Cloister Assisted Living LLC is an assisted living home in San Tan Valley, Arizona, at 40481 North Spotted Lane. This residential setting is an option for families comparing smaller assisted living homes in the area. Ask about current room availability, the daily routine, and support for your individual care needs.
Assisted living home
San Tan Valley
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Community reviews
4.2/ 5
5 ratings · Google Maps
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Selected Google reviews
These are the reviews returned by Google, not the complete review history. Reviewer opinions are not independently verified by GlenOak.
Brock Chasar · 5 / 5 ·
The staff is truly remarkable, always attentive, friendly, and genuinely dedicated to enhancing the quality of life for each resident. They take the time to get to know the residents and their families, ensuring that everyone feels valued and respected. The house is clean, bright, and inviting, with comfortable living spaces that feel like home. If you are considering assisted living for your loved one, I highly recommend Cloister Assisted Living. Thank you, Cloister Assisted Living, for everything that you do!
Glecy (the owner) and her team threw my mother-in-law out of this care home with no notice and no chance to find a new place to live after 4 weeks of living here. We moved my mother-in-law here 4 weeks ago, she was the first and only resident. Glecy preformed a patient examination prior to move-in and received detailed information from my mother-in-law's last home about her condition. Glecy and the other 2 owners gladly accepted her and she lived here for 4 weeks. During that time she was the only resident. So the other "5 star" reviews from 3 weeks ago are bogus. (Those other "reviewers" have no other reviews or contributions made other then the 1 "5 star" rating for this home.) After 4 weeks - we were told that my mother-in-law is hard to take care of and they are refusing to take care of her any longer. We were given zero notice and no time to find a a new place for her to live. She is now essentially homeless. We pleaded and begged for them to give us any time to allow us to find her a new place to live - but they plainly didn't care and threw her out like trash to the curb. Don't trust these people with your loved ones. The same goes for her other care home in Chandler: "Glecy Infinity Care Assisted Living". Its staffed and run by the same people.
The agency cited 9 deficiencies concerning Fall-prevention training, Tuberculosis clearance, Service Plans, Medical Records, Medication Services, Hazardous-material storage. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Fall-prevention trainingA.R.S. § 36-420.01.A
Cited requirement:A.R.S. § 36-420.01.A. Health care institutions; fall prevention and fall recovery; training programs; definition A. Each health care institution shall develop and administer a training program for all staff regarding fall prevention and fall recovery. The training program shall include initial training and continued competency training in fall prevention and fall recovery. A health care institution may use information and training materials from the department's Arizona falls prevention coalition in developing the training program.
Provider-listed correction date: Aug 5, 2026. A provider’s plan does not establish agency-confirmed correction.
R9-10-804.1.a-e
Cited requirement:R9-10-804.1.a-e. Quality Management A manager shall ensure that: 1. A plan is established, documented, and implemented for an ongoing quality management program that, at a minimum, includes: a. A method to identify, document, and evaluate incidents; b. A method to collect data to evaluate services provided to residents; c. A method to evaluate the data collected to identify a concern about the delivery of services related to resident care; d. A method to make changes or take action as a result of the identification of a concern about the delivery of services related to resident care; and e. The frequency of submitting a documented report required in subsection (2) to the governing authority;
Provider-listed correction date: Aug 7, 2026. A provider’s plan does not establish agency-confirmed correction.
Tuberculosis clearanceR9-10-806.A.8.a-b
Cited requirement:R9-10-806.A.8.a-b. Personnel A. A manager shall ensure that: 8. A manager, a caregiver, and an assistant caregiver, or an employee or a volunteer who has or is expected to have more than eight hours per week of direct interaction with residents, provides evidence of freedom from infectious tuberculosis: a. On or before the date the individual begins providing services at or on behalf of the assisted living facility, and b. As specified in R9-10-113;
Provider-listed correction date: Aug 5, 2026. A provider’s plan does not establish agency-confirmed correction.
Tuberculosis clearanceR9-10-807.A.1-2
Cited requirement:R9-10-807.A.1-2. Residency and Residency Agreements A. Except as provided in R9-10-808(B)(2), a manager shall ensure that a resident provides evidence of freedom from infectious tuberculosis: 1. Before or within seven calendar days after the resident’s date of occupancy, and 2. As specified in R9-10-113
Provider-listed correction date: Sep 1, 2026. A provider’s plan does not establish agency-confirmed correction.
Service PlansR9-10-808.A.3.c
Cited requirement:R9-10-808.A.3.c. Service Plans A. Except as required in subsection (B), a manager shall ensure that a resident has a service plan that is established, documented, and implemented that: 3. Includes the following: c The amount, type, and frequency of assisted living services and ancillary services being provided to the resident, including medication administration or assistance in the self-administration of medication;
Provider-listed correction date: Aug 6, 2026. A provider’s plan does not establish agency-confirmed correction.
Medical RecordsR9-10-811.C.12
Cited requirement:R9-10-811.C.12. Medical Records C. A manager shall ensure that a resident’s medical record contains: 12. A medication order from a medical practitioner for each medication that is administered to the resident or for which the resident receives assistance in the self-administration of the medication;
Provider-listed correction date: Aug 29, 2026. A provider’s plan does not establish agency-confirmed correction.
Medication ServicesR9-10-817.B.3.c
Cited requirement:R9-10-817.B.3.c. Medication Services B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: c. Is documented in the resident’s medical record.
Provider-listed correction date: Aug 5, 2026. A provider’s plan does not establish agency-confirmed correction.
Medication ServicesR9-10-817.F.1
Cited requirement:R9-10-817.F.1. Medication Services F. When medication is stored by an assisted living facility, a manager shall ensure that: 1. Medication is stored in a separate locked room, closet, cabinet, or self-contained unit used only for medication storage;
Provider-listed correction date: Aug 29, 2026. A provider’s plan does not establish agency-confirmed correction.
Hazardous-material storageR9-10-820.A.11
Cited requirement:R9-10-820.A.11. Environmental Standards A. A manager shall ensure that: 11. Poisonous or toxic materials stored by the assisted living facility are maintained in labeled containers in a locked area separate from food preparation and storage, dining areas, and medications and are inaccessible to residents;
These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.
What kinds of care does Cloister Assisted Living LLC offer?
Cloister Assisted Living LLC offers assisted living. Confirm which services can meet your needs directly with the community.
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