    Correction information is not available in the records reviewed.

  • Medical RecordsR9-10-811.C.13.a-d
    Cited requirement:R9-10-811.C.13.a-d. Medical Records C. A manager shall ensure that a resident’s medical record contains: 13. Documentation of medication administered to the resident or for which the resident received assistance in the self-administration of medication that includes: a. The date and time of administration or assistance; b. The name, strength, dosage, and route of administration; c. The name and signature of the individual administering or providing assistance in the self-administration of medication; and d. An unexpected reaction the resident has to the medication;

    Correction information is not available in the records reviewed.

  • Directed Care ServicesR9-10-815.F.2.a-c
    Cited requirement:R9-10-815.F.2.a-c. Directed Care Services F. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 1. Policies and procedures are established, documented, and implemented that ensure the safety of a resident who may wander; 2. There is a means of exiting the facility for a resident who does not have a key, special knowledge for egress, or the ability to expend increased physical effort that meets one of the following: a. Provides access to an outside area that: i. Allows the resident to be at least 30 feet away from the facility that is secure, and ii. Monitors or alerts employees of the egress of a resident from the facility; b. Provides access to an outside area: i. From which a resident may exit to a location at least 30 feet away from the facility that is secure, and ii. Monitors or alerts employees of the egress of a resident from the facility; or c. Uses a mechanism that meets the Special Egress-Control Devices provisions in the International Building Code incorporated by reference in R9-10-104.01; and

    Correction information is not available in the records reviewed.

  • Medication ServicesR9-10-817.B.3.b
    Cited requirement:R9-10-817.B.3.b. Medication Services B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: b. Is administered in compliance with a medication order, and

    Correction information is not available in the records reviewed.

  • Medication ServicesR9-10-817.F.1
    Cited requirement:R9-10-817.F.1. Medication Services F. When medication is stored by an assisted living facility, a manager shall ensure that: 1. Medication is stored in a separate locked room, closet, cabinet, or self-contained unit used only for medication storage;

    Correction information is not available in the records reviewed.

  • Food ServicesR9-10-818.A.1.a-e
    Cited requirement:R9-10-818.A.1.a-e. Food Services A. A manager shall ensure that: 1. A food menu: a. Is prepared at least one week in advance, b. Includes the foods to be served each day, c. Is conspicuously posted at least one calendar day before the first meal on the food menu is served, d. Includes any food substitution no later than the morning of the day of meal service with a food substitution, and e. Is maintained for at least 60 calendar days after the last day included in the food menu;

    Correction information is not available in the records reviewed.

  • Emergency and Safety StandardsR9-10-819.D.2.a-f
    Cited requirement:R9-10-819.D.2.a-f. Emergency and Safety Standards D. When a resident has an accident, emergency, or injury that results in the resident needing medical services, a manager shall ensure that a caregiver or an assistant caregiver: 2. Documents the following: a. The date and time of the accident, emergency, or injury; b. A description of the accident, emergency, or injury; c. The names of individuals who observed the accident, emergency, or injury; d. The actions taken by the caregiver or assistant caregiver; e. The individuals notified by the caregiver or assistant caregiver; and f. Any action taken to prevent the accident, emergency, or injury from occurring in the future.

    Correction information is not available in the records reviewed.

Read official report (opens a new tab)
Compliance (Annual)

16 deficiencies cited

The agency cited 16 deficiencies concerning Administration, Personnel, Tuberculosis clearance, Service Plans, Medical Records, Directed Care Services and other requirements. Read the official report for the inspector’s evidence and scope.

Findings and correction information
  • AdministrationR9-10-803.A.5
    Cited requirement:R9-10-803.A.5. Administration A. A governing authority shall: 5. Review and evaluate the effectiveness of the quality management program at least once every 12 months;
    View provider’s plan of correction (opens a new tab)

    Provider-listed correction date: Oct 15, 2026. A provider’s plan does not establish agency-confirmed correction.

  • AdministrationR9-10-803.A.9
    Cited requirement:R9-10-803.A.9. Administration A. A governing authority shall: 9. Ensure compliance with A.R.S. § 36-411.
    View provider’s plan of correction (opens a new tab)

    Provider-listed correction date: Oct 15, 2026. A provider’s plan does not establish agency-confirmed correction.

  • R9-10-804.2.a-b
    Cited requirement:R9-10-804.2.a-b. Quality Management A manager shall ensure that: 2. A documented report is submitted to the governing authority that includes: a. An identification of each concern about the delivery of services related to resident care, and b. Any change made or action taken as a result of the identification of a concern about the delivery of services related to resident care;
    View provider’s plan of correction (opens a new tab)

    Provider-listed correction date: Oct 15, 2026. A provider’s plan does not establish agency-confirmed correction.

  • PersonnelR9-10-806.A.4.a-b
    Cited requirement:R9-10-806.A.4.a-b. Personnel A. A manager shall ensure that: 4. A caregiver's or assistant caregiver's skills and knowledge are verified and documented: a. Before the caregiver or assistant caregiver provides physical health services or behavioral health services, and b. According to policies and procedures;
    View provider’s plan of correction (opens a new tab)

    Provider-listed correction date: Oct 15, 2025. A provider’s plan does not establish agency-confirmed correction.

  • PersonnelR9-10-806.A.7
    Cited requirement:R9-10-806.A.7. Personnel A. A manager shall ensure that: 7. Documentation is maintained for at least 12 months after the last date on the documentation of the caregivers and assistant caregivers working each day, including the hours worked by each;
    View provider’s plan of correction (opens a new tab)

    Provider-listed correction date: Oct 15, 2025. A provider’s plan does not establish agency-confirmed correction.

