Copper Creek Inn Memory Care Community is an assisted living center in Chandler, Arizona, at 2200 West Fairview Street. Ask about current room availability, the daily routine, and support for your individual care needs.
Assisted living center
Chandler
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Community reviews
4.8/ 5
49 ratings · Google Maps
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Selected Google reviews
These are the reviews returned by Google, not the complete review history. Reviewer opinions are not independently verified by GlenOak.
Cindy Deck · 5 / 5 ·
The team at Copper Creek Inn are terrific industry partners and advocates for their wonderful residents! Shea, Anny & Aaron truly love their residents and always have their best interest at heart ❤️
Copper Creek Inn checks all the boxes for an excellent memory care community. It is clean and secure, with an enclosed outdoor courtyard. The atmosphere, furnishings and design are more like home than other memory care facilities in the area. The caretaker staff and directors are responsible, communicative and thoughtful, and consistently interact with the residents. Activities engage both men and women and are diverse, with opportunities for music, movies, games, physical exercise, and entertainment. A support group is offered to families. It is a safe space with quality care for a reasonable price. My spouse has been there for nine months and has made friends, enjoys the food and participates in activities.
My mother has been a resident at Copper Creek Inn for the past six years. Over this time I have been continually impressed with their compassionate care and true dedication to their residents. She is actively involved in their numerous daily activities and enjoys her delicious meals. The caretakers work hard to ensure that each resident is clean and takes the time to get to know them and their families. I highly recommend Copper Creek to any family looking for quality care for their family member.
Copper Creek is a beautiful and unique community specializing in caring for people with Alzheimer’s and Dementia. The staff goes above and beyond for the residents and take pride in caring for them while making them feel at home. It feels like a family at Copper Creek, highly recommend.
I found it necessary to move my husband from another facility and chose Copper Creek. He has only been there a short time, but I have been extremely impressed with the quality of care he is receiving. The facility is well appointed, very warm and comfortable, and deals only with memory care. From the time you walk in the door the staff treats you in such a professional and caring manner that immediately you feel at ease. Everyone is so patient and pleasant, and clearly demonstrate that they care about each resident, as well as their family members. The caregivers and techs are dedicated, experienced, and focused on the quality of daily care; many of them have been with Copper Creek for several years. They understand that the needs of each resident are very different and they are able to react to each of those individual needs with personalized care and respect. These values and qualities are clearly demonstrated throughout the management team and roll down through each member of the staff. I only wish I had brought my husband to Copper Creek in the 1st place.
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The agency cited 1 deficiency concerning Medication services. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Medication servicesA.R.S. § 36-420.04.A.1-9
Cited requirement:A.R.S. § 36-420.04.A.1-9. Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A. An assisted living center or assisted living home that contacts an emergency responder on behalf of a resident shall provide to the emergency responder a written document that includes all of the following: 1. The reason or reasons the emergency responder was requested on behalf of the resident. 2. Whether the resident receives medication services and, if the resident has provided this information to the assisted living center or assisted living home, a list of all the resident's prescription and over-the-counter medications, their dosages and how frequently they are administered. 3. The name, address and telephone number of the resident's current pharmacy. 4. A list of any known allergies to any medications, additives, preservatives or materials like latex or adhesive. 5. The name and contact information for the resident's primary care physician and power of attorney or authorized representative. 6. Basic information about the resident's physical and mental conditions and basic medical history, such as having diabetes or a pacemaker or expe…
Provider-listed correction date: Apr 21, 2026. A provider’s plan does not establish agency-confirmed correction.
Tuberculosis clearanceR9-10-806.A.8.a-b
Cited requirement:R9-10-806.A.8.a-b. Personnel A. A manager shall ensure that: 8. A manager, a caregiver, and an assistant caregiver, or an employee or a volunteer who has or is expected to have more than eight hours per week of direct interaction with residents, provides evidence of freedom from infectious tuberculosis: a. On or before the date the individual begins providing services at or on behalf of the assisted living facility, and b. As specified in R9-10-113;
The agency cited 3 deficiencies concerning Fall-prevention training, Medication services, Directed Care Services. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Fall-prevention trainingA.R.S. § 36-420.01.A
Cited requirement:A.R.S. § 36-420.01.A. Health care institutions; fall prevention and fall recovery; training programs; definition A. Each health care institution shall develop and administer a training program for all staff regarding fall prevention and fall recovery. The training program shall include initial training and continued competency training in fall prevention and fall recovery. A health care institution may use information and training materials from the department's Arizona falls prevention coalition in developing the training program.
