Orchard Pointe at Terrazza is an assisted living center in Peoria, Arizona, at 6775 West Happy Valley Road. Ask about current room availability, the daily routine, and support for your individual care needs.
Assisted living center
Peoria
EXPERIENCES THAT HELP YOU CHOOSE
Community reviews
4.8/ 5
77 ratings · Google Maps
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Selected Google reviews
These are the reviews returned by Google, not the complete review history. Reviewer opinions are not independently verified by GlenOak.
Teresa Rogers · 5 / 5 ·
My two aunts moved here last year into assisted living. I visited many communities before deciding on Orchard Pointe at Terrazza and I’m so happy to have found them. It is reasonably priced compared to other communities, but the staff and sense of community is far superior. The wait staff know my aunts names and know their favorite meals. The games and activities are especially great and staff is intentional about including everyone and creating a fun and inviting environment. I can count on staff to alert me when one or both of my aunts seem to be withdrawing or unwell and they are responsive to my communications when I’m traveling or am unable to stop by, physically, for whatever reason. Although they remain in assisted living currently, I chose the community after my toe of the memory care wing. I’ve found memory care facilities to be so disturbing. The memory care at OPT however seemed much different. Staff pearly works hard to find creative techniques to keep residents engaged and active in an effort to preserve their physical and mental health. I cannot say enough how much I appreciate the love and care OPT provides. It’s made a significant difference in my aunts’ health and quality of life.
We refured to Orchard Pointe at Terrazza as the resort. My Mom's appartment had a desert view and was able to enjoy the sun sets. The food is outstanding! I can't say enough good things about the staff there! They are just wounderful people. From the care that my Mom got, to the suppot that they provided to me. This is a great place. I highly recomend Orchard Pointe at Terrazza. After all. "It's a wounderful day here at Terrazza"
Every day with my beautiful mom in your care, is yet one less day I need to worry about her wellbeing! When life piles up on you, I can’t sing their praises enough. Yesterday I was going to highly recommend; today, a milllion stars! It keeps getting better and better! So many services available. Their staff and their in house nursing care it stellar.
They all help you with everything! My mom is in the portraits wing. I can’t imagine a better environment!
With love and thanks! Beyond love!
I am really pleased with the care my wife Bernie is getting. The staff is great & Bernie seems to like all of them. It has been two weeks today that she came to Orchards. She does have some bad days when she wants me to take her that is the hard part for me. Over all it is a great place.
I would like to thank DJ Bowls, Senior Living Counselor at Orchard Pointe at Terrazza for her understanding and advise regarding our living needs, present and future. She literally spent hours of her time helping, advising and showing us all Orchard Point has to offer. She exhibits great compassion and care for clients and residents alike.
I would recommend "CJ" and her facility without reservations.
Go visit and ask for CJ Bowls to show you around.
The agency cited 1 deficiency concerning Prohibited acts; required acts. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Prohibited acts; required actsA.R.S. § 36-407.A
Cited requirement:A.R.S. § 36-407.A. Prohibited acts; required acts A. A person shall not establish, conduct or maintain in this state a health care institution or any class or subclass of health care institution unless that person holds a current and valid license issued by the department specifying the class or subclass of health care institution the person is establishing, conducting or maintaining. The license is valid only for the establishment, operation and maintenance of the class or subclass of health care institution, the type of services and, except for emergency admissions as prescribed by the director by rule, the licensed capacity specified by the license.
The agency cited 5 deficiencies concerning Staff qualifications and training, Resident service plans, Resident records. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Staff qualifications and trainingR9-10-806.A.10
Cited requirement:A. A manager shall ensure that: 10. Before providing assisted living services to a resident, a manager or caregiver provides current documentation of first aid training and cardiopulmonary resuscitation training certification specific to adults.
Correction information is not available in the records reviewed.
Resident service plansR9-10-808.A.4.a
Cited requirement:A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 4. Is reviewed and updated based on changes in the requirements in subsections (A)(3)(a) through (f): a. No later than 14 calendar days after a significant change in the resident's physical, cognitive, or functional condition; and
Correction information is not available in the records reviewed.
Resident recordsR9-10-811.C.17
Cited requirement:C. A manager shall ensure that a resident's medical record contains: 17. Documentation of notification of the resident of the availability of vaccination for influenza and pneumonia, according to A.R.S. § 36-406(1)(d);
Correction information is not available in the records reviewed.
R9-10-815.B.1
Cited requirement:B. A manager of an assisted living facility authorized to provide directed care services shall not accept or retain a resident who, except as provided in R9-10-814(B)(2): 1. Is confined to a bed or chair because of an inability to ambulate even with assistance; or
Correction information is not available in the records reviewed.
R9-10-819.A.14.b
Cited requirement:A. A manager shall ensure that: 14. If pets or animals are allowed in the assisted living facility, pets or animals are: b. Licensed consistent with local ordinances; and
Correction information is not available in the records reviewed.
An enforcement case’s status does not independently confirm correction of every inspection finding.
These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.
What kinds of care does Orchard Pointe at Terrazza offer?
Orchard Pointe at Terrazza offers assisted living, memory care. Confirm which services can meet your needs directly with the community.
Can I book a tour here?
A local advisor can help with tour questions and next steps. Tour preferences are requests; appointments need community confirmation. Call the community directly at (623) 230-3393 for appointments. The community must confirm any booking.
What does the review count include?
The total includes ratings with and without written comments. A written summary appears when available. Reviews reflect personal experiences and should be considered alongside a visit and a conversation with the community.
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