No deficiencies cited in this inspection
The agency recorded no deficiencies in this inspection. This result applies to the matters examined on that visit.
Read official report (opens a new tab)Assisted living home
A GlenOak Living community guide
2929 East Cactus Road, Phoenix, AZ 85032
GET TO KNOW THE COMMUNITY
Cactus-Star Assisted Living LLC is an assisted living home in Phoenix, Arizona, at 2929 East Cactus Road. This residential setting is an option for families comparing smaller assisted living homes in the area. Ask about current room availability, the daily routine, and support for your individual care needs.
EXPERIENCES THAT HELP YOU CHOOSE
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PLAN WITH A CLEARER BUDGET
No cost or obligation to request current pricing.
Room types and layouts have not been confirmed for this profile.
Assisted living · Phoenix-area reference
About $5,050 per monthA regional starting-cost reference, not a quote from Cactus-Star Assisted Living LLC. Care, room choices, and fees can change your total.
Home-based care costs may differ from this regional reference.
Prices are estimates and may vary.
Estimate checked September 25, 2026.
Prices are estimates and may vary.
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COME TAKE A LOOK
A visit is the best way to get a feel for Cactus-Star Assisted Living LLC. Share your visit preferences with GlenOak. We'll follow up about next steps.
Arizona time. These are preferences, not available appointments. The community must confirm.
THE DETAILS OF EVERYDAY LIFE
AROUND THE NEIGHBORHOOD
2929 East Cactus Road, Phoenix, AZ 85032
Phoenix · Maricopa County
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GLENOAK SENIOR ADVISORS
Ask GlenOak about care options, total costs and current openings at Cactus-Star Assisted Living LLC.
OFFICIAL ARIZONA RECORDS
Arizona Department of Health Services records help explain licensing, inspection findings and enforcement history.
Licensed services: Directed care services; Personal care services; Supervisory care services.
Capacity is the licensed maximum, not available rooms. Status and dates reflect the records checked on Sep 27, 2026.
Records checked Sep 27, 2026 · Requested history: Sep 27, 2023–Sep 27, 2026
No deficiencies cited in this inspection
The agency recorded no deficiencies in this inspection. This result applies to the matters examined on that visit.
Read official report (opens a new tab)1 deficiency cited
The agency cited 1 deficiency concerning Environmental Standards. Read the official report for the inspector’s evidence and scope.
Cited requirement:R9-10-820.A.1.a. Environmental Standards A. A manager shall ensure that: 1. The premises and equipment used at the assisted living facility are: a. Cleaned and, if applicable, disinfected according to policies and procedures designed to prevent, minimize, and control illness or infection; and
Correction information is not available in the records reviewed.
4 deficiencies cited
The agency cited 4 deficiencies concerning Tuberculosis clearance, Directed Care Services, Food Services, Environmental Standards. Read the official report for the inspector’s evidence and scope.
Cited requirement:R9-10-806.A.8.a-b. Personnel A. A manager shall ensure that: 8. A manager, a caregiver, and an assistant caregiver, or an employee or a volunteer who has or is expected to have more than eight hours per week of direct interaction with residents, provides evidence of freedom from infectious tuberculosis: a. On or before the date the individual begins providing services at or on behalf of the assisted living facility, and b. As specified in R9-10-113;View provider’s plan of correction (opens a new tab)
Provider-listed correction date: Jun 20, 2025. A provider’s plan does not establish agency-confirmed correction.
Cited requirement:R9-10-815.F.2.a-c. Directed Care Services F. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 2. There is a means of exiting the facility for a resident who does not have a key, special knowledge for egress, or the ability to expend increased physical effort that meets one of the following: a. Provides access to an outside area that: i. Allows the resident to be at least 30 feet away from the facility, and ii. Controls or alerts employees of the egress of a resident from the facility; b. Provides access to an outside area: i. From which a resident may exit to a location at least 30 feet away from the facility, and ii. Controls or alerts employees of the egress of a resident from the facility; or c. Uses a mechanism that meets the Special Egress-Control Devices provisions in the International Building Code incorporated by reference in R9-10-104.01; andView provider’s plan of correction (opens a new tab)
Provider-listed correction date: Jun 19, 2025. A provider’s plan does not establish agency-confirmed correction.
