Assisted living center
A GlenOak Living community guide
1601 West Queen Creek Road, Chandler, AZ 85248
GET TO KNOW THE COMMUNITY
Gardens at Ocotillo Senior Living is an assisted living center in Chandler, Arizona, at 1601 West Queen Creek Road. Ask about current room availability, the daily routine, and support for your individual care needs.
EXPERIENCES THAT HELP YOU CHOOSE
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These are the reviews returned by Google, not the complete review history. Reviewer opinions are not independently verified by GlenOak.
Sharon W · 5 / 5 ·
I moved to the Gardens to be closer to my family. My apartment is lovely and I’ve met many friendly people. There are a lot of activities, from games to movies. We go out a lot on field trips to restaurants and museums. The staff is kind and make us feel like we are at home.
Google Maps · View review on Google
Jan Worman · 5 / 5 ·
Consider Gardens at Ocotillo, if you’re looking for a wonderful senior community for you (or your loved one). 🙂 My mother has been an “Independent living” resident since 2021, and we are SO glad that we found this place !(after researching at least 30 other places) They offer Independent, Assisted, and Memory Care. My mom has really been helped by the on site PT and OT, and enjoys the many activities. ( various games and bingo, crafts, trivia, singing,holiday events, activity bus (for offsite shopping and field trips). She has also benefited by using the mobile doctor, podiatrist and dermatologist visits (available and SO convenient!). I visit Gardens at Ocotillo several times a week, and have always found it to be clean, bright, updated …and it never has felt “clinical” to me. The dining area and menu offer a variety of food with options. Kim (at the front desk) and Lisa (financial office) are always VERY helpful and friendly. It’s such a comfort to know that my mom is safe and well cared for by the staff. Come visit soon - I’m sure you’ll be impressed.
Google Maps · View review on Google
Connie Stradal · 2 / 5 ·
As with all direct care facilities, staff turn over. I get that and it is common. One does wonder why the facility on ocotillo has had 3 Exec Directors and 3 member care managers in 7 months however. Care quality has slipped and it was time to move to better care.
Google Maps · View review on Google
Traci Henderson · 5 / 5 ·
Hello everyone I had the privilege of visiting The Gardens of Ocitillo today and completed a tour with Candy. The community is very clean! The staff were all very friendly and all said Hello to me. The apartments are very specious with in-room washer and dryer, some had balconies and the kitchettes had a full kitchen large fridge and plenty of space for storage and counter top. So much to do and gorgeous places to enjoy at the community if you decide to go out of your community. I really feel this is a great community! Thank you Candy and team Gardens of Ocitillo.
Google Maps · View review on Google
Michael Ferguson · 5 / 5 ·
My mother was in need of assisted living while rehabilitating from a stroke. I didn't want to place her in a Medicaid assisted facility, so I visited a handful of places in the Chandler area and decided on this one. It outshined the rest by far, with a comparable price (at the time). The staff is very friendly and helpful in all aspects. The caregivers are always willing to help and even spend a few extra minutes loving on Mom's cat when they're in the apartment. The activities staff are always smiling and do a great job planning things to do for the residents, including holiday decorations, parties and field trips. The dining room staff always has new items on the menu, never letting it get boring. Can't forget Kim's welcoming smile at the reception desk, of course. The administrative staff has always been good to Mom and I and do their best to answer questions and fulfill requests. This, however, is the only thing that concerns me: Spectrum, the parent company, has parted ways with a few extraordinary administrative employees inexplicably. So you tend to see new faces in administration often. It's a very strange pattern. Besides that though, the landscaping is always perfect, and the facility is clean with nice furniture and decorations and fireplaces throughout the common areas. After a year, Mom is now able to move back into her home, so it's farewell for now. I don't regret selecting Gardens for the time needed at all, and I thank them for giving Mom a comfortable place to live this last year with all the support she needed.
Google Maps · View review on Google
PLAN WITH A CLEARER BUDGET
No cost or obligation to request current pricing.
Room types and layouts have not been confirmed for this profile.
Independent living · Phoenix-area reference
About $3,050 per monthA regional starting-cost reference, not a quote from Gardens at Ocotillo Senior Living. Care, room choices, and fees can change your total.
Prices are estimates and may vary.
Estimate checked September 25, 2026.
Assisted living · Phoenix-area reference
About $5,050 per monthA regional starting-cost reference, not a quote from Gardens at Ocotillo Senior Living. Care, room choices, and fees can change your total.
