Country Oaks LLC is an assisted living home in Mesa, Arizona, at 544 West Nido Avenue. This residential setting is an option for families comparing smaller assisted living homes in the area. Ask about current room availability, the daily routine, and support for your individual care needs.
Assisted living home
Mesa
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Community reviews
5.0/ 5
39 ratings · Google Maps
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Selected Google reviews
These are the reviews returned by Google, not the complete review history. Reviewer opinions are not independently verified by GlenOak.
Carol Daniels · 5 / 5 ·
Maxine takes good care of my son when he needs attended to and/or showered. Mary gets the meals ready for every meal. He even has a special plate since his vision is so poor to assist in eating.
In photos, music lessen with Wounded Warriors. Treat after out with friends. Birthday party for My son.
I like this place and their staff, I like Maxine she's very helpful, I don't really like William,I know he's just doing his job but he does get upset fairly easily. Mary is very helpful and nice I can always come to her if I have something.
Country Oaks is an excellent facility! Our family feels very comfortable with the care they provide my mother who is 96 years old! Maxine her nurse is great I was so lucky to find her! She goes over and above making mom feel loved and cared for! Mary is our cook and whether it is breakfast lunch or dinner she is preparing delicious but simple home cooked meals! William is mom’s custodian! He is there for all of moms needs whether assistance dressing or help finding her clothes! Maxine Mary and William are three staff members who are able to work together to get my mom’s needs met! Thank you for caring we know it isn’t easy!
Last month we transitioned my husband to Country Oaks after a long period of caretaking at home. To be able to trust that he is safe and getting the care he needs has been a blessing for our family. The team of caretakers are so attentive and kind. OT/PT support is helping with his mobility- something we could not accomplish at home. Jessica is so wonderfully communicative, and we are grateful for the support we are receiving from her and her team.
Maxine, Mary and William are the absolute best caregivers! Six months ago I made the mistake of moving my best friend to another care home that was closer to my home (and moved him back to Country Oaks a couple of weeks later) I will never make that mistake again! I didn’t realize just how great these caregivers at Country Oaks were! Also the food there always looks and smells amazing. The backyard is landscaped with a little bench for a serene setting. I love this place!
The agency cited 3 deficiencies concerning Medication Services, Emergency and Safety Standards. Read the official report for the inspector’s evidence and scope.
Findings and correction information
A.R.S. § 36-420.04.D
Cited requirement:A.R.S. § 36-420.04.D. Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document D. An assisted living center or assisted living home shall maintain a copy of the document provided to the emergency responder and documentation of the actions required by subsection B of this section for a period of two years after the date of the emergency.
Provider-listed correction date: Apr 15, 2026. A provider’s plan does not establish agency-confirmed correction.
Medication ServicesR9-10-817.F.1
Cited requirement:R9-10-817.F.1. Medication Services F. When medication is stored by an assisted living facility, a manager shall ensure that: 1. Medication is stored in a separate locked room, closet, cabinet, or self-contained unit used only for medication storage;
Provider-listed correction date: Apr 6, 2026. A provider’s plan does not establish agency-confirmed correction.
Emergency and Safety StandardsR9-10-819.D.2.a-f
Cited requirement:R9-10-819.D.2.a-f. Emergency and Safety Standards D. When a resident has an accident, emergency, or injury that results in the resident needing medical services, a manager shall ensure that a caregiver or an assistant caregiver: 2. Documents the following: a. The date and time of the accident, emergency, or injury; b. A description of the accident, emergency, or injury; c. The names of individuals who observed the accident, emergency, or injury; d. The actions taken by the caregiver or assistant caregiver; e. The individuals notified by the caregiver or assistant caregiver; and f. Any action taken to prevent the accident, emergency, or injury from occurring in the future.
The agency cited 5 deficiencies concerning Staff qualifications and training. Read the official report for the inspector’s evidence and scope.
Findings and correction information
A.R.S. § 36-420.04.C
Cited requirement:36-420.04. Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document C. Each assisted living center and assisted living home must maintain a standardized form for each resident that includes the information prescribed in subsection A of this section, except for the information prescribed in subsection A, paragraph 1 of this section, which shall be provided at the time the emergency responder is contacted. Each assisted living center and assisted living home shall periodically update this form for each resident as necessary.
Correction information is not available in the records reviewed.
R9-10-803.A.9
Cited requirement:A. A governing authority shall: 9. Ensure compliance with A.R.S. § 36-411.
Correction information is not available in the records reviewed.
Staff qualifications and trainingR9-10-806.A.9
Cited requirement:A. A manager shall ensure that: 9. Before providing assisted living services to a resident, a caregiver or an assistant caregiver receives orientation that is specific to the duties to be performed by the caregiver or assistant caregiver; and
Correction information is not available in the records reviewed.
R9-10-819.A.10
Cited requirement:A. A manager shall ensure that: 10. Oxygen containers are secured in an upright position;
Correction information is not available in the records reviewed.
R9-10-819.A.12
Cited requirement:A. A manager shall ensure that: 12. Combustible or flammable liquids and hazardous materials stored by the assisted living facility are stored in the original labeled containers or safety containers in a locked area inaccessible to residents;
Correction information is not available in the records reviewed.
These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.
Country Oaks LLC offers assisted living. Confirm which services can meet your needs directly with the community.
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