SvDP CTK · 5 / 5 ·
My mother has been so happy here and hasn't been happy at any other assisted living place. Rich and Joey are wonderful with her and take such good care of her. GM
Google Maps · View review on Google
Assisted living home
A GlenOak Living community guide
480 South Jay Street, Chandler, AZ 85225
GET TO KNOW THE COMMUNITY
Desert Palace Assisted Living is an assisted living home in Chandler, Arizona, at 480 South Jay Street. This residential setting is an option for families comparing smaller assisted living homes in the area. Ask about current room availability, the daily routine, and support for your individual care needs.
EXPERIENCES THAT HELP YOU CHOOSE
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These are the reviews returned by Google, not the complete review history. Reviewer opinions are not independently verified by GlenOak.
SvDP CTK · 5 / 5 ·
My mother has been so happy here and hasn't been happy at any other assisted living place. Rich and Joey are wonderful with her and take such good care of her. GM
Google Maps · View review on Google
Matthew · 1 / 5 ·
Bed bugs!!!
Google Maps · View review on Google
PLAN WITH A CLEARER BUDGET
No cost or obligation to request current pricing.
Room types and layouts have not been confirmed for this profile.
Assisted living · Phoenix-area reference
About $5,050 per monthA regional starting-cost reference, not a quote from Desert Palace Assisted Living. Care, room choices, and fees can change your total.
Home-based care costs may differ from this regional reference.
Prices are estimates and may vary.
Estimate checked September 25, 2026.
Prices are estimates and may vary.
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GlenOak Senior Advisors
COME TAKE A LOOK
A visit is the best way to get a feel for Desert Palace Assisted Living. Share your visit preferences with GlenOak. We'll follow up about next steps.
Arizona time. These are preferences, not available appointments. The community must confirm.
THE DETAILS OF EVERYDAY LIFE
AROUND THE NEIGHBORHOOD
480 South Jay Street, Chandler, AZ 85225
Chandler · Maricopa County
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GLENOAK SENIOR ADVISORS
Ask GlenOak about care options, total costs and current openings at Desert Palace Assisted Living.
OFFICIAL ARIZONA RECORDS
Arizona Department of Health Services records help explain licensing, inspection findings and enforcement history.
Licensed services: Directed care services; Personal care services; Supervisory care services.
Capacity is the licensed maximum, not available rooms. Status and dates reflect the records checked on Sep 27, 2026.
Records checked Sep 27, 2026 · Requested history: Sep 27, 2023–Sep 27, 2026
12 deficiencies cited
The agency cited 12 deficiencies concerning Fall-prevention training, Tuberculosis clearance, Service Plans, Medical Records, Directed Care Services, Medication Services and other requirements. Read the official report for the inspector’s evidence and scope.
Cited requirement:A.R.S. § 36-420.01.A. Health care institutions; fall prevention and fall recovery; training programs; definition A. Each health care institution shall develop and administer a training program for all staff regarding fall prevention and fall recovery. The training program shall include initial training and continued competency training in fall prevention and fall recovery. A health care institution may use information and training materials from the department's Arizona falls prevention coalition in developing the training program.View provider’s plan of correction (opens a new tab)
Provider-listed correction date: Dec 28, 2025. A provider’s plan does not establish agency-confirmed correction.
Cited requirement:R9-10-807.A.1-2. Residency and Residency Agreements A. Except as provided in R9-10-808(B)(2), a manager shall ensure that a resident provides evidence of freedom from infectious tuberculosis: 1. Before or within seven calendar days after the resident’s date of occupancy, and 2. As specified in R9-10-113View provider’s plan of correction (opens a new tab)
Provider-listed correction date: Oct 27, 2025. A provider’s plan does not establish agency-confirmed correction.
Cited requirement:R9-10-808.A.5.a. Service Plans A. Except as required in subsection (B), a manager shall ensure that a resident has a service plan that is established, documented, and implemented that: 5. When initially developed and when updated, is signed and dated by: a. The resident or resident’s representative;View provider’s plan of correction (opens a new tab)
Provider-listed correction date: Oct 24, 2025. A provider’s plan does not establish agency-confirmed correction.
Cited requirement:R9-10-808.C.1.g. Service Plans C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident’s medical record; andView provider’s plan of correction (opens a new tab)
Provider-listed correction date: Oct 24, 2025. A provider’s plan does not establish agency-confirmed correction.
Cited requirement:R9-10-811.A.5. Medical Records A. A manager shall ensure that: 5. A resident’s medical record is protected from loss, damage, or unauthorized use.View provider’s plan of correction (opens a new tab)
Provider-listed correction date: Oct 24, 2025. A provider’s plan does not establish agency-confirmed correction.
Cited requirement:R9-10-811.C.3.a-b. Medical Records C. A manager shall ensure that a resident’s medical record contains: 3. If applicable, the name and contact information of the resident’s representative and: a. The document signed by the resident consenting for the resident’s representative to act on the resident’s behalf; or b. If the resident’s representative: i. Has a health care power of attorney established under A.R.S. § 36-3221 or a mental health care power of attorney executed under A.R.S. § 36-3282, a copy of the health care power of attorney or mental health care power of attorney; or ii. Is a legal guardian, a copy of the court order establishing guardianship;View provider’s plan of correction (opens a new tab)
Provider-listed correction date: Dec 12, 2025. A provider’s plan does not establish agency-confirmed correction.
