Country Grove LLC is an assisted living home in Mesa, Arizona, at 140 West University Drive. This residential setting is an option for families comparing smaller assisted living homes in the area. Ask about current room availability, the daily routine, and support for your individual care needs.
Assisted living home
Mesa
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Community reviews
3.0/ 5
2 ratings · Google Maps
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Selected Google reviews
These are the reviews returned by Google, not the complete review history. Reviewer opinions are not independently verified by GlenOak.
Donna Horn · 1 / 5 ·
My mother needed to put her husband into an assisted home for a time but quickly realized this place was not good for him. It’s just a moneymaking racket. The people just sit and watch TV all day There is no rehab provided, and when they are in their room at night they don’t even have a call button around their neck in case they fall out of bed no one would know until morning. They charged my mom almost $1000 just to register him. My mom was not happy and he was not happy he just wanted to come home so after about a week she decided to bring him home. She had already paid $4,995 to this place for one month and requested the remainder of her money back for the three weeks she was not there, but they refused to give her any of her money back. She is almost 90 years old and needs her money in order to survive but this man did not care he is just in it for the money. I would not recommend This place to anyone for their family member.
The agency cited 4 deficiencies concerning Tuberculosis clearance, Administration, Medication Services. Read the official report for the inspector’s evidence and scope.
Findings and correction information
A.R.S. § 36-420.04.C
Cited requirement:A.R.S. § 36-420.04.C. Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document C. Each assisted living center and assisted living home must maintain a standardized form for each resident that includes the information prescribed in subsection A of this section, except for the information prescribed in subsection A, paragraph 1 of this section, which shall be provided at the time the emergency responder is contacted. Each assisted living center and assisted living home shall periodically update this form for each resident as necessary.
Provider-listed correction date: Nov 21, 2025. A provider’s plan does not establish agency-confirmed correction.
Tuberculosis clearanceR9-10-113.A.2.a-f
Cited requirement:R9-10-113.A.2.a-f. Tuberculosis Screening A. If a health care institution is subject to the requirements of this Section, as specified in an Article in this Chapter, the health care institution's chief administrative officer shall ensure that the health care institution establishes, documents, and implements tuberculosis infection control activities that: 2. Include: a. For each individual who is employed by the health care institution, provides volunteer services for the health care institution, or is admitted to the health care institution and who is subject to the requirements of this Section, baseline screening, on or before the date specified in the applicable Article of this Chapter, that consists of: i. Assessing risks of prior exposure to infectious tuberculosis, ii. Determining if the individual has signs or symptoms of tuberculosis, and iii. Obtaining documentation of the individual's freedom from infectious tuberculosis according to subsection (B)(1); b. If an individual may have a latent tuberculosis infection, as defined in A.A.C. R9-6-1201: i. Referring the individual for assessment or treatment; and ii. Annually obtaining documentation of the individual's freedom fr…
Provider-listed correction date: Nov 21, 2025. A provider’s plan does not establish agency-confirmed correction.
AdministrationR9-10-803.C.3
Cited requirement:R9-10-803.C.3. Administration C. A manager shall ensure that policies and procedures are: 3. Reviewed at least once every three years and updated as needed.
Provider-listed correction date: Nov 20, 2025. A provider’s plan does not establish agency-confirmed correction.
Medication ServicesR9-10-817.B.3.b
Cited requirement:R9-10-817.B.3.b. Medication Services B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: b. Is administered in compliance with a medication order, and
The agency cited 2 deficiencies concerning Emergency and Safety Standards. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Emergency and Safety StandardsR9-10-819.D.1
Cited requirement:R9-10-819.D.1. Emergency and Safety Standards D. When a resident has an accident, emergency, or injury that results in the resident needing medical services, a manager shall ensure that a caregiver or an assistant caregiver: 1. Immediately notifies the resident’s emergency contact and primary care provider; and
Provider-listed correction date: Nov 1, 2025. A provider’s plan does not establish agency-confirmed correction.
Emergency and Safety StandardsR9-10-819.D.2.a-f
Cited requirement:R9-10-819.D.2.a-f. Emergency and Safety Standards D. When a resident has an accident, emergency, or injury that results in the resident needing medical services, a manager shall ensure that a caregiver or an assistant caregiver: 2. Documents the following: a. The date and time of the accident, emergency, or injury; b. A description of the accident, emergency, or injury; c. The names of individuals who observed the accident, emergency, or injury; d. The actions taken by the caregiver or assistant caregiver; e. The individuals notified by the caregiver or assistant caregiver; and f. Any action taken to prevent the accident, emergency, or injury from occurring in the future.
The agency cited 3 deficiencies concerning Resident service plans, Hazardous-material storage. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Resident service plansR9-10-817.A.6
Cited requirement:A. A manager shall ensure that: 6. A resident is provided a diet that meets the resident's nutritional needs as specified in the resident's service plan;
Correction information is not available in the records reviewed.
R9-10-819.A.1.b
Cited requirement:A. A manager shall ensure that: 1. The premises and equipment used at the assisted living facility are: b. Free from a condition or situation that may cause a resident or other individual to suffer physical injury;
Correction information is not available in the records reviewed.
Hazardous-material storageR9-10-819.A.11
Cited requirement:A. A manager shall ensure that: 11. Poisonous or toxic materials stored by the assisted living facility are maintained in labeled containers in a locked area separate from food preparation and storage, dining areas, and medications and are inaccessible to residents;
Correction information is not available in the records reviewed.
The agency cited 5 deficiencies concerning Staff qualifications and training, Medication services. Read the official report for the inspector’s evidence and scope.
Findings and correction information
R9-10-803.B.3.a-b
Cited requirement:B. A manager: 3. Except as provided in subsection (A)(6), designates, in writing, a caregiver who is: a. At least 21 years of age, and b. Present on the assisted living facility's premises and accountable for the assisted living facility when the manager is not present on the assisted living facility premises.
Correction information is not available in the records reviewed.
Staff qualifications and trainingR9-10-803.C.1.e.i-iv
Cited requirement:C. A manager shall ensure that policies and procedures are: 1. Established, documented, and implemented to protect the health and safety of a resident that: e. Except as provided in subsection (M), cover cardiopulmonary resuscitation training for applicable employees and volunteers, including: i. The method and content of cardiopulmonary resuscitation training, which includes a demonstration of the employee's or volunteer's ability to perform cardiopulmonary resuscitation; ii. The qualifications for an individual to provide cardiopulmonary resuscitation training; iii. The time-frame for renewal of cardiopulmonary resuscitation training; and iv. The documentation that verifies that the employee or volunteer has received cardiopulmonary resuscitation training;
Correction information is not available in the records reviewed.
R9-10-806.A.2.b
Cited requirement:A. A manager shall ensure that: 2. An assistant caregiver: b. Interacts with residents under the supervision of a manager or caregiver;
Correction information is not available in the records reviewed.
Staff qualifications and trainingR9-10-806.A.4.a
Cited requirement:A. A manager shall ensure that: 4. A caregiver's or assistant caregiver's skills and knowledge are verified and documented: a. Before the caregiver or assistant caregiver provides physical health services or behavioral health services, and
Correction information is not available in the records reviewed.
Medication servicesR9-10-816.F.1
Cited requirement:F. When medication is stored by an assisted living facility, a manager shall ensure that: 1. Medication is stored in a separate locked room, closet, cabinet, or self-contained unit used only for medication storage;
Correction information is not available in the records reviewed.
An enforcement case’s status does not independently confirm correction of every inspection finding.
These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.
Country Grove LLC offers assisted living. Confirm which services can meet your needs directly with the community.
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