Prices are estimates and may vary.
Estimate checked September 25, 2026.
Memory care · Phoenix-area reference
About $5,800 per monthA regional starting-cost reference, not a quote from Gardens at Ocotillo Senior Living. Care, room choices, and fees can change your total.
Prices are estimates and may vary.
Estimate checked September 25, 2026.
Prices are estimates and may vary.
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GlenOak Senior Advisors
COME TAKE A LOOK
A visit is the best way to get a feel for Gardens at Ocotillo Senior Living. Share your visit preferences with GlenOak. We'll follow up about next steps.
Arizona time. These are preferences, not available appointments. The community must confirm.
THE DETAILS OF EVERYDAY LIFE
AROUND THE NEIGHBORHOOD
1601 West Queen Creek Road, Chandler, AZ 85248
Chandler · Maricopa County
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GLENOAK SENIOR ADVISORS
Ask GlenOak about care options, total costs and current openings at Gardens at Ocotillo Senior Living.
OFFICIAL ARIZONA RECORDS
Arizona Department of Health Services records help explain licensing, inspection findings and enforcement history.
Licensed services: Directed care services (licensed maximum 24); Personal care services (licensed maximum 66); Supervisory care services.
Capacity is the licensed maximum, not available rooms. Status and dates reflect the records checked on Sep 27, 2026.
Records checked Sep 27, 2026 · Requested history: Sep 27, 2023–Sep 27, 2026
4 deficiencies cited
The agency cited 4 deficiencies concerning Tuberculosis clearance, Directed Care Services, Memory Care Services, Emergency and Safety Standards. Read the official report for the inspector’s evidence and scope.
Cited requirement:R9-10-806.A.8.a-b. Personnel A. A manager shall ensure that: 8. A manager, a caregiver, and an assistant caregiver, or an employee or a volunteer who has or is expected to have more than eight hours per week of direct interaction with residents, provides evidence of freedom from infectious tuberculosis: a. On or before the date the individual begins providing services at or on behalf of the assisted living facility, and b. As specified in R9-10-113;View provider’s plan of correction (opens a new tab)
Provider-listed correction date: Oct 12, 2026. A provider’s plan does not establish agency-confirmed correction.
Cited requirement:R9-10-815.C.5. Directed Care Services C. In addition to the requirements in R9-10-808(A)(3), a manager shall ensure that the service plan for a resident receiving directed care services includes: 5. Encouragement to eat meals and snacks;View provider’s plan of correction (opens a new tab)
Provider-listed correction date: Oct 12, 2026. A provider’s plan does not establish agency-confirmed correction.
Cited requirement:R9-10-816.A.3.a-c. Memory Care Services A. If an assisted living facility is authorized to provide directed care services, a manager shall ensure that: 3.For a resident who requests or receives memory care services from the assisted living facility, a medical practitioner: a. Evaluates the resident within 30 calendar days before acceptance of the resident and at least once every six months throughout the duration of the resident’s need for memory care services; b. Reviews the assisted living facility’s scope of services; and c. Signs and dates a determination stating that the resident’s needs can be met by the assisted living facility within the assisted living facility’s scope of services and, for retention of a resident, are being met by the assisted living facility;View provider’s plan of correction (opens a new tab)
Provider-listed correction date: Oct 12, 2026. A provider’s plan does not establish agency-confirmed correction.
Cited requirement:R9-10-819.B.1-2. Emergency and Safety Standards B. A manager shall ensure that: 1. A resident receives orientation to the exits from the assisted living facility and the route to be used when evacuating the assisted living facility within 24 hours after the resident’s acceptance by the assisted living facility, and 2. The resident’s orientation is documented.View provider’s plan of correction (opens a new tab)
Provider-listed correction date: Oct 12, 2026. A provider’s plan does not establish agency-confirmed correction.
1 deficiency cited
The agency cited 1 deficiency concerning Service Plans. Read the official report for the inspector’s evidence and scope.
Cited requirement:R9-10-808.A.5.a. Service Plans A. Except as required in subsection (B), a manager shall ensure that a resident has a service plan that is established, documented, and implemented that: 5. When initially developed and when updated, is signed and dated by: a. The resident or resident’s representative;View provider’s plan of correction (opens a new tab)
Provider-listed correction date: Aug 7, 2026. A provider’s plan does not establish agency-confirmed correction.
