Motherdear'S Place is an assisted living home in Phoenix, Arizona, at 2711 East Valencia Drive. This residential setting is an option for families comparing smaller assisted living homes in the area. Ask about current room availability, the daily routine, and support for your individual care needs.
Assisted living home
Phoenix
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Community reviews
5.0/ 5
15 ratings · Google Maps
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Selected Google reviews
These are the reviews returned by Google, not the complete review history. Reviewer opinions are not independently verified by GlenOak.
Melissa Torres · 5 / 5 ·
My mother lived at this long-term care home for nearly two years, and I will always be grateful for the care she received. Her caregiver, Rose, was truly incredible. She has such a gift for this work. Rose cared for my mom with patience, love, and dedication all the way through to her final moments. My mother absolutely adored her, and the bond they shared brought our family so much peace.
The owner, Tina, is a very real and down-to-earth person. She genuinely cares about the women in her care and steps up as an advocate when needed. She was willing to work with us and address any concerns that came up. One thing that stood out immediately and remained consistent was the cleanliness of the home. Tina holds a high standard for how the house is run, and it shows. It was always well-kept, organized, and felt like a warm and safe environment.
I toured several places before choosing this one, and while no place is perfect, I truly feel like I found a pretty good one for my mom. The love and care she received will stay with me forever.
My mother has received the most wonderful care at Motherdear’s Place! The owner understands the high standards a family wants and she keeps in contact with the medical providers and therapists that come directly to the home to see my mom. There is great food and activities for the residents. It is truly a family atmosphere where the staff cares. My mother has high standards for cleanliness and hygiene all her life and she would not even walk in the door at other assisted living homes we tried to tour. She was so thrilled we found Motherdear’s after her stroke because now she can relax in comfort near her beloved South Mountain!
Motherdear's place is nothing short of amazing! Clean, Friendly and a positive support network. Each time we visited our loved one, they were happy, well taken care of and the caregivers were attentive. We did have some hurdles to hurdle, but the owner came through with flying colors and helped secure what we needed and gave my family and me a comfort level we will forever be grateful for. Although, our dealings were of business nature, the owner and staff never made it that way. Our loved one came first and that was both of our priorities. If I ever had to seek a care home again, I would not hesitate to return to Motherdear's.
Our family is so grateful to have found Tina and her team of caregivers. Our mother could be very difficult to deal with, but Tina managed to make a connection with her and she has been very happy there. The caretakers at Motherdear's are always very kind and patient with our mom. Our family appreciates everything that the Motherdear's team does for our mom and would recommend Motherdear's to any other family in need.
Bottom line, MotherDears Place has been a Godsend, for my mother, for me and my family. Here’s the story: early 2022, my mom is 87, she lives in Phoenix, I live out of state. My mom needed expert help and care with her living situation. Problems were evident. My wife searched and we found good references for MothersDear, so we call. Tina immediately responded and came over to assess my mom and her living situation. Long story short, I made arrangements and my mom moved in to MotherDears. What a difference! My mom is calm, safe, and well taken care of. Tina and her team are the best, with constant attention and caregiving. She is on an excellent diet, gets her meds in schedule, sleeps well, and she is content. Since I live out of state, it is such a gift to me to know that my mom is well taken care of. I visit regularly and each visit is special because I can see she is good hands. I highly recommend MotherDears Place and I thank Tina and her team!
The agency cited 5 deficiencies concerning Administration, Personnel, Directed Care Services, Emergency and Safety Standards. Read the official report for the inspector’s evidence and scope.
Findings and correction information
AdministrationR9-10-803.A.9
Cited requirement:R9-10-803.A.9. Administration A. A governing authority shall: 9. Ensure compliance with A.R.S. § 36-411 and
Provider-listed correction date: May 25, 2026. A provider’s plan does not establish agency-confirmed correction.
AdministrationR9-10-803.K.3
Cited requirement:R9-10-803.K.3. Administration K. A manager shall provide written notification to the Department of a resident’s: Elopement, within 24 hours of the elopement being discovered.
Provider-listed correction date: May 25, 2026. A provider’s plan does not establish agency-confirmed correction.
PersonnelR9-10-806.A.10
Cited requirement:R9-10-806.A.10. Personnel A. A manager shall ensure that: 10. Before providing assisted living services to a resident, a manager or caregiver provides current documentation of first aid training and cardiopulmonary resuscitation training certification specific to adults.
Provider-listed correction date: Aug 3, 2026. A provider’s plan does not establish agency-confirmed correction.
Directed Care ServicesR9-10-815.F.2.a-c
Cited requirement:R9-10-815.F.2.a-c. Directed Care Services F. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 1. Policies and procedures are established, documented, and implemented that ensure the safety of a resident who may wander; 2. There is a means of exiting the facility for a resident who does not have a key, special knowledge for egress, or the ability to expend increased physical effort that meets one of the following: a. Provides access to an outside area that: i. Allows the resident to be at least 30 feet away from the facility that is secure, and ii. Monitors or alerts employees of the egress of a resident from the facility; b. Provides access to an outside area: i. From which a resident may exit to a location at least 30 feet away from the facility that is secure, and ii. Monitors or alerts employees of the egress of a resident from the facility; or c. Uses a mechanism that meets the Special Egress-Control Devices provisions in the International Building Code incorporated by reference in R9-10-104.01; and
Provider-listed correction date: May 25, 2026. A provider’s plan does not establish agency-confirmed correction.