  • PersonnelR9-10-806.A.9
    Cited requirement:R9-10-806.A.9. Personnel A. A manager shall ensure that: 9. Before providing assisted living services to a resident, a caregiver or an assistant caregiver receives orientation that is specific to the duties to be performed by the caregiver or assistant caregiver; and
    View provider’s plan of correction (opens a new tab)

    Provider-listed correction date: Oct 15, 2025. A provider’s plan does not establish agency-confirmed correction.

  • Tuberculosis clearanceR9-10-807.A.1-2
    Cited requirement:R9-10-807.A.1-2. Residency and Residency Agreements A. Except as provided in R9-10-808(B)(2), a manager shall ensure that a resident provides evidence of freedom from infectious tuberculosis: 1. Before or within seven calendar days after the resident's date of occupancy, and 2. As specified in R9-10-113.
    View provider’s plan of correction (opens a new tab)

    Provider-listed correction date: Oct 15, 2025. A provider’s plan does not establish agency-confirmed correction.

  • Service PlansR9-10-808.A.5.a-d
    Cited requirement:R9-10-808.A.5.a-d. Service Plans A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 5. When initially developed and when updated, is signed and dated by: a. The resident or resident's representative; b. The manager; c. If a review is required in subsection (A)(3)(d), the nurse or medical practitioner who reviewed the service plan; and d. If a review is required in subsection (A)(3)(e)(ii), the medical practitioner or behavioral health professional who reviewed the service plan.
    View provider’s plan of correction (opens a new tab)

    Provider-listed correction date: Oct 15, 2025. A provider’s plan does not establish agency-confirmed correction.

  • Service PlansR9-10-808.C.1.g
    Cited requirement:R9-10-808.C.1.g. Service Plans C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident's medical record; and
    View provider’s plan of correction (opens a new tab)

    Provider-listed correction date: Oct 15, 2025. A provider’s plan does not establish agency-confirmed correction.

  • Medical RecordsR9-10-811.C.13.b
    Cited requirement:R9-10-811.C.13.b. Medical Records C. A manager shall ensure that a resident's medical record contains: 13. Documentation of medication administered to the resident or for which the resident received assistance in the self-administration of medication that includes: b. The name, strength, dosage, and route of administration;
    View provider’s plan of correction (opens a new tab)

    Provider-listed correction date: Oct 15, 2025. A provider’s plan does not establish agency-confirmed correction.

  • Directed Care ServicesR9-10-815.B.1
    Cited requirement:R9-10-815.B.1. Directed Care Services B. A manager of an assisted living facility authorized to provide directed care services shall not accept or retain a resident who, except as provided in R9-10-814(B)(2): 1. Is confined to a bed or chair because of an inability to ambulate even with assistance; or
    View provider’s plan of correction (opens a new tab)

    Provider-listed correction date: Oct 15, 2025. A provider’s plan does not establish agency-confirmed correction.

  • Food ServicesR9-10-817.A.1.a-e
    Cited requirement:R9-10-817.A.1.a-e. Food Services A. A manager shall ensure that: 1. A food menu: a. Is prepared at least one week in advance, b. Includes the foods to be served each day, c. Is conspicuously posted at least one calendar day before the first meal on the food menu is served, d. Includes any food substitution no later than the morning of the day of meal service with a food substitution, and e. Is maintained for at least 60 calendar days after the last day included in the food menu;
    View provider’s plan of correction (opens a new tab)

    Provider-listed correction date: Oct 15, 2025. A provider’s plan does not establish agency-confirmed correction.

  • Emergency and Safety StandardsR9-10-818.A.2
    Cited requirement:R9-10-818.A.2. Emergency and Safety Standards A. A manager shall ensure that: 2. The disaster plan required in subsection (A)(1) is reviewed at least once every 12 months;
    View provider’s plan of correction (opens a new tab)

    Provider-listed correction date: Oct 15, 2025. A provider’s plan does not establish agency-confirmed correction.

  • Emergency and Safety StandardsR9-10-818.A.5.a
    Cited requirement:R9-10-818.A.5.a. Emergency and Safety Standards A. A manager shall ensure that: 5. An evacuation drill for employees and residents: a. Is conducted at least once every six months; and
    View provider’s plan of correction (opens a new tab)

    Provider-listed correction date: Oct 15, 2025. A provider’s plan does not establish agency-confirmed correction.

  • Emergency and Safety StandardsR9-10-818.D.2.a-f
    Cited requirement:R9-10-818.D.2.a-f. Emergency and Safety Standards D. When a resident has an accident, emergency, or injury that results in the resident needing medical services, a manager shall ensure that a caregiver or an assistant caregiver: 2. Documents the following: a. The date and time of the accident, emergency, or injury; b. A description of the accident, emergency, or injury; c. The names of individuals who observed the accident, emergency, or injury; d. The actions taken by the caregiver or assistant caregiver; e. The individuals notified by the caregiver or assistant caregiver; and f. Any action taken to prevent the accident, emergency, or injury from occurring in the future.
    View provider’s plan of correction (opens a new tab)

    Provider-listed correction date: Oct 15, 2025. A provider’s plan does not establish agency-confirmed correction.

  • A.R.S. § 36-420.04.C
    Cited requirement:A.R.S. § 36-420.04.C. Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document C. Each assisted living center and assisted living home must maintain a standardized form for each resident that includes the information prescribed in subsection A of this section, except for the information prescribed in subsection A, paragraph 1 of this section, which shall be provided at the time the emergency responder is contacted. Each assisted living center and assisted living home shall periodically update this form for each resident as necessary.
    View provider’s plan of correction (opens a new tab)

    Provider-listed correction date: Oct 15, 2025. A provider’s plan does not establish agency-confirmed correction.

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Enforcement history (2)

An enforcement case’s status does not independently confirm correction of every inspection finding.

These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.

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