At Home Cholla is an assisted living home in Phoenix, Arizona, at 3429 East Cholla Street. This residential setting is an option for families comparing smaller assisted living homes in the area. Ask about current room availability, the daily routine, and support for your individual care needs.
Assisted living home
Phoenix
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Community reviews
5.0/ 5
2 ratings · Google Maps
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Selected Google reviews
These are the reviews returned by Google, not the complete review history. Reviewer opinions are not independently verified by GlenOak.
Isabelle Guarino · 5 / 5 ·
Best care home in the state! Not only do they love on seniors unconditionally but they make them feel like this is THEIR home. It's not homelike, it's a home, and it's a safe quality place where anyone's loved ones would be happy to age in peace. If you're wondering if this is the place for your senior loved one - look no further. Manager is amazing, care is incredible, food is delicious and in comparison it's not that expensive!
I have had many experiences with assistive living care in private homes. I placed my mother, mother in law and father in law into private homes. The care my father in law received at At Home on Cholla was by far support to the others. Mariela, the owner, is a very hands on owner and an experienced nurse. She made sure that all of his needs, both physically, mentally and emotionally were met. They made him special food, helped him daily figure ot his tv, gentle on bathing and toileting. He had a bell and they were there quickly when he rang. My family is very proactive and we visited multiple times a day and he was always clean, fed, tv on his favorite show, dressed and out of bed.
When was taking his last breaths, Mariela was there supporting the family.
It was a wonderful experience.
The agency cited 2 deficiencies concerning Medication services, Health care institutions; cardiopulmonary resuscitation; first aid; immunity; falls; definition. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Medication servicesA.R.S. § 36-420.04.A.1-9
Cited requirement:A.R.S. § 36-420.04.A.1-9. Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A. An assisted living center or assisted living home that contacts an emergency responder on behalf of a resident shall provide to the emergency responder a written document that includes all of the following: 1. The reason or reasons the emergency responder was requested on behalf of the resident. 2. Whether the resident receives medication services and, if the resident has provided this information to the assisted living center or assisted living home, a list of all the resident's prescription and over-the-counter medications, their dosages and how frequently they are administered. 3. The name, address and telephone number of the resident's current pharmacy. 4. A list of any known allergies to any medications, additives, preservatives or materials like latex or adhesive. 5. The name and contact information for the resident's primary care physician and power of attorney or authorized representative. 6. Basic information about the resident's physical and mental conditions and basic medical history, such as having diabetes or a pacemaker or expe…
Provider-listed correction date: Mar 9, 2026. A provider’s plan does not establish agency-confirmed correction.
Health care institutions; cardiopulmonary resuscitation; first aid; immunity; falls; definitionA.R.S. § 36-420.B.1
Cited requirement:A.R.S. § 36-420.B.1. Health care institutions; cardiopulmonary resuscitation; first aid; immunity; falls; definition B. Each health care institution: 1. Shall initiate cardiopulmonary resuscitation in accordance with its certification training for cardiopulmonary resuscitation before the arrival of emergency medical services, to a resident who is nonresponsive or has a cessation of normal respiration. The cardiopulmonary resuscitation shall be in accordance with that resident's advance directives, if known. Staff who are certified in cardiopulmonary resuscitation shall be available at all times.
The agency cited 5 deficiencies concerning Fall-prevention training, Service Plans, Medication Services, Environmental Standards, Food refrigeration. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Fall-prevention trainingA.R.S. § 36-420.01.A
Cited requirement:A.R.S. § 36-420.01.A. Health care institutions; fall prevention and fall recovery; training programs; definition A. Each health care institution shall develop and administer a training program for all staff regarding fall prevention and fall recovery. The training program shall include initial training and continued competency training in fall prevention and fall recovery. A health care institution may use information and training materials from the department's Arizona falls prevention coalition in developing the training program.
Provider-listed correction date: Jul 12, 2025. A provider’s plan does not establish agency-confirmed correction.
Service PlansR9-10-808.C.1.c
Cited requirement:R9-10-808.C.1.c. Service Plans C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: c. Provides assistance with activities of daily living according to the resident's service plan;
Provider-listed correction date: Jun 27, 2025. A provider’s plan does not establish agency-confirmed correction.
Medication ServicesR9-10-816.D.1
Cited requirement:R9-10-816.D.1. Medication Services D. A manager shall ensure that: 1. A current drug reference guide is available for use by personnel members, and
Provider-listed correction date: Jun 26, 2025. A provider’s plan does not establish agency-confirmed correction.
Environmental StandardsR9-10-819.A.1.a
Cited requirement:R9-10-819.A.1.a. Environmental Standards A. A manager shall ensure that: 1. The premises and equipment used at the assisted living facility are: a. Cleaned and, if applicable, disinfected according to policies and procedures designed to prevent, minimize, and control illness or infection; and
Provider-listed correction date: Jun 27, 2025. A provider’s plan does not establish agency-confirmed correction.
Food refrigerationR9-10-818.C.4.a
Cited requirement:R9-10-818.C.4.a. Food Services C. A manager shall ensure that food is obtained, prepared, served, and stored as follows: 4. Potentially hazardous food is maintained as follows: a. Foods requiring refrigeration are maintained at 41° F or below; and
The agency cited 4 deficiencies concerning Medication services. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Medication servicesR9-10-816.F.1
Cited requirement:F. When medication is stored by an assisted living facility, a manager shall ensure that: 1. Medication is stored in a separate locked room, closet, cabinet, or self-contained unit used only for medication storage;
Correction information is not available in the records reviewed.
R9-10-818.A.4
Cited requirement:A. A manager shall ensure that: 4. A disaster drill for employees is conducted on each shift at least once every three months and documented;
Correction information is not available in the records reviewed.
R9-10-819.A.1.b
Cited requirement:A. A manager shall ensure that: 1. The premises and equipment used at the assisted living facility are: b. Free from a condition or situation that may cause a resident or other individual to suffer physical injury;
Correction information is not available in the records reviewed.
R9-10-819.A.10
Cited requirement:A. A manager shall ensure that: 10. Oxygen containers are secured in an upright position;
Correction information is not available in the records reviewed.
These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.
At Home Cholla offers assisted living. Confirm which services can meet your needs directly with the community.
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