Family Touch is an assisted living home in Mesa, Arizona, at 2345 East Leonora Street. This residential setting is an option for families comparing smaller assisted living homes in the area. Ask about current room availability, the daily routine, and support for your individual care needs.
Assisted living home
Mesa
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Pricing & living options
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Room options
Room types and layouts have not been confirmed for this profile.
Regional starting-cost estimate
Assisted living · Phoenix-area reference
About $5,050 per month
A regional starting-cost reference, not a quote from Family Touch. Care, room choices, and fees can change your total.
Home-based care costs may differ from this regional reference.
Prices are estimates and may vary.
Estimate checked September 25, 2026.
Prices are estimates and may vary.
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The agency cited 14 deficiencies concerning Staff qualifications and training, Resident records, Medication services, Hazardous-material storage. Read the official report for the inspector’s evidence and scope.
Findings and correction information
R9-10-803.A.9
Cited requirement:A. A governing authority shall: 9. Ensure compliance with A.R.S. § 36-411.
Correction information is not available in the records reviewed.
R9-10-804.1.a-e
Cited requirement:A manager shall ensure that: 1. A plan is established, documented, and implemented for an ongoing quality management program that, at a minimum, includes: a. A method to identify, document, and evaluate incidents; b. A method to collect data to evaluate services provided to residents; c. A method to evaluate the data collected to identify a concern about the delivery of services related to resident care; d. A method to make changes or take action as a result of the identification of a concern about the delivery of services related to resident care; and e. The frequency of submitting a documented report required in subsection (2) to the governing authority;
Correction information is not available in the records reviewed.
Staff qualifications and trainingR9-10-806.A.4.a-b
Cited requirement:A. A manager shall ensure that: 4. A caregiver's or assistant caregiver's skills and knowledge are verified and documented: a. Before the caregiver or assistant caregiver provides physical health services or behavioral health services, and b. According to policies and procedures;
Correction information is not available in the records reviewed.
R9-10-806.A.7
Cited requirement:A. A manager shall ensure that: 7. Documentation is maintained for at least 12 months after the last date on the documentation of the caregivers and assistant caregivers working each day, including the hours worked by each;
Correction information is not available in the records reviewed.
Staff qualifications and trainingR9-10-806.A.9
Cited requirement:A. A manager shall ensure that: 9. Before providing assisted living services to a resident, a caregiver or an assistant caregiver receives orientation that is specific to the duties to be performed by the caregiver or assistant caregiver; and
Correction information is not available in the records reviewed.
Resident recordsR9-10-811.C.11
Cited requirement:C. A manager shall ensure that a resident's medical record contains: 11. Documentation of assisted living services provided to the resident;
Correction information is not available in the records reviewed.
Medication servicesR9-10-811.C.12
Cited requirement:C. A manager shall ensure that a resident's medical record contains: 12. A medication order from a medical practitioner for each medication that is administered to the resident or for which the resident receives assistance in the self-administration of the medication;
Correction information is not available in the records reviewed.
R9-10-815.B.1
Cited requirement:B. A manager of an assisted living facility authorized to provide directed care services shall not accept or retain a resident who, except as provided in R9-10-814(B)(2): 1. Is confined to a bed or chair because of an inability to ambulate even with assistance; or
Correction information is not available in the records reviewed.
R9-10-815.E.1
Cited requirement:E. A manager shall ensure that: 1. A bell, intercom, or other mechanical means to alert employees to a resident's needs or emergencies is available in a bedroom being used by a resident receiving directed care services; or
Correction information is not available in the records reviewed.
R9-10-815.F.2.a.i-ii
Cited requirement:F. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 2. There is a means of exiting the facility for a resident who does not have a key, special knowledge for egress, or the ability to expend increased physical effort that meets one of the following: a. Provides access to an outside area that: i. Allows the resident to be at least 30 feet away from the facility, and ii. Controls or alerts employees of the egress of a resident from the facility;
Correction information is not available in the records reviewed.
Medication servicesR9-10-816.B.3.c
Cited requirement:B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: c. Is documented in the resident's medical record.
Correction information is not available in the records reviewed.
R9-10-818.A.4
Cited requirement:A. A manager shall ensure that: 4. A disaster drill for employees is conducted on each shift at least once every three months and documented;
Correction information is not available in the records reviewed.
R9-10-818.A.6
Cited requirement:A. A manager shall ensure that: 6. Documentation of each evacuation drill is created, is maintained for at least 12 months after the date of the evacuation drill, and includes:
Correction information is not available in the records reviewed.
Hazardous-material storageR9-10-819.A.11
Cited requirement:A. A manager shall ensure that: 11. Poisonous or toxic materials stored by the assisted living facility are maintained in labeled containers in a locked area separate from food preparation and storage, dining areas, and medications and are inaccessible to residents;
Correction information is not available in the records reviewed.
An enforcement case’s status does not independently confirm correction of every inspection finding.
These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.
Family Touch offers assisted living. Confirm which services can meet your needs directly with the community.
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A local advisor can help with tour questions and next steps. Tour preferences are requests; appointments need community confirmation. Call the community directly at (480) 284-8181 for appointments. The community must confirm any booking.
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The total includes ratings with and without written comments. A written summary appears when available. Reviews reflect personal experiences and should be considered alongside a visit and a conversation with the community.
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