Provider-listed correction date: Apr 30, 2026. A provider’s plan does not establish agency-confirmed correction.
Medication servicesA.R.S. § 36-420.04.A.1-9
Cited requirement:A.R.S. § 36-420.04.A.1-9. Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A. An assisted living center or assisted living home that contacts an emergency responder on behalf of a resident shall provide to the emergency responder a written document that includes all of the following: 1. The reason or reasons the emergency responder was requested on behalf of the resident. 2. Whether the resident receives medication services and, if the resident has provided this information to the assisted living center or assisted living home, a list of all the resident's prescription and over-the-counter medications, their dosages and how frequently they are administered. 3. The name, address and telephone number of the resident's current pharmacy. 4. A list of any known allergies to any medications, additives, preservatives or materials like latex or adhesive. 5. The name and contact information for the resident's primary care physician and power of attorney or authorized representative. 6. Basic information about the resident's physical and mental conditions and basic medical history, such as having diabetes or a pacemaker or expe…
Provider-listed correction date: Apr 30, 2026. A provider’s plan does not establish agency-confirmed correction.
Directed Care ServicesR9-10-815.C.1
Cited requirement:R9-10-815.C.1. Directed Care Services C. In addition to the requirements in R9-10-808(A)(3), a manager shall ensure that the service plan for a resident receiving directed care services includes: 1. The requirements in R9-10-814(F)(1) through (3);
The agency cited 4 deficiencies concerning Administration, Tuberculosis clearance, Medication Services, Emergency and Safety Standards. Read the official report for the inspector’s evidence and scope.
Findings and correction information
AdministrationR9-10-803.A.9
Cited requirement:R9-10-803.A.9. Administration A. A governing authority shall: 9. Ensure compliance with A.R.S. § 36-411 and
Provider-listed correction date: Sep 1, 2025. A provider’s plan does not establish agency-confirmed correction.
Tuberculosis clearanceR9-10-806.A.8.a-b
Cited requirement:R9-10-806.A.8.a-b. Personnel A. A manager shall ensure that: 8. A manager, a caregiver, and an assistant caregiver, or an employee or a volunteer who has or is expected to have more than eight hours per week of direct interaction with residents, provides evidence of freedom from infectious tuberculosis: a. On or before the date the individual begins providing services at or on behalf of the assisted living facility, and b. As specified in R9-10-113;
Provider-listed correction date: Sep 1, 2025. A provider’s plan does not establish agency-confirmed correction.
Medication ServicesR9-10-817.B.3.a-c
Cited requirement:R9-10-817.B.3.a-c. Medication Services B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: a. Is administered by an individual under the direction of a medical practitioner, b. Is administered in compliance with a medication order, and c. Is documented in the resident’s medical record.
Provider-listed correction date: Sep 1, 2025. A provider’s plan does not establish agency-confirmed correction.
Emergency and Safety StandardsR9-10-819.A.6.a-e
Cited requirement:R9-10-819.A.6.a-e. Emergency and Safety Standards A. A manager shall ensure that: 6. Documentation of each evacuation drill is created, is maintained for at least 12 months after the date of the evacuation drill, and includes: a. The date and time of the evacuation drill; b. The amount of time taken for employees and residents to evacuate the assisted living facility; c. If applicable: i. An identification of residents needing assistance for evacuation, and ii. An identification of residents who were not evacuated; d. Any problems encountered in conducting the evacuation drill; and e. Recommendations for improvement, if applicable; and
The agency cited 2 deficiencies concerning Staff qualifications and training, Resident service plans. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Staff qualifications and trainingR9-10-806.A.10
Cited requirement:A. A manager shall ensure that: 10. Before providing assisted living services to a resident, a manager or caregiver provides current documentation of first aid training and cardiopulmonary resuscitation training certification specific to adults.
Correction information is not available in the records reviewed.
Resident service plansR9-10-808.A.5.a-d
Cited requirement:A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 5. When initially developed and when updated, is signed and dated by: a. The resident or resident's representative; b. The manager; c. If a review is required in subsection (A)(3)(d), the nurse or medical practitioner who reviewed the service plan; and d. If a review is required in subsection (A)(3)(e)(ii), the medical practitioner or behavioral health professional who reviewed the service plan.
