Joyful Haven assisted living home, LLC is an assisted living home in Phoenix, Arizona, at 18027 North 27th Drive. This residential setting is an option for families comparing smaller assisted living homes in the area. Ask about current room availability, the daily routine, and support for your individual care needs.
Assisted living home
Phoenix
EXPERIENCES THAT HELP YOU CHOOSE
Community reviews
4.8/ 5
6 ratings · Google Maps
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Selected Google reviews
These are the reviews returned by Google, not the complete review history. Reviewer opinions are not independently verified by GlenOak.
Millie Davis · 5 / 5 ·
I have been working as a home care registered nurse for over 30 years. I have visited multiple patients in many Assisted Living residences and have experienced all kinds of caregivers and AL owners. When I found this place for my sister, I was shocked at how kind and caring the caregivers were, I thought it too good to be true. The owner Joy lives on site and provides exceptional care, herself. She takes care of these residents with the utmost TLC, as if they were her own family members. When she isn't there she hires the most tender competent workers, and she is never gone for long. The meals are fresh, delicious and healthy. My sister lived in this comfortable, clean, peaceful environment for almost a year, until her disease took her. She was so well cared for. I can't even describe how grateful I am to them. Thank you, Joy!! 🩷🩷😘😘.
Millie Davis.
If I could give 20 stars, that is what post for Joyful Haven. My mom has been there for most of this year and I cannot tell you how happy she is. I can always tell when I walk in the door. She has been well taken care of. Her needs are assessed throughout the day. She is never ignored. Her skin is healthy. She is wheelchair bound and non verbal. Everybody that walks and talks to her. The caregiver, Joy, Always takes a moment when she walks in to smile and to grab her hand, there is no anxiety in the house. It is very clean. I’m very happy for my mom because she is happy.
Joyful Haven is a great place for anyone that needs long term care for loved ones. It’s clean and has good food options and meals for the residents. The staff is amazing with the residents and they truly care for each person. I would highly recommend them for a care facility.
My sibling lived at Joyful Haven for a few years and was cared for by their loving staff. The facility is clean and homey, with secure door locks to keep residents safe. I was happy with the professional and personal relationships with my sibling and me. It is reasonably priced too! Joy, the owner, is personable, loving, and an admirable businesswoman.
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THE DETAILS OF EVERYDAY LIFE
Amenities & services
Dining & household services
Mealsunspecified frequency; care-category assumption, not an observed fact
Housekeepingunspecified frequency; care-category assumption, not an observed fact
Laundry serviceunspecified frequency; care-category assumption, not an observed fact
Activities & transportation
Organized activitiesunspecified frequency; care-category assumption, not an observed fact
The agency cited 4 deficiencies concerning Fall-prevention training, Administration, Personnel. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Fall-prevention trainingA.R.S. § 36-420.01.A
Cited requirement:A.R.S. § 36-420.01.A. Health care institutions; fall prevention and fall recovery; training programs; definition A. Each health care institution shall develop and administer a training program for all staff regarding fall prevention and fall recovery. The training program shall include initial training and continued competency training in fall prevention and fall recovery. A health care institution may use information and training materials from the department's Arizona falls prevention coalition in developing the training program.
Provider-listed correction date: Jun 30, 2025. A provider’s plan does not establish agency-confirmed correction.
AdministrationR9-10-803.C.1.a
Cited requirement:R9-10-803.C.1.a. Administration C. A manager shall ensure that policies and procedures are: 1. Established, documented, and implemented to protect the health and safety of a resident that: a. Cover job descriptions, duties, and qualifications, including required skills and knowledge, education, and experience for employees and volunteers;
Provider-listed correction date: Jun 30, 2025. A provider’s plan does not establish agency-confirmed correction.
PersonnelR9-10-806.A.4.a-b
Cited requirement:R9-10-806.A.4.a-b. Personnel A. A manager shall ensure that: 4. A caregiver's or assistant caregiver's skills and knowledge are verified and documented: a. Before the caregiver or assistant caregiver provides physical health services or behavioral health services, and b. According to policies and procedures;
Provider-listed correction date: Jun 30, 2025. A provider’s plan does not establish agency-confirmed correction.
PersonnelR9-10-806.A.9
Cited requirement:R9-10-806.A.9. Personnel A. A manager shall ensure that: 9. Before providing assisted living services to a resident, a caregiver or an assistant caregiver receives orientation that is specific to the duties to be performed by the caregiver or assistant caregiver; and
An enforcement case’s status does not independently confirm correction of every inspection finding.
These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.
What kinds of care does Joyful Haven assisted living home, LLC offer?
Joyful Haven assisted living home, LLC offers assisted living. Confirm which services can meet your needs directly with the community.
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A local advisor can help with tour questions and next steps. Tour preferences are requests; appointments need community confirmation. Call the community directly at (773) 946-7202 for appointments. The community must confirm any booking.
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