Sonoran Sky Assisted Living Care Home is an assisted living home in Phoenix, Arizona, at 3411 East Poinsettia Drive. This residential setting is an option for families comparing smaller assisted living homes in the area. Ask about current room availability, the daily routine, and support for your individual care needs.
Assisted living home
Phoenix
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Community reviews
4.7/ 5
16 ratings · Google Maps
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Selected Google reviews
These are the reviews returned by Google, not the complete review history. Reviewer opinions are not independently verified by GlenOak.
Pam Baumann · 4 / 5 ·
From the day we toured the home we knew it would be a good fit for Mom. Over the four years she lived at the facility, the Maldovon’s and the caregivers became family. They loved my mom (even when she was feisty). Mary always communicated any issues and always responded quickly to my questions. I hope that when the day comes when I need an assisted-living home, I will live in one like Sonoran Sky.
Mary and her staff at Sonoran Sky Senior Living are truly exceptional. From the moment you walk through the doors, you can feel the warmth, professionalism, and genuine care that define this community. Mary leads with clear communication, compassion, and integrity—and it shines through in every member of her team. They consistently go above and beyond to ensure that residents feel safe, valued, and at home.
During what can be a very emotional and challenging transition for families, Mary and her team offer comfort, guidance, and reassurance every step of the way.
Sonoran Sky is more than a senior living community—it is a place of dignity, respect, kindness, and true hospitality. I highly recommend Mary and her staff. They are a blessing to the people they serve.
After several visits to various care home options in the Valley, we chose Sonoran Sky for my uncle, and he was very happy with our choice. From the moment we met Mary, we knew he would be well cared for. Her beautiful homes are designed with the residents needs in mind, are thoughtfully appointed, and very clean. The caring staff were wonderful and it was a relief to our family knowing my uncle was being so well looked after. We are grateful for all they've done to make his final home the best place for him.
My husband, Bob, was under the care of Sonoran Sky for about two years. This care home became his safe place as he suffered from Alzheimer's. The owners and staff were the most caring and professional people I have ever dealt with. I would absolutely recommend them for caring for your loved one.
My mom couldn’t have had a better care. I knew from the first time I sat down with Mary that this was the right place for Mom.
She loved them and they loved her! She never complained about anything. When it was time for Hospice they complimented everything that the staff had already been doing. Thank you!
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The agency cited 10 deficiencies concerning Health care institutions; cardiopulmonary resuscitation; first aid; immunity; falls; definition, Administration, Personnel, Resident Rights, Directed Care Services. Read the official report for the inspector’s evidence and scope.
Findings and correction information
A.R.S. § 36-420.04.D
Cited requirement:A.R.S. § 36-420.04.D. Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document D. An assisted living center or assisted living home shall maintain a copy of the document provided to the emergency responder and documentation of the actions required by subsection B of this section for a period of two years after the date of the emergency.
Provider-listed correction date: Apr 7, 2025. A provider’s plan does not establish agency-confirmed correction.
Health care institutions; cardiopulmonary resuscitation; first aid; immunity; falls; definitionA.R.S. § 36-420.B.2
Cited requirement:A.R.S. § 36-420.B.2. Health care institutions; cardiopulmonary resuscitation; first aid; immunity; falls; definition B. Each health care institution: 2. Shall provide appropriate first aid in accordance with its certification training for first aid before the arrival of emergency medical services to a resident who is in distress and to a noninjured resident who has fallen, appears to be uninjured and is unable to reasonably recover independently. The first aid shall be in accordance with the resident's advance directives, if known. Staff who are certified in first aid shall be available at all times.
Provider-listed correction date: Apr 25, 2025. A provider’s plan does not establish agency-confirmed correction.
AdministrationR9-10-803.C.1.g
Cited requirement:R9-10-803.C.1.g. Administration C. A manager shall ensure that policies and procedures are: 1. Established, documented, and implemented to protect the health and safety of a resident that: g. Cover how a caregiver will respond to a resident's sudden, intense, or out-of-control behavior to prevent harm to the resident or another individual;
Provider-listed correction date: May 2, 2025. A provider’s plan does not establish agency-confirmed correction.
