ST JOE MANOR is a senior-living campus in BONNE TERRE, MO, offering assisted living. Explore care options and a monthly planning estimate, and confirm current availability directly.
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Community reviews
3.3/ 5
36 ratings · Google Maps
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Selected Google reviews
These are the reviews returned by Google, not the complete review history. Reviewer opinions are not independently verified by GlenOak.
Dustin Atwood · 1 / 5 ·
I was placed into this place at one of the worst times in my life, I had paralysis in my lower half, and no one could figure out why. This is the worst place imaginable to send your loved ones, so not send them here unless you have a vendetta out against them. The food here is burnt, tasteless, and they reuse food from days before, only turn it into new dishes way past when you are suppose to use food. The place is a lie, I was shown a website, and nothing from the site fit the place once I got there. The staff plays around, ignores clients, and leaves clients needing things for long periods. There is thiefs at this place, I had a bunch of my things high valued items stole when I went to have a surgery. The head of the place is rude, neglectful, and you never see her she is like the Wizard of Oz only there are no curtains just a lack of respect, and no contact with clients. The place is dirty, the bathroom in the room I was in had stains and what seemed to be mold, and the power outlets in my room never worked in the 4 weeks I was there. I was given a broken bed upon arriving, and it took them almost a full week to get a bed not broken. Staff at night especially are rude, I was screamed at, and made to have a panic attack by a certain staff member. This is no place to do rehab, and this for sure is no place to put your loved ones long term. I would not put my enemies in this place.
I have visited this community on several occasions for friends and family who were there. It was clean and didn't smell like a nursing home. They were serving supper and the food looked and smelled appetizing. The place looked clean. I saw various staff and residents who were discussing their food selections and they seemed content. Staff was dressed in clean uniforms, and they smiled at me. People who like their job are friendly and this group was just that. This is what one seeks in placing a parent or family member into a community. Managment really seems to care about the residents and their staff.
My mother-in-law's bathroom smelled like death, I went to the nurses station to let them know, they did nothing about it, I had to take care of it myself, my mother-in-law was going downhill and she was in the dining room, they were saying go to your room but she couldn't do it, so they got aggravated with her, they made her feel like she was a bother to them. They get paid to take good care of her and she felt like at that time they wasn't. She passed away 2 weeks later.
My sweet Aunt lives at St Joe Manor and I enjoy going to see her there. The facility is beautiful, and I have had meals with her there and the food was amazing. She is so happy there and the staff are so wonderful and caring to her and all the residents. I felt so bad that I wasn't able to care for her at home, I tried but was unable too. I can go to sleep at night with a clear conscience, because I know she is where she needs to be and she is happy and very well taken care of. I highly recommend this facility!
Told everyone. My sinks been leaking since I moved to this room. "Oh we fixed that" no you didn't it's still leaking but finally brought a new one.... still haven't gotten my room fixed like I want it arrange but still been over a week & nothing... takes forever to get anything done...& most staff are great & others. Wow when I used to be a CNA we never told any of our higher ups off or cuss like a crazy person, quits & comes back to work again doing the same as before n about a month or so...Love my big spacious room by myself. Lived the life of a roommate for 3+ yrs. Didn't care much for that but I'm loving my room by myself! Thanks janice