Richmond Hills Assisted Living Facility LLC is an assisted living home in Phoenix, Arizona, at 1141 East Sandra Terrace. This residential setting is an option for families comparing smaller assisted living homes in the area. Ask about current room availability, the daily routine, and support for your individual care needs.
Assisted living home
Phoenix
EXPERIENCES THAT HELP YOU CHOOSE
Community reviews
5.0/ 5
5 ratings · Google Maps
Checked
Selected Google reviews
These are the reviews returned by Google, not the complete review history. Reviewer opinions are not independently verified by GlenOak.
Kelley R · 5 / 5 ·
I feel very blessed to have found Richmond Hills for my brother suffering from late stage Parkinson’s. All the staff and owner are truly gifted in their caregiving abilities. Always very clean and my brother loves the food. 5/5 stars – each star for friendly staff, cleanliness, comfort, safety, and food. This senior care facility truly prioritizes the well‑being of its community.
Richmond Hills Assisted Living Facility is wonderful. The building is spotless, the safety measures make us feel at ease, the meals are nutritious and tasty, the staff are caring and attentive, and the daily activities keep everyone engaged. Highly recommend this retirement community.
REVIEW FOR RICHMOND HILLS ASSISTED LIVING
OWNER: TONI DINCA
My father, Verlin M. Crawford, lived at Richmond Hills Assisted Living for nearly 3
years. The owner, Toni Dinca, caregivers, Liz Ilisei, and Neomi Graham, all took superb
care of him.
When he went to live at RHAL, he was mobile with his walker. As time progressed, he
became less and less mobile until he became bedbound. The staff were so attentive and
gentle with him every day. They made sure that he had everything that he wanted or
needed. He was kept clean and neat with a change of clothes every day. When he
became unable to do his personal care, they did it for him without complaints. He
ultimately became dependent on them for everything. I couldn’t have asked for better
care if I tried.
When he had to enter the care of Hospice of the Valley near the end of his life, the staff
worked side-by-side with the nurse, Fayrene Roberts, RN, to provide her the assistance
she would need to tend to his care. It’s never easy to make that transition with a loved
one, but they did everything they could to make it as smooth as possible for me and him
as well.
I would highly recommend Richmond Hills Assisted Living to anyone who has to place a
loved one in such a facility. The facility is a beautiful home that is well-maintained and
very clean. The residents, 8 usually, are healthy and taken care of. The food is
prepared fresh every day. They do their best to accommodate everyone’s preferences.
Toni has been in this business for over 25 years. She is very caring and truly loves each
one of the residents. I’m a retired RN, and one of my former patients has been in her
care for over 17 years. He is healthy and thriving. He’s still a young man, even though
he’s been there for all those years. This was the main reason that I chose Richmond
Hills for my father, and I’m very grateful that I did.
Laura Crawford
Richmond Hills Assisted Living Facility took excellent care of my elderly friend for 2 years. Towards the end of my friends life they also brought hospice in to add to her care and comfort.
The environment is very friendly and feels like home. The owner Toni is on top of everything, her staff is professional, knowledgeable and friendly. They provide delicious home‑cooked meals and desserts. They celebrate birthdays and holidays. This well‑maintained home has amenities that make it a wonderful place for senior assisted living.
I highly recommend them!
Susan S
This place is amazing! My dad has been a resident here for several years, and I cannot say enough good things about this home and the care they provide to my dad. The staff is wonderful and consistent, I’ve not noticed any turnover, which says a lot about this home and the way it is managed. The care staff is friendly and very professional and efficient. I appreciate that my dad is in such a loving and caring home.
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THE DETAILS OF EVERYDAY LIFE
Amenities & services
Dining & household services
Mealsunspecified frequency; care-category assumption, not an observed fact
Housekeepingunspecified frequency; care-category assumption, not an observed fact
Laundry serviceunspecified frequency; care-category assumption, not an observed fact
Activities & transportation
Organized activitiesunspecified frequency; care-category assumption, not an observed fact
The agency cited 2 deficiencies concerning Service Plans, Emergency and Safety Standards. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Service PlansR9-10-808.C.1.g
Cited requirement:R9-10-808.C.1.g. Service Plans C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident’s medical record; and
Correction information is not available in the records reviewed.
Emergency and Safety StandardsR9-10-819.E.3
Cited requirement:R9-10-819.E.3. Emergency and Safety Standards E. A manager of an assisted living center shall ensure that: A fire inspection is conducted by a local fire department or the State Fire Marshal before licensing and according to the time-frame established by the local fire department or the State Fire Marshal;
Correction information is not available in the records reviewed.
The agency cited 5 deficiencies concerning Resident records, Medication services, Hazardous-material storage. Read the official report for the inspector’s evidence and scope.
Findings and correction information
R9-10-807.B.1.a-b
Cited requirement:B. A manager shall ensure that before or at the time of acceptance of an individual, the individual submits documentation that is dated within 90 calendar days before the individual is accepted by an assisted living facility and: 1. If an individual is requesting or is expected to receive supervisory care services, personal care services, or directed care services: a. Includes whether the individual requires: i. Continuous medical services, ii. Continuous or intermittent nursing services, or iii. Restraints; and b. Is dated and signed by a: i. Physician, ii. Registered nurse practitioner, iii. Registered nurse, or iv. Physician assistant; and
Correction information is not available in the records reviewed.
Resident recordsR9-10-808.C.1.g
Cited requirement:C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident's medical record; and
Correction information is not available in the records reviewed.
R9-10-815.B.1
Cited requirement:B. A manager of an assisted living facility authorized to provide directed care services shall not accept or retain a resident who, except as provided in R9-10-814(B)(2): 1. Is confined to a bed or chair because of an inability to ambulate even with assistance; or
Correction information is not available in the records reviewed.
Medication servicesR9-10-816.F.1
Cited requirement:F. When medication is stored by an assisted living facility, a manager shall ensure that: 1. Medication is stored in a separate locked room, closet, cabinet, or self-contained unit used only for medication storage;
Correction information is not available in the records reviewed.
Hazardous-material storageR9-10-819.A.11
Cited requirement:A. A manager shall ensure that: 11. Poisonous or toxic materials stored by the assisted living facility are maintained in labeled containers in a locked area separate from food preparation and storage, dining areas, and medications and are inaccessible to residents;
Correction information is not available in the records reviewed.
These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.
What kinds of care does Richmond Hills Assisted Living Facility LLC offer?
Richmond Hills Assisted Living Facility LLC offers assisted living. Confirm which services can meet your needs directly with the community.
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