Cited requirement:R9-10-811.C.17. Medical Records C. A manager shall ensure that a resident’s medical record contains: 17. Documentation of notification of the resident of the availability of vaccination for influenza and pneumonia, according to A.R.S. § 36-406(1)(d);View provider’s plan of correction (opens a new tab)
Provider-listed correction date: Dec 20, 2025. A provider’s plan does not establish agency-confirmed correction.
Cited requirement:R9-10-815.C.1-7. Directed Care Services C. In addition to the requirements in R9-10-808(A)(3), a manager shall ensure that the service plan for a resident receiving directed care services includes: 1. The requirements in R9-10-814(F)(1) through (3); 2. If applicable, the determination in R9-10-814(B)(2)(b)(iii); 3. Cognitive stimulation and activities to maximize functioning; 4. Strategies to ensure a resident’s personal safety; 5. Encouragement to eat meals and snacks; 6. Documentation: a. Of the resident’s weight, or b. From a medical practitioner stating that weighing the resident is contraindicated; and 7. Coordination of communications with the resident’s representative, family members, and, if applicable, other individuals identified in the resident’s service plan.; andView provider’s plan of correction (opens a new tab)
Provider-listed correction date: Jan 1, 2026. A provider’s plan does not establish agency-confirmed correction.
Cited requirement:R9-10-815.F.2.a-c. Directed Care Services F. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 1. Policies and procedures are established, documented, and implemented that ensure the safety of a resident who may wander; 2. There is a means of exiting the facility for a resident who does not have a key, special knowledge for egress, or the ability to expend increased physical effort that meets one of the following: a. Provides access to an outside area that: i. Allows the resident to be at least 30 feet away from the facility that is secure, and ii. Monitors or alerts employees of the egress of a resident from the facility; b. Provides access to an outside area: i. From which a resident may exit to a location at least 30 feet away from the facility that is secure, and ii. Monitors or alerts employees of the egress of a resident from the facility; or c. Uses a mechanism that meets the Special Egress-Control Devices provisions in the International Building Code incorporated by reference in R9-10-104.01; andView provider’s plan of correction (opens a new tab)
Provider-listed correction date: Jan 1, 2026. A provider’s plan does not establish agency-confirmed correction.
Cited requirement:R9-10-817.B.3.b. Medication Services B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: b. Is administered in compliance with a medication order, andView provider’s plan of correction (opens a new tab)
Provider-listed correction date: Dec 16, 2025. A provider’s plan does not establish agency-confirmed correction.
Cited requirement:R9-10-817.B.3.c. Medication Services B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: c. Is documented in the resident’s medical record.View provider’s plan of correction (opens a new tab)
Provider-listed correction date: Oct 24, 2025. A provider’s plan does not establish agency-confirmed correction.
Cited requirement:R9-10-820.A.1.b. Environmental Standards A. A manager shall ensure that: 1. The premises and equipment used at the assisted living facility are: b. Free from a condition or situation that may cause a resident or other individual to suffer physical injury;View provider’s plan of correction (opens a new tab)
Provider-listed correction date: Oct 22, 2025. A provider’s plan does not establish agency-confirmed correction.
4 deficiencies cited
The agency cited 4 deficiencies concerning Fall-prevention training, Staff qualifications and training, Tuberculosis clearance. Read the official report for the inspector’s evidence and scope.
Cited requirement:36-420.01. Health care institutions; fall prevention and fall recovery; training programs; definition A. Each health care institution shall develop and administer a training program for all staff regarding fall prevention and fall recovery. The training program shall include initial training and continued competency training in fall prevention and fall recovery. A health care institution may use information and training materials from the department's Arizona falls prevention coalition in developing the training program.
Correction information is not available in the records reviewed.
Cited requirement:C. A manager shall ensure that a personnel record for each employee or volunteer: 1. Includes: c. Documentation of: iii. The individual's completed orientation and in-service education required by policies and procedures;
Correction information is not available in the records reviewed.
Cited requirement:A. Except as provided in R9-10-808(B)(2), a manager shall ensure that a resident provides evidence of freedom from infectious tuberculosis: 1. Before or within seven calendar days after the resident's date of occupancy, and 2. As specified in R9-10-113.
Correction information is not available in the records reviewed.
Cited requirement:R9-10-113. Tuberculosis Screening A. If a health care institution is subject to the requirements of this Section, as specified in an Article in this Chapter, the health care institution's chief administrative officer shall ensure that the health care institution establishes, documents, and implements tuberculosis infection control activities that: 2. Include: c. Annually providing training and education related to recognizing the signs and symptoms of tuberculosis to individuals employed by or providing volunteer services for the health care institution;
Correction information is not available in the records reviewed.
An enforcement case’s status does not independently confirm correction of every inspection finding.
These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.
Desert Palace Assisted Living offers assisted living. Confirm which services can meet your needs directly with the community.
A local advisor can help with tour questions and next steps. Tour preferences are requests; appointments need community confirmation. Call the community directly at (480) 330-4995 for appointments. The community must confirm any booking.
The total includes ratings with and without written comments. A written summary appears when available. Reviews reflect personal experiences and should be considered alongside a visit and a conversation with the community.
Community information is provided for research. Confirm current prices, services and openings with the community. GlenOak connects families with local advisor partners. Claiming a listing does not verify every fact.
GlenOak may receive a fee or a share of a placement fee from a local advisor partner after a completed move-in. There is no charge from GlenOak to browse or submit a request.
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