No deficiencies cited in this inspection
The agency recorded no deficiencies in this inspection. This result applies to the matters examined on that visit.
Read official report (opens a new tab)No deficiencies cited in this inspection
The agency recorded no deficiencies in this inspection. This result applies to the matters examined on that visit.
Read official report (opens a new tab)No deficiencies cited in this inspection
The agency recorded no deficiencies in this inspection. This result applies to the matters examined on that visit.
Read official report (opens a new tab)6 deficiencies cited
The agency cited 6 deficiencies concerning Tuberculosis clearance, Service Plans, Medical Records, Directed Care Services, Emergency and Safety Standards. Read the official report for the inspector’s evidence and scope.
Cited requirement:R9-10-807.A.1-2. Residency and Residency Agreements A. Except as provided in R9-10-808(B)(2), a manager shall ensure that a resident provides evidence of freedom from infectious tuberculosis: 1. Before or within seven calendar days after the resident’s date of occupancy, and 2. As specified in R9-10-113View provider’s plan of correction (opens a new tab)
Provider-listed correction date: Jan 16, 2026. A provider’s plan does not establish agency-confirmed correction.
Cited requirement:R9-10-808.A.3.b. Service Plans A. Except as required in subsection (B), a manager shall ensure that a resident has a service plan that is established, documented, and implemented that: 3. Includes the following: b. The level of service the resident is expected to receive;View provider’s plan of correction (opens a new tab)
Provider-listed correction date: Jan 16, 2026. A provider’s plan does not establish agency-confirmed correction.
Cited requirement:R9-10-811.C.18. Medical Records C. A manager shall ensure that a resident’s medical record contains: Documentation of the resident’s orientation to exits from the assisted living facility required in R9-10-819(B);View provider’s plan of correction (opens a new tab)
Provider-listed correction date: Feb 27, 2026. A provider’s plan does not establish agency-confirmed correction.
Cited requirement:R9-10-815.F.2.a-c. Directed Care Services F. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 1. Policies and procedures are established, documented, and implemented that ensure the safety of a resident who may wander; 2. There is a means of exiting the facility for a resident who does not have a key, special knowledge for egress, or the ability to expend increased physical effort that meets one of the following: a. Provides access to an outside area that: i. Allows the resident to be at least 30 feet away from the facility that is secure, and ii. Monitors or alerts employees of the egress of a resident from the facility; b. Provides access to an outside area: i. From which a resident may exit to a location at least 30 feet away from the facility that is secure, and ii. Monitors or alerts employees of the egress of a resident from the facility; or c. Uses a mechanism that meets the Special Egress-Control Devices provisions in the International Building Code incorporated by reference in R9-10-104.01; andView provider’s plan of correction (opens a new tab)
Provider-listed correction date: Nov 19, 2025. A provider’s plan does not establish agency-confirmed correction.
Cited requirement:R9-10-819.A.2. Emergency and Safety Standards A. A manager shall ensure that: 2. The disaster plan required in subsection (A)(1) is reviewed at least once every 12 months;View provider’s plan of correction (opens a new tab)
Provider-listed correction date: Jan 16, 2026. A provider’s plan does not establish agency-confirmed correction.
Cited requirement:R9-10-819.A.5.a. Emergency and Safety Standards A. A manager shall ensure that: 5. An evacuation drill for employees and residents: a. Is conducted at least once every six months; andView provider’s plan of correction (opens a new tab)
Provider-listed correction date: Dec 12, 2025. A provider’s plan does not establish agency-confirmed correction.
No deficiencies cited in this inspection
The agency recorded no deficiencies in this inspection. This result applies to the matters examined on that visit.
Read official report (opens a new tab)No deficiencies cited in this inspection
The agency recorded no deficiencies in this inspection. This result applies to the matters examined on that visit.
Read official report (opens a new tab)8 deficiencies cited
The agency cited 8 deficiencies concerning Abuse, neglect and exploitation safeguards, Resident service plans, Medication services, Hazardous-material storage. Read the official report for the inspector’s evidence and scope.
Cited requirement:36-420. Health care institutions; cardiopulmonary resuscitation; first aid; immunity; falls; definition B. Each health care institution: 3. May not have, establish or implement policies that prevent employees from providing appropriate cardiopulmonary resuscitation and first aid.
Correction information is not available in the records reviewed.