Emergency and Safety StandardsR9-10-819.A.7.a
Cited requirement:R9-10-819.A.7.a. Emergency and Safety Standards A. A manager shall ensure that: 7. If the assisted living facility is authorized to provide directed care services, an elopement drill for employees: a. Conduct an elopement drill every six months on each shift and document the date, time, and description of each drill; and
The agency cited 13 deficiencies concerning Fall-prevention training, Staff qualifications and training, Tuberculosis clearance, Hazardous-material storage. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Fall-prevention trainingA.R.S. § 36-420.01.A
Cited requirement:36-420.01. Health care institutions; fall prevention and fall recovery; training programs; definition A. Each health care institution shall develop and administer a training program for all staff regarding fall prevention and fall recovery. The training program shall include initial training and continued competency training in fall prevention and fall recovery. A health care institution may use information and training materials from the department's Arizona falls prevention coalition in developing the training program.
Correction information is not available in the records reviewed.
A.R.S. § 36-420.04.C
Cited requirement:36-420.04. Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document C. Each assisted living center and assisted living home must maintain a standardized form for each resident that includes the information prescribed in subsection A of this section, except for the information prescribed in subsection A, paragraph 1 of this section, which shall be provided at the time the emergency responder is contacted. Each assisted living center and assisted living home shall periodically update this form for each resident as necessary.
Correction information is not available in the records reviewed.
R9-10-803.A.9
Cited requirement:A. A governing authority shall: 9. Ensure compliance with A.R.S. § 36-411.
Correction information is not available in the records reviewed.
Staff qualifications and trainingR9-10-806.A.4.a-b
Cited requirement:A. A manager shall ensure that: 4. A caregiver's or assistant caregiver's skills and knowledge are verified and documented: a. Before the caregiver or assistant caregiver provides physical health services or behavioral health services, and b. According to policies and procedures;
Correction information is not available in the records reviewed.
Tuberculosis clearanceR9-10-806.A.8.a-b
Cited requirement:A. A manager shall ensure that: 8. A manager, a caregiver, and an assistant caregiver, or an employee or a volunteer who has or is expected to have more than eight hours per week of direct interaction with residents, provides evidence of freedom from infectious tuberculosis: a. On or before the date the individual begins providing services at or on behalf of the assisted living facility, and b. As specified in R9-10-113;
Correction information is not available in the records reviewed.
Staff qualifications and trainingR9-10-806.A.9
Cited requirement:A. A manager shall ensure that: 9. Before providing assisted living services to a resident, a caregiver or an assistant caregiver receives orientation that is specific to the duties to be performed by the caregiver or assistant caregiver; and
Correction information is not available in the records reviewed.
R9-10-806.C.1.c.ix
Cited requirement:C. A manager shall ensure that a personnel record for each employee or volunteer: 1. Includes: c. Documentation of: ix. Documentation of compliance with the requirements in A.R.S. § 36-411(A) and (C);
Correction information is not available in the records reviewed.
Tuberculosis clearanceR9-10-807.A.1-2
Cited requirement:A. Except as provided in R9-10-808(B)(2), a manager shall ensure that a resident provides evidence of freedom from infectious tuberculosis: 1. Before or within seven calendar days after the resident's date of occupancy, and 2. As specified in R9-10-113.
Correction information is not available in the records reviewed.
R9-10-818.A.2
Cited requirement:A. A manager shall ensure that: 2. The disaster plan required in subsection (A)(1) is reviewed at least once every 12 months;
Correction information is not available in the records reviewed.
R9-10-818.A.4
Cited requirement:A. A manager shall ensure that: 4. A disaster drill for employees is conducted on each shift at least once every three months and documented;
Correction information is not available in the records reviewed.
Hazardous-material storageR9-10-819.A.11
Cited requirement:A. A manager shall ensure that: 11. Poisonous or toxic materials stored by the assisted living facility are maintained in labeled containers in a locked area separate from food preparation and storage, dining areas, and medications and are inaccessible to residents;
Correction information is not available in the records reviewed.
Tuberculosis clearanceR9-10-113.A.2.a.i-iii
Cited requirement:R9-10-113. Tuberculosis Screening A. If a health care institution is subject to the requirements of this Section, as specified in an Article in this Chapter, the health care institution's chief administrative officer shall ensure that the health care institution establishes, documents, and implements tuberculosis infection control activities that: 2. Include: a. For each individual who is employed by the health care institution, provides volunteer services for the health care institution, or is admitted to the health care institution and who is subject to the requirements of this Section, baseline screening, on or before the date specified in the applicable Article of this Chapter, that consists of: i. Assessing risks of prior exposure to infectious tuberculosis, ii. Determining if the individual has signs or symptoms of tuberculosis, and iii. Obtaining documentation of the individual's freedom from infectious tuberculosis according to subsection (B)(1);
Correction information is not available in the records reviewed.
Tuberculosis clearanceR9-10-113.A.2.c
Cited requirement:R9-10-113. Tuberculosis Screening A. If a health care institution is subject to the requirements of this Section, as specified in an Article in this Chapter, the health care institution's chief administrative officer shall ensure that the health care institution establishes, documents, and implements tuberculosis infection control activities that: 2. Include: c. Annually providing training and education related to recognizing the signs and symptoms of tuberculosis to individuals employed by or providing volunteer services for the health care institution;
Correction information is not available in the records reviewed.
An enforcement case’s status does not independently confirm correction of every inspection finding.
These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.
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