Vienna Care Home is an assisted living home in Glendale, Arizona, at 13408 North 52nd Avenue. This residential setting is an option for families comparing smaller assisted living homes in the area. Ask about current room availability, the daily routine, and support for your individual care needs.
Assisted living home
Glendale
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Community reviews
5.0/ 5
3 ratings · Google Maps
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These are the reviews returned by Google, not the complete review history. Reviewer opinions are not independently verified by GlenOak.
C Plant · 5 / 5 ·
I would give Vienna Care Home 5 Stars and more if I could!
My mother was a resident at Vienna Care for 7 months. Maria and her staff are the best! They took care of my mom as if she was their own mother. They sang hymns and took care of the daily tasks with a very upbeat attitude. Maria is very knowledgeable in everything related to homecare. When the time was right, she helped us engaged hospice care for my mom. Maria kept me current on my mom’s health and any changes that occurred. If mom didn’t want the meals that were being served, they would make her whatever she wanted. Mom’s tastes changed frequently as she progressed, and they were very accommodating. When family and friends came to visit, they were always cordial. I am so happy we choose Vienna Care for my mom. Since I couldn’t care for her, it was a blessing to know that she was in the best, most loving home possible.
My husband was a resident at Vienna Care for 2 1/2 years. We chose Vienna at the recommendation of a dear friend. My husband had Parkinson's disease and initially needed assistance with most everything. He later became totally bed-fast requiring complete care in every way. The owners Maria and Sara were always kind and caring. The ladies who provided the daily care were wonderful. As his disease progressed and he got worse, the more the ladies had to do for him, but they were always patient and kind. Especially Marva, Dionne, Paulette and Nadia. In addition to his care, Maria and the ladies were courteous and considerate to all our family and friends when we were visiting him and, they kept us up to date with any changes in his health or behavior that occurred. Maria assisted in securing outside services that were necessary and guided us when it was necessary to engage Hospice care.
One of the reasons we selected Vienna Care is because it is small. The care was more personal and the facility warm and welcoming.
The decision to secure care outside of our home was a difficult one, but I thank God every day for having had him at Vienna, where he was cared for and loved.
The agency cited 2 deficiencies concerning Service Plans. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Service PlansR9-10-808.B.1.a-b
Cited requirement:R9-10-808.B.1.a-b. Service Plans B. For a resident receiving respite care services, a manager shall ensure that: 1. A written service plan is: a. Based on a determination of the resident’s current needs and: i. Is completed no later than three working days after the resident’s date of acceptance; or ii. If the resident has a service plan in the resident’s medical record that was developed within the previous 12 months, is reviewed and updated based on changes in the requirements in subsections (A)(3)(a) through (f) within three working days after the resident’s date of acceptance; and b. If a significant change in the resident’s physical, cognitive, or functional condition occurs while the resident is receiving respite care services, updated based on changes in the requirements in subsections (A)(3)(a) through (f) within three working days after the significant change occurs; and
Correction information is not available in the records reviewed.
Service PlansR9-10-808.C.1.g
Cited requirement:R9-10-808.C.1.g. Service Plans C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident’s medical record; and
Correction information is not available in the records reviewed.
The agency cited 3 deficiencies concerning Service Plans, Memory Care Services, Medication Services. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Service PlansR9-10-808.C.1.g
Cited requirement:R9-10-808.C.1.g. Service Plans C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident’s medical record; and
Provider-listed correction date: Mar 31, 2026. A provider’s plan does not establish agency-confirmed correction.
Memory Care ServicesR9-10-816.A.1.e
Cited requirement:R9-10-816.A.1.e. Memory Care Services A. If an assisted living facility is authorized to provide directed care services, a manager shall ensure that: 1. Policies and procedures for memory care services are established, documented, and implemented to cover the following: e. Promotion of nutrition and hydration care;
Provider-listed correction date: Mar 31, 2026. A provider’s plan does not establish agency-confirmed correction.
Medication ServicesR9-10-817.B.3.a-c
Cited requirement:R9-10-817.B.3.a-c. Medication Services B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: a. Is administered by an individual under the direction of a medical practitioner, b. Is administered in compliance with a medication order, and c. Is documented in the resident’s medical record.
The agency cited 5 deficiencies concerning Medication services, Administration, Tuberculosis clearance, Food refrigeration, Emergency and Safety Standards. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Medication servicesA.R.S. § 36-420.04.A.1-9
Cited requirement:A.R.S. § 36-420.04.A.1-9. Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A. An assisted living center or assisted living home that contacts an emergency responder on behalf of a resident shall provide to the emergency responder a written document that includes all of the following: 1. The reason or reasons the emergency responder was requested on behalf of the resident. 2. Whether the resident receives medication services and, if the resident has provided this information to the assisted living center or assisted living home, a list of all the resident's prescription and over-the-counter medications, their dosages and how frequently they are administered. 3. The name, address and telephone number of the resident's current pharmacy. 4. A list of any known allergies to any medications, additives, preservatives or materials like latex or adhesive. 5. The name and contact information for the resident's primary care physician and power of attorney or authorized representative. 6. Basic information about the resident's physical and mental conditions and basic medical history, such as having diabetes or a pacemaker or expe…
Provider-listed correction date: Sep 1, 2025. A provider’s plan does not establish agency-confirmed correction.
Tuberculosis clearanceR9-10-806.A.8.a-b
Cited requirement:R9-10-806.A.8.a-b. Personnel A. A manager shall ensure that: 8. A manager, a caregiver, and an assistant caregiver, or an employee or a volunteer who has or is expected to have more than eight hours per week of direct interaction with residents, provides evidence of freedom from infectious tuberculosis: a. On or before the date the individual begins providing services at or on behalf of the assisted living facility, and b. As specified in R9-10-113;
Provider-listed correction date: Sep 1, 2025. A provider’s plan does not establish agency-confirmed correction.
Food refrigerationR9-10-818.C.4.a
Cited requirement:R9-10-818.C.4.a. Food Services C. A manager shall ensure that food is obtained, prepared, served, and stored as follows: 4. Potentially hazardous food is maintained as follows: a. Foods requiring refrigeration are maintained at 41° F or below; and
Provider-listed correction date: Sep 1, 2025. A provider’s plan does not establish agency-confirmed correction.
Emergency and Safety StandardsR9-10-819.C
Cited requirement:R9-10-819.C. Emergency and Safety Standards C. A manager shall ensure that a first-aid kit is maintained in the assisted living facility in a location accessible to caregivers and assistant caregivers.
An enforcement case’s status does not independently confirm correction of every inspection finding.
These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.
Vienna Care Home offers assisted living. Confirm which services can meet your needs directly with the community.
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