Cited requirement:A. A governing authority shall: 9. Ensure compliance with A.R.S. § 36-411.
Correction information is not available in the records reviewed.
Cited requirement:J. If a manager has a reasonable basis, according to A.R.S. § 46-454 , to believe abuse, neglect or exploitation has occurred on the premises or while a resident is receiving services from an assisted living facility's manager, caregiver, or assistant caregiver, the manager shall: 2. Report the suspected abuse, neglect, or exploitation of the resident according to A.R.S. § 46-454;
Correction information is not available in the records reviewed.
Cited requirement:A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 4. Is reviewed and updated based on changes in the requirements in subsections (A)(3)(a) through (f): b. As follows: ii. At least once every six months for a resident receiving personal care services, and
Correction information is not available in the records reviewed.
Cited requirement:A. A manager shall ensure that: 1. Policies and procedures for medication services include: b. Procedures for responding to and reporting an unexpected reaction to a medication;
Correction information is not available in the records reviewed.
Cited requirement:D. A manager shall ensure that: 2. A current toxicology reference guide is available for use by personnel members.
Correction information is not available in the records reviewed.
Cited requirement:C. A manager shall ensure that food is obtained, prepared, served, and stored as follows: 6. Frozen foods are stored at a temperature of 0° F or below; and
Correction information is not available in the records reviewed.
Cited requirement:A. A manager shall ensure that: 11. Poisonous or toxic materials stored by the assisted living facility are maintained in labeled containers in a locked area separate from food preparation and storage, dining areas, and medications and are inaccessible to residents;
Correction information is not available in the records reviewed.
8 deficiencies cited
The agency cited 8 deficiencies concerning Abuse, neglect and exploitation safeguards, Resident service plans, Medication services, Hazardous-material storage. Read the official report for the inspector’s evidence and scope.
Cited requirement:36-420. Health care institutions; cardiopulmonary resuscitation; first aid; immunity; falls; definition B. Each health care institution: 3. May not have, establish or implement policies that prevent employees from providing appropriate cardiopulmonary resuscitation and first aid.
Correction information is not available in the records reviewed.
Cited requirement:A. A governing authority shall: 9. Ensure compliance with A.R.S. § 36-411.
Correction information is not available in the records reviewed.
Cited requirement:J. If a manager has a reasonable basis, according to A.R.S. § 46-454 , to believe abuse, neglect or exploitation has occurred on the premises or while a resident is receiving services from an assisted living facility's manager, caregiver, or assistant caregiver, the manager shall: 2. Report the suspected abuse, neglect, or exploitation of the resident according to A.R.S. § 46-454;
Correction information is not available in the records reviewed.
Cited requirement:A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 4. Is reviewed and updated based on changes in the requirements in subsections (A)(3)(a) through (f): b. As follows: ii. At least once every six months for a resident receiving personal care services, and
Correction information is not available in the records reviewed.
Cited requirement:A. A manager shall ensure that: 1. Policies and procedures for medication services include: b. Procedures for responding to and reporting an unexpected reaction to a medication;
Correction information is not available in the records reviewed.
Cited requirement:D. A manager shall ensure that: 2. A current toxicology reference guide is available for use by personnel members.
Correction information is not available in the records reviewed.
Cited requirement:C. A manager shall ensure that food is obtained, prepared, served, and stored as follows: 6. Frozen foods are stored at a temperature of 0° F or below; and
Correction information is not available in the records reviewed.
Cited requirement:A. A manager shall ensure that: 11. Poisonous or toxic materials stored by the assisted living facility are maintained in labeled containers in a locked area separate from food preparation and storage, dining areas, and medications and are inaccessible to residents;
Correction information is not available in the records reviewed.
An enforcement case’s status does not independently confirm correction of every inspection finding.
These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.
Gardens at Ocotillo Senior Living offers independent living, assisted living, memory care. Confirm which services can meet your needs directly with the community.
A local advisor can help with tour questions and next steps. Tour preferences are requests; appointments need community confirmation. Call the community directly at (480) 917-0094 for appointments. The community must confirm any booking.
The total includes ratings with and without written comments. A written summary appears when available. Reviews reflect personal experiences and should be considered alongside a visit and a conversation with the community.
Community information is provided for research. Confirm current prices, services and openings with the community. GlenOak connects families with local advisor partners. Claiming a listing does not verify every fact.
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