HUBBLE CREEK is a senior-living campus in JACKSON, MO, offering assisted living. Explore care options and a monthly planning estimate, and confirm current availability directly.
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Community reviews
3.5/ 5
23 ratings · Google Maps
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Selected Google reviews
These are the reviews returned by Google, not the complete review history. Reviewer opinions are not independently verified by GlenOak.
Kim Pooker · 5 / 5 ·
The staff at Hubble Creek has been a blessing to our family! Everyone was professional and very caring. The facility was very clean. We came in looking for professionalism and left with many friends.
Under new management since September 2025, Hubble is a beautiful facility offering skilled nursing, private Medicaid rooms, and an assisted living facility. A wonderful place to call home!!
I gave the rating that I did because in 2022 when our dad went to live here staff was amazing. Administration was great. But then the turn over in 2023. Short of staff, uneducated staff, changing of administration, quality of care was less than adequate. Would not recommend this place. Things happen and things disappear and no one seems to know what happened. The happy engaging staff was gone.
If you can’t take care of residents due to staffing then cut back on residents you allow in. And provide for the ones you do have.
More education of staff is very much needed for dementia patients. Glad we were able to move our dad after being here only 10 months. Would not recommend this place.
The daytime staff at this facility are generally kind and attentive. However, the night shift is a stark contrast, with certain workers displaying neglectful and unprofessional behavior toward patients. One CNA in particular, Josh, has exhibited cruelty and neglect, including forcibly placing patients in bed and even removing their call buttons.
A particularly distressing incident involved an elderly patient in the dining room who repeatedly asked for assistance to use the restroom. Despite her pleas, no one responded, and The poor woman accidentally wetted herself on the floor. In the middle of the dining room. This level of neglect is not only unacceptable but constitutes abuse.
It is imperative that the night shift staff be closely monitored, and appropriate action be taken against those who fail to provide the compassionate care that patients deserve.