Cited requirement:R9-10-817.C.2. Food Services C. A manager shall ensure that food is obtained, prepared, served, and stored as follows: 2. Food is protected from potential contamination;View provider’s plan of correction (opens a new tab)
Provider-listed correction date: Nov 20, 2025. A provider’s plan does not establish agency-confirmed correction.
Cited requirement:R9-10-819.A.1.a. Environmental Standards A. A manager shall ensure that: 1. The premises and equipment used at the assisted living facility are: a. Cleaned and, if applicable, disinfected according to policies and procedures designed to prevent, minimize, and control illness or infection; andView provider’s plan of correction (opens a new tab)
Provider-listed correction date: Nov 20, 2025. A provider’s plan does not establish agency-confirmed correction.
14 deficiencies cited
The agency cited 14 deficiencies concerning Fall-prevention training, Abuse, neglect and exploitation safeguards, Staff qualifications and training, Resident service plans, Resident records. Read the official report for the inspector’s evidence and scope.
Cited requirement:36-420.01. Health care institutions; fall prevention and fall recovery; training programs; definition A. Each health care institution shall develop and administer a training program for all staff regarding fall prevention and fall recovery. The training program shall include initial training and continued competency training in fall prevention and fall recovery. A health care institution may use information and training materials from the department's Arizona falls prevention coalition in developing the training program.
Correction information is not available in the records reviewed.
Cited requirement:J. If a manager has a reasonable basis, according to A.R.S. § 46-454 , to believe abuse, neglect or exploitation has occurred on the premises or while a resident is receiving services from an assisted living facility's manager, caregiver, or assistant caregiver, the manager shall: 1. If applicable, take immediate action to stop the suspected abuse, neglect, or exploitation; 2. Report the suspected abuse, neglect, or exploitation of the resident according to A.R.S. § 46-454; 3. Document: a. The suspected abuse, neglect, or exploitation; b. Any action taken according to subsection (J)(1); and c. The report in subsection (J)(2); 4. Maintain the documentation in subsection (J)(3) for at least 12 months after the date of the report in subsection(J)(2); 5. Initiate an investigation of the suspected abuse, neglect, or exploitation and document the following information within five working days after the report required in subsection (J)(2): a. The dates, times, and description of the suspected abuse, neglect, or exploitation; b. A description of any injury to the resident related to the suspected abuse or neglect and any change to the resident's physical, cognitive, functional, or emotio…
Correction information is not available in the records reviewed.
Cited requirement:K. A manager shall provide written notification to the Department of a resident's: 1. Death, if the resident's death is required to be reported according to A.R.S. § 11-593, within one working day after the resident's death; and
Correction information is not available in the records reviewed.
Cited requirement:A. A manager shall ensure that: 1. A caregiver: b. Provides documentation of: i. Completion of a caregiver training program approved by the Department or the Board of Examiners for Nursing Care Institution Administrators and Assisted Living Facility Managers;
Correction information is not available in the records reviewed.
Cited requirement:A. A manager shall ensure that: 5. An assisted living facility has a manager, caregivers, and assistant caregivers with the qualifications, experience, skills, and knowledge necessary to: a. Provide the assisted living services, behavioral health services, behavioral care, and ancillary services in the assisted living facility's scope of services; b. Meet the needs of a resident; and c. Ensure the health and safety of a resident;
Correction information is not available in the records reviewed.
Cited requirement:B. A manager of an assisted living home shall ensure that: 4. At least the manager or a caregiver is present at an assisted living home when a resident is present in the assisted living home and: a. Except for nighttime hours, the manager or caregiver is awake; and b. If the manager or caregiver is not awake during nighttime hours:
Correction information is not available in the records reviewed.
Cited requirement:C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: a. Provides a resident with the assisted living services in the resident's service plan;
Correction information is not available in the records reviewed.
Cited requirement:C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: f. Encourages a resident to participate in activities planned according to subsection (E); and
Correction information is not available in the records reviewed.
Cited requirement:C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident's medical record; and
Correction information is not available in the records reviewed.