AdministrationR9-10-803.J.1-6
Cited requirement:R9-10-803.J.1-6. Administration J. If a manager has a reasonable basis, according to A.R.S. § 46-454 , to believe abuse, neglect or exploitation has occurred on the premises or while a resident is receiving services from an assisted living facility's manager, caregiver, or assistant caregiver, the manager shall: 1. If applicable, take immediate action to stop the suspected abuse, neglect, or exploitation; 2. Report the suspected abuse, neglect, or exploitation of the resident according to A.R.S. § 46-454; 3. Document: a. The suspected abuse, neglect, or exploitation; b. Any action taken according to subsection (J)(1); and c. The report in subsection (J)(2); 4. Maintain the documentation in subsection (J)(3) for at least 12 months after the date of the report in subsection(J)(2); 5. Initiate an investigation of the suspected abuse, neglect, or exploitation and document the following information within five working days after the report required in subsection (J)(2): a. The dates, times, and description of the suspected abuse, neglect, or exploitation; b. A description of any injury to the resident related to the suspected abuse or neglect and any change to the resident's physical, …
Provider-listed correction date: Apr 2, 2025. A provider’s plan does not establish agency-confirmed correction.
PersonnelR9-10-806.A.1.a-b
Cited requirement:R9-10-806.A.1.a-b. Personnel A. A manager shall ensure that: 1. A caregiver: a. Is 18 years of age or older; and b. Provides documentation of: i. Completion of a caregiver training program approved by the Department or the Board of Examiners for Nursing Care Institution Admin- istrators and Assisted Living Facility Manag- ers; ii. For supervisory care services, employment as a manager or caregiver of a supervisory care home before November 1, 1998; iii. For supervisory care services or personal care services, employment as a manager or care- giver of a supportive residential living center before November 1, 1998; or iv. For supervisory care services, personal care services, or directed services, one of the follow- ing: (1) A nursing care institution administrator’s license issued by the Board of Examiners; (2) A nurse’s license issued to the individual under A.R.S. Title 32, Chapter 15; (3) Documentation of employment as a man- ager or caregiver of an unclassified resi- dential care institution before November 1, 1998; or (4) Documentation of sponsorship of or employment as a caregiver in an adult fos- ter care home before November 1, 1998;
Provider-listed correction date: May 2, 2025. A provider’s plan does not establish agency-confirmed correction.
PersonnelR9-10-806.A.10
Cited requirement:R9-10-806.A.10. Personnel A. A manager shall ensure that: 10. Before providing assisted living services to a resident, a manager or caregiver provides current documentation of first aid training and cardiopulmonary resuscitation training certification specific to adults.
Provider-listed correction date: Apr 25, 2025. A provider’s plan does not establish agency-confirmed correction.
PersonnelR9-10-806.A.4.a-b
Cited requirement:R9-10-806.A.4.a-b. Personnel A. A manager shall ensure that: 4. A caregiver's or assistant caregiver's skills and knowledge are verified and documented: a. Before the caregiver or assistant caregiver provides physical health services or behavioral health services, and b. According to policies and procedures;
Provider-listed correction date: Apr 25, 2025. A provider’s plan does not establish agency-confirmed correction.
PersonnelR9-10-806.A.5.a-c
Cited requirement:R9-10-806.A.5.a-c. Personnel A. A manager shall ensure that: 5. An assisted living facility has a manager, caregivers, and assistant caregivers with the qualifications, experience, skills, and knowledge necessary to: a. Provide the assisted living services, behavioral health services, behavioral care, and ancillary services in the assisted living facility's scope of services; b. Meet the needs of a resident; and c. Ensure the health and safety of a resident;
Provider-listed correction date: May 2, 2025. A provider’s plan does not establish agency-confirmed correction.
Directed Care ServicesR9-10-815.F.2.a-c
Cited requirement:R9-10-815.F.2.a-c. Directed Care Services F. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 2. There is a means of exiting the facility for a resident who does not have a key, special knowledge for egress, or the ability to expend increased physical effort that meets one of the following: a. Provides access to an outside area that: i. Allows the resident to be at least 30 feet away from the facility, and ii. Controls or alerts employees of the egress of a resident from the facility; b. Provides access to an outside area: i. From which a resident may exit to a location at least 30 feet away from the facility, and ii. Controls or alerts employees of the egress of a resident from the facility; or c. Uses a mechanism that meets the Special Egress-Control Devices provisions in the International Building Code incorporated by reference in R9-10-104.01; and
An enforcement case’s status does not independently confirm correction of every inspection finding.
These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.
What kinds of care does Sonoran Sky Assisted Living Care Home offer?
Sonoran Sky Assisted Living Care Home offers assisted living. Confirm which services can meet your needs directly with the community.
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