Assisted living

Residences In The Hills

Assisted living home

A GlenOak Living community guide

3011 West Estes Way, Phoenix, AZ 85339

Contact Residences In The Hills directly · (602) 410-5894Pricing & living options
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GET TO KNOW THE COMMUNITY

About Residences In The Hills

Residences In The Hills is an assisted living home in Phoenix, Arizona, at 3011 West Estes Way. This residential setting is an option for families comparing smaller assisted living homes in the area. Ask about current room availability, the daily routine, and support for your individual care needs.

Assisted living home
Phoenix

EXPERIENCES THAT HELP YOU CHOOSE

Community reviews

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PLAN WITH A CLEARER BUDGET

Pricing & living options

No cost or obligation to request current pricing.

Room options

Room types and layouts have not been confirmed for this profile.

Regional starting-cost estimate

Assisted living · Phoenix-area reference

About $5,050 per month

A regional starting-cost reference, not a quote from Residences In The Hills. Care, room choices, and fees can change your total.

Home-based care costs may differ from this regional reference.

Prices are estimates and may vary.

Estimate checked September 25, 2026.

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Residences In The Hills

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COME TAKE A LOOK

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THE DETAILS OF EVERYDAY LIFE

Amenities & services

Dining & household services

  • Mealsunspecified frequency; care-category assumption, not an observed fact
  • Housekeepingunspecified frequency; care-category assumption, not an observed fact
  • Laundry serviceunspecified frequency; care-category assumption, not an observed fact

Activities & transportation

  • Organized activitiesunspecified frequency; care-category assumption, not an observed fact

AROUND THE NEIGHBORHOOD

Location

3011 West Estes Way, Phoenix, AZ 85339

Phoenix · Maricopa County

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Community at a glance

Care options
Assisted living
Location
3011 West Estes Way, Phoenix
County
Maricopa

OFFICIAL ARIZONA RECORDS

Safety, licensing & inspections

Arizona Department of Health Services records help explain licensing, inspection findings and enforcement history.

License details

License number
AL13043H
Recorded license status
Active
Licensed category
Assisted Living Home
Licensed maximum
5 residents
Licensee
RESIDENCES IN THE HILLS LLC
Current term began
Jun 4, 2026
Recorded expiration
Jun 3, 2027
Originally licensed
Jun 4, 2024

Licensed services: Directed care services (licensed maximum 5); Personal care services; Supervisory care services.

Capacity is the licensed maximum, not available rooms. Status and dates reflect the records checked on Sep 27, 2026.

View official license record (opens a new tab)

Recent inspections

Records checked Sep 27, 2026 · Requested history: Sep 27, 2023–Sep 27, 2026

Other

14 deficiencies cited

The agency cited 14 deficiencies concerning Staff qualifications and training, Tuberculosis clearance, Resident service plans, Resident records, Medication services, Food refrigeration. Read the official report for the inspector’s evidence and scope.

Findings and correction information
  • Staff qualifications and trainingR9-10-806.A.1.b.i
    Cited requirement:A. A manager shall ensure that: 1. A caregiver: b. Provides documentation of: i. Completion of a caregiver training program approved by the Department or the Board of Examiners for Nursing Care Institution Administrators and Assisted Living Facility Managers;

    Correction information is not available in the records reviewed.

  • R9-10-806.A.7
    Cited requirement:A. A manager shall ensure that: 7. Documentation is maintained for at least 12 months after the last date on the documentation of the caregivers and assistant caregivers working each day, including the hours worked by each;

    Correction information is not available in the records reviewed.

  • Tuberculosis clearanceR9-10-807.A.1-2
    Cited requirement:A. Except as provided in R9-10-808(B)(2), a manager shall ensure that a resident provides evidence of freedom from infectious tuberculosis: 1. Before or within seven calendar days after the resident's date of occupancy, and 2. As specified in R9-10-113.

    Correction information is not available in the records reviewed.

  • R9-10-807.B.1.a-b
    Cited requirement:B. A manager shall ensure that before or at the time of acceptance of an individual, the individual submits documentation that is dated within 90 calendar days before the individual is accepted by an assisted living facility and: 1. If an individual is requesting or is expected to receive supervisory care services, personal care services, or directed care services: a. Includes whether the individual requires: i. Continuous medical services, ii. Continuous or intermittent nursing services, or iii. Restraints; and b. Is dated and signed by a: i. Physician, ii. Registered nurse practitioner, iii. Registered nurse, or iv. Physician assistant; and

    Correction information is not available in the records reviewed.