Cited requirement:F. In addition to the requirements in R9-10-808(A)(3), a manager shall ensure that the service plan for a resident receiving personal care services includes: 1. Skin maintenance to prevent and treat bruises, injuries, pressure sores, and infections;
Correction information is not available in the records reviewed.
Cited requirement:F. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 2. There is a means of exiting the facility for a resident who does not have a key, special knowledge for egress, or the ability to expend increased physical effort that meets one of the following: a. Provides access to an outside area that: i. Allows the resident to be at least 30 feet away from the facility, and ii. Controls or alerts employees of the egress of a resident from the facility;
Correction information is not available in the records reviewed.
Cited requirement:A. A manager shall ensure that: 4. A disaster drill for employees is conducted on each shift at least once every three months and documented;
Correction information is not available in the records reviewed.
Cited requirement:A. A manager shall ensure that: 5. An evacuation drill for employees and residents: a. Is conducted at least once every six months; and
Correction information is not available in the records reviewed.
Cited requirement:D. A manager shall ensure that: 4. A resident's sleeping area: b. Is not used as a passageway to a common area, another sleeping area, or common bathroom unless the resident's sleeping area: i. Was used as a passageway to a common area, another sleeping area, or common bathroom before October 1, 2013; and ii. Written consent is obtained from the resident or the resident's representative;
Correction information is not available in the records reviewed.
8 deficiencies cited
The agency cited 8 deficiencies concerning Staff qualifications and training, Fall-prevention training, Policies and procedures, Resident service plans, Resident records. Read the official report for the inspector’s evidence and scope.
Cited requirement:36-420. Health care institutions; cardiopulmonary resuscitation; first aid; immunity; falls; definition B. Each health care institution: 2. Shall provide appropriate first aid in accordance with its certification training for first aid before the arrival of emergency medical services to a resident who is in distress and to a noninjured resident who has fallen, appears to be uninjured and is unable to reasonably recover independently. The first aid shall be in accordance with the resident's advance directives, if known. Staff who are certified in first aid shall be available at all times.
Correction information is not available in the records reviewed.
Cited requirement:36-420.01. Health care institutions; fall prevention and fall recovery; training programs; definition A. Each health care institution shall develop and administer a training program for all staff regarding fall prevention and fall recovery. The training program shall include initial training and continued competency training in fall prevention and fall recovery. A health care institution may use information and training materials from the department's Arizona falls prevention coalition in developing the training program.
Correction information is not available in the records reviewed.
Cited requirement:C. A manager shall ensure that policies and procedures are: 1. Established, documented, and implemented to protect the health and safety of a resident that: w. Cover a quality management program, including incident report and supporting documentation;
Correction information is not available in the records reviewed.
Cited requirement:L. If a resident is receiving services from a home health agency or hospice service agency, a manager shall ensure that: 2. Any care instructions for a resident provided to the assisted living facility by the home health agency or hospice service agency are: c. Documented in the resident's service plan.
Correction information is not available in the records reviewed.
Cited requirement:A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 4. Is reviewed and updated based on changes in the requirements in subsections (A)(3)(a) through (f): a. No later than 14 calendar days after a significant change in the resident's physical, cognitive, or functional condition; and
Correction information is not available in the records reviewed.
Cited requirement:A. A manager shall ensure that: 5. An evacuation drill for employees and residents: b. Includes all individuals on the premises except for: i. A resident whose medical record contains documentation that evacuation from the assisted living facility would cause harm to the resident, and
Correction information is not available in the records reviewed.
Cited requirement:A. A manager shall ensure that: 6. Documentation of each evacuation drill is created, is maintained for at least 12 months after the date of the evacuation drill, and includes: c. If applicable: ii. An identification of residents who were not evacuated;
Correction information is not available in the records reviewed.
Cited requirement:D. A manager shall ensure that: 4. A resident's sleeping area: b. Is not used as a passageway to a common area, another sleeping area, or common bathroom unless the resident's sleeping area: i. Was used as a passageway to a common area, another sleeping area, or common bathroom before October 1, 2013; and ii. Written consent is obtained from the resident or the resident's representative;
Correction information is not available in the records reviewed.
An enforcement case’s status does not independently confirm correction of every inspection finding.
These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.
Cactus-Star Assisted Living LLC offers assisted living. Confirm which services can meet your needs directly with the community.
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