Oakwood Assisted Living is an assisted living home in Phoenix, Arizona, at 4332 East Redwood Lane. This residential setting is an option for families comparing smaller assisted living homes in the area. Ask about current room availability, the daily routine, and support for your individual care needs.
Assisted living home
Phoenix
EXPERIENCES THAT HELP YOU CHOOSE
Community reviews
5.0/ 5
13 ratings · Google Maps
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Selected Google reviews
These are the reviews returned by Google, not the complete review history. Reviewer opinions are not independently verified by GlenOak.
Joey Acedo · 5 / 5 ·
Oakwood Assisted Living, is a great place for my parents who both have dementia. Zac and Slee are Caregivers beyond any, and all expectations. They both go above and beyond to make sure the residents are fed, bathed, cared for, and loved!! Sophie and Gad, the owners, receive 5 stars for making sure Oakwood Assisted Living runs like a well-oiled machine.
When my father was living at Oakwood, the care he received was nothing short of extraordinary. From the moment he arrived, the caretakers treated him with so much compassion, dignity, and genuine love that it truly felt like a home and a family environment.
Gad, Sophie, and the entire team went above and beyond every single day to make sure my dad was comfortable, safe, happy, and cared for. Knowing he was receiving his medications on time, eating well, and getting help whenever he needed it took an enormous weight off my shoulders. But what meant the most was the human connection they gave him. They didn’t just care for him — they truly cared about him. My dad became very close with his caretakers, and they made him feel valued, seen, and loved.
One of the most special things was that they always welcomed my dad’s dog to come visit every weekend, which brought him so much joy and comfort. Those visits meant everything to him, and the staff embraced it with kindness and warmth. Gad would even surprise my dad with his favorite meals and spend time with him just talking and hanging out like buddies. Those moments made such a difference in my father’s quality of life.
During one of the hardest periods of my life, this team gave me peace of mind knowing my father was not only being taken care of, but truly being loved. I will forever be grateful for the compassion, patience, and humanity they showed my dad and our family.
Excellent facility and outstanding people! Gad and Sophie and their team - especially Zac - took wonderful care of my father while he lived there for nearly two and a half years. I visited often and never had reason to question any aspect of the care they provided. During his last few weeks, when he was in hospice there, the hospice nurse (from an unrelated agency) remarked to me that of the many group homes and assisted living facilities where she would visit patients, Oakwood was one of the best she had seen. I wholeheartedly recommend them.
Toured facility and met with team to coordinate providing yoga and yoga therapy services. Met all the residents and it was such a great experience. Clean, welcoming home and staff. Residents seem really happy and well cared for there. Sophie is amazing. We can't wait to provide yoga there!
Both of my in-laws have been at Oakwood Assisted Living for 7 months. We could not have found a better place than Oakwood. ZAC and SLEE , the caregivers are outstanding.
We are so relieved that they are under their care. They constantly communicate with us and make us feel like this is our second home.
Sophie and Gad , the owners, also welcome us with open arms.
It's a blessing to be part of this team! To God be the Glory!!
The agency cited 4 deficiencies concerning Administration, Residency and Residency Agreements, Directed Care Services, Food Services. Read the official report for the inspector’s evidence and scope.
Findings and correction information
AdministrationR9-10-803.A.9
Cited requirement:R9-10-803.A.9. Administration A. A governing authority shall: 9. Ensure compliance with A.R.S. § 36-411 and
Provider-listed correction date: Jan 13, 2026. A provider’s plan does not establish agency-confirmed correction.
Residency and Residency AgreementsR9-10-807.D.1-10
Cited requirement:R9-10-807.D.1-10. Residency and Residency Agreements D. Before or at the time of an individual’s acceptance by an assisted living facility, a manager shall ensure that there is a documented residency agreement with the assisted living facility that includes: 1. The individual’s name; 2. Terms of occupancy, including: a. Date of occupancy or expected date of occupancy, b. Resident responsibilities, and c. Responsibilities of the assisted living facility; 3. A list of the services to be provided by the assisted living facility to the resident; 4. A list of the services available from the assisted living facility at an additional fee or charge; 5. For an assisted living home, whether the manager or a caregiver is awake during nighttime hours; 6. The policy for refunding fees, charges, or deposits; 7. The policy and procedure for a resident to terminate residency, including terminating residency because services were not provided to the resident according to the resident’s service plan; 8. The policy and procedure for an assisted living facility to terminate residency; 9. The complaint process; and 10. The manager’s signature and date signed.
Provider-listed correction date: Jan 9, 2026. A provider’s plan does not establish agency-confirmed correction.
Directed Care ServicesR9-10-815.F.2.a-c
Cited requirement:R9-10-815.F.2.a-c. Directed Care Services F. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 1. Policies and procedures are established, documented, and implemented that ensure the safety of a resident who may wander; 2. There is a means of exiting the facility for a resident who does not have a key, special knowledge for egress, or the ability to expend increased physical effort that meets one of the following: a. Provides access to an outside area that: i. Allows the resident to be at least 30 feet away from the facility that is secure, and ii. Monitors or alerts employees of the egress of a resident from the facility; b. Provides access to an outside area: i. From which a resident may exit to a location at least 30 feet away from the facility that is secure, and ii. Monitors or alerts employees of the egress of a resident from the facility; or c. Uses a mechanism that meets the Special Egress-Control Devices provisions in the International Building Code incorporated by reference in R9-10-104.01; and
Provider-listed correction date: Aug 26, 2025. A provider’s plan does not establish agency-confirmed correction.
Food ServicesR9-10-818.C.1
Cited requirement:R9-10-818.C.1. Food Services C. A manager shall ensure that food is obtained, prepared, served, and stored as follows: 1. Food is free from spoilage, filth, or other contamination and is safe for human consumption;
The agency cited 3 deficiencies concerning Resident service plans, Food refrigeration. Read the official report for the inspector’s evidence and scope.
Findings and correction information
R9-10-806.A.7
Cited requirement:A. A manager shall ensure that: 7. Documentation is maintained for at least 12 months after the last date on the documentation of the caregivers and assistant caregivers working each day, including the hours worked by each;
Correction information is not available in the records reviewed.
Resident service plansR9-10-807.D.1-10
Cited requirement:D. Before or at the time of an individual's acceptance by an assisted living facility, a manager shall ensure that there is a documented residency agreement with the assisted living facility that includes: 1. The individual's name; 2. Terms of occupancy, including: a. Date of occupancy or expected date of occupancy, b. Resident responsibilities, and c. Responsibilities of the assisted living facility; 3. A list of the services to be provided by the assisted living facility to the resident; 4. A list of the services available from the assisted living facility at an additional fee or charge; 5. For an assisted living home, whether the manager or a caregiver is awake during nighttime hours; 6. The policy for refunding fees, charges, or deposits; 7. The policy and procedure for a resident to terminate residency, including terminating residency because services were not provided to the resident according to the resident's service plan; 8. The policy and procedure for an assisted living facility to terminate residency; 9. The complaint process; and 10. The manager's signature and date signed.
Correction information is not available in the records reviewed.
Food refrigerationR9-10-817.C.5
Cited requirement:C. A manager shall ensure that food is obtained, prepared, served, and stored as follows: 5. A refrigerator used by an assisted living facility to store food or medication contains a thermometer, accurate to plus or minus 3° F, placed at the warmest part of the refrigerator;
Correction information is not available in the records reviewed.
An enforcement case’s status does not independently confirm correction of every inspection finding.
These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.
What kinds of care does Oakwood Assisted Living offer?
Oakwood Assisted Living offers assisted living. Confirm which services can meet your needs directly with the community.
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