  • R9-10-807.E.1-4
    Cited requirement:E. Before or within five working days after a resident's acceptance by an assisted living facility, a manager shall obtain on the documented agreement, required in subsection (D), the signature of one of the following individuals: 1. The resident, 2. The resident's representative, 3. The resident's legal guardian, or 4. Another individual who has been designated by the individual under A.R.S. § 36-3221 to make health care decisions on the individual's behalf.

    Correction information is not available in the records reviewed.

  • Resident service plansR9-10-808.A.5.a
    Cited requirement:A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 5. When initially developed and when updated, is signed and dated by: a. The resident or resident's representative;

    Correction information is not available in the records reviewed.

  • Resident service plansR9-10-808.A.5.b
    Cited requirement:A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 5. When initially developed and when updated, is signed and dated by: b. The manager;

    Correction information is not available in the records reviewed.

  • Resident recordsR9-10-808.C.1.g
    Cited requirement:C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident's medical record; and

    Correction information is not available in the records reviewed.

  • R9-10-815.E.1
    Cited requirement:E. A manager shall ensure that: 1. A bell, intercom, or other mechanical means to alert employees to a resident's needs or emergencies is available in a bedroom being used by a resident receiving directed care services; or

    Correction information is not available in the records reviewed.

  • R9-10-815.F.2.a.i-ii
    Cited requirement:F. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 2. There is a means of exiting the facility for a resident who does not have a key, special knowledge for egress, or the ability to expend increased physical effort that meets one of the following: a. Provides access to an outside area that: i. Allows the resident to be at least 30 feet away from the facility, and ii. Controls or alerts employees of the egress of a resident from the facility;

    Correction information is not available in the records reviewed.

  • Medication servicesR9-10-816.B.3.c
    Cited requirement:B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: c. Is documented in the resident's medical record.

    Correction information is not available in the records reviewed.

  • Food refrigerationR9-10-817.C.4.a
    Cited requirement:C. A manager shall ensure that food is obtained, prepared, served, and stored as follows: 4. Potentially hazardous food is maintained as follows: a. Foods requiring refrigeration are maintained at 41° F or below; and

    Correction information is not available in the records reviewed.

  • Staff qualifications and trainingR9-10-818.B.1
    Cited requirement:B. A manager shall ensure that: 1. A resident receives orientation to the exits from the assisted living facility and the route to be used when evacuating the assisted living facility within 24 hours after the resident's acceptance by the assisted living facility,

    Correction information is not available in the records reviewed.

  • R9-10-819.A.6
    Cited requirement:A. A manager shall ensure that: 6. Hot water temperatures are maintained between 95º F and 120º F in areas of an assisted living facility used by residents;

    Correction information is not available in the records reviewed.

Read official report (opens a new tab)
Initial Monitoring

14 deficiencies cited

The agency cited 14 deficiencies concerning Staff qualifications and training, Tuberculosis clearance, Resident service plans, Resident records, Medication services, Food refrigeration. Read the official report for the inspector’s evidence and scope.

Findings and correction information
  • Staff qualifications and trainingR9-10-806.A.1.b.i
    Cited requirement:A. A manager shall ensure that: 1. A caregiver: b. Provides documentation of: i. Completion of a caregiver training program approved by the Department or the Board of Examiners for Nursing Care Institution Administrators and Assisted Living Facility Managers;

    Correction information is not available in the records reviewed.

  • R9-10-806.A.7
    Cited requirement:A. A manager shall ensure that: 7. Documentation is maintained for at least 12 months after the last date on the documentation of the caregivers and assistant caregivers working each day, including the hours worked by each;

    Correction information is not available in the records reviewed.

  • Tuberculosis clearanceR9-10-807.A.1-2
    Cited requirement:A. Except as provided in R9-10-808(B)(2), a manager shall ensure that a resident provides evidence of freedom from infectious tuberculosis: 1. Before or within seven calendar days after the resident's date of occupancy, and 2. As specified in R9-10-113.

