Comfy Couch Assisted Living is an assisted living home in Phoenix, Arizona, at 4812 East Osborn Road. This residential setting is an option for families comparing smaller assisted living homes in the area. Ask about current room availability, the daily routine, and support for your individual care needs.
Assisted living home
Phoenix
EXPERIENCES THAT HELP YOU CHOOSE
Community reviews
5.0/ 5
1 ratings · Google Maps
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Selected Google reviews
These are the reviews returned by Google, not the complete review history. Reviewer opinions are not independently verified by GlenOak.
Kianna · 5 / 5 ·
I don’t even know where to begin—Comfy Couch went above and beyond in caring for my mother. From the moment we moved her in through her final days in hospice in the home. The love, attention, and dignity they provided were extraordinary.
Pam and Richard, the main caregivers throughout her entire stay, were not only professional but also incredibly patient and attentive. They formed a beautiful bond with my mother, bringing warmth and compassion into her daily care.
We had transferred my mother from a previous group home due to emotional and physical neglect. At that point, we believed she had only a month or so left. But under the care of the team at Comfy Couch, she thrived, living six more joyful and meaningful months.
The entire caregiving team, especially the night staff, was outstanding. With three caregivers during the day and one awake caregiver overnight (which is not common in all homes), we felt a deep sense of comfort knowing my mother was in good hands around the clock.
Comfy Couch delivers on its promises. My mother enjoyed bingo three times a week, weekly music therapy, and a warm, celebratory environment around the holidays and weekends that felt like family.
I cannot thank Pam, Richard, and the entire team enough. Their rates are very fair, especially considering the exceptional level of care they provide. I will be forever grateful and highly recommend Comfy Couch to any family seeking quality, compassionate care for a loved one.
The agency cited 3 deficiencies concerning Directed Care Services, Environmental Standards. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Directed Care ServicesR9-10-815.F.2.a-c
Cited requirement:R9-10-815.F.2.a-c. Directed Care Services F. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 1. Policies and procedures are established, documented, and implemented that ensure the safety of a resident who may wander; 2. There is a means of exiting the facility for a resident who does not have a key, special knowledge for egress, or the ability to expend increased physical effort that meets one of the following: a. Provides access to an outside area that: i. Allows the resident to be at least 30 feet away from the facility that is secure, and ii. Monitors or alerts employees of the egress of a resident from the facility; b. Provides access to an outside area: i. From which a resident may exit to a location at least 30 feet away from the facility that is secure, and ii. Monitors or alerts employees of the egress of a resident from the facility; or c. Uses a mechanism that meets the Special Egress-Control Devices provisions in the International Building Code incorporated by reference in R9-10-104.01; and
Correction information is not available in the records reviewed.
Environmental StandardsR9-10-820.A.1.b
Cited requirement:R9-10-820.A.1.b. Environmental Standards A. A manager shall ensure that: 1. The premises and equipment used at the assisted living facility are: b. Free from a condition or situation that may cause a resident or other individual to suffer physical injury;
Correction information is not available in the records reviewed.
Environmental StandardsR9-10-820.A.6
Cited requirement:R9-10-820.A.6. Environmental Standards A. A manager shall ensure that: 6. Hot water temperatures are maintained between 95º F and 120º F in areas of an assisted living facility used by residents;
Correction information is not available in the records reviewed.
These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.
What kinds of care does Comfy Couch Assisted Living offer?
Comfy Couch Assisted Living offers assisted living. Confirm which services can meet your needs directly with the community.
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