Correction information is not available in the records reviewed.
The agency cited 2 deficiencies concerning Resident records, Resident service plans. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Resident recordsR9-10-808.C.1.g
Cited requirement:C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident's medical record; and
Correction information is not available in the records reviewed.
Resident service plansR9-10-815.C.1
Cited requirement:C. In addition to the requirements in R9-10-808(A)(3), a manager shall ensure that the service plan for a resident receiving directed care services includes: 1. The requirements in R9-10-814(F)(1) through (3);
Correction information is not available in the records reviewed.
The agency cited 1 deficiency concerning Medication services. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Medication servicesR9-10-816.B.3.c
Cited requirement:B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: c. Is documented in the resident's medical record.
Correction information is not available in the records reviewed.
The agency cited 2 deficiencies concerning Resident records, Resident service plans. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Resident recordsR9-10-808.C.1.g
Cited requirement:C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident's medical record; and
Correction information is not available in the records reviewed.
Resident service plansR9-10-815.C.1
Cited requirement:C. In addition to the requirements in R9-10-808(A)(3), a manager shall ensure that the service plan for a resident receiving directed care services includes: 1. The requirements in R9-10-814(F)(1) through (3);
Correction information is not available in the records reviewed.
The agency cited 2 deficiencies concerning Resident service plans. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Resident service plansR9-10-808.A.1
Cited requirement:A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 1. Is completed no later than 14 calendar days after the resident's date of acceptance;
Correction information is not available in the records reviewed.
R9-10-818.D.1
Cited requirement:D. When a resident has an accident, emergency, or injury that results in the resident needing medical services, a manager shall ensure that a caregiver or an assistant caregiver: 1. Immediately notifies the resident's emergency contact and primary care provider; and
Correction information is not available in the records reviewed.
The agency cited 2 deficiencies concerning Staff qualifications and training, Resident service plans. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Staff qualifications and trainingR9-10-806.A.10
Cited requirement:A. A manager shall ensure that: 10. Before providing assisted living services to a resident, a manager or caregiver provides current documentation of first aid training and cardiopulmonary resuscitation training certification specific to adults.
Correction information is not available in the records reviewed.
Resident service plansR9-10-808.A.5.a-d
Cited requirement:A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 5. When initially developed and when updated, is signed and dated by: a. The resident or resident's representative; b. The manager; c. If a review is required in subsection (A)(3)(d), the nurse or medical practitioner who reviewed the service plan; and d. If a review is required in subsection (A)(3)(e)(ii), the medical practitioner or behavioral health professional who reviewed the service plan.
Correction information is not available in the records reviewed.
The agency cited 4 deficiencies concerning Tuberculosis clearance, Resident service plans, Resident records, Medication services. Read the official report for the inspector’s evidence and scope.
Findings and correction information
Tuberculosis clearanceR9-10-806.A.8.a-b
Cited requirement:A. A manager shall ensure that: 8. A manager, a caregiver, and an assistant caregiver, or an employee or a volunteer who has or is expected to have more than eight hours per week of direct interaction with residents, provides evidence of freedom from infectious tuberculosis: a. On or before the date the individual begins providing services at or on behalf of the assisted living facility, and b. As specified in R9-10-113;
Correction information is not available in the records reviewed.
Resident service plansR9-10-808.A.1
Cited requirement:A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 1. Is completed no later than 14 calendar days after the resident's date of acceptance;
Correction information is not available in the records reviewed.
Resident recordsR9-10-808.C.1.g
Cited requirement:C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident's medical record; and
Correction information is not available in the records reviewed.
Medication servicesR9-10-816.B.3.c
Cited requirement:B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: c. Is documented in the resident's medical record.
Correction information is not available in the records reviewed.
An enforcement case’s status does not independently confirm correction of every inspection finding.
These are dated public records, not a safety rating or a guarantee of current conditions. Complaint investigations may conclude without deficiencies. Follow-up information and older records may be held separately.
What kinds of care does Copper Creek Inn Memory Care Community offer?
Copper Creek Inn Memory Care Community offers assisted living. Confirm which services can meet your needs directly with the community.
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A local advisor can help with tour questions and next steps. Tour preferences are requests; appointments need community confirmation. Call the community directly at (480) 634-4191 for appointments. The community must confirm any booking.
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