    Correction information is not available in the records reviewed.

  • R9-10-807.B.1.a-b
    Cited requirement:B. A manager shall ensure that before or at the time of acceptance of an individual, the individual submits documentation that is dated within 90 calendar days before the individual is accepted by an assisted living facility and: 1. If an individual is requesting or is expected to receive supervisory care services, personal care services, or directed care services: a. Includes whether the individual requires: i. Continuous medical services, ii. Continuous or intermittent nursing services, or iii. Restraints; and b. Is dated and signed by a: i. Physician, ii. Registered nurse practitioner, iii. Registered nurse, or iv. Physician assistant; and

    Correction information is not available in the records reviewed.

  • R9-10-807.E.1-4
    Cited requirement:E. Before or within five working days after a resident's acceptance by an assisted living facility, a manager shall obtain on the documented agreement, required in subsection (D), the signature of one of the following individuals: 1. The resident, 2. The resident's representative, 3. The resident's legal guardian, or 4. Another individual who has been designated by the individual under A.R.S. § 36-3221 to make health care decisions on the individual's behalf.

    Correction information is not available in the records reviewed.

  • Resident service plansR9-10-808.A.5.a
    Cited requirement:A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 5. When initially developed and when updated, is signed and dated by: a. The resident or resident's representative;

    Correction information is not available in the records reviewed.

  • Resident service plansR9-10-808.A.5.b
    Cited requirement:A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 5. When initially developed and when updated, is signed and dated by: b. The manager;

    Correction information is not available in the records reviewed.

  • Resident recordsR9-10-808.C.1.g
    Cited requirement:C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident's medical record; and

    Correction information is not available in the records reviewed.

  • R9-10-815.E.1
    Cited requirement:E. A manager shall ensure that: 1. A bell, intercom, or other mechanical means to alert employees to a resident's needs or emergencies is available in a bedroom being used by a resident receiving directed care services; or

    Correction information is not available in the records reviewed.

  • R9-10-815.F.2.a.i-ii
    Cited requirement:F. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 2. There is a means of exiting the facility for a resident who does not have a key, special knowledge for egress, or the ability to expend increased physical effort that meets one of the following: a. Provides access to an outside area that: i. Allows the resident to be at least 30 feet away from the facility, and ii. Controls or alerts employees of the egress of a resident from the facility;

    Correction information is not available in the records reviewed.

  • Medication servicesR9-10-816.B.3.c
    Cited requirement:B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: c. Is documented in the resident's medical record.

    Correction information is not available in the records reviewed.

  • Food refrigerationR9-10-817.C.4.a
    Cited requirement:C. A manager shall ensure that food is obtained, prepared, served, and stored as follows: 4. Potentially hazardous food is maintained as follows: a. Foods requiring refrigeration are maintained at 41° F or below; and

    Correction information is not available in the records reviewed.

  • Staff qualifications and trainingR9-10-818.B.1
    Cited requirement:B. A manager shall ensure that: 1. A resident receives orientation to the exits from the assisted living facility and the route to be used when evacuating the assisted living facility within 24 hours after the resident's acceptance by the assisted living facility,

    Correction information is not available in the records reviewed.

  • R9-10-819.A.6
    Cited requirement:A. A manager shall ensure that: 6. Hot water temperatures are maintained between 95º F and 120º F in areas of an assisted living facility used by residents;

    Correction information is not available in the records reviewed.

Read official report (opens a new tab)
Compliance (Initial)

No deficiencies cited in this inspection

The agency recorded no deficiencies in this inspection. This result applies to the matters examined on that visit.

Read official report (opens a new tab)
Enforcement history (2)

An enforcement case’s status does not independently confirm correction of every inspection finding.

These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.

A few helpful answers

What kinds of care does Residences In The Hills offer?

Residences In The Hills offers assisted living. Confirm which services can meet your needs directly with the community.

Can I book a tour here?

A local advisor can help with tour questions and next steps. Tour preferences are requests; appointments need community confirmation. Call the community directly at (602) 410-5894 for appointments. The community must confirm any booking.

What does the review count include?

The total includes ratings with and without written comments. A written summary appears when available. Reviews reflect personal experiences and should be considered alongside a visit and a conversation with the community.

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